Sales Executive

Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

1+ years of experience in a customer-facing technical support role.

Hands-on experience with *Zendesk* and *Jira* for managing and tracking issues.

Proficiency with *API testing tools like Postman*.

Experience writing clear and actionable *Root Cause Analysis (RCA)* documents.

Strong understanding of *SLA management* and escalation workflows.

Excellent communication skills with the ability to translate technical jargon into simple language.

Familiarity with cloud platforms or server-side troubleshooting is a plus, creating troubleshooting guide etc

Willingness to work in a *24/7 on-call rotation* as needed.

About You: ● Education ranging from a Bachelor’s of Science degree in computer science or related engineering degree. ● 12+ years of high level API, abstraction layers, and application software development experience. ● 5+ years experience building scalable, serverless solutions in GCP or AWS ● 4+ years of experience in Python, MongoDB ● Experience with large-scale distributed systems and streaming data services. ● Experience building, developing, and maintaining cloud native infrastructure, serverless architecture, micro-operations, and workflow automation. ● You are a hardworking problem-solver who thrives in finding solutions to difficult technical challenges. ● Experience with modern high-level languages and databases including Javascript, MongoDB, and Python. ● Experience in Github, Gitlab, CI/CD, Jira, unit testing, integration testing, regression testing, and collaborative documentation. ● Expertise with GCP, Kubernetes, Docker, or containerization, is a great plus. ● Ability to write and assess clean, functional, high quality and testable code for each of our projects. ● Positive and proactive, solution-focused contributor and team motivation.

Position: Executive Assistant

Job Summary: The Executive Assistant provides high-level administrative support to the executive team by managing daily schedules, communications, and organizational tasks to ensure the smooth operation of the executive office.

Key Responsibilities:

• Calendar Management: Manage and prioritize the executive’s schedule, including appointments, meetings, travel, and events.
• Communication: Act as the first point of contact for all communications directed to the executive, including handling phone calls, emails, and correspondence.
• Travel Coordination: Arrange travel, accommodations, and itineraries for business trips, including preparing detailed travel schedules.
• Meeting Coordination: Organize and schedule meetings, conferences, and calls; prepare agendas, materials, and reports for meetings.
• Document Preparation: Draft, proofread, and edit correspondence, reports, presentations, and other documents.
• Project Management: Assist with the coordination and tracking of projects, deadlines, and deliverables.
• Expense Management: Manage and process expenses and invoices, ensuring that receipts and reimbursements are properly handled.
• Research & Reporting: Conduct research and compile reports or presentations as required by the executive.
• Confidentiality: Handle sensitive and confidential information with integrity and discretion.
• Office Management: Maintain office supplies, organize files, and perform other administrative tasks to ensure a well-organized and efficient workspace.

Requirements:

• Education: Bachelor’s degree in business administration or related field preferred.
• Experience: Proven experience as an Executive Assistant or in other administrative roles.
• Skills:
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• High attention to detail and problem-solving skills.
• Ability to multitask and prioritize effectively.
• Professional demeanor and ability to work under pressure.

ORACLE DATABASE ADMINISTRATION

Automation Testing

• Lead end to end Testing Automation Process
• Design and implement efficient Testing practices
• Conduct Test case and Code reviews to ensure the quality of Test Cases, Test coverage and Automation Code
• Participate in Planning meetings and ensure quality at all levels of SDLC
• Provide estimations for Manual and Automation
• Provide Testing and Automation Strategy for newly developed Features
• Identify the right tool and set up the automation framework for UI, API, and unit level
• Increase Automation confidence by reducing random test failures
• Work closely with the Development team and ensures code is delivered with high code coverage
• Responsible for QA metrics and Automation ROI and report them to management
• Identify Performance Application Performance bottlenecks and suggest the right tool and test strategy for Non-Functional Testing
• Guide and Mentor QA Team on the Testing and Automation Tools, Frameworks and Process
• Measure and Investigate Defect Leakage and provide preventive measures
• Identify CI / CD tools, define branching strategies, setup CI / CD pipeline

-          Strong programming skills in JavaScript

-          Experience with ReactJS

-          Experience with frontend frameworks like bootstrap, Jquery

-          Object Oriented concepts

-          Good knowledge in HTML5, CSS, CSS3

-          Experience in working with RESTful APIS

-          Experience with HTTP, HTTPS and WebSockets

-          Building responsive design

-          Knowledge in version control- Git, Subversion

-          Good problem-solving skills