Job description
Customer Onboarding Specialist
You Should be good at: -
· Interfaces with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
· Coordinate with Sales team to on-board any new customer, hand-hold them with various integrations.
· Co-ordinate with the Product Management / Engineering team for customer reported queries.
· Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues.
· Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
· Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
What it takes: -
· Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills).
· Excellent Analytical & Technical Troubleshooting skills.
· Interpersonal skill.
· Presentation skill.
· Great Team Player
Good to Have: -Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerce’s.
Educational Qualification: - Bachelor’s (BSc IT / BE CS / IT) preferable.
Experience: - 0-2 years’ experience in customer onboarding for Logistics/ Ecommerce related products and services.
Job location: - Bangalore, Karnataka
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Job Description
You will lead the journey of growth by analysing, solving the problems and executing new projects on ground!
- Create processes and methods to gather business data and create business reports
- Analyze data to identify problematic areas and suggest improvements
- Responsible for goal setting, planning, and execution of projects at farms
- Develop requirements and operational standards - SOP’s
- Conduct continuous reviews of metrics & drive or assist on improvements
Job Requirement
- Expert in SQL, Excel, other scripting languages (R, Python, etc.)
- 1-2 years of experience as business analyst
- Hands on experience on BI tools - Power BI, Tableau, Qlikview, Data Studio, Excel etc
- Self-driven, energetic, lives and breathes data with a problem-solving mindset.
- Should be enthusiastic for travelling on ground, lead teams and execute projects.
You are a perfect fit if you are:
- A self-starter and a quick learner. Result oriented with execution excellence. A problem solver with a go-getter attitude. Passionate about travelling, executing developing and lead teams.
Company: Mart2global
Experience: 2 + years
Must be Knowledge in API,Soket IO,
Work in E-commerce Platform & Payment Gateway
Location: Ahmedabad
Recommendations are mostly appreciated.
Salary -30k to 90k
This position is responsible for overseeing the testing of software features as part of a collaborative team. This role is responsible for leading quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts, and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools. The person is to assist in defining QA coding standards and frameworks, and for identifying emerging technologies and evaluating their applicability to the clients business goals.
Responsibilities:
- Review client requirement and provides feedback
- Responsible for creating test plans and strategy
- Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities and schedules
- Oversees projects to make sure work is scheduled based on priorities, features, risks, and team strengths and assignment of resources across projects
- Oversees implementation and execution of functional, regression, and acceptance tests
- Assists in test environment setup/teardown, test automation, and exploratory testing
- Oversees the creation and maintenance of test data and test documentation
- Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
- Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions. Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provide feedback on testing-related tasks, delegates and assigns testing responsibilities
- Assists Manager in setting the direction for quality assurance within the organization
- Assists in recruiting new staff, conducting interviews, and evaluate potential candidates Qualifications:
- Experience in testing various applications, services, and user interfaces
- Experience in test automation and creating repeatable, maintainable, automated test suites
- Should have experience in AI projects.
- Experience managing a team of QA Engineers
- Experience in communicating with clients
- Experience in testing gaming projects.
- Understanding of test-driven development
- Understanding of software development lifecycle and best practices
- Understanding of Agile and Waterfall processes
- Strong knowledge of software quality assurance best practices & methodologies
- Familiarity with various defect management systems
Requirements:
- We are looking for someone with 6 - 7 years of overall working experience in the software environment & 2 -3 years of experience in handling the QA Lead Role.
- Experience in Selenium.
- Ability to communicate technical aspects to people with non-IT background.
- Ability to act as a liaison between QA and development teams
- Ability to ensure that solutions developed by technical teams fit the business needs
- Ability to offer alternative approaches to achieve the client goals
- Ability to analyse complex situations and manage all variables to achieve optimal solutions
- Ability to act on the information provided or get information needed so that decisions for project.
- implementations can be made quickly and effectively.
- Ability to motivate teams.
- Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances
- Ability to communicate in English verbally and in writing Education and Work
- Background in CS, IT or related scientific discipline
Mandatory Skills:
• Strong skills with Algorithms and Data Structures
• Strong hands-on expertise with Objective-C & Swift.
• Strong knowledge of design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of Xcode Tools
• Experience working with iOS frameworks such as Core Data, Core Animation, Core and Core Text
• Experience with third-party libraries and APIs
• Solid understanding of the full mobile development life cycle
• Excellent Communication & Problem Solving Skills
Her is what we are looking for
• Strong and up-to-date knowledge of Swift.
• Strong knowledge of Apple Design Principles and Application Interface Guidelines.
• Experience with iOS Frameworks such as CoreData, CoreGraphics, CoreLocation and CoreAnimation.
• Experience with threading and performance tuning.
• Knowledge of Unit Testing, Instruments and Profiling.
• Knowledge of the available open-source libraries and Cocoapods for common tasks.
• Knowledge of VoIP Notifications, CallKit and Payment gateways.
• Familiarity with Real Time Databases like DynamoDB and Firebase.
• Familiarity with cloud message APIs and Push Notifications.
• Familiarity with creating dynamic libraries and modular applications. Write scalable, high-performing and reusable code.
• Knowledge of different Apple Certificates and Profiles.
• Solid understanding of the complete application development lifecycle.
• Proficient understanding of code versioning tools, such as Git.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Graphic Designer will visualize & create graphics including illustrations, logos, brand identity, photo manipulation, typography/lettering.
- Should have a creative flair & a strong ability to translate requirements into designs.
- Additionally, deep experience in creating designs for social media, websites, mobile apps, corporate identity programs, packaging design and other print media.
- Selecting colors, fonts, photographs, layout & other design elements to communicate creative concepts.
Required Skills :
- Desire to work in a startup environment & able to self-manage.
-Working experience in Adobe Illustrator, Adobe Photoshop.
- Working experience in Coreldraw.
- A keen eye for aesthetics and details.
- Should have experience as a Graphic Designer.
- A strong eye for visual composition.
- Ensure high-quality graphic standards & brand consistency.
Company Overview
Injala specializes in creating innovative insurance technology solutions, which are actively
disrupting the insurance marketplace. We are constantly growing, multinational company,
while continuously providing a dynamic, progressive, and all-around fun environment. Our
mission is to make risk management manual data entry and processing a thing of the past. We
are a group of like-minded people who strive to create technology solutions that point not only
an industry, but an entire generation towards the future.
We always start with the “why” and work backwards through the “how.” Failing forward is
encouraged—this leads to innovation, critical thinking, constant improvement, and intense
commitment to quality and excellence. Our culture? Make work and play indistinguishable.
Committing to professional and personal development. Keeping diversity at the forefront of our
endeavors. Being environmentally conscious. Dedicated to community development through
charitable contributions and servant leadership.
We are a close team of enthusiastic tech and communications advocates who are passionate
about what we do and are looking for people who are interested in a ground-floor opportunity
with a company poised for tremendous growth.
We want to discover the next marketing superstar. Do you have what it takes to be get in on
the ground-floor of a dynamic, expanding team and make yourself indispensable?Market
yourself to us with the same passion you will market our products
Job Summary Are you naturally curious?
Our engineering squad is linked together by insatiable curiosity and a burning desire to
innovate to create the best possible product while fostering the success of our rapidly growing
brand. They have a keen ability to recognize key patterns and trends, while effectively
communicating with key stakeholders to execute development and drive profitable growth.
Job Description
All rights reserved. Injala is a federally registered trademark. All information is this document is confidential.
Primary Responsibilities
Build software using languages and technologies of the .
NET framework
Produce code using .NET languages (.Net Core and Microsoft technologies)
Upgrade, configure, and debug existing systems
Provide technical support for web, desktop, and/or mobile applications
Participate in requirements analysis
Collaborate with internal teams to produce software design and architecture
Write clean, scalable code using .NET programming languages
Test and deploy applications and systems
Revise, update, refactor, and debug code
Improve existing software
Develop documentation throughout the software development life cycle (SDLC)
Serve as an expert on applications and provide technical support
Skills and Qualifications
Proven experience as a .NET developer or application developer
Familiarity with the ASP.NET framework and SQL server and design/architectural patterns (e.g.,
Model-View-Controller)
Knowledge of at least one .NET languages (e.g., C#, Visual Basic, .NET, etc.)
Familiarity with architecture styles/APIs
Understanding of agile methodologies
Analytical
Self-driven
Excellent communication
Team player
Strong interpersonal, problem solving, and organizational skills
Ability to juggle multiple projects with minimal supervision
Firm grasp of English language (both written and verbal).
Attention to detail
Benefits Open-door culture
Early joining bonus
5-day work week
Growth opportunities
Potential for rewards and recognitions
Celebrations for events and festivals
Handsome perks
Referral bonus
Flex-time policy
Maternity leave
- Project Management.
- Responsible for the delivery of a set of projects/ operations for a single large account or multiple accounts.
- Takes ownership of logistics and resource needs during start-up and growth of an account.
- Defines and implements transition strategy when taking over from other suppliers.
- Leads account steering committee meetings.
- Leads task forces to complete SBU-level initiatives.
- Leads account growth and sustenance through pre-sales support and constant engagement with customers in collaboration with other service lines.
- Creates teaming agreements/ sub - contracts to forge alliances/ partnerships for account growth/ sustenance.
- Conducts structured review of projects and audits projects (for process compliance) and fixes the gaps with corrective actions.
- Benchmarks against industry best practices and drives/manage change within the delivery structure, processes/ operations accordingly.
- Drives innovations to improve customer service at the account level.
Requirements
- Looking for Strong Experience in Enterprise Learning and Corporate Learning Projects
- Strong Experience in End to End Project Management Lifecycle
- Excellent Project Management Skills - Project Estimations, Project Metrics, Meeting Deadlines, Project Reporting
- Strong in Project Planning,Project Monitoring and Followup, Project Proposals and Client Follow-Ups,
Drive technical leadership and guidance to both your team members and your project peers
Deliver best engineered products from all engineering aspects like designing, architecting across multiple product lines
Drive customer experience, continually raising the bar on functionality, usability and
simplicity
Champion engineering and operational excellence, establishing metrics and process for
regular assessment and improvement
Drive best practices and is a pro with agile methodologies/practices – SCRUM, Test Driven Development (TDD) breaking down complex requirements into simpler stories
Establish a solid project framework and development processes
Communicate and collaborate effectively with global hardware and software engineering
teams
Operate strategically and tactically. Work on strategy and help set direction while staying on top of the day to day software development
Manage headcount, deliverables, schedules across on-going projects, ensure that timelines are met in accordance with the project roadmap
Direct and provide on-going leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture.
Who should apply?
Bachelor’s/Master’s degree in engineering (computer science, Information systems)
8+ years of strong experience managing software projects right from inception to launch,
seeing the full lifecycle, building enterprise systems including at least 2 years of direct
people management experience
Worked on large scale Java/JSP applications with good understanding of web stack
Good understanding of nuances of distributed systems
Good understanding of relational databases (preferred-Crystal, Jasper), Worked with Iaas like AWS/GCP/Azure etc.
Worked with Message Brokers and Application Containers
Analyse, design and architect, develop and maintain software solutions across multiple
projects
Direct and provide on-going leadership for a team of individual contributors, set objectives,
review performances, define growth plan and nurture.
Drive best practices, and is a pro with agile methodologies/practices-SCRUM, Test Driven Development (TDD) Manage headcount, deliverables, schedules across on-going projects,ensure that resources are appropriately allocated and timelines are met in accordance with the project roadmaps.
We are an online private tutoring service with a dedicated team of experienced tutors from around the world. We were founded in 2014 to meet the growing need of students for non-traditional classroom learning. We emphasize self-discovery, and focus on transformational and independent learning.
Our teaching methods are custom-designed for the specific needs of our students. We offer 1-on-1 online tutoring delivered on our proprietary MySchoolPage Tutoring System- (MTS). Based on the latest cognitive theories for delivering online learning, the system consists of a highly interactive whiteboard and other multimedia tools. This enables students in virtual classrooms to write, speak, draw or discuss lessons.
We're passionate about education as a means of understanding in our world, which in turn propels our motivation to teach.
Responsibilities and Duties
1. Proficiency in Python, NodeJS, React JS, React Native
2. Strong understanding of basic data structures and algorithms.
3. Code in a variety of programming languages like Go, Java, C, Erlang. . You name it and embrace the right tool for the right job.
4. Exposure to AWS - Lambda is desirable.
5. Collaborate on system reliability, architecture and code quality
6. Good at applying right algorithms at the right place
7. Quickly adapt to the technology changes.
Required Experience, Skills and Qualifications
1. Experience as Full Stack developer 3 to 5 years.
2. Experienced with common API authentication methods like OAuth, JWT, etc.
3. Java server side frameworks(Like Spring, Hibernate)
4. know how to architecture and implement the systems and services to scale 1000x.
5. Should be able to handle REST or SOAP services.
6. Deal with Apache Kafka and Apache Spark.
7. Know the servers (AWS or Droplet or Kubernets whatever which work is better).
8. Good written and oral communication skills.
9. Should be a team player with a mind-set that is inclined towards innovation and bringing a difference
10. Must respect diverse culture and believe in technology as a process enabler
11. Should know or have inclination towards learning new techniques and tools for websites.
Location: Bangalore. Currently employees would be requested to work from home due to the Covid situation, but can be asked to come to office for meetings. Hence it is imperative for the selected employee to be physically located in Bangalore. In case, the candidate is not located in Bangalore, they should consider relocation to the city once Covid situation improves.
Immediate Joiners Required.
Senior Ruby On Rails Developer
(Senior Product Engineer - ROR)
Experience - 3 to 6 years
Location - Pune
We are looking for an enthusiastic developer with a strong understanding of core Ruby and Rails framework along with PostgreSQL database. Someone who is passionate about coding and loves to work in an ongoing challenging environment. You will be part of a talented software team. You have to consistently deliver in a fast paced environment and should be more than willing to build software that people love to use.
Key Responsibilities
The individual role that you’ll play in our team:
- Developing large multi-tenant applications in Rails.
- Understanding Rails best practices and religiously introducing those to our codebase.
- Knowledge on how to do effective Refactoring.
- Ability to write unit tests and following those practices religiously.
- Working closely with the Product managers and UX team.
- Helping QAs to write automated integration tests.
- Staying up-to-date with current and future Backend technologies and architectures.
Read the ‘Skills and Experience’ section, it is not the usual yada yada, you’ll be asked specific questions on these.
Skills and Experience
- Ruby on Rails architecture best practices
- Knowledge on the latest versions on ROR
- Strong OOP knowledge in Ruby.
- Asynchronous Networking in Ruby
- Designing RESTFul HTTP APIs using JSON-Schema or JSON API (http://jsonapi.org/">jsonapi.org).
- Ability to architect and develop API only backend
- Experience in using ActiveRecordSerializer
- Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
- How to use RSpec
- Rails Security Best Practices
- PostgreSQL and Rails.
- SQL concepts like Joins, Relationships etc.
- Understanding DB Partition strategies.
- Knowledge about refactoring ActiveRecord Models (read this - “7 Patterns to Refactor Fat ActiveRecord Models”).
- Understanding scaling strategies for a high-traffic Rails applications (2 million+ requests a day).
- Background Job processing using Redis and Sidekiq
- Experience in using Amazon Web Services (AWS) tools.
- Writing automated Deployment Scripts using Capistrano, Ansible etc.
- Sending emails in Rails
- Knowledge in Linux and Git is mandatory
Optional Skills
- Knowledge in using Chef or Puppet
- Ability to do basic DevOps like setting up a Linux server.
- Websocket communication in Rails 5.
- Node.js
- JRuby
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.