Customer Service Associate-Work from home

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are Hiring ASP.NET MVC/Core Developers!

Ahmedabad, Gujarat | Hybrid/Remote Also Possible

Looking to take your .NET skills to the next level? Whether you’re based in Gujarat or working remotely from anywhere in India, we want to hear from you!

We’re on the hunt for passionate ASP.NET MVC/Core Developers with 2–3 years of experience who love building high-quality web applications and RESTful APIs.

Tech Stack You'll Work With

• ASP.NET MVC & .NET Core

• C#, MSSQL, Web API

• Bonus: Angular, TypeScript, or modern frontend frameworks

Why You'll Love Working With US

• Work on impactful, real-world projects

• Collaborate with a skilled, supportive team

• Stay updated with the latest tech

• Thrive in a culture of innovation and continuous learning

Location: Ahmedabad (On-site) | Hybrid/Remote is also an option!

Experience: 2–5 years

Apply now or refer someone awesome: https://lnkd.in/dqkv7mEH

Job Title: Lead Backend Developer

Location: Bengaluru, India 

iAI Solution Pvt Ltd (https://iaisolution.com/),operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insight across domains.

Position Summary:

• We are looking for a Lead Backend Developer with 4+ years of professional experience in Python-based development, especially using FastAPI and MongoDB. The ideal candidate is skilled in building and maintaining scalable, high-performance back-end services and APIs, has strong understanding of modern database design (SQL & NoSQL), and has experience integrating backend services with cloud platforms.
• Experience or interest in AI/ML projects is a strong plus, as our products often interface with LLMs and real-time AI pipelines.
• Key Responsibilities:
• Design, build, and maintain robust backend services using Python and FastAPI.
• Develop and maintain scalable RESTful APIs for internal tools and third-party integrations.
• Work with MongoDB, PostgreSQL, and Redis to manage structured and unstructured data efficiently.
• Collaborate with frontend, DevOps, and AI/ML teams to deliver secure and performant backend infrastructure.
• Implement best practices in code architecture, performance optimization, logging, and monitoring.
• Ensure APIs and systems are production-ready, fault-tolerant, and scalable.
• Handle API versioning, documentation (Swagger/OpenAPI), and error management.
• Optimize queries, indexes, and DB schema for high-performance data access.
• Maintain clean code with emphasis on object-oriented principles and modular design.
• Troubleshoot production issues and deliver timely fixes and improvements.

Qualifications:

• Overall Experience: 4+ years in backend software development.
• Python: Strong proficiency with object-oriented programming.
• Frameworks: Hands-on experience with FastAPI (preferred), Django.

Databases:

• MongoDB: Experience with schema design, aggregation pipelines, and indexing.
• Familiarity with SQL databases (PostgreSQL/MySQL).
• Experience with Redis and optionally Supabase.

API Development:

• Proficient in building and documenting REST APIs.
• Strong understanding of HTTP, request lifecycles, and API security.

Testing & Debugging:

• Strong debugging and troubleshooting skills using logs and tools.

Performance & Scalability:

• Experience optimizing backend systems for latency, throughput, and reliability.

Tools:

Git, Docker, Linux commands for development environments.

Must-Have Skills:

• Proficiency in Python and object-oriented programming
• Strong hands-on experience with FastAPI (or similar async frameworks)
• Knowledge of MongoDB for schema-less data storage and complex queries
• Experience building and managing REST APIs in production
• Comfortable working with Redis, PostgreSQL, or other data stores
• Experience with Dockerized environments and Git workflows
• Solid grasp of backend architecture, asynchronous programming, and performance tuning
• Ability to write clean, testable, and maintainable code

Good-to-Have Skills:

• Experience with asynchronous programming using async/await
• Integration with third-party APIs (e.g., Firebase, GCP, Azure services)
• Basic understanding of WebSocket and real-time backend patterns
• Exposure to AI/ML pipelines, model APIs, or vector DBs (e.g., FAISS)
• Basic DevOps exposure: GitHub Actions, Docker Compose, Nginx
• Familiarity with JWT, OAuth2, and backend security practices
• Familiarity with CI/CD pipelines and versioning
• Basic understanding of GraphQL or gRPC is a plus

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 
  
• Demonstrated experience delivering production-grade backend services
• 
  
• Experience working in agile teams and using tools like Jira
• 
  
• Familiarity with Agile/Scrum methodologies and sprint cycles
• 
  
• Interest or experience in AI/ML-integrated systems is a plus
• 
  

Perks & Benefits:

• Competitive salary with performance-based bonuses
• Opportunity to work on AI-integrated platforms and intelligent products
• Access to latest tools, cloud platforms, and learning resources
• Flexible working hours and hybrid work options
• Wellness initiatives and team-building activities

Job Summary

We are seeking a talented and experienced Full Stack Developer (FSD) to join our team

at Jain Software Solutions. The ideal candidate will have a strong background in both

front-end and back-end development, with a keen understanding of the latest

technologies and best practices in the industry. As a Full Stack Developer, you will be

responsible for designing, developing, testing, and deploying scalable software

solutions that meet our clients' needs.

Responsibilities

● Developing front end website architecture.

● Designing user interactions on web pages.

● Developing back-end website applications.

● Creating servers and databases for functionality.

● Ensuring cross-platform optimization for mobile phones.

● Ensuring responsiveness of applications.

● Working alongside graphic designers for web design features.

● Seeing through a project from conception to finished product.

● Designing and developing APIs.

● Meeting both technical and consumer needs.

● Staying abreast of developments in web applications and programming

languages.

Skills:

● HTML,CSS,JavaScript

● Laravel

● php

● Magento, Wordpress

● MySQL

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

React.js Developer Responsibilities:

1. Reviewing application requirements and interface designs.
   
2. Identifying web-based user interactions.
   
3. Developing and implementing highly responsive user interface components using react concepts.
   
4. Writing application interface codes using JavaScript following react.js workflows.
   
5. Troubleshooting interface software and debugging application codes.
   
6. Developing and implementing front-end architecture to support user interface concepts.
   
7. Monitoring and improving front-end performance.
   
8. Documenting application changes and developing updates.
   

React.js Developer Requirements:

1. Previous experience working as a react.js developer.
   
2. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
   
3. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
   
4. Experience with user interface design.
   
5. Experience with browser-based debugging and performance testing software.
   
6. Excellent troubleshooting skills.
   
7. Good project management skills.
   

About us :

Infosec Ventures incubates and scales cyber security innovators that solve for inefficiencies in cyber security, solve big problems and deliver exceptionally high return on investment for customers. We are on a mission to make the world cyber safe, by protecting systems and the 'human operating system'. Some notable current ventures include humanfirewall.io, emailauth.io, bugsbounty.com, securityrating.com among others. An idea is worth one dollar, it's the execution that adds the zeros at the end of it, to make it a billion dollars!

Job Description :

If you are a software developer, and have hands-on experience with

- Laravel and/or NodeJS

- Angular JS, VUE JS

- Mongo, MySQL

- You have built SaaS products

Roles :

- The person is responsible coding, designing and modifying web applications, from layout to -function and according to a product's specifications.

- Strive to create visually appealing applications that feature user-friendly design and clear navigation.

- Deep expertise and hands on experience with Web Applications and programming languages such as Laravel framework, Laravel 5 Framework, PHP 7, MySQL, HTML, CSS, JavaScript,

- JQuery, Angular JS, Node JS and REST APIs.

Design

·       Design a Service Platform that will serve a large scale of users 

·       Prepare design based on requirements and direction provided by product manager

·       Research and consult with SMEs to ensure the design is most suitable to meet the requirements

·       Present and explain design decisions and gain consensus within in the team

·       Propose UI/UX design decisions that align with requirements and expectations

·       Create any support documentation required for future design updates and validation

Develop

·       Document development plan to implement requirements (Senior)

·       Manage development project tasks and schedule (Senior)

·       Establish development lifecycle model to suit the needs of the project (Senior)

·       Build & configure the base platform based on Open Source solution

·       Manage sprint cycle releases and track development progress 

Quality

·       Perform Quality Assurance before releasing new features

·       Conduct Integration testing to ensure platform is stable

·       Track any issues and ensure that defects are resolved in the next release

·       Demonstrate new features at the end of the sprint

·       Report the development progress weekly including any issues identified

Standards

·       Use the following standards, methods and techniques

o   SDLC including Waterfall, Agile & DevOps

o   Project Management & Requirements Management

o   Coding standards, Code review process & Code management

o   Build, Test & Release Processes

o   CI/CD Frameworks

Technology

·       Use the following frameworks, technology & tools

o    Java, PYTHON, Jquery, React, , 

o   API, REST, DJango

o   Docker, 

o   Git, Jenkins

o   Linux

o   MySQL,