Business Analyst

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

We are looking for a dynamic Business Development Manager to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Manager

Location: Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.
• Perks & Benefits:
• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

You may also check our company profile at http://myoperator.com/. Let me know if you have any questions.

You can also check the below pages for your reference-

MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatorofficial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOfficial

Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/

Individual Contributor Role

• Responsible for handling the direct sale (Field Sales) at the prospects site.

• 100% on field B2C sales Area- PAN Mumbai Navi Mumbai- Western, Central and Harbor

• Generation/ souring of prospects appointments for the sales.

• End to End Sales Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, personally meeting them and closing the sale.

• Effective delivery of the sales presentations at the prospects at his location.

• Handling the direct meetings, exhibition sales, web leads etc.

• Handling the HFRP (Happy Family Reference Programmes)

• Capable to handle the customer issues/ escalations effectively

• Good in the B2C sale that's to say CDSO (Customer Direct Sales Officer) profile

Job Title: Inventory & Product Analytics Specialist

Location: Indore (M.P.)

Job Type: Full-Time

Job Summary

We are seeking a highly analytical and detail-oriented Inventory & Product Analytics Specialist to join our team. The successful candidate will be responsible for analyzing inventory data, monitoring product performance, and providing actionable insights to optimize inventory levels, improve product availability, and drive overall business performance. This role requires strong analytical skills, an understanding of inventory management, and the ability to work collaboratively across departments.

Key Responsibilities

• Inventory Management & Analysis:

• Monitor and analyze inventory levels to ensure optimal stock levels across various product categories.
• Identify slow-moving, overstocked, and out-of-stock items, and provide actionable recommendations to manage inventory flow.
• Develop and maintain inventory forecasting models using historical data, trends, and market demands.
• Conduct regular audits to ensure data accuracy in the inventory management system.
• Provide reports on key inventory metrics such as stock turnover, days of inventory, and reorder points.

• Product Analytics:

• Analyze product performance, including sales trends, profit margins, and product lifecycles, to drive decision-making.
• Track and report on key performance indicators (KPIs) related to product sales, including top-performing and underperforming items.
• Collaborate with product development, marketing, and procurement teams to evaluate product trends and suggest strategies to enhance product offerings.
• Assist in setting pricing strategies based on data analysis of product performance and market conditions.

• Data Reporting & Visualization:

• Create and maintain dashboards and reports to track inventory levels, product performance, and overall supply chain health.
• Present insights and recommendations to key stakeholders, including management, operations, and marketing teams.
• Provide ad-hoc data analysis as required by various departments.

• Process Improvement:

• Identify inefficiencies in inventory management processes and work with cross-functional teams to implement improvements.
• Suggest automation and technology solutions for inventory tracking and reporting.
• Stay updated on industry trends, inventory management tools, and analytics best practices.

Qualifications

• Education:

• Bachelor’s degree in Business, Supply Chain Management, Data Analytics, or a related field.
• Master’s degree is a plus.

• Experience:

  2-5 years of experience in inventory management, product analytics, data analysis, or a similar role.

• Experience in retail, e-commerce, or manufacturing industries preferred.

• Technical Skills:

• Proficiency in Excel, SQL, and other data analysis tools (e.g., Python, R) is a plus.
• Experience with inventory management systems (e.g., SAP, Oracle, NetSuite) and product analytics platforms.
• Knowledge of data visualization tools (e.g., Power BI, Tableau, Looker).

• Key Competencies:
• Strong analytical and problem-solving skills.
• Excellent attention to detail and ability to work with large datasets.
• Effective communication skills, with the ability to present complex data in a clear and concise manner.
• Ability to work cross-functionally and collaboratively with various teams.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.

Job Title: Pega Developer (CDH Certified)

Location: Kolkata, Hyderabad

Experience: 4+ Years

Certification: Pega CDH Certification

Job Description:

We are seeking an experienced Pega Developer with expertise in Pega's Customer Decision Hub (CDH) to join our team. The ideal candidate will have over 4 years of experience in Pega development and will be well-versed in implementing and customizing Pega solutions using CDH.

Responsibilities:

• Design, develop, and implement Pega applications with a focus on Customer Decision Hub (CDH) capabilities.
• Collaborate with business analysts and stakeholders to gather and define requirements.
• Configure and integrate Pega applications with various systems, ensuring optimal performance and scalability.
• Create and manage Pega decision strategies, case management processes, and flows.
• Troubleshoot and resolve issues related to Pega applications, ensuring timely delivery of high-quality solutions.
• Develop and maintain reusable code, components, and templates.
• Participate in code reviews and contribute to best practices and process improvements.
• Maintain and enhance existing Pega applications to ensure they align with business goals and user needs.
• Stay up-to-date with the latest Pega technologies and best practices to continuously improve development efficiency.

Job Title:     Business Analyst

Experience:   6+ Years

Location:     Mumbai

Work mode:  Work from Office

Primary Skills: HRMS , IIBA Certification

Job Responsibility: 

• Interacts with the client representatives to gather requirements. 
• Works in collaboration with the Domain Expert/SME to define a functional solution for the application changes and enhancements. 
• Prepares an SRS document in accordance with the agreed templates, covering the functionalities completely and consistently. 
• Participates in Train the Trainer activities, reviews the user manuals and test cases prepared by other members of the project teams. 

Qualification & Experience: 

• HRMS experience is mandatory
• Must be an B.E/ B.Tech/M.Tech or MBA with certification in IIBA or equivalent. 
• 6+ years of BA experience 
• Fair knowledge on Database management systems, programming languages, HTML etc.
• Excellent knowledge on PPT, Spreadsheets, and word processors.
• Must have worked on at least 2 large scale projects of similar nature. 
• Excellent documentation, interpersonal,verbal communication skills.

Job Title: SEO Specialist

Location: Viman Nagar, Pune

About Us:

Webducts is a leading digital marketing agency dedicated to helping businesses thrive online. We specialize in providing comprehensive solutions to enhance our clients' online visibility and drive growth through strategic digital marketing initiatives.

Role Overview:

We are seeking a talented and experienced SEO Specialist to join our team. The ideal candidate will be responsible for driving organic traffic, improving search engine rankings, and generating leads for our clients through a combination of organic SEO and paid advertising campaigns.

Key Responsibilities:

• Develop and execute SEO strategies to improve website visibility and search engine rankings.
• Conduct keyword research, competitor analysis, and on-page optimization to enhance website performance.
• Plan and implement effective paid advertising campaigns across various platforms, including Google Ads and social media.
• Monitor and analyze website traffic, performance metrics, and campaign results to optimize strategies and achieve desired outcomes.
• Collaborate with the content team to create high-quality, SEO-friendly content that resonates with target audiences.
• Stay updated with industry trends, algorithm changes, and best practices to ensure continuous improvement in SEO and digital marketing efforts.

Requirements:

• Proven experience as an SEO Specialist or similar role, with a track record of successfully ranking websites and generating leads.
• In-depth knowledge of SEO principles, techniques, and tools (e.g., Google Analytics, SEMrush, Moz).
• Proficiency in managing paid advertising campaigns on platforms like Google Ads, Facebook Ads, and LinkedIn Ads.
• Strong analytical skills and the ability to interpret data to make informed decisions and optimizations.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• A proactive mindset with a passion for staying updated with the latest trends and developments in SEO and digital marketing.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and advancement.
• Flexible work environment with the option for remote work.
• Dynamic and collaborative team culture with a focus on innovation and creativity.

Join us at Webducts and be a part of our mission to help businesses thrive online!

• Work closely with Project Managers and other members of the Development Team to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Attend client meetings during the sales process and during development.
• Work with clients and Project Managers to build and refine graphic designs for websites.
• Convert raw images and layouts from a graphic designer into CSS/XHTML themes.
• Determine appropriate architecture, and other technical solutions, and make relevant recommendations to clients.
• Communicate to the Project Manager with efficiency and accuracy any progress and/or delays.
• Engage in outside-the-box thinking to provide high value-of-service to clients. Alert colleagues to emerging technologies or applications and the opportunities to integrate them into operations and activities.
• Be actively involved in and contribute regularly to the development community of the CMS of your choice. Develop innovative, reusable Web-based tools for activism and community building.

Designation: Pre-Sales Consultant.

Department: Sales Department.

Delhi Region

Job Description:

· Designing connectivity solutions for existing and potential customers

· Engage directly with sales and account teams to support pre-sales activities

· Develop Designs & Bills of material for cost effective solutions

· Take a leading role in specifying technical solutions

· Responsible for writing proposals and tender responses

· Develop excellent working relationships with partner organisations to ensure effective collaboration in responding to customer needs.

· Provide Training to implementation Team of Partners & Customers

· Work as a technology adviser to both prospective Customers and representatives of currently assigned partners

· Engage directly with sales and account teams to support pre-sales activities.

· Work closely with senior network engineers to design complex connectivity solutions

· Monitor sales activities in conjunction with network development and operational standards to ensure customer solutions are sympathetic to current network design principles and restrictions

· Liaise with colleagues across the company to help ensure solution design activities are documented and tracked as required

· Supporting Sales Process in technical Environment

Job Requirement:

· Bachelor’s in engineering: Computer Eng. Information & Technology Eng., Electronics & Telecommunication, or related field.

· Must have Presale’s experience into any Firewall.

· 3+ years overall IT/development Background.

· Good interpersonal, presentation, and communication skills.

· Strong customer service orientation.

Please go through the Job Description Carefully

Duties & Responsibilities:

 Make about 250 outbound calls per day to potential customers

 Sales closure to processing

 Answering potential customer questions and follow-up call questions

 Strategic approach to retention & customer service

Required Skills:

 Telemarketing / Telesales or customer service experience (1 yr)

 A flair for sales with a go-getter attitude

 Ability to mould sales pitch according to the client behaviour & background

 Ability to withstand pressure & work in a fast-paced environment

 Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed

Required Functional Skills:

 Process & product knowledge of the services offered

 Language skills – good English communication and a regional language (Marathi)

 Ability to negotiate & convince

 Sales, data & goal oriented

Required Behavioural Skills:

 Values – Integrity, honesty, punctuality, process adherence & customer centricity

 Patience, listening, influence & persuasion

 Resilience and persistence

 Energetic & self-driven, exhibit professionalism

Work & Logistics:

 Day shift on a rotational basis – Work From Home / Work From Office.

 Must have a desktop / laptop / VoLTE supported mobile phone

 4G VoLTE connection with good network / internet stability

Location : Mumbai

Job Type: Full-time

Salary: ₹10,000.00 - ₹14,000.00 per month