AR / Sr. AR Callers ( US Healthcare)

Role Description

This is a full-time on-site role for a Product Designer at Robylon AI in Bengaluru. The Product Designer will be responsible for visual design, design thinking, user research, product design, and UX research tasks on a day-to-day basis.

Qualifications

• 0-2 years of experience
• Visual Design and Product Design skills
• Experience in Design Thinking
• User Research and UX Research skills
• Strong portfolio demonstrating past design projects
• Proficiency in design tools like Adobe Creative Suite, Figma, or Sketch
• Knowledge of AI technology and customer support processes is advantageous
• Bachelor's degree in Engineering, Technology, Design, Human-Computer Interaction, or related field

Position: C#/.NET Developer

Location: Pune (Hybrid – only 1 day / week in office)

Remote: Can be considered (we may adjust compensation accordingly)

Shift: 2 PM – 11 PM IST

CTC: Up to ₹30 LPA

Start Date: Immediate joiners preferred (within 15 days)

Rounds of Interview: 2 Technical rounds

Client: US-based (Excellent communication is non-negotiable)

About the role

We are looking for a skilled and experienced C#/.NET Developer with a strong understanding of Object-Oriented Programming (OOP), Data Structures, and Algorithms (DSA). The ideal candidate should have hands-on experience in building scalable, high-performance applications using the Microsoft tech stack.

• Strong familiarity with Microsoft tech stack: Power BI, Power Automate, Azure, .NET, and TypeScript.

• Document-oriented — writes clear process documentation, implementation guides, and operational runbooks that support handoffs, audits, and future automation.

• Experienced in supporting Finance and Ops workflows, with an understanding of the stakes involved in reimbursement, revenue operations, or compliance-driven processes.

• Comfortable maintaining and running manual and semi-automated scripts in production environments with care and attention to detail. We use a Typescript scripting environment to run tasks in bulk using against our APIs.

• Demonstrated rigor in process validation, including pre-run checklists, double-entry checks, cross-system comparisons, and reconciliation steps.

• Proven ability to identify inefficiencies, recommend improvements, and transition manual or semi-automated scripts into fully automated backend services as part of a long-term automation strategy.

• Brings an eye for observability — proactively surfaces operational data, success/failure states, and key metrics in a way that’s accessible to both technical and non-technical stakeholders.

• Familiar with change management and understands how to safely introduce changes to operational workflows with version control, rollback strategies, and documentation.

• Able to coordinate across technical and non-technical teams (e.g., Finance, Ops, Customer Support) to ensure shared understanding of workflows and downstream impacts.

• Comfortable working in environments with high accountability, where process errors could have business or compliance consequences.

• Prior exposure to financial systems, reimbursement platforms, or insurance/benefits domains is highly desirable.

• Good Experience in Typescript and ReactJS

• Experience in Azure

Job requirements

• Bachelor’s degree in Computer Science or related field

• 5+ years of experience in software development using C#/.NET

• Solid understanding of OOP principles and software design patterns

• Strong knowledge of DSA and problem-solving techniques

• Experience with .NET Core/.NET Framework, Web APIs, and RESTful services

• Familiarity with SQL Server or other relational databases

• Experience with version control systems like Git

• Good communication and analytical skills

Project Overview

Be part of developing "Fenrir Security" - a groundbreaking autonomous security testing platform. We're creating an AI-powered security testing solution that integrates with an Electron desktop application. This contract role offers the opportunity to build cutting-edge autonomous agent technology for security testing applications.

Contract Details

• Duration: Initial 4-month contract with possibility of extension
• Work Arrangement: Remote with regular online collaboration
• Compensation: Competitive rates based on experience (₹1,00,000-₹1,80,000 monthly)
• Hours: Flexible, approximately 40 hours weekly

Role & Responsibilities

• Develop the core autonomous agent architecture for security testing
• Design and implement the agent's planning and execution capabilities
• Create natural language interfaces for security test configuration
• Build knowledge representation systems for security testing methodologies
• Implement security vulnerability detection and analysis components
• Integrate autonomous capabilities with the Electron application
• Create learning mechanisms to improve testing efficacy over time
• Collaborate with security expert to encode testing approaches
• Deliver functional autonomous testing components at regular milestones
• Participate in technical planning and architecture decisions

Skills & Experience

• 3+ years of AI/ML development experience
• Strong background in autonomous agent systems or similar AI architectures
• Experience with LLM integration and prompt engineering
• Proficiency in Python and relevant AI/ML frameworks
• Knowledge of natural language processing techniques
• Understanding of machine learning approaches for security applications (preferred)
• Ability to work independently with minimal supervision
• Strong problem-solving abilities and communication skills

Why Join Us

• Work at the cutting edge of AI and cybersecurity technology
• Flexible working arrangements and competitive compensation
• Opportunity to solve novel technical challenges
• Potential for equity or profit-sharing in future funding rounds
• Build portfolio-worthy work in an innovative field

Selection Process

1. Initial screening call
2. Technical assessment (paid task)
3. Final interview with founder
4. Contract discussion and onboarding

Job Summary:

We are seeking a passionate and detail-oriented Manual and Automation QA Tester to join our growing team. You will play a critical role in ensuring the quality and functionality of our online applications through a combination of manual and automation testing methodologies. In this role, you will be responsible for identifying and reporting bugs, ensuring a seamless user experience, and contributing to the overall success of our platform.

Designation: Sr. Quality Analyst

Roles & Responsibility:

● Develop and execute test plans and test cases to ensure software quality and functionality

● Conduct manual and automated testing, identifying and documenting defects and issues

● Collaborate with developers and other QA team members to identify, reproduce, and resolve defects

● Identify, prioritize, and report defects and issues to the development team

● Develop and maintain automated test scripts to improve testing efficiency

● Perform regression testing to ensure that new features and changes do not negatively impact existing functionality

● Continuously improve the testing process through the use of new testing tools, methodologies, and best practices

● Provide regular reports on testing progress and results to management

● Mentor and train other team members in manual and automation testing techniques

● The ideal candidate will have experience with both manual and automation testing methodologies and tools.

Required Technical skills:

● 5-8 years of experience in the software quality field

● At least 1 year of experience working in the eCommerce domain

● Understanding of existing QA best practices and methodologies to design, implement and automate processes

● Good knowledge in Scrum/Agile methodologies and QA Automation processes in SDLC

● Familiarity with defect & test management tools like ClickUp, Jira, GitLab, and Trello.

● Familiarity with version control tools such as Git, GitHub, and Bitbucket.

● Effective team and subordinate management skills.

● Excellent project time reporting and management capabilities.

● Ability to explain technical matters to non-technical people and propose solutions

● Strong analytical and problem-solving skills with great attention to detail.

● Excellent communication and collaboration skills to work effectively with cross-functional teams.

● Ability to work independently and prioritize tasks to meet project deadlines.

The Benefits

● Service recognition awards.

● Market-leading pay rates

● Regular social and team-building activities.

● Maternity & Paternity Benefits

● Medical Insurance Benefits

About Us

Hexpress Healthcare Softech is a leading IT healthcare services provider based in Vadodara. We belong to the same group as Hexpress Healthcare Limited, a leading online healthcare provider based in London. We supply patients with health solutions and medical advice across multiple countries worldwide, continuously expanding into new markets. We were the first to provide an online consultation and prescription service, allowing our customers to safely order and receive medication from their homes. The Hexpress Healthcare group incorporates trusted brands such as HealthExpress, euroClinix and 121doc.

Hexpress Healthcare has been at the forefront of innovation in the e-health sector since our launch. Patient safety has always been one of our top priorities to guarantee service excellence. We combine excellent industry expertise with technical know-how and work closely with several medical and data protection regulators.

We have always set ourselves apart through the quality of our service. All our staff are extensively trained in best practices, ensuring effectiveness, efficiency and professionalism when dealing with sensitive information. Hexpress is proud to work with a highly professional and fully trained team

Company: https://www.hexpresshealthcare.co.in/

Work Days & Time: Monday to Friday – 11 AM to 8 PM (IST)

Job Requirements-

Strong in programming fundamentals in C#, jQuery, JavaScript and Sql Server.
-Experience in Developing Web-Based App, SDLC & software engineering, Unit Testing.

You will be responsible for developing features on the application and integrations end to end. You will be working closely with the Technical Team to come up with high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• API and Integrations.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
• Work on the front end with ReactJS is a plus point.

• An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
• A subset of the below skills should be fine as long as you are good.
• OAuth, API Integrations.
• Overall 6+ yrs of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, CouchDB, DynamoDB, Clickhouse, Kafka.
• Backend exposure – good knowledge of building and integrating APIs.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Excellent knowledge and understanding skills on OAuth.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Plum.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.