Academic Counselor

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Key Responsibilities 

Product & UI/UX Design: 

• Own end-to-end design of product experiences - flows, wireframes, mockups, prototypes, and final UI, 

• Create intuitive, accessible, and visually compelling interfaces for web and mobile platforms. 

• Work cross-functionally with product managers and engineers to bring features from idea to launch. Maintain and evolve a scalable design system and component library.

Brand Identity & Visual Design: Define and refine companie’s visual identity - logos, colors, typography, and brand guidelines. Ensure consistency across all brand touchpoints, including product, web, and marketing.

Marketing Collateral: Design assets for social media, performance ads, email campaigns, blog illustrations, and investor decks.

Requirements: 

• Experience: 4+ years in UI/UX design with a strong portfolio showcasing end-to-end product design and visual storytelling. 

• Education: Degree in design, visual communication, or a related field. 

• Design Foundations: Solid grasp of design principles, layout, typography, color theory, and accessibility. 

• Tools: Proficient in Figma (mandatory), Adobe Creative Suite (Photoshop, Illustrator, After Effects etc.) and Framer (optional) 

• Prior experience in financial products or complex dashboards is a strong plus. 

• Self-starter, detail-oriented, deadline-driven, and able to work methodically in a fast-paced environment.

About the company:

Combining cutting-edge ML models with expert human expertise, our client provides personalized financial planning to help you achieve your goals. Whether you're building wealth, optimizing taxes, planning for retirement, or leaving a legacy, Alphanso empowers you to plan smarter for your future goals.

Key Responsibilities:

• Design, develop, support, and maintain automated business intelligence products using

Tableau.

• Good understanding of data warehousing and data management concepts including OLTP,

OLAP, Dimensional Modelling, star/snowflake schemas

• Rapidly design, develop, and implement reporting applications that embed KPI metrics and

actionable insights into the operational, tactical, and strategic activities of key business

functions.

• Identify business requirements, design processes leveraging/adapting the business logic, and

regularly communicate with business stakeholders to ensure delivery meets business needs.

• Design and code business intelligence projects using Tableau, ensuring best practices for data

visualization and implementation.

• Develop and maintain dashboards and data sources that meet and exceed customer

requirements.

• Utilize Python for data manipulation, automation, and integration tasks to support Tableau

development.

• Write and optimize SQL queries for data extraction, transformation, and loading processes.

• Partner with business information architects to understand the business use cases

supporting and fulfilling business and data strategy.

• Collaborate with Product Owners and cross-functional teams in an agile environment.

• Provide expertise and best practices for data visualization and Tableau implementations.

• Work alongside solution architects in RFI/RFP response solution design, customer

presentations, demonstrations, POCs, etc., for growth.

• Understanding of Project life cycle and quality processes.

Qualifications:

• 5+ years of experience in Tableau development; Tableau certification is highly preferred.

• Proficiency in Python for data manipulation, automation, and integration tasks.

• Strong understanding and experience with SQL for database management and query

optimization.

• Ability to independently learn new technologies and show initiative.

• Demonstrated ability to work independently with minimal direction.

• Desire to stay current with industry technologies and standards.

• Strong presentation skills – ability to simplify complex situations and ideas into compelling

and effective written and oral presentations.

• Quick learner – ability to understand and rapidly comprehend new areas, both functional

and technical, and apply detailed and critical thinking to customer solutions.

Description:

• Building highly scalable services end-to-end with frontend to handle terabytes of data.

• Finding innovative ideas to solve highly complex engineering problems or best UI/UX experience.

• Own, execute and deliver products/features end-to-end from planning to design to development to deployment

• Be the go-to person for the team for guidance and troubleshooting

• Proactively involved in code reviews, architecture, and design discussions

• Be the mentor to junior engineers or Interns for their deliverables to succeed

• Maintain engineering standards and best practices for coding, code reviews, releases

Required skills:

• 1 to 3 years of expertise in full stack software development with one or more of the general programming languages (e.g., Frontend- Angular, React, TypeScript, Backend- Python, java, C/C++, Go etc.). Experience in Angular with python is recommended.

• Deep understanding of how to build an application with easy integration of RESTful APIs along with good sense of UI designs.

• Knowledge of a how a frontend and backend framework like Angular or Django or similar with ORM or multi-tier, multi-DB-based data-heavy web application development will help your profile stand out.

• Proficiency in (S)CSS, HTML5, Javascript and writing cross-browser compatible code along with CSS framework like Bootstrap.

• Good understanding of RxJS observables and/or Promises, chart libraries like ChartJS or Highcharts.

• Good understanding of bundling modules (Webpack or gulp)

• knowledge of SQL queries & DB like PostgreSQL(must) or MySQL. Working knowledge of NoSQL DBs (Mongo, Redis, etc.) is a plus.

• Understands a programming language's limitation to exploit the language behavior to the fullest potential.

• Understanding of accessibility and security compliances

• Ability to communicate complex technical concepts to both technical and non- technical audiences with ease

• Diversity in skills like version control tools, CI/CD, cloud basics, good debugging skills, and test-driven development will help your profile stand out.

Job description :

iOS DEVELOPER :

What we are looking for

• BS/MS degree in Computer Science, Engineering or any relevant degree to the field
• Proven working experience in software development
• A deep familiarity with Swift and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

• Perks of working at an IT company is you get to work with the coolest products
• Our work is acknowledged internationally hence you will get good exposure to the international market too
• We love when employees have a good work-life balance so 2nd and 4th Saturdays are an off for you to stay with your family and friends
• We are a group of millennials working together so we assure you that there won't be a boring day at work

About Us:

Pixster Studio is a fast-growing tech company focused on building and marketing mobile applications. Despite being such a young company, we've already achieved notable results, with over 10M downloads of our apps, and millions of users active every month. Our goal? Becoming the #1 app developer and publisher in India. And our ambitions don't end there! We invest immensely in our team, and we couldn't be more proud of each other. We are a group of extremely young, talented, and ambitious software engineers, marketer, and graphic designers. We work from our amazing headquarters in Ahmedabad. We're always on the lookout for people that want to be part of our ber-challenging journey to build one of the greatest tech companies in the India. 

As a Software Engineer, you will build and scale Clockwork, creating an engaging experience for our users. As one of the first few engineers, you will work on 0 to 1 type projects, partnering closely with our product, design and business teams to build the future of Clockwork.

• Write, test and deploy code to enhance our product
• Design software systems for new features
• Diagnose bugs and system bottlenecks as our product scales
• Work closely with product and design to define our roadmap

• 1+ years of professional experience as a software engineer
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
• Solid engineering, coding and problem solving skills
• Strong product/business sense
• Excited about working in a fast-paced, dynamic startup environment

Clockwork encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

• Extensive experience in developing Java EE application
• Hands-on experience working with Spring, Spring Boot
• In-depth knowledge of relational and NoSQL databases.
• Experience working with Java Web Services, RESTful services 
• Experience using Redis, Memcached or any other caching system
• Experience working with message brokers– preferably RabbitMQ
• Experience with infrastructure automation technologies like Docker, Kubernetes.
• Experience with build automation technologies like Maven, Gradle.