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Customer Support
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Customer Support

Vipul Kalia's profile picture
Posted by Vipul Kalia
1 - 4 yrs
₹4L - ₹6L / yr
Pune
Skills
skill iconHTML/CSS
Business Writing
Communication Skills
Linux/Unix
To help MindTickle’s global customers use our products with ease by resolving queries and support requests. • Implement Product Integrations. • Managing Customer Relationships and Expectations. • Undertake small enhancements to the product (development). • Strong understanding of HTML • Comfortable with Linux environment • Strong Written & Communication skills • Ability to empathize with customers • Ability to work independently and plan tasks • Experience of interacting with US clients will be a plus. Package:
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About MindTickle

Founded :
2011
Type :
Product
Size :
100-500
Stage :
Raised funding

About

MindTickle is a sales readiness platform for onboarding, product training, coaching and ongoing readiness, that helps fast growing companies to prepare their sales teams and partners in a scalable and effective way. MindTickle has proven success in reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.


The vision at Mindtickle is to build a platform to simplify the work of customer-facing employees. A testament to this vision of #SalesReadiness is our recent funding from Softbank Group Corp valuing us $1.2B. With 200+ enterprise customers ranging from pre-IPO companies to fortune 2000s, we could not have asked for more. 


Now as this rocketship shifts gears to scale, we are looking for talented & sincere product folks to join our team. Oh! you might have questions on our work culture, do visit our Glassdoor page and read why we have a 4.8 rating. 

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 Competitive salary and stock options -

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Degree in computer science, software engineering, or a related field - 

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JOB RESPONSIBILITIES: -

 

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Generate release notes, user guides, technical documentation -

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REQUIREMENTS:

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Automation frameworks like Selenium etc. - 

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Linux systems - 

Version control system like git -

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Ability to work individually and as part of a team with a sense of urgency -

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PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

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Regards
sunitha
HR Executive
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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