Customer Service Associate-Work from home

ROLES AND RESPONSIBILITIES:

• 2-4 years of experience designing in consumer-focused product companies. (Bonus points if you've worked in startups or fintech!)
• Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product.
• Ensuring design quality, consistency, and coherence within the product.
• Design flows and experiences that are incredibly simple and elegant.
• Collaborate and conduct user research and evaluate user feedback on designs and do iterations according to feedback.
• Experiment and validate design ideas and opinions.
• Expert-level understanding of the design tools (Figma/Adobe Suite/etc.) It would be a bonus if you know exactly how to create super cool micro-interactions using any tool like Principle, AfterEffects or ProtoPie.
• A collaborative team player who can work well with Product, Engineering, Business and Customer experience teams to ensure that everyone is aligned with the design vision.

IDEAL CANDIDATE:

• You've a tech mindset. Although, you are not expected to code.
• You have strong opinions, loosely held
• You spend time agonising over the meta-design details but know when to choose progress over perfection.
• You have experience designing cross-platform experiences, from the web to native mobile.
• You know how to use Al tools like Midjourney.

WHAT WE VALUE?

• Having a great taste/intuition is important to move fast.
• You take the shot like an artist - You decide fast and deliver right
• You are the CEO of what you do - You show ownership and make things happen.
• You own the overall experience including copy, graphics, etc.

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Job Description:

We are seeking an experienced Full Stack React Developer who is passionate about building and maintaining scalable mobile and web applications. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in React for web and React Native for mobile development. You will work closely with our founder to implement new features, optimize performance, and ensure the highest quality user experience across both platforms.

Key Responsibilities:

• Develop and maintain the front-end of our app using React for web and React Native for mobile.

• Build and manage the back-end services and APIs to support both the mobile and web apps, including database design and integration.

• Implement responsive design principles to ensure the app works seamlessly across various devices and screen sizes.

• Optimize the app for maximum speed and scalability.

• Integrate third-party services and APIs as needed.

• Troubleshoot and debug issues to ensure the apps run smoothly on both web and mobile platforms.

Requirements:

• Proven experience as a Full Stack Developer or similar role with a focus on React and React Native.

• Strong proficiency in JavaScript, HTML, and CSS.

• Experience with back-end frameworks (Node.js, Express, Firebase etc.).

• Proficiency in database design and management (Firestore, SQL, NoSQL).

• Experience with RESTful APIs and third-party integrations.

• Familiarity with version control systems (Git).

• Knowledge of responsive design principles and mobile-first development.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and the ability to work collaboratively in a remote team environment.

Preferred Qualifications:

• Experience in building and scaling e-commerce or rental platforms.

• Familiarity with cloud services (AWS, Google Cloud, etc.).

• Understanding of CI/CD pipelines and automated testing.

• Knowledge of UI/UX design principles.

Job Description:

We are seeking an experienced UX Designer with a passion for creating user-centric designs for mobile applications and gaming products in the Fintech industry. The ideal candidate will have experience designing addictive gaming products that engage users while remaining intuitive and easy to use. Additionally, the candidate should have an understanding of regulatory requirements related to financial products.

Responsibilities:

Design wireframes, mockups, and prototypes for new features and products in collaboration with product managers, engineers, and other stakeholders, with a focus on mobile applications and gaming products.

Conduct user research, and user testing, and analyze user feedback to inform design decisions and improve user experience.

Develop and maintain design guidelines, standards, and best practices to ensure a consistent user experience across all mobile products and features.

Work closely with the development team to ensure that designs are implemented accurately and that the user experience is optimized for performance and usability on mobile devices.

Collaborate with the marketing team to create designs that effectively communicate the value proposition and benefits of the product to the target audience on mobile devices.

Stay up-to-date with industry trends and developments to ensure our mobile and gaming products are competitive and innovative.

Ensure that designs comply with regulatory requirements related to financial products on mobile devices.

Requirements:

Bachelor's or Master's in Design, Human-Computer Interaction (HCI), or related field.

3+ years of experience in UX design, preferably in the Fintech and gaming industries.

Strong portfolio demonstrating proficiency in designing addictive gaming products that engage users while remaining intuitive and easy to use, with a focus on mobile applications.

Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.

Experience with user research methods and user testing.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

Understanding of accessibility standards and guidelines.

Familiarity with regulatory requirements related to financial products on mobile devices.

A good addictive gaming product engages users by providing a sense of accomplishment, challenge, and progression. The product should have a clear goal and objective, with clear feedback on the user's progress towards achieving that goal. Additionally, a good addictive gaming product should be designed to keep the user engaged and interested through the use of rewards, incentives, and social elements.

If you are passionate about designing user-centric products for mobile applications and gaming products in the Fintech industry and deeply understand regulatory requirements related to financial products, we would love to hear from you!

Requirements:

·  UIPath certification

·  Proficient in UI Path Platform, Test Manage, Test Suite, with 6+ years of Experience on Test Automation

·  Hands-on experience in building automated scripts using Low-Code No-Code Platform (UIpath)

·  Experience on Testing SOAP or REST API

·  Experience building data driven tests and frameworks for Web, Windows, and Micro services.

·  Understanding of test methodologies (regression, functional, unit, integration, code coverage, performance, etc.)

·  Experience building data driven tests and frameworks for Web, Windows, and Micro services.

·  Designing and developing test automation frameworks and understanding of test automation design patterns and software testing principles.

·  Familiarity with Relational Databases and SQL

·  Bachelor's degree in computer science, engineering or related field

·  Minimum of 7 years of experience in software testing and test automation

·  Minimum of 5 years of experience in UIPath test automation

·  Strong knowledge of test automation frameworks and tools

·  Experience with continuous integration and continuous delivery (CI/CD) pipelines

·  Ability to analyze and debug complex issues

·  Excellent problem-solving skills

·  Strong communication skills and ability to work collaboratively in a team environment

·  Knowledge of agile methodologies

 Flexibility

Need to be flexible with respect to working times, provide two hours overlap with IST (Central Time) and UK time on an ongoing basis.

If you are passionate about test automation and have experience with UIPath, we encourage you to apply for this exciting opportunity. We offer a competitive salary, excellent benefits, and opportunities for growth and development.

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients.

UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.

Ultimately, you’ll create both functional and appealing features that address our client's needs and help us grow our customer base.

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

• Assisting with day to day operations of the People Office functions and duties
• Dealing with employee requests regarding human resources issues, rules and regulations
• Developing and implementing the HR strategy aligned to the business objectives
• Supporting and coaching the management team on all people-related matters, including business change and transformation
• Forming strong relationships with the business teams to be able to challenge and coach in a high-performance environment
• Monitoring, measuring and reporting on HR issues, opportunities and development plans and achievements within agreed formats and timescales
• Facilitating as a mediator when required to try and resolve employee grievances
• Supporting the Talent Acquisition process
• Establishing and maintaining appropriate systems for identifying, planning, delivering and measuring learning and development
• Coordinating People Office projects (meetings, training, etc)
• Promoting the company's culture as a great place to work
• Being pro-active member of the People Office team
• Onboarding of the new joiners, coordinating with colleges for the campus hiring
• Preparation of appointment letters, relieving letters, contracts, appraisals
• Handling recruitment work from time to time and conducting HR interview rounds

What you need to have:

• At least 7+ years of experience as HR manager or assistant HR Manager
• At least 1 year of experience in any Salesforce consulting company, similar to our business
• Excellent communication skills and presentation skills

• Design the architecture and their solutions
• Define user stories and implement them using agile methodology
• Engage and manage a team of software engineers; including task planning and code reviews
• Have technical ownership of the product

Must have:

• Fullstack experience (React, Node JS, VU, Python)
• Expert in web technology (SaaS)
• Know-how of cloud technology
• Broad experience with multi-platform development tools and toolkits
• Experience in release engineering and configuration management
• Comfort with both client-side and server-side development
• Passion for agile
• Knowledge of CICD pipeline

Bonus if you:

• Have experience working in the healthcare industry
• Are enthusiastic about all things brain science and/or mental well-being
• We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
• Our core values encourage empathy and innovation, you are gold if you share these