Cutshort logo
Enable Ist logo
Customer Service Associate-Work from home
Customer Service Associate-Work from home
Enable Ist's logo

Customer Service Associate-Work from home

Naeema Nazeer's profile picture
Posted by Naeema Nazeer
0 - 3 yrs
₹1.9L - ₹3.2L / yr
Remote only
Skills
Communication Skills
Active listening

Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process

Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.

Job involves 5 days working along with night shifts.

Qualifications and Attributes

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Excellent English Communication Skill(Verbal & Written)

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Enable Ist

Founded :
2020
Type :
Services
Size :
0-20
Stage :
Raised funding

About

We enable the individual aspiring a corporate career through relevant skill enhancement, thus adding value to business and society at large.
Read more

Company social profiles

instagramlinkedintwitterfacebook

Similar jobs

TartanHQ
at TartanHQ
2 recruiters
Kumar Vivek
Posted by Kumar Vivek
Gurugram
8 - 15 yrs
₹40L - ₹50L / yr
Sales
B2B Marketing
Sales management
Sales strategy
SaaS
+1 more

ABOUT THE ROLE:



As the Business Head, you will be a critical member of the senior leadership team, directly influencing the overall success and strategic direction of TartanHQ. You will be the driving force behind our revenue generation engine, formulating and executing comprehensive go-to-market strategies, leading all sales and marketing initiatives, cultivating strong and lasting relationships with our diverse clientele, and ultimately achieving ambitious revenue targets. This role demands a strategic thinker with a strong execution mindset, exceptional leadership capabilities, and a deep understanding of the [SaaS/Fintech/Banking] landscape. You will be empowered to build and lead a high-performing team and will play a key role in fostering a customer-centric culture within the organization.

Key Responsibilities:



1. Business Development and Strategic Partnerships:

 

  • Identify and pursue new business opportunities: Proactively identify and qualify potential enterprise, startup, and mid-stage clients across relevant industries. This includes conducting thorough market research, identifying key target accounts, and developing tailored outreach strategies.
  • Develop and execute strategic partnership initiatives: Identify, cultivate, and manage strategic partnerships with complementary businesses, technology providers, and industry influencers to expand market reach and create synergistic opportunities.
  • Build and maintain strong relationships with key decision-makers and stakeholders: Establish and nurture long-term relationships with C-level executives, procurement leaders, and other key stakeholders within target client organizations. This involves consistent communication, understanding their business needs, and positioning TartanHQ as a trusted advisor.
  • Lead the end-to-end sales cycle: Take ownership of the sales process from initial contact and qualification through presentations, negotiations, proposal development, and contract closure.
  • Negotiate and close complex deals: Skilfully negotiate terms and conditions to achieve mutually beneficial agreements that drive significant revenue growth for TartanHQ.
  • Develop and manage a robust sales pipeline: Build and maintain a healthy and predictable sales pipeline, accurately forecasting revenue and providing regular updates to the senior leadership team.
  • Represent TartanHQ at industry events and conferences: Act as a company spokesperson, building brand awareness and generating leads through active participation in relevant industry events, conferences, and networking opportunities.



2. Sales and Marketing Strategy & Execution:

  • Develop and execute a comprehensive go-to-market strategy: Define target markets, ideal customer profiles, value propositions, and effective channels to achieve ambitious growth objectives.
  • Formulate and implement effective sales strategies: Develop and refine sales processes, methodologies, and tools to optimize sales effectiveness and efficiency. This includes defining sales targets, territories, and incentive structures.
  • Develop and oversee the execution of integrated marketing strategies: Collaborate with the marketing team (or lead marketing efforts directly initially) to develop and implement impactful marketing campaigns across various channels (digital marketing, content marketing, social media, public relations, etc.) to build brand awareness, generate leads, and support sales efforts.
  • Oversee and guide the sales and marketing team: Provide clear direction, set performance expectations, and offer ongoing coaching and support to the sales and marketing teams to ensure they achieve their individual and collective goals.
  • Analyse market trends and competitive landscapes: Conduct in-depth market research to identify emerging trends, understand competitor strategies, and identify opportunities and threats. Utilize this analysis to inform strategic decisions and maintain a competitive edge.
  • Collaborate with product development teams: Provide valuable market feedback and customer insights to the product development team to ensure our offerings align with market needs and customer demands.



3. Team Leadership and Development:

  • Recruit, hire, and develop a high-performing team: Identify talent needs, lead the recruitment process for sales and marketing professionals, and build a skilled and motivated team.
  • Provide mentorship and coaching to team members: Offer regular feedback, guidance, and development opportunities to empower team members to reach their full potential and contribute effectively to the company's success.
  • Set clear performance goals and conduct regular performance reviews: Define measurable KPIs for team members and conduct regular performance evaluations to track progress and provide constructive feedback.
  • Lead by example: Demonstrate strong work ethic, professionalism, and a commitment to achieving results.



4. Operational Excellence and Performance Management:

  • Implement efficient systems and processes: Identify opportunities to optimize sales and marketing workflows, implement CRM systems (e.g., Salesforce, HubSpot), and leverage technology to improve efficiency and productivity.
  • Monitor key performance indicators (KPIs): Define, track, and analyze relevant sales and marketing KPIs (e.g., lead generation, conversion rates, customer acquisition cost, revenue growth, churn rate) to measure success, identify trends, and pinpoint areas for improvement.
  • Generate and present regular performance reports: Provide insightful reports on sales and marketing performance to the senior leadership team, highlighting key achievements, challenges, and strategic recommendations.
  • Drive continuous improvement: Proactively identify areas for operational improvement within the sales and marketing functions and implement solutions to enhance efficiency and effectiveness.

 

Requirements:

  • Experience: Minimum of 10 years of progressive experience in business development, sales leadership, and marketing within the SaaS, Fintech, or Banking industry is mandatory. This includes a proven track record of exceeding revenue targets and building successful teams within these sectors.
  • Sales Experience: Must possess significant Software Sales and Enterprise Sales experience, demonstrating a deep understanding of the enterprise sales cycle, complex deal structures, and value-based selling. A strong and established network of contacts within the target industries is crucial.
  • Ready To Travel: This role will require frequent travel, up to 50% of the time, both within the city and to other locations, for client meetings, industry events, and team engagements. Candidates must be comfortable with this level of travel.

 

Skills and Qualifications:

 

  • Leadership Skills: Proven and demonstrable ability to effectively lead, motivate, and develop high-performing sales and marketing teams. Strong influencing skills to build consensus and drive results across different organizational levels and with external stakeholders.
  • Business Acumen: A deep and comprehensive understanding of core business fundamentals, including financial management, strategic marketing principles, and effective sales methodologies. Ability to connect sales and marketing activities to overall business objectives.
  • Strong Communication Skills: Exceptional written and verbal communication, presentation, and interpersonal skills to effectively articulate complex ideas, build rapport with clients, and communicate effectively with internal teams and stakeholders.
  • Problem-Solving Skills: Demonstrated ability to identify, analyse, and resolve complex business challenges in a timely and efficient manner, using a strategic and analytical approach.
  • Data-Driven Approach: A strong analytical mindset with a proven ability to leverage data and metrics to inform strategic decisions, track performance, and identify opportunities for optimization.
  • Technical Proficiency: Solid understanding of SaaS products and broader technology trends relevant to the [SaaS/Fintech/Banking] industry. Familiarity with CRM and marketing automation platforms is highly desirable.
  • Relationship Building Skills: Exceptional ability to build and maintain strong, long-lasting relationships with clients, partners, and internal stakeholders based on trust, mutual respect, and a deep understanding of their needs.
  • Entrepreneurial Mindset: A proactive, results-oriented, and innovative mindset with a passion for driving growth and a willingness to take on challenges and explore new opportunities. A strong sense of ownership and accountability is essential.

 

 

Benefits:

  • Stock Options: We believe that all employees deserve to own a part of Tartan. Everyone should be rewarded for a successful company outcome. You will be granted stock options as part of your compensation package, aligning your success with the company's growth.
  • Health Insurance: We believe you and your family deserve robust health coverage because we care about them too. A comprehensive health policy of 3 lakhs is provided, along with other health and wellness benefits for you and your immediate family. We are committed to supporting your well-being.
  • MacBook: You will receive a company-provided MacBook for your work, irrespective of your specific role at Tartan. We believe in providing our team members with the best tools to succeed.


Read more
Celestial Tech
Angelina Terzo
Posted by Angelina Terzo
Remote only
0 - 50 yrs
₹9L - ₹18L / yr
DevOps

We are seeking a highly motivated and experienced DevOps Engineer to join our dynamic team. As a DevOps Engineer, you will play a crucial role in building, automating, and maintaining our infrastructure and deployment pipelines. You will collaborate closely with development and operations teams to ensure the smooth and efficient delivery of our software products. You will champion automation, scalability, and reliability, driving continuous improvement in our development and operational processes.

Responsibilities:

  • Infrastructure as Code (IaC):
  • Design, implement, and maintain infrastructure as code using tools like Terraform, CloudFormation, or similar.
  • Manage and provision cloud resources (AWS, Azure, GCP) effectively.
  • Continuous Integration/Continuous Delivery (CI/CD):
  • Design, build, and maintain CI/CD pipelines using tools like Jenkins, GitLab CI, CircleCI, or GitHub Actions.
  • Automate software builds, testing, and deployments.
  • Implement and manage containerization and orchestration technologies (Docker, Kubernetes).
  • Configuration Management:
  • Utilize configuration management tools like Ansible, Chef, or Puppet to automate system configurations.
  • Ensure consistent and reproducible environments across development, testing, and production.
  • Monitoring and Logging:
  • Implement and manage monitoring and logging solutions (Prometheus, Grafana, ELK stack, Datadog).
  • Proactively identify and resolve performance bottlenecks and system issues.
  • Establish and maintain alerting systems.


Read more
Looking for nodejs and Golang
Looking for nodejs and Golang
Agency job
via Qrata by Rayal Rajan
Remote only
5 - 12 yrs
₹30L - ₹50L / yr
skill iconGo Programming (Golang)
skill iconJava
skill iconPython
skill iconRuby
skill iconRuby on Rails (ROR)
+2 more

What you’ll do:

 

  • Work closely with the founders and the team to plan, design, and build the next iterations of Dyte’s video-audio APIs.
  • You will collaborate closely with other engineers of the team and lend your help in your areas of expertise.
  • Build micro-services to support new functionality.
  • Build best practices to improve the current API workflow.
  • Help us scale our current micro-service framework to support a multi cloud, multi region environment.
  • Work closely with the media and the infra team to optimise the performance and reduce the latency of our API framework.
  • Help design and develop the next iteration of our observability platform.
  • Mentor and hire Junior Developers.
  • Ensure that our customer’s experience is the best it can be. You might have to interact with the dev team of our clients.


Who you are:

 

  • 5+ years of experience working as a software engineer in a fast paced environment.
  •  Well versed with Golang or Javascript.
  • You are intensely curious and passionate about the prospect of diving deep into multiple technologies, platforms, and problem spaces, even if they are currently unfamiliar.
  • You embrace uncertainty. Our space is a rapidly growing one and specifications are continuously changing.
  • You care about the user experience and know-how to build user-friendly web applications.
  • You have experience with continuous delivery. Experience with AWS is a bonus.
  • You have a working understanding of object-oriented and functional programming paradigms.
  • You care about web technologies, exploring data, and software design (and video calls!).
  • You have excellent analytical and problem-solving skills, and can communicate your ideas.
  • Experience with WebRTC, iOS, Android, or C++ development is a bonus.
  • A degree in Computer Science or a similar area are bonuses.


Our Perks:

 

  1. Competitive Salary
  2. ESOPs
  3. Medical Insurances
  4. Friendly leaves policy
  5. 100% Remote Option
Read more
Wealth Management Platform
Wealth Management Platform
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
2 - 5 yrs
₹10L - ₹12L / yr
Copy Writing
Content Writing
Content Strategy
blogs
newsletter
What we are looking for:

● 3- 5 years of experience with copy. Experience working with an agency or
withan in-house team are strong bonuses.
● The ideal candidate also has some experience writing for a finance brand. It’s
NOT a must, but good to have.
● Flexibility to work independently while also being able to collaborate
effectively within a team, change course as needed, or brainstorm on the
spot.
● Ability to own and back up their work, along with a positive attitude and
openness toward input and revisions from stakeholders.

Day to day responsibilities:
● Work with our existing team to produce high-quality communications, from
concept to execution, for emails, landing pages, social media, microsite,
marketing collateral and more.
● Write clear effective copy, using the creative brief as your primary source of
guidance.
● Participate in project kickoffs, internal team meetings as needed.
● Ensure adherence to delivery timelines for all output.
● Walk through your their work internally and have a clear point of view that they
can clearly explain
● Act as an audience advocate and a steward of the brand. Ensure that all
output is on-brand, consistent and of high quality.
Read more
Eqaim
at Eqaim
1 recruiter
pawan sehrawat
Posted by pawan sehrawat
Remote only
1 - 3 yrs
₹6L - ₹14L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconAmazon Web Services (AWS)

Responsibilities

  • Produce clean, efficient code based on specifications
  • Integrate software components and third-party programs
  • Verify and deploy programs and systems
  • Troubleshoot, debug and upgrade existing software
  • Gather and evaluate user feedback
  • Recommend and execute improvements
  • Create technical documentation for reference and reporting

Requirements and skills

  • 1-3 Years of Proven experience as a Backend Developer
  • Tech Stack:
  • AWS- Lambda, ECS, RDS Arora, RDS PostgreSQL, DynamoDB, S3, SQS, APIG, Cloud Front
  • NodeJS
  • Typescript(optional)

 

  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Ability to learn new languages and technologies
  • Excellent communication skills
  • Resourcefulness and troubleshooting aptitude
  • Attention to detail
Read more
Smart Soc Solutions
at Smart Soc Solutions
6 recruiters
vennela meruga
Posted by vennela meruga
Hyderabad, Bengaluru (Bangalore)
3 - 20 yrs
₹3L - ₹50L / yr
Verilog
SystemVerilog
UVM
OVM
DDR SDRAM
+3 more

1.SV, UVM, USB, DDR, PCIE, Ethernet, Axi, MIPI.  Any one of the protocols will
be added advantage.                                                   
2.Experience in verification of complex IPs or SoCs.
3. Expertise in SoC Verification using C and SV/UVM.Expertise in AMBA
protocols  
4. AXI/AHB/APB and experience in working with ARM Processors.
5. Expertise in Test Plan creation and Verification technologies like Code
Coverage, Functional Coverage and Assertions.
Read more
CMM Level 5 Company - Permanent Opportunity
CMM Level 5 Company - Permanent Opportunity
Agency job
via Volibits by Hima Bindu
Bengaluru (Bangalore), Pune, Hyderabad, Mumbai
8 - 10 yrs
₹8L - ₹35L / yr
skill iconJava
J2EE
Spring
EJB
Agile/Scrum
+2 more

Primary duties and responsibilities include:

·         Candidate should be able to work independently with client and should possess excellent written and verbal communication skills.

·         Work closely with experienced integration, frontend, or backend development teams

·         Contribute to estimation and scoping of projects

·         Work on presales environment for checking feasibilities for customer requirement.


Required Experience

·         Bachelor’s degree in Computer Science, or equivalent work experience

·         8 to 10 years of programming experience—preferably with Java 8+, and other tool support

·         5 years of Java # 6 experience

·         Should have experience in executing project independently.

·         Demonstrated ability of Design Patterns and to write efficient, reusable rest services and libraries

·         Experience with agile software development methodologies and software development best practices, pair programming and CI/CD

·         Excellent written and verbal communication skills

·         Excellent analytical skills for solution building of customer requirements.

·         Good knowledge of datastores (RDBMS, Oracle, SQL)

·         Must have in depth understanding of the L1, L2, L3 support environment.

·         Experience in Java, JavaScript, CSS, HTML, XML and other web technologies

·         Strong understanding of network OS and system configurations.

·         Familiarization with OSLC and REST APIs

·         Ability to successfully lead offshore development teams and work in global delivery model- US, India, Germany

·         Knowledge of LDAP

·         Experience with Microsoft Office products- Word, Excel, Powerpoint

·         Experience with other Requirements Management Tools (Polarion, PTC Integrity) will be a value add

Preferred Experience

·         Understanding of high-availability, fault-tolerant, scalable, distributed systems

·         Working knowledge of iText 7, OpenFeign, RabbitMQ/JMS, Mockito and jUnit/nUnit, Spring Cloud


Salary is not constriant. Candidate should have interest to new things.

Read more
A Series-B funded, Fintech Company based out of Bangalore.
A Series-B funded, Fintech Company based out of Bangalore.
Agency job
via Nexusrize Solutions by Indira Cowkur
Remote, Bengaluru (Bangalore)
3 - 12 yrs
₹15L - ₹35L / yr
DevOps
skill iconDocker
skill iconKubernetes
Terraform
CI/CD
+4 more

Requirements and Qualifications

  • Bachelor’s degree in Computer Science Engineering or in a related field
  • 4+ years of experience
  • Excellent analytical and problem-solving skills
  • Strong knowledge of Linux systems and internals
  • Programming experience in Python/Shell scripting
  • Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
  • Experience in containerization (Docker) and container orchestration (Kubernetes)
  • Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
  • Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
  • Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
  • Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
  • Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
  • Good communication & collaboration skills and attention to details
  • Participation in rotating on-call duties
Read more
xoxoday
at xoxoday
2 recruiters
Aishwarya Anand
Posted by Aishwarya Anand
Remote only
2 - 4 yrs
₹8L - ₹10L / yr
Sales

What is the role?

The role will be focused on the front end of the sales cycle. You will be responsible for identifying opportunities and generating a sales pipeline. This will be a hands-on position in a start-up environment, so we are looking for a motivated self-starter.

This role is for the US market with shift start time at 5 PM IST.

Key Responsibilities

  • Pitch the company and its products through rigorous prospecting.
  • Strike and initiate conversations with high-profile personas in the prospective companies.
  • Generate qualified sales lead opportunities.
  • Maintain excellent data discipline.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

  • 2-4 years of SaaS sales experience required.
  • Graduate in any stream or equivalent.
  • Have a basic knowledge of technology and a detailed understanding of SaaS.
  • Excellent communication and interpersonal skills.
  • Well versed in using tools such as LinkedIn, HubSpot, etc.
  • Be self-motivated, data driven and result oriented.
  • Should have experience & comfortable working in the US timezone.

Whom will you work with?

You will work with the Sales team and report to Sales Account Executive

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Read more
ConneXTech
at ConneXTech
1 recruiter
Bimlesh Anand
Posted by Bimlesh Anand
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹2.4L - ₹4.8L / yr
Content Writing
Creative Writing
Copy Writing
Technical Writing
Report Writing
+3 more
Content writers day-to-day responsibilities include: 1. Content writing, curation, and development. 2. Content development for corporate Interactions and supplements. 3. Content management/development for Social media marketing and Brand Activation campaigns. 4. Contributing to captive blog. 5. Comprehensive research driven writing on an array of domains owing to the captive project. 6. Staying abreast of the recent technological advancement and curating fresh content
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos