Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process
Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.
Job involves 5 days working along with night shifts.
Qualifications and Attributes
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Excellent English Communication Skill(Verbal & Written)
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We are seeking a versatile and creative Content Writer who can craft compelling content across various platforms. The ideal candidate will have a strong understanding of technical subjects, including APIs, data, and coding, and will be adept at translating complex technical concepts into clear, engaging, and user-friendly content. This role involves creating a wide range of content, from blogs and website copy to social media posts, customer case studies, and whitepapers.
Responsibilities:
- Write and edit high-quality content for Bindbee's blog, website, social media channels, email campaigns, and other marketing materials.
- Develop comprehensive customer case studies, whitepapers, and technical documentation.
- Craft engaging copy for product descriptions, landing pages, and marketing collateral.
- Collaborate with the marketing team to develop and execute a content strategy that aligns with company goals and enhances our brand voice.
- Conduct thorough research to ensure content accuracy and relevance.
- Identify opportunities for content improvement and optimization.
- Simplify complex technical concepts related to APIs, data integration, and HR technology for a broader audience.
- Create clear and concise technical documentation and user guides.
- Ensure all content adheres to the company's tone, style, and branding guidelines.
- Implement SEO best practices to increase organic traffic and improve search engine rankings.
- Monitor content performance using analytics tools and make data-driven decisions to enhance content effectiveness.
- Stay updated on industry trends and adjust content strategies accordingly.
- Work closely with product managers, developers, and other stakeholders to gather information and insights for content creation.
- Participate in brainstorming sessions and contribute creative ideas for content marketing campaigns.
- Manage multiple projects simultaneously and meet deadlines consistently.
Requirements:
- Bachelor's degree in Engineering, English, Communications, Marketing, Journalism, or a related field.
- Proven experience (1+ years) as a content writer, technical writer, or similar role, preferably in the tech industry.
- Exceptional writing, editing, and proofreading skills.
- Strong understanding of technical subjects, including APIs, data integration, and coding.
- Proficiency in SEO best practices and content optimization techniques.
- Experience with content management systems (CMS) and analytics tools.
- Ability to conduct thorough research and present information clearly and concisely.
- Excellent time management skills and the ability to work independently and as part of a team.
- Creative thinker with a passion for storytelling and innovation.
· Prior experience of statistical modelling techniques, AI/ML models etc. will be value add
· Working knowledge of reporting packages (Business Objects, QLIK Power BI etc.), ETL frameworks will be an advantage.
· Knowledge of statistics and experience using statistical packages for analysing datasets (MS Excel, SPSS, SAS etc.)
· Experience on Python, R and other scripting languages is desirable, but not must
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point on the app. It is an app built in India, for Indians, to share their thoughts and opinions on any topic in their
mother tongue using Audio / Video / Text. Koo gives a stage for Indians to voice their thoughts and enables the “Best
of India” to share their thoughts with the “Rest of India”. Koo provides a personalised feed to users by letting people
select the people they want to follow. The user is then shown content from these people. Some of the top minds of
India are invited on our client to share their thoughts and opinions on various topics. Users can follow such personalities
and follow what they are talking about, and share their opinions too.
Koo boasts of some of the most prominent faces in India that comprise of Union Ministers, Chief Ministers of States,
Actors, Actresses, Celebrities, Sports Personalities, Top Bureaucrats, Journalists and Editors among others from
1000s of professions.
applications with desire to work in growing fast paced startups.
2. Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
3. Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
4. Experience on optimising all important parameters like network utilization, application size and battery.
5. Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
6. Should have used mock frameworks, modular code design and popular design patterns.
applications with desire to work in growing fast paced startups.
2. Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
3. Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
4. Experience on optimising all important parameters like network utilization, application size and battery.
5. Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
6. Should have used mock frameworks, modular code design and popular design patterns.
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What can you expect?
You will be part of the founding team at LDU and will be responsible for the end-to-end technology of the company including:
- Work with the founders on cutting edge technologies, including AI/ML, blockchain, computer vision, etc. across the tech-stack.
- Formulate long-term technology & product strategy along with implementation roadmap, while envisioning the tech-stack
required to scale the business 100X
- Architecting and engineering solutions across the entire technology stack including front-end, back-end, infrastructure,
architecture, server-side engineering, UI, etc. in line with the company's strategy.
- Work on the D2C website and enhance the user experience while increasing the company's online presence.
- Provide help to everyone in the team and greatly reduce the time and technical costs of team communication, technology
docking.
- Plan and collaborate with the other teams including marketing/ growth, customer success/ sales, design, operations, etc. to
implement new product features, growth hacks/ initiatives identified through user interviews/ insights, etc in a timely manner.
- Will be involved in a horizontal technical requirement, so should be able to make a prototype design for a product very rapidly
while executing the same with a wide range of techniques.
- Build processes/mechanisms to track the KPIs across product/ technology and ensure religious execution of the targets
- Build and lead the technology team including the engineering team, product team, Quality Assurance, etc.
- Awesome work-culture (flexible work timings; no need to wear formals; awesome snacks to name a few)
What are we looking for?
We are looking to onboard a Full Stack Software Engineer, who has a founder's mindset including the following traits:
- Experience of full stack development across web & mobile based technologies and should have scaled a business
- Ability to work across stacks like MEAN, MERN, LAMP, etc. seamlessly
- Ability to build scalable products/ platforms, fully redundant fault tolerant infrastructure while working on modern technologies.
- Versatile Developer/Engineer that can help on both ends of the website development and better the same by enhancing user
experience.
- Ability to Code in both frontend and backend of the site
- Stronghold in both front-end & back-end development/ algorithms with experience of building agile, highly scalable, data-driven
platforms from scratch
- Ability to be hands-on with coding across big data, mobile apps, AI & ML, analytics, DevOps, business intelligent solutions, etc.
apart from strategically guiding/ mentoring the team
- Stronghold in executing stuff on the ground and hustle around to Get things done
- Ability to think and see the big picture while focusing on short term goals and deliverables
- Leadership qualities to hire and build a kick-ass technology/ product team going forward
- Experience as a founder/ being part of founding team is huge plus but not mandatory
- Experience in the Fashion/ Apparel industry is a plus but not mandatory
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Title: Product Development Engineer II- BillMe (Razorpay)
About Razorpay :
Razorpay is a rapidly growing platform company powering small and medium scale businesses. We are a finTech startup that emphasizes transparency, collaboration and career growth, with the ability to work on small, nimble teams. The company has rapidly expanded into greenfield areas like neo banking and B2B lending. Our employees are able to create change at scale and have an opportunity to truly disrupt and shape FinTech space. Transaction volumes have been growing at a rapid pace - 5X year-over-year growth over the past few
years.
About Billme (Acquisition of Razorpay) :
BillMe is the world's leading digital billing provider. It was founded by Jai Hemrajani, Kuber Pritmani, and Rupam Jain in 2018. BillMe has now evolved into a "CRM powered by Digital Billing."
BillMe helps over 4000+ businesses like McDonald's, Tata, BurgerKing, and Decathlon send digital bills, collect data, and increase sales and engagement.
BillMe was acquired by Razorpay in 2023. The collaboration between Razorpay and BillMe aims to help retail brands digitalize and seamlessly access omnichannel payment solutions.
Roles & Responsibilities:
To succeed in this role, you’ll need a customer-first attitude and the following:
- A minimum 3 years of hands on experienced in building desktop / client-server applications using programming skill C++, C#, WPF, .NET and SQL
- Good understanding of design patterns.
- Ability to create in depth technical design & implementation of a product feature and work independently on assigned modules
- Utilize version control systems to manage codebase and collaborate with a development team.
- Implement multi-threading and concurrency concepts to enhance application responsiveness.
- Leverage knowledge of Windows architecture for effective software development.
- Utilize SQL databases for data storage and retrieval.
- Develop user-friendly interfaces using WPF (Windows Presentation Foundation).
Qualifications:
- Proficiency in C++, C# and .Net programming languages.
- Proficient understanding of Windows architecture, Rest Api and Git.
- Understanding of SQL databases will be an added advantage.
- Good experience with WPF (Windows Presentation Foundation).
- Strong problem-solving skills, attention to detail, and proactive attitude.
- Good communication skills in English (verbal and written).
If you are a motivated and skilled Software Developer with expertise in C++, C# and WPF, and you are ready to take on challenging work in a dynamic environment, we encourage you to apply. Join us in creating innovative software solutions that make a difference.
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• Min 9+ Years in Android Application Development, know how’s of iOS development is an advantage.
• Experience with cross platform technologies - React Native, Flutter is a big plus
• Managing systems in production and understands the release process, monitoring, and debugging
• 1-2 years of experience managing and growing engineering teams
• Proven results-oriented person with a focus on delivering quality products
• Experience in designing, implementing, and maintaining high performance, high availability, large-scale
applications
• Ability to work in a fast-paced, agile development environment.
Experience in Selenium; Java
Atleast 1+ year of experience in sitecore testing
Good communication skills
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