AR / Sr. AR Callers ( US Healthcare)

Who are we?

We are incubators of high-quality, dedicated software engineering teams for our clients. We work with product organizations to help them develop new products, scale existing products or modernize their legacy technology solutions. Incubyte strives to find people who are passionate about products, and want to learn and grow along with us. We work with a limited number of clients at a time on dedicated, long term commitments with an aim to bringing a product mindset into services.

What we are looking for

We’re looking to hire motivated and energetic Product Analysts. People who can communicate effectively and clearly by crafting, articulating, and executing a clear product vision that is consistent with the client’s short and long term business strategy. People who are proud of the work they do and are continuously on a lookout for improvement opportunities. High quality, motivated and passionate people who make great teams.  

What you’ll be doing

You’ll be working with product managers and clients to identify, document, evaluate product requirements and roadmaps, and define measures of success. Understand customer and business needs and develop relevant documentation. Managing business requirements through design, develop, testing, and delivery phases to ensure business needs are met.

You will be responsible for all aspects of the product – from writing requirements, maintaining prioritized backlogs, analyzing product performance for improvement opportunities and working with the design and engineering teams during execution. You will make data driven decisions and gather the data you need to prove/disprove your hypothesis. You own every aspect of the product, and obsessively track usage to drive constant evolution. And, most importantly, you’ll be making a pledge that you’ll never stop learning!

Incubyte Values:

        Relentless Pursuit of Quality with Pragmatism: We uphold the highest standards and strive for technical excellence while balancing ambition with practicality.

Extreme Ownership: We take complete responsibility for our work, decisions, and outcomes, fostering a culture of accountability.

Proactive Collaboration: We actively seek opportunities to collaborate, leveraging team strengths for collective success.

Active Pursuit of Mastery: We are committed to continuous learning and improvement, aiming for excellence in our craft.

Inviting and Giving Feedback Effectively: We provide timely, respectful feedback and create a safe space for open communication.

Ensuring Client Success: We are dedicated to building software that helps our clients succeed, treating their goals as our own.

Skills you need in order to succeed in this role

• Sense of Ownership: Do whatever it takes to meet development timelines
• Ability to understand complex business environments and interdependent relationships for business requirements
• Experience working in Agile and Extreme Programming methodologies in a continuous deployment environment
• Excellent communication skills: You will be communicating with our clients’ teams during the integration/deployment phase and business teams. Strong consultative, listening and analytical skills are a must
• Exceptional presentation skills to clearly and concisely report on product status/performance to management and client stakeholders
• Attention to detail and clarity of thought to be able to create product documentation and assist in the sales and pre-sales process
• Solid product mindset to be able to coordinate between different functional teams that build, manage and support the product 
• Solid understanding of software engineering concepts: While you won’t be leading the development team directly, you should have a solid grasp of how any technology product is built, to be able to drive strategy
• Exceptional problem solving and data analysis skills. Highly organized with the ability to meet internal and external deadlines
• Strong Excel and SQL: You must be extremely comfortable handling large chunks of disparate data sets and dive into the data yourself to derive meaningful insights out of those
• Knowledge of customer experience and user experience design principles would be a plus

Android Developer

Experience 3-8 years

Job Qualifications and Skill Sets(T3-T4)

T3

1. Full-time undergraduate degree or above in computer and related majors

2. More than 3 years of Android development experience, proficient in Java/Kotlin language.

3. Have good architecture and interface design capabilities, understand object-oriented design and design patterns, and be able to write high-quality code.

4. Understand performance optimization and be familiar with underlying principles such as Android framework, multi-threading, data storage, and network communication.

5. Have strong ability to analyze and solve problems, learn quickly, withstand pressure, and communicate and collaborate.

6. Proficient in the use of mainstream tripartite frameworks

T4

1. Full-time undergraduate degree or above in computer and related majors

2. More than 5 years of Android development experience, proficient in Java/Kotlin language.

3. Have good architecture and interface design capabilities, understand object-oriented design and design patterns, and be able to implement reusable components with high quality.

4. Familiar with performance optimization, familiar with underlying principles such as Android framework, multi-threading, data storage, network communication, etc.

5. Have strong ability to analyze and solve problems, learn quickly, withstand pressure, and communicate and collaborate.

6. Applicants with experience in large-scale IM systems, social/community APPs, and front-line Internet product development will be given priority.

7. Applicants with development experience in large-scale project performance optimization, engineering efficiency optimization, cross-platform solutions, etc. will be given priority.

8. Be familiar with one or more third-party source codes. You need to be familiar with and understand design patterns and Android source codes.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

• Experience in managing medium to large scale application project from beginning to end, with skills in requirement study and functional/detail design, QA, testing, and software change/version control management is advantageous

• Expertise in application development, and familiar with C#, Asp.net, jQuery, Webservice (REST/SOAP), Microservice, WCF
• Basic Equities Trading product knowledge is expected
• Familiarity with Equities/trade processing experience is an advantage
• Strong analytical and problem-solving skill is a must
• Ability to work under pressure, handle multiple tasks and work to tight deadlines.
• High sense of ownership of task assigned, deliver applications with high quality and efficiency.
• Good communication, inter-personnel skills is required
• Team player with strong interpersonal and communications skills
• Looking for 4 – 8 years’ experience in .NET

What you need to have:

At Pratishthan we are looking for enthusiastic software engineers with up to 5 years of work experience with great programming and problem-solving skills. You should be open to working in any of the tech stacks, as technology is just a means to deliver the solution to customer problems. Preferred technologies are Java, spring boot, Node JS or C++.  However, specific tech stack experience is not a prerequisite if the candidate has relevant experience and is open to learning. 

You will be part of an engineering team developing large cloud-based enterprise applications. Currently, the team @Pratishthan consists of passionate experienced individual contributors who want to make a difference in the software product landscape in India.

Requirements:

• Candidates should be hands-on developers with a strong command of data structures, algorithms, programming fundamentals and DBMS concepts.
• We look for people who have good conceptual clarity and can recognize patterns and come up with multiple approaches to solve problems.
• Candidates should have exposure to designing components as part of applications, independently. 
• Good scores in any of the online coding platforms like LeetCode, CodeChef, HackerRank etc. would be preferred. (Please specify the scores in the resume.)
• Experience in designing and developing microservices, event- driven systems, cloud platforms, data analytics etc would be added advantage.
• Looking for professionals who are passionate and self-driven to learn newer technologies and enjoy challenging work.

About the Role:

• Your goal is to drive revenue & profitability via organic search with defined growth targets via up-levelling the content, SEO structure & tech.
• Directly manage SEO Team & deal with tech leads to hit monthly, quarterly, and annual traffic & revenue goals.
• You must have an excellent understanding of search engines, crawler behaviour.
• You must understand the technicality of using web crawlers, log analyzers, and set tools. • Understanding of code at least read/understand HTML.
• Your analytical and statistical skills should be strong — excellent level of expertise of Google Analytics, webmaster tools, etc.
• Be competitive and engender a sense of urgency, creativity, and curiosity for how we continue to outperform the competition in SEO.
• Understand how changes in search engine impact campaign performance, and build scalable, automated solutions to stay ahead of trends.
• Respond to rapid changes in the event landscape and marketplace to capture potential performance opportunities for Organic search.
• Manage and measure performance across keyword targets, but execute ad hoc strategic initiatives
• Establish the innovation mindset and always-on experimentation, including new page development, a/b test on-page optimization, schemas, etc.
• Highlight technical pitfalls and become the driving force behind building a reliable foundation of SEO tech (e.g., structured data, schema markup) and process that will scale in India & Overseas.
• Set clear KPIs and drive a team culture of accountability and rigor towards business impact.
• Be a domain expert on the educational industry.

What we are looking for

• Proven track record of building top talent and high performance.
• A Team Player
• Experience managing large scale systems in competitive and rapid growth environments
• Leadership on multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• Bachelor's degree/MBA with equivalent experience of 4 - 5 years in Digital Marketing domain.
• Edu-tech and E-Commerce experience will be preferred.
• Extensive understanding of the digital marketing industry, best practices, user behavior, and buyer's psychology.
• A dynamic candidate who can adopt new techniques quickly.
• Strong understanding of social media marketing techniques.
• Ability to analyze metric data and convey recommendations appropriately to supervisors.
• Self-motivated, detail oriented and able to prioritize daily work efficiently.

BRIDGEi2i Analytics is looking for talented individuals who are interested to be part of "Our" journey to build a best-in-class organization, driving increased adoption of business analytics across the globe.

As Senior UI Developer at BRIDGEi2i, you will participate in design, development and implementation of architectural deliverables of custom projects and products of BRIDGEi2i in Business Intelligence Applications. The role includes working closely with lead, testers, customers, project/product managers and designers. 

Requirements

• 4+ years of experience in JavaScript, CSS and HTML and libraries like jQuery
• Expertise of 2+ year(s) in UI frameworks ( Angular (v2 and above), ReactJS) 
• Good knowledge of web services (Restful API)
• Good knowledge of relational database management systems (SQL)
• Knowledge of build tools (Babel, Webpack, NPM, Grunt, Gradle, Yarn, etc)
• Working knowledge of server-side technologies, such as Spring Boot, NodeJS (Express or GraphQL on top preferred, but not compulsory)
• Good understanding of data structures and algorithms
• Knowledge of any one unit testing framework (Mocha, Karma/Jasmine, Istanbul)
• Curiosity and attention to detail 
• Adaptable to changing technology and restrictions, design challenges, deadlines, and project requirements  

Experience

• Should have 4+ Years of experience in Software Development.