Sales Executive

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

• Build our digital marketing roadmap
• Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency
• Measure ROI and KPIs and prepare budget
• Develop specific campaigns to create and maintain high levels of customer interaction
• Oversee our social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Forecast sales performance trends and act proactively to increase our market segment
• Liaise with Product, Design and Sales directors to increase client satisfaction through cohesive strategies
• Motivate digital marketing team to achieve goals
• Monitor competition and provide ideas to stand out
• Stay up-to-date with digital technology developments

QUALIFICATION REQUIRED: B. Tech/B.E. in CS or IT or any related degree in computer programming 

EXPERIENCE REQUIRED: 4+ years EMPLOYMENT TYPE: 

Full-Time ROLES AND RESPONSIBILITIES: 

• Implement product features that are secure, scalable, robust and easy to implement and maintain. 
• Work independently within self-organizing Agile teams 
• Development and Implementation of web applications 
• Plan and identify solutions and risks in assigned work. 
• Be responsible for implementing features, provide bug fixes, reviewing code quality to ensure they work well at cloud scale.
• Take pride of ownership in code and product features delivered. 

Skills: 

Must Have Skills 

Angular 8+ ,NoSQL, Mongodb and Javascript 

Expertise on the Microsoft technology stack .Net, C# and REST APIs (.net framework 4.5+) SQL Server & DB semantics. (Couchbase will be a plus) OAuth standard /Bitbucket and Azure Strong experience in deployment of solution on cloud 

Good to Have Skills

 Good communication skills.(life science exp is a plus) 

Good understanding of project architecture and software development Knowledge of design user friendly interface processes.

 Good knowledge of Client-side scripting – JavaScript and JQuery, AngularJS. Ability to deliver software and artifacts independently 

Exposure to Big Data and cloud environment 

COMPETENCIES: 

Communicating with Influence : Strong interpersonal skills, with an ability to do client interactions 

Analysis & Problem solving : Capitalizes on opportunities to pursue value. Brings issues out in open so that all concern can address and find solution

Working in Partnerships/ team player : Building professional relationships with members of the client team 

Professional Expertise Development :  Has an open and learning mindset. Adapts to new learning approaches and methods

 Who are we looking for? 

1. Someone who is annoyed by the build time it takes for an application to build and has actually done something to optimise it 

2. Has good experience in building Android applications 

3. Experience with the flutter ecosystem is a great plus. 

4. Who likes to think in terms of software and data architecture before opening Android studio. 

5. Comfortable with managing development and deployment of applications. 

6. Open and more importantly excited about learning the new technologies. 

Roles and responsibilities 

1. Participate and contribute in design and development of the core components of the Filo service. 

2. Ensure high quality of software development w.r.t to project architecture, code quality, testing and deployment. 

3. Implement testing frameworks and disciplines as part of every feature development. 

4. Own performance of app in production and implement/push for implementation of systems to monitor, debug and fix an issue in production in lowest TATpossible.
 Advocate good engineering has the highest priority with the only exception of value delivered to the end user.

Benefits

1. MacBook Pro goes without saying 

Join In 

We are a team of educators and engineers who believe there is a lot that can be done when it comes to how people learn things. We believe while a good book is a must, so is a good experience and a good teacher but are unfortunately not well explored. 

Join us on this exploration! 

Salary as Per Market Standards

• Reviewing, drafting and negotiating commercial agreements and legal documents ensuring the company’s interests are fully protected in all contracts entered into
• Providing timely and commercially sound guidance and advice to management on all regulatory matters
• Executing of Legal Contracts & Agreements of all types and nature viz. vendor, purchase contracts, rental, sale deeds, NDAs, consultancy contracts, technology licensing, manpower related, etc.
• Implementing corporate actions like buyback, incorporation, restructuring, mergers or other similar activities
• Preparing for and conducting Board and general meetings, minutes & proceedings of Board & general meetings; maintaining other statutory registers
• Filing of various forms, resolutions, and returns under the Companies Act, correspondence, and filing returns with various statutory authorities
• Preparing and circulating circular resolutions for board and committee approval from time to time
• Recommending changes to processes and procedures to reduce compliance risk and raising operational standards
• Assisting auditors by providing required clarifications and compliance of audit requirements as well as implementation of audit observations
• Assisting management with legal aspects of Fraud management
• Assisting with communication with government agencies seeking information regarding possible fraud cases
• Handling customer complaints and consumer legal notices and taking initiative for amicable settlement of the same

What you need to have:

• Bachelor's Degree in Law (LLB) from a reputed college
• Membership of the Institute of Companies Secretaries of India
• 3 to 5 years experience in a regulated financial firm
• Experience in B2B and B2C financial institutions, fintech companies, and credit institutions
• Expertise in Indian laws and regulations concerning payments products such as credit cards, debit cards, direct debit, eMoney, consumer credit, and alternative payment methods
• Excellent oral, written and business communication skills in English
• Ability to provide independent advice to senior level management on highly technical matters with proper analysis
• Knowledge of and experience with laws dealing with government and/or commercial contract administration, particularly contract negotiation, preparation, and administration
• Good planning and organizational skills
• Proven ability to delicately solve sensitive matters
• Ability to establish effective working relationships throughout the Company
• Ability to accurately proofread and correct documents
• Ability to set priorities and work under pressure
• Ability to prepare reports, research and explore assigned tasks