Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process
Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.
Job involves 5 days working along with night shifts.
Qualifications and Attributes
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Excellent English Communication Skill(Verbal & Written)

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Ketto is South East Asia's most trusted and visited crowdfunding platform. Co-founded by Varun Sheth, Zaheer Adenwala, and Actor Kunal Kapoor, Ketto was launched with a fundamental principle of 'democratization of capital' by providing people with a chance to connect and support different causes from anywhere in the world. The company is constantly working toward bridging the accessibility and affordability gap. Right from Bollywood actor Amitabh Bachchan to Noble prize winner Kailash Satyarthi, many notable personalities have used Ketto to raise funds for different causes. Brands like Godrej & Boyce, RPG, Viacom18, KXIP (IPL Cricket team), Radio City 91.9, Yes Bank, etc have associated with Ketto in support of their mission. Ketto works closely with hospitals, NGOs, and individuals to bring positive change to the community. So far, Ketto campaigns have raised over Rs. 1500 crores for various causes.
The Growth & Product team of Ketto, which stands for "Key To Tomorrow", is at the heart of all business activities. With our core products being crowdfunding, subscription-based giving, White-label SaaS solutions, and e-commerce products, the scope of future products goes as deep as swimming in the AI & Metaverse. We are looking for you to join an ever-hustling Growth & product team, take challenges head-on and own them to the ground. If you believe you are the key to tomorrow, then we are excited to have a word with you.
What we're looking for:
- Experience: Well number of years is just a number. We believe if you have worked in the right environment, you will have what it takes. But yeah, we do want a strong product experience
- Leadership: You enjoy leading from the front and value the stakeholder relationship
- Strategy: You can put a product vision & multi-year strategy that everyone can rally behind
- Execution: You can break down strategy into well-prioritised quarterly roadmaps & demonstrate execution excellence
- Data-backed decisions: You can ask the right questions & use data to make decisions
- Business Acumen: You enjoy building businesses & not just product features
- Technical Proficiency: You can participate with engineering teams to influence design & architecture
- Fun personality: People love working with you
- Superstar: That's what we want you to become at Ketto :)
Roles and Responsibilities:
1.Must have good analytical and problem solving skills.
2.Works as a Project Manager and reports directly to CTO/ VP
3.Manage daily/weekly scrums.
4.Able to perform and follow coding standards.
5.Perform R&D tasks if assigned and communicate with the Designer and UI team.
6.Taking leadership responsibilities and handling the team well
Skills Required
- 5+ years of strong programming experience on the .NET platform(C#.NET)
- Proficient with Web application development – we leverage ASP.NET MVC/Asp.net core / Web API / Typescript / Angular (open to candidates experienced with Web development and zeal to learn)
- Experience building applications leveraging Azure (or AWS)
- Hands on experience on Html, CSS, JavaScript, and Bootstrap (or any other CSS framework)
- Experience with SQL Server (Stored Procedures & UDF) and NoSQL (Cosmos DB or others)
- Good grip on Fundamentals of CS, OOPS Concepts, SOLID Principles, Design Patterns and its usages
- Ability to prepare both high level and low-level design of the system
- Familiarity with TDD, CI/CD, GIT, DevOps
- Experience with microservices architecture
- Hands-on exposure to cloud technologies like( azure/ AWS)
Expectations
- Provide technical leadership and functional help working closely with team members
- Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)
- Independently carry out the activities without much of guidance
- Create, understand, and validate design and estimates and be able to justify them
- Applies knowledge of principles and techniques to solve technical problems.
- Works closely with other functions to understand customer needs and to develop product roadmaps
- Strong troubleshooting and analytical skills and detail oriented
- Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories
- Should be able to design schema for enterprise level applications
- Should be able to apply design patterns
- Should be open to face new challenges and learn new technologies.
- Should be ready to create proof of concepts and explain the value created out of it.
- Responsible for Deliverables on time
- Experience with debugging, performance profiling and optimization
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Own one or more products and feature scoping for the products.
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Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals.
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Work with engineers and designers to create brilliant UX & UI. Manage and prioritize the product backlog and effectively communicate with the engineering team.
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Understand user needs and gather product requirements using industry knowledge - Define KPIs & performance metrics for the product (i.e. conversion & retention).
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● Background in computer science or another quantitative field - MBA from tier-1 B-school preferred
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Test, discover and improve the product - Obsessively use data to drive product decisions
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Agile/lean delivery team experience as a product owner/product manager.
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Have experience from a small scale or start-up environment.
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Expertise in stakeholder management, throughout every level of the organization.
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Experience launching and developing successful web and mobile apps
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Commercial acumen and extensive user-growth experience
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Complete knowledge of the full product life cycle (SDLC).
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Expertise in MVT, A/B testing and prototyping best practice
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Excellent communication skills to a range of stakeholders
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Advantageous: Experience in software engineering.
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Experience working on search-related products.
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Experience in B2C products.
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Focused and driven
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Strong on initiative
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Positive and enthusiastic
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Resourceful – “Never say never” attitude
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Professional credibility and integrity
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Good Listener – challenge constructively and respond well to feedback
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
Job description
.
Responsibilities:
- Developing all server-side logic, definition, and maintenance of the central database(s), and ensuring high performance and responsiveness to requests from the front-end & Back-end.
- Addressing architectural problems like scalability, availability, etc., and providing solutions for them.
- Developing Database models, APIs, and processes.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Understand business requirements and translate them into technical requirements.
- Implement user interface components for JavaScript-based web and mobile applications using the React.js open-source library ecosystem.
- Code debugging and performance testing.
- Dealing with clients associated with different projects.
- Developing new user-facing features using React.js.
- Writing reusable, testable, and efficient code.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance and responsiveness across all devices and browsers.
- Dealing with clients associated with different projects.
- Developing new user-facing features using React.js & Node.js.
- Writing reusable, testable, and efficient code.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Implement user interface components for JavaScript-based web and mobile applications using the React.js & Node.js open source library ecosystem.
- Code debugging and performance testing.
Required Skills:
- Good Experience with Node.js backend development platforms & MongoDB
- Good Experience with JavaScript frameworks and tools such as React.js, Redux, Amber, Web pack, Enzyme, and Flux.
- Understanding of accessibility and security compliance.
- Handling of Asynchronous tasks in frontend and backend both.
- Good to have experience in creating and using Image APIs.
- Prior experience with deployment on AWS and Heroku servers.
- Have good knowledge of Version Control Tools.
- Experience with RESTful APIs
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Bootstrap, HTML & CSS is a must to know.
- Having an understanding of React.js and its core principles is an added advantage.
- Experience with popular React.js workflows (such as Flux or Redux) is an added advantage
- Experience with handling data structures.
- Experience with React.js frontend development platforms.
What we offer:
- A dynamic and collaborative team.
- Tech start-up environment to develop and shape an ambitious business
- Competitive success-oriented remuneration package
- 5+ years of object-oriented software development of web applications
- 5+ years of C# in a .NET environment
- Preferable Experience in Cloud Technologies (AWS, AZURE)
- Experience with MS SQL stored procedures, database design and optimization
- Experience developing and utilizing web services
- Experience with high volume consumer oriented web sites
- Experience working in an Agile Scrum environment
- Experience with formal test procedures, release management
- Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
- Ability to distill complex business needs into functional requirements
- Excellent follow-up, verbal and written communication skills
- Excellent problem solving skills and an ability to make good decisions
- Team player with a professional attitude
- Ability to manage multiple tasks and maintain tight schedules
- Ability to work effectively with a geographically dispersed team in India
Strategic and Development Responsibilities
- Ability to "think outside the box"
- Ability to provide accurate and timely project estimates.
Pluses:
- Experience with Angular JS frameworks and Mobile Development.
- Experience with developing machine learning algorithms.
- Experience on projects that required localization/globalization
- Experience with MS SQL Reporting Services
- Knowledge of web farm configuration and best practices
Software Tools/Languages
Required: MS Visual Studio, MS SQL Server Management Studio, IIS, AWS
C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.
Education
Bachelor of Science in CS, MIS, or equivalentquality products. We believe in ownership and are looking for people driven to
continuously ship new, impactful features and capabilities for our users.
Experience: 2- 4 years (min)
Functional Area: Front/Back-end web development
Apply if you have:
Cloud app development experience
Strong Python – Django / Django Rest Framework and ReactJS experience
Advanced knowledge of Python and relational databases
Experience with SQL and NoSQL databases
Experience with building, modifying and extending API endpoints (REST or GraphQL) for data retrieval and
persistence
Creating high performance UI etc.
Experience with the full software development life cycle, including requirements collection, design,
implementation, testing, and operational support
Analytical capabilities and logical approach to problem-solving
Experience with scrum or other agile software development methodology
Hands on experience in DevOps & have significant familiarity with DevOps Tools
Build and Manage continuous deployment of software (CI/CD)
Must have dedication and commitment towards work
Deliver the assigned tasks within the stipulated timeline
What you will do:
Work on existing software solutions or new systems on the specified programming language
Translating designs and wireframes into high-quality code
Ensure the best possible performance, quality of the solution you are working on
Working closely with business analysts, software engineers, product managers, designers and other stakeholders
Write well designed and efficient code by adhering to the specified coding standards
Mentor and support other team members by doing code reviews and applying your experience in process and
technical leadership.
Qualification:
Education: BE Computer Science, MCA or equivalent with 60% marks.
Must have excellent communication and written communication skills
Employment: Full time – Permanent
Salary: Hike in Current Salary (No bar for Right Candidate)
Urgently hiring -FULL TIME ROLE
Candidates with an overall work experience of 1-2 yrs can only apply!! Freshers DO NOT APPLY
Job Summary
The client organization is looking for a dynamic and self driven professional for the role of MERN Stack Developer.
Knowledge Criterias
1. Angular or React: On any one of these Frameworks at least candidate should have a solid experience of at least a year or two
2. nodeJS and relational databases (SQL): Hands-on experience and strong technical skills
Key Skills:
-- Angular, --React, HTML 5, CSS3, Javascript








