Account Manager

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

TECHJAYS

Senior Account Manager

Position: Senior Account Manager

Experience: 10+ Years

Industry: IT Services / Software Development / Technology Consulting

Location: Coimbatore / Hybrid

Joining: Immediate / Within 30 Days

Primary Skills: Enterprise Account Management, Strategic Client Relationships, Revenue Growth, Account Expansion, Consultative Selling, Commercial Negotiations, Account Profitability, Stakeholder Management.

Preferred Skills: AI/ML Services, Digital Transformation, Enterprise Software, HubSpot CRM, International Account Management, Agile Delivery.

About Techjays

At Techjays, we're helping businesses reimagine how they build, operate, and scale with AI at the core. We partner with organizations worldwide to design and deliver AI-powered software solutions that solve complex business challenges and create measurable business value.

Our global team brings together experienced technology professionals from organizations such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini.

We work with clients ranging from innovative startups to large enterprises, delivering custom AI solutions, software engineering services, and digital transformation initiatives.

We're looking for a Senior Account Manager who can take ownership of strategic client relationships, drive account growth, and build long-term partnerships with enterprise customers.

This role goes beyond traditional account management. You will be responsible for understanding client business objectives, identifying new opportunities, growing existing engagements, managing commercial relationships, and ensuring long-term account success.

The ideal candidate combines strong business acumen, consultative selling capabilities, commercial ownership, and the ability to engage confidently with senior executive stakeholders.

Key Responsibilities

1. Strategic Account & Client Relationship Management

• Own and manage a portfolio of strategic enterprise accounts, acting as the primary point of contact for client leadership.
• Build and maintain strong relationships with CXOs, VPs, Directors, and other key decision-makers.
• Understand client business objectives, technology roadmaps, operational challenges, and long-term priorities.
• Develop strategic account plans covering revenue targets, stakeholder mapping, growth opportunities, risks, and client retention.
• Act as a trusted advisor to clients, identifying opportunities where technology and AI solutions can create business value.
• Maintain strong client engagement throughout discovery, solutioning, project execution, and account expansion.

2. Revenue Growth & Business Development

• Own annual account revenue targets and drive consistent growth across assigned accounts.
• Identify opportunities for upselling, cross-selling, new projects, additional engineering teams, and new service offerings.
• Develop account expansion strategies based on client requirements and emerging business opportunities.
• Lead consultative discovery discussions to understand business challenges and identify potential technology solutions.
• Build business cases, ROI models, and commercial proposals to support client investment decisions.
• Maintain a healthy sales pipeline and provide accurate revenue forecasts.
• Drive renewals, contract extensions, and long-term engagement opportunities.

3. Commercial Ownership & Negotiations

• Lead commercial discussions and negotiations involving pricing, contracts, and engagement models.
• Manage Master Service Agreements (MSAs), Statements of Work (SOWs), rate cards, renewals, and change requests.
• Monitor account revenue, gross margins, delivery costs, and overall profitability.
• Identify commercial risks and take proactive measures to protect account margins.
• Work closely with finance, pre-sales, and delivery teams to ensure commercial commitments are realistic and sustainable.
• Balance client expectations with business objectives and organizational profitability.

4. Delivery Governance & Client Success

• Partner with engineering and delivery leaders to ensure projects meet agreed scope, quality, timelines, and commercial expectations.
• Participate in project planning, scoping discussions, and SOW preparation.
• Establish account governance through regular client reviews, monthly business reviews, steering committee meetings, and Quarterly Business Reviews (QBRs).
• Monitor client satisfaction, account health, delivery performance, and potential relationship risks.
• Manage senior-level escalations and lead recovery plans for at-risk accounts.
• Ensure effective communication between clients and internal delivery teams.
• Stay involved beyond contract closure to ensure successful execution and long-term client retention.

5. Consultative Selling & Solutioning

• Work closely with pre-sales and technical teams to understand client requirements and develop relevant technology solutions.
• Lead client discovery sessions and translate business challenges into solution opportunities.
• Drive proposals, solution presentations, and commercial discussions.
• Position Techjays' AI, software engineering, automation, and digital transformation capabilities based on client business needs.
• Communicate the business value, expected outcomes, and ROI of proposed solutions.
• Ensure that client expectations and commercial commitments are aligned with actual delivery capabilities.

6. Leadership & Account Management Excellence

• Mentor and guide junior account managers and support the development of account management capabilities.
• Establish structured account management processes, playbooks, reporting standards, and account health metrics.
• Improve pipeline visibility, revenue forecasting, and account performance reporting through CRM systems.
• Share market intelligence, client feedback, and growth opportunities with senior leadership.
• Contribute to service offering development and go-to-market strategies based on client insights.

Required Skills & Experience

Account Management & Enterprise Sales

• 10+ years of experience in enterprise account management, strategic client management, or consultative sales within the IT services or software industry.
• Proven track record of managing and growing high-value enterprise accounts.
• Demonstrated experience in account expansion, upselling, cross-selling, renewals, and revenue generation.
• Strong experience managing long-term, complex client engagements and multiple stakeholders.
• Experience handling international clients and global enterprise accounts.

Business & Commercial Acumen

• Strong understanding of account revenue, gross margins, profitability, pricing, and commercial planning.
• Hands-on experience negotiating MSAs, SOWs, rate cards, contract renewals, and change requests.
• Ability to develop account growth strategies, business cases, and ROI models.
• Experience managing revenue forecasts, sales pipelines, and account financial performance.
• Understanding of IT services engagement models, including Fixed Price, Time & Material (T&M), and Dedicated Teams.

Client & Stakeholder Management

• Proven ability to engage with CEOs, CFOs, COOs, VPs, and senior technology leaders.
• Strong consultative discovery and executive-level communication skills.
• Ability to identify key decision-makers, understand stakeholder dynamics, and influence complex buying decisions.
• Experience managing client escalations, resolving relationship challenges, and turning around at-risk accounts.

Technology & Delivery Understanding

• Good understanding of the software development lifecycle (SDLC), software engineering, and technology delivery models.
• Familiarity with AI/ML, automation, enterprise software, and digital transformation services.
• Ability to collaborate effectively with engineering, pre-sales, product, and delivery teams.
• Understanding of Agile methodologies and distributed delivery environments.

Tools & Reporting

• Hands-on experience with CRM platforms, preferably HubSpot.
• Familiarity with pipeline management, revenue forecasting, account reporting, and account health metrics.
• Strong presentation, negotiation, and business communication skills.

What We're Looking For Beyond Skills

• Business Ownership: Takes responsibility for account revenue, profitability, retention, and long-term growth.
• Strategic Thinking: Understands the bigger business picture and identifies opportunities beyond immediate client requirements.
• Executive Presence: Can confidently engage with senior decision-makers and build trusted business relationships.
• Commercial Mindset: Understands the balance between client satisfaction, delivery commitments, revenue, and profitability.
• Consultative Approach: Asks the right questions, understands business challenges, and positions solutions that deliver measurable value.
• Accountability: Remains involved throughout the client lifecycle, from opportunity discovery to successful delivery and expansion.
• Problem-Solving: Handles difficult client situations, escalations, and commercial challenges with a structured approach.
• Leadership: Can guide internal teams, mentor junior account managers, and influence stakeholders without relying on formal authority.

Nice to Have

• Experience building or scaling an account management function.
• Experience developing account management processes, playbooks, and performance metrics from scratch.
• Previous experience mentoring or leading a team of account managers.
• Familiarity with AI/ML services, intelligent automation, and enterprise AI solutions.
• Experience working with global clients and distributed engineering teams.
• MBA or relevant postgraduate qualification.

Join Techjays

If you're someone who can build lasting enterprise relationships, identify business opportunities, drive account revenue, and turn client partnerships into long-term business growth, we'd love to hear from you.

ACCOUNT EXECUTIVE - APAC & EMEA

Sales · Revenue

📍 Noida 🕐 Full-Time 🧭 5-10 Years

THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive revenue growth by closing deals with precision and client-focused solutions.

THE PILLARS OF IMPACT

🚀 1. Sales Execution (50%)

– Meet or exceed quarterly and annual sales targets.

– Conduct thorough needs analysis to tailor solutions.

– Develop client-centric product presentations.

– Negotiate and close deals efficiently.

⚙️ 2. Client Relationship Management (30%)

– Foster long-term client partnerships.

– Address and resolve client issues promptly.

– Maintain a high level of client satisfaction.

🧠 3. Market Insight & Strategy (20%)

– Analyze market trends to identify opportunities.

– Report on sales activities and market feedback.

– Contribute to strategic sales planning.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

– 3-7 years of experience in hunting and new business development.

– Flawless communication skills, both written and oral.

– Demonstrated ability to work solo and as a team member.

– Strong work ethic and customer problem-solving passion.

THE BAR — WHAT YOU MUST PROVE

New Business Development: Successfully closed $1M+ in new business annually.

Communication Skills: Delivered impactful presentations to C-level executives.

Independence & Teamwork: Led solo initiatives and collaborated on team projects.

Work Ethic: Consistently exceeded sales targets through dedication and drive.

YOUR PATH

Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

Are you someone who loves building relationships, owning the sales cycle, and turning opportunities into successful partnerships?

We’re looking for a driven, hands-on Sales Manager to join our growing team and take ownership of the sales journey — from identifying the right prospects to closing high-value deals.

🔍 What We’re Looking For?

• 3+ years of experience in B2B sales
• Strong track record in lead generation, client engagement, product demos, and deal closures
• Ability to independently manage the entire sales funnel
• Experience working with BFSI, FinTech, SaaS, or enterprise clients is preferred
• Strong understanding of consultative and solution-led selling
• Excellent communication, negotiation, and relationship-building skills
• A strong ownership mindset with a focus on revenue and outcomes

🎯 What You’ll Own?

• Own the complete sales cycle — prospecting → discovery → demos → negotiations → closure
• Identify and engage with key decision-makers across target accounts
• Understand customer challenges and position the right solution to address their business needs
• Build, manage, and consistently grow a healthy sales pipeline
• Drive meaningful conversations with CXOs and senior stakeholders
• Work closely with Pre-Sales, Product, and Customer Success teams to convert opportunities
• Maintain strong relationships with prospects and customers throughout the sales journey
• Take ownership of revenue targets and contribute directly to the company's growth

🌟 Why Join Us?

If you're someone who thrives in a fast-paced environment, enjoys solving customer problems, and gets excited by closing deals and creating real business impact, we'd love to hear from you. Come join us and be a part of a team that's building innovative solutions for the BFSI and lending ecosystem and transforming the way credit decisions are made.

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● Candidate should speak gujarati fluently.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Minimum 2 years of proven experience in B2B or Enterprise sales (preferably in SaaS, IT, or cybersecurity).

● Key Account & Post-Sales Management

● Data Management & Cross-Functional Collaboration

● Sales Campaigns & Client Engagement

● End-to-End Sales Management

Location: Goregaon, Mumbai

Job Type: Full-Time

Experience: 5+ Years

Industry: Event Management

Job Summary

We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.

Key Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain long-term client relationships.
• Understand client objectives and communicate requirements to internal teams.
• Coordinate across multiple departments to ensure timely project execution.
• Manage client expectations and provide effective solutions when needed.
• Track project progress and maintain regular communication with stakeholders.
• Prepare account status reports and post-project reviews.
• Identify opportunities to expand and strengthen existing client accounts.
• Address client concerns promptly and ensure high satisfaction levels.
• Stay informed about industry trends and market developments.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
• Minimum 5 years of experience in client servicing, account management, or a similar role.
• Strong relationship management and stakeholder handling skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Office and CRM tools.

Preferred Skills

• Strong problem-solving and organizational abilities.
• Detail-oriented with a proactive approach.
• Ability to work in a fast-paced environment and meet deadlines.
• Professional and customer-focused mindset.

Benefits

• Competitive compensation package.
• Career growth and development opportunities.
• Collaborative and professional work environment.
• Exposure to diverse and challenging projects.

Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.

About the Role

We are looking for a high-energy, consultative, and commercially driven Account Executive – Microsoft Azure to accelerate Comprinno's Azure business.

This is a new-business acquisition and revenue-growth role. The Account Executive will identify, develop, qualify, and close Azure-led opportunities across mid-market, digital-native, and enterprise customers. The role will work closely with Microsoft, Comprinno's Partnerships team, Presales, Cloud Engineering, Data & AI, Managed Services, Marketing, and executive leadership.

The ideal candidate should understand enterprise technology sales and be capable of engaging CIOs, CTOs, Engineering leaders, Infrastructure leaders, Data/AI leaders, and business stakeholders around transformation initiatives.

This is not a transactional cloud-reselling role. We are looking for someone capable of developing consultative, multi-service customer relationships.

Role Charter

The Account Executive owns:

Prospect → Discover → Qualify → Shape → Propose → Negotiate → Close → Handover

The primary objective is:

Acquire new Azure customers and maximize the strategic value of every new customer relationship.

The Account Executive owns the commercial opportunity and closure.

Presales and Engineering own deep technical solutioning.

Customer Success owns post-sale retention and expansion following successful handover.

Key Responsibilities

1. Azure Business Development

• Build and execute a territory and account strategy for Comprinno's Azure business.
• Identify new-logo opportunities across target customer segments.
• Develop opportunities through:
• Direct prospecting
• Marketing-generated leads
• Microsoft referrals and co-sell
• Partner ecosystem
• Events and industry networks
• Existing executive relationships
• Build a healthy pipeline capable of consistently achieving revenue targets.
• Identify organizations undergoing cloud adoption, migration, modernization, Data/AI transformation, or infrastructure optimization.
• Develop multi-threaded relationships within target accounts.

2. Consultative Enterprise Selling

Engage customers around business and technology outcomes rather than individual Azure services.

Understand:

• Business objectives
• Existing technology landscape
• Cloud strategy
• Application portfolio
• Infrastructure challenges
• Security requirements
• Data & AI priorities
• Cost challenges
• Availability and resilience requirements
• Modernization roadmap

Translate those conversations into qualified opportunities for Comprinno.

Build relationships with decision-makers and influencers across CIO, CTO, CISO, Engineering, Infrastructure, Cloud, Data/AI, Procurement, and Finance functions.

3. Azure Solution Sales

Develop opportunities across Comprinno's Azure portfolio, including:

• Azure Cloud Migration
• Application Modernization
• Database Modernization
• Cloud-Native Engineering
• DevOps & Platform Engineering
• Kubernetes & Containerization
• Azure Managed Services
• Cloud Security & Compliance
• FinOps / Cost Optimization
• Disaster Recovery & Business Continuity
• Data Engineering & Analytics
• AI / Generative AI
• Agentic AI
• Cloud Consulting & Assessments

The AE is not expected to be a Solution Architect, but must possess sufficient technical understanding to conduct credible discovery conversations and identify when specialist technical involvement is required.

4. Microsoft Co-Sell & Ecosystem Engagement

• Build strong working relationships with relevant Microsoft field sellers, partner teams, solution specialists, and account teams.
• Identify joint account opportunities and participate in account mapping.
• Develop Microsoft-sourced and Microsoft-influenced pipeline.
• Work closely with Comprinno's Strategic Partnerships & Ecosystem team on joint GTM initiatives.
• Leverage appropriate Microsoft partner programs, marketplace opportunities, incentives, and funding mechanisms.
• Participate in joint customer meetings, workshops, events, and campaigns.
• Maintain disciplined follow-up on partner-generated opportunities.

The objective is to turn the Microsoft relationship into a repeatable customer-acquisition channel, not simply maintain partner engagement.

5. Opportunity Qualification

Apply disciplined qualification before significant technical and organizational resources are committed.

Establish:

• Customer problem
• Business impact
• Technical need
• Decision criteria
• Budget/commercial viability
• Decision-making stakeholders
• Competition
• Procurement process
• Expected timeline
• Next actions

Disqualify weak opportunities early and focus resources on opportunities with meaningful closure potential.

6. Opportunity Shaping & Solution Development

• Bring Presales and Engineering teams into qualified opportunities at the appropriate stage.
• Coordinate customer discovery workshops.
• Ensure technical teams clearly understand customer objectives and commercial context.
• Help shape solutions around business outcomes rather than technology alone.
• Coordinate assessments, workshops, POCs, proposals, and solution presentations.
• Ensure proposed solutions align with customer expectations, commercial realities, and Comprinno's delivery capabilities.

7. Commercial Ownership & Closure

Own the commercial lifecycle through closure.

• Develop proposals and commercial strategy.
• Coordinate pricing with internal stakeholders.
• Lead commercial negotiations.
• Navigate customer procurement processes.
• Coordinate SOWs, contracts, NDAs, and commercial approvals.
• Maintain momentum across complex buying cycles.
• Identify and resolve barriers to closure.
• Ensure opportunities have clear next actions and owners.

The AE remains accountable until the business is commercially closed, rather than treating proposal submission as the end of the sales process.

8. Pipeline & Forecast Management

• Maintain accurate opportunity information in HubSpot.
• Build sufficient pipeline coverage against quota.
• Maintain realistic close dates and opportunity stages.
• Conduct regular pipeline reviews.
• Forecast revenue accurately.
• Identify stalled opportunities and develop recovery strategies.
• Maintain clear next steps for every active opportunity.
• Ensure HubSpot remains the single source of truth for sales activity.

9. Land-and-Expand Strategy

The initial Azure engagement should be viewed as the beginning of a broader customer relationship.

Identify potential customer lifecycle paths such as:

Migration → Modernization → Managed Services → Security → Resilience → Data & AI

or

Data/AI → Cloud Modernization → Platform Engineering → Managed Services

The AE should establish the broader account potential during the acquisition process and capture it as part of the account strategy.

Following successful onboarding, expansion ownership transitions to the Customer Success organization.

10. Sales-to-Customer-Success Handover

• Ensure structured handover after customer acquisition.
• Transfer customer context, stakeholders, commitments, commercial terms, risks, and identified future opportunities.
• Introduce the Account Manager – Customer Success as the long-term commercial relationship owner.
• Remain engaged during the transition where executive or relationship continuity is required.

The objective is to create a seamless:

AE → Delivery → Customer Success

customer experience.

Required Qualifications & Skills

• Bachelor's degree in Engineering, Technology, Business, Management, or related discipline.
• 5–8 years of B2B technology sales experience, preferably in Cloud, IT Services, Digital Transformation, SaaS, Infrastructure, Data, or Security.
• Demonstrated experience acquiring new enterprise or mid-market customers.
• Experience carrying and achieving revenue or bookings targets.
• Experience managing complex B2B sales cycles involving multiple stakeholders.
• Strong understanding of cloud computing and enterprise technology.
• Working knowledge of Microsoft Azure and the Microsoft technology ecosystem.
• Ability to engage credibly with CIO/CTO/VP/Director-level stakeholders.
• Strong discovery, qualification, negotiation, and closing skills.
• Experience coordinating Presales and technical teams during sales cycles.
• Strong commercial acumen.
• Excellent communication, presentation, and executive-engagement skills.
• Strong CRM and forecasting discipline.
• Entrepreneurial mindset and bias for execution.

Desired Qualifications & Skills

• Previous experience selling Azure consulting, migration, modernization, or managed services.
• Experience working for a Microsoft Partner, cloud consulting company, MSP, or systems integrator.
• Existing relationships within the Microsoft field organization are highly desirable.
• Experience with Microsoft co-sell and partner-led GTM.
• Exposure to Azure Marketplace and Microsoft partner programs.
• Experience selling Data, AI, Generative AI, Security, DevOps, or Managed Services.
• Understanding of cloud economics and FinOps.
• Microsoft Azure Fundamentals or other Microsoft certifications are advantageous.
• MBA or equivalent business qualification is advantageous but not mandatory.

What We're Looking For

We are looking for someone who:

• Is fundamentally a hunter and new-business builder.
• Can open doors rather than depending entirely on inbound leads.
• Understands consultative technology selling.
• Is technically curious without trying to become the Solution Architect.
• Can engage both technology and business stakeholders.
• Builds strong relationships with Microsoft sellers and converts those relationships into opportunities.
• Knows when to qualify aggressively and when to walk away.
• Maintains strong pipeline and CRM discipline.
• Is comfortable navigating ambiguity while we rapidly scale our Azure business.
• Takes ownership from the first conversation through signed contract.
• Thinks beyond the initial transaction toward long-term customer value.

Why Join Comprinno

• Play a foundational role in building and scaling Comprinno's Microsoft Azure business.
• Sell transformation rather than a narrow technology product.
• Work across Cloud, Modernization, Security, Data, AI, Managed Services, and Platform Engineering.
• Build relationships with Microsoft and enterprise technology leaders.
• Work closely with experienced Cloud, AI, Presales, and Engineering teams.
• Participate directly in building a new growth engine within an established cloud technology company.
• Grow with an organization expanding from a strong AWS foundation into a broader multi-cloud and AI transformation company.

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS Associate will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 2+ years of full-time experience in Customer Success / Key Account
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic customers and managing stakeholders across regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience