Business Analyst at Ebizz Infotech · Surat · 1 - 2 years · ₹1.2L - ₹3L / yr · Profitable · Posted 22 Aug 2023
We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate it to the development teams thereby, ensuring the right requirement detail in the documentation.
To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.
Responsibilities
· Elicit requirements, gathering, & documenting.
· Ability to grasp, relate, and quick response to new inquiries.
· Interaction with team members at regular intervals, share knowledge and information
· Clear and concise communication and project management skills.
· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.
· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories
· Performing requirements analysis
· Understand SDLC and fit into the Agile environment.
· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.
· Interface and coordinate with BDM team engagement & understand the client’s requirements

About Ebizz Infotech
About
We are a web and mobile design and development company since 2011. Creating websites and apps, creating brand identities, and launching startups. Our goal is to provide a reliable, competitive advantage of IT services to our clients around the world.
Since 2011, our team of award-winning mobile and web strategists, UX/UI designers, and software engineers have worked on over 400+ mobile and digital solutions for the world's leading enterprise and consumer-facing companies.
Achievements:
🏆 UPWORK TOP RATED PLUS
★ PREFERRED FREELANCER
✔ Top Mobile App development company 2020 by Clutch
Tech stack
Connect with the team
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Role Overview
Senior Business Analyst responsible for
bridging business and technical teams, owning requirements and delivery
outcomes, and operating independently with minimal supervision. The role
requires flexibility to support Product Owner or Project Manager responsibilities
when needed and the ability to work effectively across different domains and
business contexts.
Key Responsibilities
Lead requirement discovery
through workshops, interviews, and analysis.
Translate business needs into
clear specifications, features, and acceptance criteria suited to AI-assisted
delivery, while using epics and user stories when that level of detail is
required.
Own and continuously refine the
product backlog in collaboration with Product Owners and delivery teams.
Support iterative delivery
using Agile practices, including Scrum and Kanban, with continuous refinement,
build, validation, and deployment.
Analyze current and
target-state processes, identify gaps, and recommend practical improvements.
Manage stakeholder
communication and alignment across business, product, engineering, and quality
assurance teams.
Define test scenarios, support
User Acceptance Testing (UAT), and maintain traceability from business
requirements through delivery.
Work closely with development
and QA teams to clarify requirements and ensure that delivered solutions meet
the intended business outcome.
Must-Have Skills and Experience
8-10 years of experience in
business analysis within software or IT delivery environments.
Strong experience in
requirements discovery, analysis, and documentation.
Ability to define
specifications and features with clear, testable acceptance criteria.
Experience working with epics,
user stories, use cases, and product backlogs.
Strong stakeholder management,
facilitation, communication, and presentation skills.
Hands-on experience with Agile
delivery, including Scrum and Kanban.
Experience with API
integrations or API-driven applications.
Prompt engineering skills to
effectively use AI tools for discovery, documentation, analysis, and
collaboration.
Experience planning and
supporting test scenarios and UAT.
Strong analytical,
problem-solving, and process-improvement skills.
Good to Have
Working knowledge of SQL for
data validation and analysis.
Experience with analytics or
business intelligence tools such as Power BI or Tableau.
Familiarity with cloud
platforms such as Microsoft Azure, AWS, or Google Cloud.
Experience evaluating
AI-enabled features or collaborating with AI, data, product, and engineering
teams.
Exposure to process modelling
techniques such as BPMN.
Education
Bachelor's degree in
Engineering, Computer Science, or a related field, or equivalent
qualification.
Preferred Certifications
Certified ScrumMaster (CSM) or
an equivalent Scrum certification.
Certified Business Analysis
Professional (CBAP), Certification of Capability in Business Analysis (CCBA),
or PMI Professional in Business Analysis (PMI-PBA).
Working Style and Mindset
Operates with strong ownership
and independence, driving outcomes with minimal supervision.
Brings a consulting and product
mindset and focuses on solving business problems rather than only documenting
requests.
Can flex into Product Owner or
Project Manager responsibilities when needed.
Adapts quickly across domains,
stakeholders, and delivery contexts.
Demonstrates a practical, proactive, and
delivery-focused approach.
Business Analyst – Job Description
1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.
2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.
3. Support and assists with end user training and coordinates the implementation of these services for the Business.
4. Based on Testing Feedback from Business Users, plan go live dates for the developments.
5. Work with various user and support teams to manage technical/operational issues.
6. Raise the bugs and CRs to tech team and track till closure.
7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.
8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
9. Ability to multitask and work in a high pressure environment.
10. Excellent analytical, communication, presentation & interpersonal skills.
11. Ability to resolve customer/business issues and run the application management activities.
12. Willingness to go the extra mile to resolve customer/technical issues.









