BPO/KPO QC || Quality Assurance || Quality Audit Executive ||BPO ||KPO
My Yoga Teacher
We are a growing startup in the healthcare space, our business model has been mostly unexplored and that is exciting!
Our company decisions are heavily guided by insights we get from data. So this position is key and core to our business growth. You can make a real impact. We are looking for a session quality check executive who is passionate about contributing to the growth of MyYogaTeacher and propelling the company to newer heights.
We encourage you to spend some time browsing through content on our website myyogateacher.com and maybe even sign up for our service and try it out!
Roles and Responsibilities
- Identify and remedy defects within Yoga Sessions and the process.
- Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
- Compile and evaluate each session.
- Ensure that organisation expectations are met during the session validation process
- Investigate the problems incurred while in the session and find the solution for the same.
- Provide feedback and generate insights for continuous process improvement to the leadership
- Design & create weekly quality check reports & scorecards
Desired Candidate Profile
- Excellent communication skills, both written & verbal.
- Bachelors and/or Masters in Commerce, Computer Engineering, Business Management.
- 1+ years experience in a Qulaity Checker role in a BPO/KPO
- Strong observational and problem-solving skills
- Meticulous attention to detail
About My Yoga Teacher
MyYogaTeacher is a platform where we connect yoga instructors from India to international clients, It is a fast growing product startup having engineering team based in Bangalore and headquartered in California. Co-founded by a team of IITians having product experience of more than 75 years. The last venture of the founder, Jitendra Gupta was acquired for $500 M by PAR in 2021.
At MyYogaTeacher we are building a marketplace for Yoga with a goal of making the world a healthier and happier place. Checkout myyogateacher.com/aboutus for more details.
We are looking for passionate people like you to join us in this journey. Send in your CV or email at [email protected] if you are interested in taking the discussion forward.
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-Calling domestic customers who are looking for business-related software in different verticals.
-Gathering their requirements and giving them proper consultation about the software.
-Understanding prospect's requirements and qualifying the leads under correct categories.
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Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
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Customer Onboarding Specialist
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ABOUT COMPANY
StyleCracker is India’s largest personal styling platform. By seamlessly combining data science with human expertise, the Company has reinvented the way Indian’s consume fashion and has democratized personal styling at incredible scale.
Our Core Value Proposition
- Convenient - the boxes are delivered to your doorstep, saving you time and effort.
- Personalised- your box is curated by your own personal stylist based on your preferences.
- Value For Money- we are able to offer our customers considerable value, well over the amount they pay for the box.
Responsibilities and Duties
- Outgoing sales calls (not cold calls) to customers and assisting them with their purchase process and guiding them about how StyleCracker works with our various offerings.
- Tracking daily and monthly reports of the calls and conversions made.
- Training new joinees with pitching and other guidance.
- Visiting StyleCracker events and do on ground sales.
Key Skills
Communications, Telecommunication, Inside Sales
Required Experience and Qualifications
- Excellent communication skills. Proficient in English
- Good Convincing Power
- Event Handling.
- Target Oriented
- Budget: 20 ,000 - 25,000 + incentives
- Job Type: Full-time
Location:
Mumbai, Dadar
- Good Communication and interpersonal skills
- Proficient in MS Office
- Well versed with written and spoken english
- Self motivated and hard working
- Salary no bar for deserving candidates