Customer Support

at Mindtickle

Posted by Vipul Kalia

About us Happay is a fast growing Indian FinTech company based out of Bangalore. Happay redefines the way SMEs and Enterprises manage their business spends. With the help of technology, Happay helps organizations break loose from the shackles of manual and paper-based processes and empowers them with mobility and automation. Our product is loved by 4500+ businesses across 40+ industry verticals. ROLE : Service Delivery Manager LOCATION : Bangalore YEARS OF EXPERIENCE: 3+ years Job Overview: To oversee the delivery of services and service technology to our company's clients or customers. To evaluate customer feedback to develop quality improvement processes. Roles and Responsibility: Need to establish Delivery Processes efficiently. Responsible for building partnerships and liaising with team leaders to determine services. Should be able to help in acquiring new clients and partners. He/She should constantly be able to assess customer feedback and make necessary improvements. Validating the leads received and exploring how Happay can add value in companies. Identify new business and aid in organization growth strategies Analysing data and making deductions out of it. Required to tracking customer sales and conduct touch base activities regularly to ensure repeat business. Enablement of New Accounts & relationship building with accounts. Eligibility: Excellent conversing skills in both English and Hindi (knowing any one of the languages of regional languages is an added advantage). Bachelor's/Master’s degree Should be good at maintaining internal and external team relations. Detail oriented and diligent Good Leadership Skills Entrepreneurial by nature with a strong sense of ownership

• Solicitation of business from potential customers. • Make enquiring calls to understand the prospects requirements. • Attend calls from prospective customers • Connect to the prospects by explaining how our services meet their needs, and direct them towards meetings. • Deal with complaints or doubts from the prospects • Commitment towards the company’s daily requirements. • Record and maintain prospect database.

About Company:GST Edge is one of the pioneers of tax technology in India. With the advent of GST and e-way bill, we help our clients get their business & tax affairs in order through technology and consultancy.About the Internship: Selected intern's day-to-day responsibilities include:1. On-boarding users/partners by identifying their requirements and helping them understand their roles and benefits2. Creating and editing presentations for the value proposition in order to explain the utility3. Reporting to management by submitting KPIs4. Servicing previous clients/vendors and offering key insights and valuable information to them5. Up-selling solutions to users when a problem is observed6. Understanding end to end market conditions to build a holistic view of this new and exciting market7. Onboarding qualified partners who will form our network of distributors Only those candidates can apply who: are available for full time (in-office) internshipcan start the internship between 7th Jun'18 and 7th Jul'18are available for duration of 3 monthshave relevant skills and interests* Freshers looking for jobs may also applyStipend:INR ₹15000-20000 /MonthDeadline:2018-06-21 23:59:59Other perks:Certificate, Letter of recommendation, Pre placement offer (PPO), Free snacks & beverages.

1) Speaking to Professionals to generate leads for our Fortune 500 Clients. 2) Contact Discovery through variety of search engines. (Like Hoovers, LinkedIn, Zoominfo etc.) 3) Carry out company profiling projects. 4) Converting right prospect into business opportunity for our clients globally. 5) Excellent oral, written and interpersonal communication skills. 6) Good listening and analytical skills.

Summary of the Role: The candidate will be responsible for forming and maintaining partnerships with new clients as well as collaborators, which include freelancers, agencies and industry professionals. S/he plays a key role in our company’s growth strategy and outreach. If you have strong communication and multitasking skills, apply now! Qualifications Required: ● Strong command over English ● Good communication and negotiation skills ● An outgoing attitude along with well-honed pitching skills ● Ability to work with deadlines and manage time effectively ● Well-developed collaboration skills to work with cross-functional teams ● Strong attention to detail ● Proficiency in Microsoft Word, Excel and PowerPoint Education and Expertise Required: ● Graduate/Post-graduate in relevant fields (marketing, business, advertising, communications) ● 0 – 1.5 years of work experience (preferred) Salary range: As per industry standard, based on qualification and experience. Incentives can be provided to candidates with past experience.

WE ARE HIRING! Looking forward to a Full-Time job in 2018? Share your Resume at info@virtualmindinfotech.com Designation: Business development executive Salary: Best in the industry+Incentive Functional Area: Business Development Employment Type: Permanent Job, Full-Time Location: Connaught Place (Outer Circle), New Delhi-1 Experience: 0-2 years Qualification And Experience Good communication skills Any Graduate preference for the candidate with IT knowledge Freshers eager to perform in telemarketing/ Pre-sales may apply Job Description Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers

Looking for a stellar sales and business development person with sharp negotiation skills and articulate speech . The role would involve making strategic B2B alliances with CSR companies and channelising funds towards education initiatives through scholarships

Business Development Executive Designation: Business Development Executive Functional Area: BPO Voice (Domestic) Industry: Financial Services Experience: 0-2 years Salary: 1.5 – 2.00 Lpa Other Perks : Attractive Incentives, On the spot gifts Shift: General (9am-6pm) Location: HSR Layout Job Roles: Generating The Revenue Through Sales The Profile Is a combination Sales generation as well as Customer Relationship Management Identify and make contact with potential clients, recognize and identify their requirements and accordingly pitch products to them Maintain all customer interactions through the CRM System Respond to queries from existing and prospective customer Taking significant sales initiatives and providing basic services and re-subscription to customers Required Skills: The Candidate should be very Aggressive towards sales Should be ready to work with targets on Monthly Basis Very good communication skills, Listening skills and Convincing skills Should know English, Hindi and other Regional Languages Having Experience in Sales Domain will Have an Added Advantage Company Profile: Signal2Noise Capital Partners (Regd.) is a leading firm in the Investment Advisory market. We specialize in short term trading opportunities (intraday and sub 1 month) with instruments that have considerable leverage (futures, options) across equity (index and stock), commodities (agri, energy and metals) markets. Website: www.s2n.co.in

Mentoria is India's first holistic career discovery ecosystem that enables students to discover themselves and their ideal career path, thereby ensuring that they live happier, more productive and successful life. Through our knowledge gateway, students will gain access to curated content on their identified career paths, engage with industry experts to gain better and deeper understanding of "reality" in these careers and build communities with their peers to interact on a daily basis with the like-minded individuals. While we have an entire ecosystem that students can discover their careers in, the basis of their discovery will be determined by the psychometric test they give, and the career counsellor they interact with. Career counsellors are the most important part of the ecosystem, as they are the only human face to it. They are also the bridge between what the real-life conditions and aspirations of the student/parent are - and what the career report is saying. Your responsibilities will be divided into 3 parts: - Counsellor Acquisition - Workshop Management - Counsellor Retention and Growth - Counsellor Acquisition 1. Understanding what our ideal counsellor profile looks like and assisting in enhancing the ideal profile. 2. Researching the market/city we are launching in and the target audience. Identifying the mediums through which you can connect with the target audience, or where they are most active. 3. Skim, Scan and Select - Identifying potential counsellors in each of the launch cities through the mediums that you think are appropriate. Using recruitment platforms like Naukri, LinkedIn, Monster, Social Media, Target groups etc. 4. Creating counsellor networks around cities. 5. Taking them ahead in the acquisition process - where they would go through the training programs, do the pre and post work assigned to them, and be assessed by Mentoria's psychometric team. 6. Onboarding the counsellors who are selected post training process. 7. Managing complete counsellor documentation, communication and operations. - Workshop Management 1. Identifying venues where counsellor workshops can take place, organizing event pre-work, planning of the workshops and the coordination of resources that are required. 2. Coordinating and following up with counsellors to ensure their presence in the workshops. 3. Facilitation of the event - venue setup, resource arrangement, training kits etc - Counsellor Retention and Growth 1. Understanding the counsellor community and facilitating their learning or monetary needs. 2. Answering any and every query that counsellors have about the counselling process of Mentoria. 3. Growing this counsellor community through referrals and other means in the cities that Mentoria has launched in. 4. Ensuring that Mentoria is in touch with each one of our counsellors, consistently asking for and giving feedback. What do you need to apply for this role? 1. 3-5 years of talent acquisition experience. 2. Fluent communication Skills 3. Process Driven attitude 4. Comfortable with travelling to different cities in India for counsellor training workshops and relationship management. 5. A driving passion that will help you collaborate with us to achieve our nation transforming ambition. What is in it for you? - Flexible work hours - 2 weeks paid time off - Health Benefits - Performance Bonus - Free entry onto the Mentoria ecosystem for any students in your immediate family that are looking for career guidance. - A super creative and motivational work environment. - Monthly budgets to buy books of your choice.

We are looking for go getter who can handle our B2B sales. Its a field job based in Pune. Take complete responsibility of business development for one of our product. its an exciting opportunity for passionate youths to work with like minded people. Need excellent communication skills, Email skills, presentation skills. Salary + Incentives.