Job description
Customer Onboarding Specialist
You Should be good at: -
· Interfaces with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
· Coordinate with Sales team to on-board any new customer, hand-hold them with various integrations.
· Co-ordinate with the Product Management / Engineering team for customer reported queries.
· Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues.
· Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
· Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
What it takes: -
· Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills).
· Excellent Analytical & Technical Troubleshooting skills.
· Interpersonal skill.
· Presentation skill.
· Great Team Player
Good to Have: -Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerce’s.
Educational Qualification: - Bachelor’s (BSc IT / BE CS / IT) preferable.
Experience: - 0-2 years’ experience in customer onboarding for Logistics/ Ecommerce related products and services.
Job location: - Bangalore, Karnataka

About eShipz
About
]eShipz: Simplifying Global Shipping for Businesses: At eShipz, we are revolutionizing how businesses manage their shipping processes. Our platform is designed to offer seamless multi-carrier integration, enabling businesses of all sizes to ship effortlessly across the globe. Whether you're an e-commerce brand, a manufacturer, or a logistics provider, eShipz helps streamline your supply chain with real-time tracking, automated shipping labels, cost-effective shipping rates, and comprehensive reporting.
Our goal is to empower businesses by simplifying logistics, reducing shipping costs, and improving operational efficiency. With an easy-to-use dashboard and a dedicated support team, eShipz ensures that you focus on scaling your business while we handle your shipping needs.
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About Company:
In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences
About the Role:
We are currently seeking a highly skilled and experienced Category Manager to join our dynamic team. The ideal candidate will have proven experience in category management roles within the e-commerce sector, with a focus on categories such as fashion, personal care, beauty, and health and wellness.
What You’ll Be Doing:
• Plan and implement effective marketing campaigns to promote category growth. Monitor and analyze campaign performance, making data-driven adjustments as needed.
• Curate and manage the product assortment within assigned categories. Work closely with vendors and internal teams to ensure a diverse and appealing product mix.
• Take ownership of the category's (P&L) statement. Develop and execute strategies to maximize revenue and profitability. Monitor and manage pricing, promotions, and discounts within the
category.
• Cultivate and maintain strong relationships with both new and existing brands within the assigned categories. Negotiate terms, agreements, and promotional opportunities with brand partners.
• Utilize data analysis tools to gather insights into category performance. Make informed decisions based on data, identifying trends and opportunities & provide regular reports.
• Collaborate with various teams, including business, marketing, customer support, and data teams and ensure effective communication and alignment on category objectives and initiatives.
Requirements:
1. Bachelor's or Master’s degree in engineering, Business, Marketing, or a related field from a tier-1 institute.
2. 3-5 years of proven experience in e-commerce category management, preferably in fashion, personal care, beauty, or health and wellness.
3. Analytical mindset with proficiency in data analysis tools.
4. Strong understanding of retail trends, consumer behavior, and brand marketing.
5. Excellent negotiation and communication skills.
6. Experience in managing a team would be a plus.
7. Ability to work collaboratively in a fast-paced, dynamic environment.
8. Experience in a VC-funded start-up is a plus.
If you are a strategic thinker with a passion for e-commerce and a proven track record in category management, we invite you to apply.

- Discussing the project aims with the company requirement and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on Company feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Join our team at Chillar Payment Solutions Pvt Ltd as a Full Stack Developer! If you have 8+ years of web development experience and a passion for innovative web applications, we want you on board.
Responsibilities:
- Collaborate with cross-functional teams to design and develop cutting-edge web applications.
- Lead the development of scalable software solutions from concept to deployment.
- Create user-friendly interfaces using front-end and back-end technologies.
- Mentor junior developers and stay updated on industry trends.
Qualifications:
- Bachelor's degree in Computer Science or related field.
- 8+ years of proven Full Stack Developer experience.
- Proficiency in HTML5, CSS3, JavaScript, and modern frameworks.
- Server-side expertise in Node.js, Python, Ruby, or Java.
- Strong database and RESTful API knowledge.
- Familiarity with Git and CI/CD pipelines.
Package:
Annual Salary: ₹18,00,000 (18 LPA)
Benefits:
- Exciting and challenging projects.
- Professional development opportunities.
- Flexible work hours.
- Collaborative work environment.
How to Apply:
If you're a Full Stack Developer looking to make an impact and grow with a forward-thinking company, we'd love to hear from you.
- BackEnd Technologies:
Github Actions (CI/CD), AWS services (Lambda, event bridge, SNS, App Runner, EC2, Cloud Watch)
- Technical knowledge:
OAuth2.0
Non-Relational Databases
- It is important to adapt to changing requirements
- Have the ability to integrate external systems
How many hours are they expected to work?
- - Full time position ( 40+ hours a week)
What hours should they work?
- - Prefer 9-5 EST but there is wiggle room
Will there be nights and weekends?
- - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
Should they be expected to lead?
- - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end.
Who will they report to?
- - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production.
- They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.
Will they work alone or in a team?
- In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
- Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.
Accountability
- The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
- As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
- A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.
Customer, Usability, and Value Focused
- The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum.
Quality focused
- Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.
Focused on the whole
- When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).
Creativity and Experimentation
- Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.
Unfeathered, Honest, Respectful Communication
- Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued.
Next Man or Woman Up Mentality
- Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.
Upward Mobility and Vesting Opportunity
- This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company
Job Description:
3+ years of experience as a JAVA/J2EE technologies developer in delivering highly available and scalable applications in a cloud operating environment. - Expertise in Spring framework and equivalent.
- Experience in developing Java Microservices using spring boot, docker, Kubernetes etc.
- Programming expertise in Java, JavaScript; and familiarity with other languages.
- Experience building, testing, and consuming REST APIs is a must have experience.
- Experience with high-throughput messaging technologies and patterns; Kafka and/or related technologies a plus.
- Exposure to databases of any types relational, analytical, columnar, etc; including MySql.
- Experience with Git source control and building/maintaining Continuous Integration and Delivery pipelines; Jenkins experience a plus.
- Expertise in Object-Oriented Development.
- Experience working in an Agile/Scrum-inspired delivery methodology. - Expertise with database programming, transaction management. Expertise with build tools – MAVEN, Gradle.
- Expertise in design patterns and data structures.
- Good understanding of Unit test tools.
- Good analytical skills to break down requirements and solve complex problems.
- Good understanding of Source control toolsets.
- Well-developed verbal and written communication skills.
- Proven track record to meet aggressive timelines.
Required Skills:
Good to have
- Understanding CI tools like Jenkins, Bamboo.
- Experience with Google Cloud Platform or equivalent.
- Experience with Microservices and/or Monolith to Microservice migration.
- Experience with frontend technologies like to react, angular is a plus
- Good Linux experience



Data Platform engineering at Uber is looking for a strong Technical Lead (Level 5a Engineer) who has built high quality platforms and services that can operate at scale. 5a Engineer at Uber exhibits following qualities:
- Demonstrate tech expertise › Demonstrate technical skills to go very deep or broad in solving classes of problems or creating broadly leverageable solutions.
- Execute large scale projects › Define, plan and execute complex and impactful projects. You communicate the vision to peers and stakeholders.
- Collaborate across teams › Domain resource to engineers outside your team and help them leverage the right solutions. Facilitate technical discussions and drive to a consensus.
- Coach engineers › Coach and mentor less experienced engineers and deeply invest in their learning and success. You give and solicit feedback, both positive and negative, to others you work with to help improve the entire team.
- Tech leadership › Lead the effort to define the best practices in your immediate team, and help the broader organization establish better technical or business processes.
What You’ll Do
- Build a scalable, reliable, operable and performant data analytics platform for Uber’s engineers, data scientists, products and operations teams.
- Work alongside the pioneers of big data systems such as Hive, Yarn, Spark, Presto, Kafka, Flink to build out a highly reliable, performant, easy to use software system for Uber’s planet scale of data.
- Become proficient of multi-tenancy, resource isolation, abuse prevention, self-serve debuggability aspects of a high performant, large scale, service while building these capabilities for Uber's engineers and operation folks.
What You’ll Need
- 7+ years experience in building large scale products, distributed systems in a high caliber environment.
- Architecture: Identify and solve major architectural problems by going deep in your field or broad across different teams. Extend, improve, or, when needed, build solutions to address architectural gaps or technical debt.
- Software Engineering/Programming: Create frameworks and abstractions that are reliable and reusable. advanced knowledge of at least one programming language, and are happy to learn more. Our core languages are Java, Python, Go, and Scala.
- Platform Engineering: Solid understanding of distributed systems and operating systems fundamentals such as concurrency, multithreading, file systems, locking etc.
- Execution & Results: You tackle large technical projects/problems that are not clearly defined. You anticipate roadblocks and have strategies to de-risk timelines. You orchestrate work that spans multiple teams and keep your stakeholders informed.
- A team player: You believe that you can achieve more on a team that the whole is greater than the sum of its parts. You rely on others’ candid feedback for continuous improvement.
- Business acumen: You understand requirements beyond the written word. Whether you’re working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.






