Business Analyst

How to apply -

Please follow the steps below :

1) The first step is to apply for the role. Please click on the link mentioned and fill out the form. - https://recruiterflow.com/wishup/jobs/154

2) Once all the details are filled in, you will encounter an online proctored test, the Aptitude test (25 minutes duration) on the link here -

a.) https://app.wishup.co/test

3) Initial Discussion

4) Interview with Hiring Manager - 1

5) Interview with the Hiring Manager - 2

6) Interview with Hiring Manager - 3

About Wishup

Wishup is India’s largest remote work platform (since 2017), connecting global businesses with top remote professionals in roles such as Virtual Assistants, Operations/Admin Managers, Executive Assistants, Project Managers, Bookkeepers, and Accountants. With a stringent 0.1% acceptance rate, each professional is upskilled and managed via our AI-based remote work tool.

Backed by marquee investors (Orios Ventures, Inflection Point Ventures, 500 Startups, and Tracxn Labs), Wishup’s leadership team includes alumni from premier institutes like IIT Madras, IIM Ahmedabad, IIT Kanpur, IIT Bombay, and DCE.

About the role, Key notes:

• Profile – Client Success Head
• Role – Full-time
• Grade – Sr. Manager / AVP
• Location – Remote - Work from home / Anywhere
• Work hours – Mon to Fri / US Shift (6:30 PM to 3:30 AM IST)

What you’ll do? 

Develop Healthy Client Relationship - Create engagement strategies with clients to develop a professional relationship through the provision of product and operational services, training, and customer services.

Enhance Client Training - Makes sure that clients are aware of resources available for learning about Wishup’s service and that they’ve got tools letting them take advantage of everything Wishup offers.

Evaluate and Analyze Client Needs - Regularly checking on how Wishup’s service is meeting customers’ needs and whether there are areas for possible improvement or upgrades

Build Trust and Transparency with Clients - Unlock more value for their customers and create a virtuous circle that ensures mutual success.

Onboard New Clients - Educate key customers on how to build an effective virtual team using Wishup and derive the best possible output using the best virtual workspace practices

Act as a Client Advocate - Ensure the client’s feedback is heard and acted upon. Be the voice of the clients in the company, and mediate between the clients’ requests and the company’s vision.

Encourage Clients to Upgrade and build efficient virtual teams - Persuade customers to upgrade to higher plans or even catalyze them to consider building virtual teams leveraging Wishup’s potential. With an in-depth understanding of the Client’s needs, you can identify opportunities for the company to provide additional services. 

Promote Client Loyalty - Keep track of clients’ subscription expiration dates and follow up with them to renew their subscriptions. Reduce the churn rate and increase retention by providing the client highest standard of service.

Expectation in Week 1 –

• Understand our business model, how we work, and who we serve.
• Understand the role of various departments and how they collaborate to deliver an exceptional client experience

Expectation in Month 1 –

• Learn all about the current set of processes in place
• Take on your first set of key accounts and handle their engagement
• Learn all about onboarding clients and initiate onboarding calls to build your own portfolio

Expectation till Month 3 –

• Nurture the relationships with the assigned accounts and build an upgrade pipeline to drive internal revenue
• Coach and mentor the Client Success Managers on effective strategies to reduce churn and drive growth with existing accounts
• Build a referral strategy to unlock growth potential by targeting business circles from existing accounts
• Formulate a plan to hire and train 3 new CSMs to achieve the desired internal revenue growth target

Expectations till Month 6 –

• Identify gaps in the pipeline and process to drive growth from existing accounts
• Convert 5 key accounts to match the current mega accounts in the company
• Demonstrate successful execution and implementation of the new growth strategies

Expectation in year 1 –

• Lead a team of 10 Client Success Managers to drive the internal revenue growth goals and retain them
• Maintain and grow a stable upgrade and referral pipeline
• Build up the talent onboarding strategies, test them thoroughly, capture and analyze the results, and implement improvements. 

What are we looking for?

• 4+ years of customer success/client relationship experience, post-sales, or consulting role 
• Strong work experience in client-facing roles such as account management, business development
• Very detail-oriented, tech-savvy, and solution-oriented
• Proven track record and enthusiasm for driving outcomes, with the ability to work under pressure
• Experience in onboarding, set up, training/product demos, resolution and escalation of issues, and client retention.
• Able to use data to make decisions, simplify complex problems, and express themselves thoughtfully
• Strong track record of identifying customer needs and successfully executing on retention and adoption strategies
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals
• Excellent communication and presentation skills with the ability to flex style depending on the audience (C-Level / Leadership / Team)
• Ability to adapt and thrive in a fast-paced environment and rapidly changing market
• Bachelor’s degree required

What’s in it for you?

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• Performance-driven and transparent work culture
• Enjoy a culture with opportunities for growth and learning

KeyLogic Infotech Private Limited offers our customers a wealth of technical and business expertise. We build complex, diverse web and mobile solutions for any business need.

Our knowledge and experience translate to added value and peace of mind for our customers. With KeyLogic Infotech you get quality software and perfect service every time. We are seeking a skilled PHP Laravel Developer to join our team and work on client-based projects.

Overview:

As a Laravel Developer, you will be responsible for developing high-quality web applications using PHP, Laravel framework, MySQL, HTML, CSS, and jQuery. You will collaborate with a team of developers and project managers to deliver robust, scalable, and user-friendly solutions.

CodeIgniter developers, seize the opportunity to transition to Laravel now! Benefit from our comprehensive training, ensuring a smooth switch, and enjoy a salary increment that recognizes your valuable CodeIgniter expertise.

We are also accepting applications for this profile from php developer, laravel developer, web developer, php laravel developer.

Key Responsibilities:

• Addressing the client's and the development team's goals for the project.
• Using Laravel to create and build web applications.
• Identifying and fixing problems with implementation and debug builds.
• Working on projects with front-end and back-end developers.
• Testing the backend's and users' functionality.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field
• Unit testing, managing REST APIs, and working with PHP are all desirable.
• A thorough knowledge of Laravel application design.
• JavaScript and HTML expertise.
• Abilities to solve problems and a critical perspective.
• Excellent interpersonal skills.
• The capacity and willingness to study.

We are looking for an enthusiastic business development Trainee who is passionate about

meeting new people and building conversations. Candidates must be willing to make cold

calls, write cold emails and work with our team of talented business developers to take our

products to our future clients.

What You Need for this Position

• Students pursuing any Bachelor’s or higher degree in any subject
• Must be proficient in using MS Office (MS-Word, MS-Excel, MS-PPT)
• Must have good communication, strong convincing skills, and fire in the belly attitude
• Must have good business acumen, effective presentation, and negotiation skills
• Proven ability to work independently and self-driven for performance
• Must be aggressive and dynamic with a good attitude
• Must have a zeal to research, learn and grow
• Must be self-motivated and have the ability to perform under pressure

What You Will Be Doing

• 
  
• Making cold calls & writing cold emails to generate sales and target new clients
• Contributing to branding and sales promotion of the company
• Explore, build and manage new business partnerships
• Coming up with new business development ideas
• Visiting potential prospects on the field to demonstrate our products and services
• Responsible for partner onboarding for our products and services
• Develop proposals, presentations, partnership documents, and other sales enablement
• documents for different partnership opportunities

At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an  effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), The Dapp list, udaanCapital, Iris, Cognizant, etc.

We are a part of the Kira community and backed by a Polygon Co-founder as an investor and a mentor.

We’re looking for someone passionate about driving innovation and solving exciting problems.

Role Summary

We, at Priori, are looking for a self-motivated and experienced individual to join as our Business Development Manager. We are looking for someone to lay out a sales strategy and execute the same. You will have an existing network amongst the crypto organizations and will lead our sales efforts by building relationships with prospective customers across Europe, UK & Asia.

• Define short and long term Sales strategy to enable product adoptions
• Lead the development of tools, techniques and literature to make an effective sales process
• Identify the most effective channels to connect with potential customers
• Identify potential prospects, deep dive research on their requirements, identify relevant use case of our product to them, pitch,  negotiate and close targets while making it a positive experience for the customer
• Build long-term meaningful relationships, understand the customer’s pain points and requirements and work with the business team to translate potential opportunities into future features 
• Work closely with the product and business team in understanding upcoming features and keep the customers informed and excited about the same
• Build and lead a high performing sales team
• Monitor and analyse key metrics to build opportunities

What you will need

• 5+ years of experience in a client facing business development role for SaaS or Fintech product to B2B/ Blockchain projects in Europe, UK and Asia
• Proven success in recognizing prospects, negotiating and closing B2B technology/fintech products
• Existing network within the Crypto Organization’s decision makers
• High level of energy and self- motivation to secret short and long term strategies to bolster product adoption
• Proficient with CRM software and forecasting
• Passion to build and lead an excellent sales team
• Exception listening skills to understand customer needs and pain points to identify potential business opportunities
• Excellent written and verbal communication skills
• Ability to adapt effectively in a hyper-growth early-age Web3 startup environment
• Active team player, self-starter, and multitasker with a process-oriented mindset who can quickly adjust priorities.
• Open to travelling

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Learning budget to hone your skills or acquire new ones
• Be a part of an inclusive, international and fast growing environment

Responsibilities and Duties
The team leader will be leading a team of Hardware engineers, firmware and testing engineers. Being a team leader, you will primarily be responsible for fast and accurate delivery from the team which might even include handholding of team members whenever needed. Embedded team would be responsible for the following:
Hardware Design including

• Circuit design as per design requirements
• Schematic capture in the tool
• CAD layout
• QA/QC/functional testing
• PCB assembling and rework
• Lab inventory management
• Component procurement.

Firmware Design Including

• Firmware Design and architect
• Software Development
• Firmware Testing
• Code management over svn

Other Responsibilities

• The team leader would also be responsible for architecting the system, creating detailed design documents as per requirement and maintaining quality control of all the deliverables.
• The team leader would also be required to create a detailed test plan and list of test cases to be executed and if needed, create proper environment for the same.
• Ownership of the ‘ground up’ design and architecture of embedded software for real time applications.
• Decomposition of designs in to structured modules/functions ready for implementationby yourself and the team.
• Hands on development in C of new ARM based embedded software for a range of products currently under development
• Ensure quality of software using appropriate methods(Code Review, Static Analysis, Unit Test etc.) and application of suitable Coding Standards
• Maintain, update and enhance existing embedded software written in C
• Documentation of software products, development and execution of test plans
• Work closely with other members of the engineering team to assist with the correct choice of processors and supporting hardware

Required Experience, Skills and Qualifications

• Experience of 8+ years in field of embedded systems designing and developement.
• Familiar with usage of various LAB instruments.
• Strong fundamentals of electronics (Digital and analog) are must.
• Well versed with circuit designing and HW debugging
• Analog and Digital Circuit designing: familiarity with micro-controllers, memories, communication interfaces, op-amps, comparators, relays, inductors and capacitors, Handling EMI and Noise issues associated with circuits.
• Understanding of BLE protocols will be required.
• Understanding of scientific methodologies of experimentation, data-gathering and interpretation and hypothesis.
• Understanding of basic architecture, debugging of sensors.
• Experienced in embedded-C coding, memory allocations.
• Experience with any RTOS designing preferably with FreeRTOS at least with Semaphores, SW Timers, synchronisation and event handlings, task handling and prioritization.
• Understanding of micro-controller architecture, programming and debugging methodologies, interrupt-handling.
• Experience with any of the IDEs and debuggers for ARM architecture.
• Basic understanding of assembly programing of ARM architecture
• Understanding of basic peripherals like UART, CAN, I2C, Timers, Counters, PWMs, ADCs, DAC.
• Experience/knowledge in IoT devices (sensor, gateway, cloud) handling.
• Familiarity with CAD tools for schematics and layout generation.
• Experience on MS-Office.
• Familiarity in understanding and creating various test plans and documents.

General Skills Needed/ Requirements:

• Strong knowledge of components and should be able to suggest the team with right componenet
• Candidate must have a knack to use his/her technical knowledge to give it back to society.
• Candidates passionate to bring a change in society will be preferred with no compromise on pay check.
• Candidates must be open to work with communities to get feedback on product features so that products are best fit for social upliftment.
• Candidates must be open to travel to needy communities and should not hesitate to get his/her hands dirty to bring a change to the communities.
• Candidates must find associated with the cause and mission of the company.
• Open to work in open startup culture and give his/her 100%.
• Analytical reasoning and fact-based brainstorming capabilities will be highly preferred.
• Ready to relocate to Gurugram.
• Occasional field visits.

We are seeking a skilled QA engineer who has experience in automation. Candidates from startup eco-system will be preferred.

Requirements:

• Have worked on JS based automation framework i.e. Protractor or Puppeteer.
• Have minimum of 2 years of strong experience in front-end automation.
• Understand how Single Page Apps work.
• Experience of automating API tests (our current automation is via C#).
• Understand how CI/CD works.
• Learn-ability and a good team player.