Customer Service Associate-Work from home

Job Title : IBM MQ Administrator

Experience : 8+ Years

Locations : Bangalore / Pune / Hyderabad

Positions Open : 5

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST (Night Shift)

Work Mode : Hybrid (3 Days Work from Office)

Job Summary :

We are seeking experienced and skilled IBM MQ Administrators to join our team.

The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.

This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.

Key Responsibilities :

• Administer, monitor, and support IBM MQ infrastructure.
• Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
• Configure and maintain AppConnect integrations.
• Perform regular system health checks, maintenance, upgrades, and patch management.
• Monitor message queues, logs, and system performance for timely issue resolution.
• Work in a multi-shift environment and provide on-call support as needed.
• Collaborate with application and infrastructure teams to support deployments and troubleshooting.

Must-Have Skills :

• IBM MQ Administration
• IBM WebSphere
• Apache Tomcat
• AppConnect
• JBoss
• Apache HTTP Server

Good-to-Have Skills :

• IBM WebSphere Application Server (WAS)
• Microsoft IIS

Job Title: Sales operations (female)

Location: Mansarovar

Working Days: 5.5 Days a Week

Job Description:

We are looking for a motivated and detail-oriented Office Executive to join our team. Both freshers and experienced candidates are welcome to apply. This role is ideal for individuals who have strong organizational skills and are eager to grow in a professional environment.

Key Responsibilities:

Manage day-to-day office operations

Maintain records, files, and documentation

Handle emails, calls, and internal communication

Assist in preparing reports and data management

Coordinate with team members and support administrative tasks

Required Skills:

Good knowledge of Advanced Excel

Strong communication skills (verbal and written)

Basic computer knowledge

Good organizational and multitasking abilities

Eligibility:

Freshers and experienced candidates can apply

Interns who want to start their career are also welcome

Preferred Candidate:

Female candidates are preferred

Salary:

Salary will be based on knowledge, skills, and communication ability

Open Positions:

Only 3 vacancies left

How to Apply:

Hiring for AGM- Performance Marketing at EaseMyTrip.com

Location-Gurugram- Sec-32

Experience - 10-15 Years in Performance Marketing

6 Days Working

Preffered candidate from Travel Industry

About The Role

The AGM- Performance Marketing at EaseMyTrip is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages.

Preferred Candidate Profile:

• Educational Background: Holds a degree in Marketing, Business Administration, or a related field.
• Experience: Proven experience in performance marketing, with a strong background in managing multi-channel digital marketing campaigns, including PPC, SEO, and social media.
• Analytical Skills: Possesses excellent analytical capabilities with the ability to leverage data and metrics to make informed marketing decisions.
• echnical Proficiency: Skilled in using digital marketing tools and technologies such as Google Analytics, Google Tag Manager, and mobile marketing applications.
• Strategic Thinker: Ability to develop effective marketing strategies and plans with a clear focus on achieving measurable results.
• Communication Skills: Excellent communication skills, capable of articulating ideas clearly and engaging effectively with both team members and management.
• Problem Solving: Strong problem-solving skills with a creative approach to overcoming challenges and achieving business objectives.
• Adaptability: Open to new ideas, willing to experiment, and adaptable to changing digital landscapes and consumer behaviors.
• Goal-Oriented: Highly motivated and goal-oriented, with a track record of meeting or exceeding performance targets.
• Team Player: Demonstrates the ability to work collaboratively in a team environment, contributing to a cooperative work dynamic.

• Company Overview

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population’s travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.

Review Criteria

• Strong Product Designer profile.
• Minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.
• Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.
• Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.
• Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Role & Responsibilities

As we continue to scale, we are looking to hire a dynamic and results-driven Senior Product Designer to join our growing team at company. You will be playing a key role in building solutions and driving forward the product roadmap. You will be deeply engaged in understanding our customers, prioritizing pain points to solve, converting them into detailed stories, and seeing them through.

What we’re looking for:

• Minimum 4-6 years in a Product Design or similar role (UX/UI Design).
• A portfolio of work displaying high quality, user experience-focused design and problem-solving.
• Strong understanding of User-Centered Design Processes, Design Principles, and Systems.
• Proficiency in design and wireframing tools (e.g., Figma).
• Excellent communication skills to clearly convey ideas to stakeholders.
• Strong time-management skills, with a proactive approach to meeting goals efficiently.
• Product sense and craftsmanship. You will own important product interactions with every company customer and should show the attention to detail this responsibility deserves.
• You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.

Ideal Candidate

• Collaborate with product managers and analysts to gather and assess user needs.
• Conduct interviews with customers to identify pain points and map out user journeys.
• Effectively present design ideas to developers and stakeholders.
• Identify and resolve UX issues.
• Create mockups and prototypes to demonstrate feature functionality and appearance.
• Convert wireframes into detailed UI designs.
• Maintain and develop a cohesive design language system for our core product.

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and PowerPoint.

• Understanding position requirements and the hiring function’s deliverables in depth.
• Sourcing, screening, and developing a candidate pipeline.
• Ensuring a healthy pipeline till closure, report sourcing risks upfront.
• Managing candidate expectations and negotiating compensation packages for new hires.
• Developing external contacts to stay abreast of new hiring practices and trends in the industry.
• Providing recruitment reports and metrics.
• Exposure to both tech and non tech positions across levels and experience in hiring high budget resources.
• Utilize the existing recruiting database and tools to maximize the output.
• Work with agencies to explain the hiring needs and give regular update about the candidates received on ATS.
• Work on recruiting projects to improve recruiting process efficiency.
• Maintain market intelligence on the hiring landscape and utilize this information for hiring the best talent in the firm.

Talent Management

• Provide support in the following areas: performance management, data analysis, employee relations, learning and development, and strategic development.
• Utilize data strategically: Identify trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making informed decisions.
• Partner with team members to roll out programs to support employees on talent programs.

Requirements (Must Have):

• Comfortable working in fast-paced, high growth, dynamic business environment.
• Effective influencing and communication skills, with the ability to build relationships with employees, leaders, and a variety of stakeholders to drive organizational change.
• Outstanding interpersonal skills; demonstrated ability to develop relationships within the organization;
• Excellent communication skills.

Key Qualifications:

5 + years of experience in Software development in multithreaded Java/Python applications

3+ years of UI/UX stack experience (Angular JS/PHP/Javascript)

Extensive experience in coding and debugging Java applications and deployment

Should have experience/exposure to Apache Tomcat, JBOSS, SOAP, REST, Maven, Spring framework, hibernate, Kafka, Zookeeper, DHCP, DNS, SNMP

Extensive experience with MySQL and various NoSQL Databases like MongoDB, Elasticsearch

Modelling languages like Netconf, Restconf, Yang,Tosca, Yaml, XML

Skilled in data center, networking, Linux and cloud technologies especially IaaS

Understanding of the ETSI NFV architecture stack

2+ experience with SDN technologies

2+ experience with OpenStack, Kubernetes or other container orchestration platform

Agile programming methodologies

DevOps - CI/ CD experience with Git, Gerritt, Jenkins

Experience contributing to and working with open source communities like ONAP, ONF