Customer Service Associate-Work from home

Strong Product Designer, with focus on B2C Products

Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies

Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study

Mandatory (Note 2): This will be a complete IC role

Mandatory (Note 3): CTC is inclusive of 5%variable

Preferred

Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Preferred (Skills 1): Experience in subscription-based or marketplace products, CRO, and international market localization

Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems

Preferred Companies

Glance, Ola, Nykaa, Tata Cliq, Pepperfry, Bookmyshow, Pharmeasy, Purplle.com, Ketto, Dream11, Coindcx, Upstox, Zomato, PhonePe, Swiggy, Myntra, Razorpay, Flipkart

smartShift Technologies is looking for a seasoned Database Administrator - Oracle to join our Bangalore team.

 Responsibilities

• Perform regular Database administration tasks.
• Perform HA and DR setup maintenance tasks
• Analyze the performance metrics and provide tuning recommendations
• Analyze the repetitive support requests and provide the automation feasibility
• Handle incidents and problems
• Perform trend analysis of the incidents/events and help in finding the resolution

 Skills & Experience

• Strong experience in Database Administration  in Oracle database 
• Have strong knowledge on Oracle SQL and PL/SQL 
• Expertise in writing and analysing Stored procedure , packages and triggers. 
• Exposure to AWS Cloud RDS is required
• Experience in Database Patching/Upgrade/Migrations
• Experience in managing the HA and DR setups ( Standby, DataGuard)
• Experience in performance tuning ,query optimisation
• Experience with client interaction is preferred
• Exposure to other MySQL database is preferred
• Excellent written and verbal communication skills. 
• Real time experience in DB administration (Installation/Tablespace Management/Object Management
• Expertise in RMAN and other backup(Expdp/Impdp) methodology implementations
• Experience in Database Patching/Upgrade/Migrations
• Knowledge on GoldenGate is desirable
• Knowledge on Oracle 12C/19C new features
• Experience with client interaction is preferred
• Knowledge on RAC & ASM is desirable
• Exposure to AWS Cloud is desirable
• Excellent written and verbal communication skills

JOB BRIEF:

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

Role: Business Development Executive

Education: Bachelor’s degree/Master’s degree

Experience: Min 3+ years

Employment Type: Full Time, Permanent

Role Category: Marketing

RESPONSIBILITIES:

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, Linked in, Upwork, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

REQUIREMENTS:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behaviour.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Great networking skills.
• Familiar with Upwork, Guru & other Freelancing sites
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

ABOUT GO BRILLIANT

• A diverse workplace in which employees are heard, valued, and engaged
• Opportunities to work in Global projects and to interact with clients from around the world
• Flexible work hours and work-life balance
• Competitive base pay, as well as bonuses that rewards individual performance
• Career progression and appreciation for excellent performers
• Opportunities to work on projects using the latest technologies and tools
• Employer-sponsored training and coaching within India and Abroad

What you’ll be doing

 Weare much more than our job descriptions, but here is where you will begin:

 As a Senior Software Engineer Data & ML You’ll Be:

 ● Architect, design, test, implement, deploy, monitor and maintain end-to-end backend

 services. You build it, you own it.

 ● Work with people from other teams and departments on a day to day basis to ensure

 efficient project execution with a focus on delivering value to our members.

 ● Regularly aligning your team’s vision and roadmap with the target architecture within your

 domain and to ensure the success of complex multi domain initiatives.

 ● Integrate already trained ML and GenAI models (preferably GCP in services.

ROLE:

 Whatyou’ll need,

 Like us, you’ll be deeply committed to delivering impactful outcomes for customers.

 What Makes You a Great Fit

 ● 5 years of proven work experience as a Backend Python Engineer

 ● Understanding of software engineering fundamentals OOPS, SOLID, etc.)

 ● Hands-on experience with Python libraries like Pandas, NumPy, Scikit-learn,

 Lang chain/LLamaIndex etc.

 ● Experience with machine learning frameworks such as PyTorch or TensorFlow, Keras, being

 proficient in Python

 ● Hands-on Experience with frameworks such as Django or FastAPI or Flask

 ● Hands-on experience with MySQL, MongoDB, Redis and BigQuery (or equivalents)

 ● Extensive experience integrating with or creating REST APIs

 ● Experience with creating and maintaining CI/CD pipelines- we use GitHub Actions.

 ● Experience with event-driven architectures like Kafka, RabbitMq or equivalents.

 ● Knowledge about:

 o LLMs

 o Vector stores/databases

 o PromptEngineering

 o Embeddings and their implementations

 ● Somehands-onexperience in implementations of the above ML/AI will be preferred

 ● Experience with GCP/AWS services.

 ● You are curious about and motivated by the future trends in data, AI/ML, analytics

1. 1.5+ Years of experience in .net, asp.net and C#, WCF/API and REST services.
2. Hands on experience with CSS, Javascript and JQuery.
3. Strong knowledge in OOPS concepts.
4. Knowledge of T SQL with Sql server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
5. Good to have CSS3 and HTML5 knowledge.
6. Good communication Skills are required.

Job Title: Software Engineer

Job Type: Full – Time

Location: Hyderabad (Client Base)

Reporting Manager: Service Delivery Manager

Min Salary: As per the Standard Market Rates

Job Summary

• Build interacting dynamic apps, dashboards and analytics.
• Consolidating relevant data from multiple sources.
• Visualizing data with engaging, state-of-the-art graphics.
• Exploring the associations of data. 

Roles and Responsibilities

• Identify automation opportunities in the operations workflow to minimize human effort and develop tools around it.

• Build performance metrics dashboards to view the volume, baseline and trending data.
• Build and maintain the knowledge base portal.
• Build automated tests and unit tests and follow standard development practices. Measure, diagnose and improve application performance
• Collaborate with software and network engineers in developing tools.

Skills Required

• Good communication skills.
• Must be well-versed in web development.
• Well-versed with material design, UI/UX Principles.
• Well-versed with either Angular / TypeScript, Polymer or React JS.
• Well-versed with either Go or Python.
• Collaborate with the team and clients to deliver high quality products.

Qualifications

• Bachelor's degree in Information Technology and Computer Science or any related course.
• Must have strong knowledge & experience in the following languages & system:

• OS: Basic knowledge of *nix (Linux, Unix, etc)
• Language/Script: Go and/or Python , Javascript and/or TypeScript, JS Libraries, HTML5/CSS
• Database: RDBMS (ie. MySQL, Postgresql, Oracle), NOSQL (ie. Mongodb)
• Experience in Cloud Computing (i.e. Google Cloud Platform) is a plus.
• knowledge of HTTP and (REST) API design
• Management/Leadership experience in Software Development is a plus.