Customer Service Associate-Work from home

TVL Media is a B2B Digital Marketing Agency based out of Sector 132, Noida, Uttar Pradesh which works with technology businesses in the CPaaS and technology domain to improve their visibility, enhance brand identity and gain unique insights.

We are currently looking for a experienced and passionate content writer for the social media platforms of its clients. In this role, you'll develop engaging content that has a high potential to resonate with the audience. If you find it interesting, move forward with the application.

Key Responsibilities

• Ideation: Develop content plans and content strategies that align with business goals.
• Research & Execute Content Strategies: Create, edit, and publish SEO-friendly engaging content on Social Media pages in collaboration with a team
• Content Strategy and Optimization: Manage overall content plan for social media and marketing campaigns for TVL Media’s clientele.
• Organized: Develop and maintain a content calendar based on keyword research and target audience insights.
• Tracking & Analyzing: Track the success of the published content and target viewer action.
• Measuring the content’s success by tracking KPIs like impressions, engagement, AVD, CTR, and conversions.
• Reporting: Generate and present regular reports to demonstrate content’s performance and content’s success.
• Stay Updated with Industry Trends: Stay informed about industry best practices, emerging technologies, and algorithm updates.
• Consistent: Ensure all content is consistent in terms of style, quality, and tone of voice.
• Collaborative: You will be working with a team to make sure that the content is published on the strategic schedule and deadlines are met.

Qualifications

• In-depth knowledge and proof of work in Copywriting and Content Writing. (If you’re confident with your skill, you have a chance.)
• Experience: Min 2+ years of experience in content writing and copywriting in B2B Industry.
• Proven track record of producing high-quality, engaging, SEO-friendly content.
• Strong understanding of engagement retention principles and relevant practices.
• Strong organizational skills and the ability to manage multiple projects and deadlines.
• Excellent writing, editing, and proofreading skills.
• Ability to conduct thorough research and present information clearly and concisely for content publishing.
• Google with MS Office, Google Docs and Google Spreadsheet, etc.
• Comfortable with Excel or other project management software such as Asana, Notion and Google Calendar.
• Experience with content management systems (CMS) like WordPress.
• Knowledge of social media marketing and content distribution.
• Experience in creating content for various industries.

About Company: TVL Media is a values-driven digital marketing agency dedicated to empowering our customers. Over the years, we have worked with Fortune 100s and brand-new startups. We help ambitious businesses like yours generate more profits by building awareness, driving web traffic, connecting with customers, and growing overall sales.

Java/J2EE Developer:

SquareShift is a young and fast-growing cloud consulting company, solving cloud challenges through excellence in technology, thought leadership, and quality in execution. We are based in Singapore, with a world-class engineering team in India. 

Founded by serial entrepreneurs, we are a team of tech-enthusiasts who have strong expertise in enterprise product development and cloud technologies. As an early and core member of the team, you will work with founders and will own the organization's business development efforts.

• 5+ years of experience in Java and J2EE
• Expertise in Object Oriented Programming and Design Patterns
• Experience with Web Services (SOAP/REST), JMS, XML
• Experience working with relational databases like Oracle, MSSQL
• Proficient in writing SQL Queries and knowledge on PL/SQL
• Experience with multi-tiered application architecture
• Knowledge of writing secure and optimized code
• Experience with Version Control Systems preferably GIT
• Working experience of build and continuous integration tools – MAVEN and JENKINS
• Strong knowledge of unit testing technologies – JUNIT
• Exceptional defect analysis, triaging and fixing skills
• Experience in Agile Software Development (Scrum or Kanban)

1. Work closely with our customers to understand their needs and build high-quality user interfaces.
2. Build, test and ship dashboards using frameworks like React, ES6, and Webpack.
3. Work with engineers and senior leadership to turn our vision into a tangible roadmap every quarter.
4. Add positive energy in every meeting or interaction with your coworkers.

Minimum Qualifications

1. B.E/B.Tech/M.Tech in CS/CE/IT
2. Must-have requirements for candidates include proficiency in the following areas/aspects:
3. Git version control system
4. Ability to collaborate and communicate complex technical concepts.
5. Experience working with charting libraries (i.e. ChartJS, Chartist, Grafana).
6. Experience with ReactJS 
7. Experience building highly scalable, high performance, responsive web applications
8. Experience in fundamental front end web technologies including but not limited to HTML, CSS, JavaScript - Minimum work experience 2 years

Languages/Frameworks

Javascript, React, HTML/CSS

Preferred Qualifications

1. Experience building, adopting and maintaining RESTful APIs.
2. A passion for all things UI and Front End
3. Ability to work in a fast-paced and agile development environment
4. Strong customer focus and obsession with quality
5. Experience working with UI for data-heavy products. 

About us;
GreedyGame is looking for a Mobile App Tester to join its clan! We are looking to get an amazing testing engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.

JOB DETAILS:

Seniority Level: Associate Level

Industry: Marketing & Advertising

Employment Type: Full-Time

Job Functions: Engineering, Information Technology

Job Location: Bengaluru

Experience: 1+

WHAT WILL BE YOUR RESPONSIBILITIES?

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality related issues.
• Working with in-house Dashboards to perform testing of UI and APIs.
• Collaborating with teams to create test documents.
• Planning and task management in congruence with the team.

WHAT ARE WE LOOKING FOR?

• Expertise on testing different QA Methodologies black box, white box and gray box for both web UIs and backends both manually and automation.
• Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
• Ability to automate Android applications using tools such as Appium.
• Hands-on experience on API testing and testing tools like Postman, Rest-Assured or other API testing tools.
• Experience working with Proxy tools like Charles Proxy, Fiddler.
• Excellent in test strategising, planning, estimation, execution, and reporting.
• Working knowledge of Agile scrum methodologies
• Strong debugging, problem-solving, interpersonal and troubleshooting skills.

WHAT'S IN IT FOR YOU?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self- driven to achieve bigger milestones in shorter time spans.
• A workspace that is wide open as per the open door policy at the company, located in the most happening center of Bangalore.
• A well fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked pantry to satiate your want for munchies , a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us and in order to make sure that happens, there is timely formal and informal feedback given

• Day to day sourcing for the region (Maharashtra and Gujrat)
• Working closely with business development team and operations team to ensure the client expectations are properly met in terms of time and quality of sourcing
• Building and developing the required team to achieve the targets
• Driving efficiencies to maintain sourcing service levels and expanding margins of the region
• Building and implementing processes to increase the overall efficiency and reliability of the region
• Participating in cross-functional projects for high priority initiatives and bringing process and data-driven focused approach to support the organization's goals
• Driving change management to ensure efficient implementations of any new strategic change
• Collaborating closely with stakeholders like Operations, Finance, Product, Sales and New initiatives with the objective to drive stakeholder success
• Ensuring excellent customer and partner experience

Desired Candidate Profile

• Graduates from Tier 1/2 Engineering colleges/Post Graduate from Tier 1/2 Management colleges with good academic performance
• 4-8 years of frontline Operation/sourcing/channel management experience or P&L Management
• Strong leadership qualities to lead a large geographically spread team
• Ability to manage conflicts and good stakeholder management skills
• Multi-tasking capabilities and inter departmental coordination
• Product first mindset and relevant experience is a useful plus
• Experience in channel management in B2C space will be very useful
• A strong team sport background is a plus (showcasing the long term commitment and rigor)