Customer Service Associate-Work from home

Accounts Payable

• Excellent knowledge in Invoice Processing & T&E claims and guide the team
• Handle all payment exceptions, including positive pay items, and administers all special handling
• Performs internal duplicate payment reviews daily.
• Reviews all A/P checks subject to escheatment.
• Vendor reconciliation & follow-up with the vendor
• Compliance audits
• Month-end activities of chargeback, accrual, reporting, and analysis
• Performance Reporting, Management, and SLA Adherence
• People Management – Should be able to lead a team of 10 – 15 people

Accounts Receivable

• Monitor daily activities such as Customer Master, Cash Applications, Billing, Dunning, etc.,
• Period / quarterly accounting and analysis: Period P&L and Sales Reporting
• Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts
• KPI/SLA management
• Performance Management and Reporting

General Ledger

• Responsible for service delivery with zero surprises for a particular process e.g. Reconciliation and Journals
• Responsible for driving process standardization and delivery excellence for the process and team
• Responsible for pro-active issue resolution and troubleshooting
• Single point of contact and L1 escalation level

We are looking for you if you want to make the Digital space your own.

Your responsibilities would include-

1. Creation of Social Media - Imagery. Cover Photos, Graphics & Thumbnails needed
2. Designing, creating, and editing posters, explanatory videos and graphics for branding campaigns
3. Keeping a pulse on design/advertising/marketing trends
4. Knowledge and experience with Designing Platforms

Openings- 2

Location- Hyderabad

Skills required- Adobe Photoshop, Corel DRAW, Adobe Illustrator, Video Editing, Adobe Premiere Pro Video Making, Adobe After Effects, Adobe Photoshop, Lightroom CC

The ideal candidate would be one who:

1. Can take up the position within two weeks
2. has an experience of 2+ years in Graphic Design
3. has relevant certifications, skills and interests
4. has superior communication skills

• Need At least 2-year experience in fast paced staffing environment working on IT, Non-IT and Techno-Functional Requirement like Business Analyst, IT Project Manager, Marketing Manager, Digital Marketing, Program Manager, Software QA Engineer, Software Developer, Accountant, Accounting Manager etc.
• Good in communication and can work independently with minimal supervision.
• Should be well aware of the recruitment process and related terms like MSP/Markup/Rate Negotiation.
• Team Player.
• Ability to learn and grasp new skills.
• Positive Attitude towards Work.
• Not looking for a specialist recruiter for a particular domain, we need someone who can work on all types of requirements as per the business need.
• Qualification: Any Graduate.

• Interpreting creative briefs to develop and produce creative concepts through execution on assigned brands
• Researching and understanding the target audiences, through online searches, reviews of existing research, interviews with subject matter experts, and in-person meetings
• Writing original copy and editing content for a range of corporate marketing and communications materials
• Revising copy based on feedback/direction

Desired Candidate Profile

• Bachelor’s degree in Journalism, English, Communications or related discipline
• Minimum 2-5 years professional copywriting experience with solid portfolio of work
• Exceptional writing and research skill
• Ability to work independently and with a team to meet deadlines
• Excellent organizational skill and multitasking ability
• Social media or content marketing experience a plus
• Proofreading experience and familiarity with standard style guides a plus
• Experience working with content management systems, WordPress, etc.
• A keen eye for detail and appreciation of great design    

Total Experience: 6 – 12 Years

Required Skills and Experience 

• 3+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 3+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.

Responsibilities

• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.