Customer Support

Job Description: Sr. Python Developer

Experience: 4+ Years

Job Location: Nr. Iskcon Mega Mall, SG Highway, Ahmedabad

Timings: 10 AM to 7 PM

Job Description:

Technical Skills :

• Good knowledge of Python with 4+ years of minimum experience 
• Strong understanding of various Python Libraries, APIs, and toolkits. 
• Good experience in Django, Django REST Framework, and Flask framework.
• Understanding of AWS Serverless implementation using Lambda and API Gateway
• Hands-on Experience in Databases like Mysql, PostgreSQL.
• Good experience/understanding in Agentic AI / RAG.
• Proficient in NoSQL document databases especially MongoDB, Redis.
• Stronghold in Data Structures and Algorithm
• Thorough understanding of version control system concepts especially GIT.
• Understanding of the whole web stack and how all the pieces fit together (front-end, database, network layer, etc.) and how they impact the performance of your application.
• Excellent understanding of MVC and OOP. Bonus for the understanding of prevalent design patterns.
• Excellent debugging and optimization skills

Job Responsibilities :

• Building big, robust, scalable, and maintainable applications.
• Debugging, Fixing bugs, Identifying Performance Issues, and Improving App Performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Handling complex technical issues related to web app development & discussing solutions with the team.
• Developing, Deploying, and maintaining Multistage, Multi-tier applications.
• To write high-performing code and will be participating in key architectural decisions.
• Project Execution & Client Interaction
• Scrum Implementation

Job Title: ,

Location - Pune (1 Position)

Job Overview:

We are looking for a proactive, creative, and detail-oriented Social Media Executive to manage and execute digital and social media strategies for multiple brands. This role involves content planning, social media management, performance tracking, and campaign observation to build brand presence and drive online engagement across various digital channels.

Key Responsibilities:

Social Media Planning & Strategy

Develop and execute tailored social media strategies aligned with client goals.

Plan monthly content calendars and campaign timelines.

Content Curation & Platform Management

Ideate and curate engaging and brand-relevant content (posts, stories, videos, etc.).

Collaborate with design and content teams to ensure visually appealing creatives.

Manage and oversee social media accounts across platforms like Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Monitor comments, messages, tags, and DMs. Engage meaningfully to foster a positive brand image.

Write caption for social media posts

Analytics & Reporting

Track, measure, and report the performance of content & campaigns using analytics tools.

Generate insights and recommendations for continual improvement.

Provide regular performance reports and insights to clients

Creative Collaboration

Collaborate with other teams to create visually appealing and shareable content & support the execution of social media campaigns and promotions.

Stay up-to-date with the latest social media trends, Competitors’ strategies, best practices and contribute innovative ideas

Ensure creatives adhere to platform guidelines and brand tone.

Provide briefs and client feedback to creative teams.

Client Coordination

Understand client objectives and expectations, ensure timely execution of deliverables, and provide regular updates.

Campaign Support

Support execution of campaigns, seasonal promotions, product launches, and collaborations.

Collaborate with other team members ensuring successful campaign execution & delivering results.

Reporting & Insights

Generate weekly/monthly performance reports.

Analyze data to identify trends and performance gaps.

Provide recommendations for future improvements.

Present insights to internal teams or clients in a structured manner.

Platform Knowledge & Trend Awareness

Stay updated on ad platform changes, policy updates, and new features.

Explore beta features for more engagement

Experiment with new content formats and platform features to boost reach and engagement.

Apply learnings to improve ideation and performance.

Required Skills -

1-1.5yrs experience in Social Media Management

Knowledge of social media platforms and their respective algorithms

Proficiency in social media management tools

Strong copywriting and content creation skills

Experience of digital advertising and campaign management

Excellent verbal and written communication skills

Ability to work in a fast-paced environment and manage multiple client projects simultaneously

Experience in canva for Graphic & Reel creation is a plus

Immediate Opening No. of Position - 1

Salary - 20K + (Based on experience) In Office position

At HM Ad-World Pvt. Ltd., we pride ourselves on delivering exceptional results for our clients. If you're passionate about social media, have a flair for creativity, and thrive in a collaborative environment, we encourage you to apply for this exciting position. Join our team and help shape the digital presence of diverse brands across multiple industries.

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹30,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

JD for APPS DBA. – Years of Exp 6-8 

Job Description:

• Should support R12.2, Cloning, Patching, ADOP, Shared appl top, SSL/TLS.
• WebLogic, OAM, OIM, registration
• Experienced with Oracle RAC, supporting multi tenant architecture, CDB, PDB
• Installation and Upgrade of Application and Database
• Performance tuning at Apps, DB level,
• Troubleshooting skills, identifying root cause analysis
• Supporting other oracle and 3rd party technologies, from start, stop and basic maintenance, OBIEE, OBI, SOA services
• Oracle Certification
• Database RMAN backups, restores and recoveries
• OEM monitoring, identifying performance issues.
• Unix, Linux basic support, shell scripting.
• Preferable to have knowledge in OCI.

Key Objectives/Responsibilities of this Role:

• Understand the UI needs, backend design and data design and create the backend code for the same
• Backend development in NodeJs 12 & above, ExpressJs, NestJs, RESTful web services, Docker, MongoDB, Azure AKS or Kubernetes
• Collaboration with other team members (Architect, UI, backend developers, DBA, Data analytics team) to work in coherence
• Working experience into Agile and scrum methodologies
• Manage SDEs and Interns to drive the deliverables

Mandatory Skillset & Tools: NodeJs 12 and above, ExpressJs, NestJs, Writing Unit Tests , Scheduler, Mongo DB, working knowledge in Kubernetes (AKS), GIT version control, Event driven design, Microservices, con-currency, RESTful web-services, Docker

Primary Skill: NodeJs 12 & above ExpressJs, NestJs, Microsoft development platform, Testing & Debugging skills, Postman, CI/CD pipeline, Docker, Docker hub, Writing UNIT tests

Secondary Skill: Load & performance testing, testing REST Web services, Basic shell commands, Linux, Good written, verbal and presentation skills, Soft spoken, Pro-active

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

Our startup is building an AI based decentralized marketplace for the travel industry. Its founded by technologists, marketeers, and PhD/IITians from Google, Airbnb, Agoda etc.

We're looking to bring a Scala backend engineer with experience on reactive actor system using Akka/Akka-streams. The individual will be part of  our Europe based core team where individual team members have 20+ years experience each. Individual must've been hands on with scalable platform development and capable of individual contribution as well.

• Understands detailed requirements and demonstrates excellent problem solving skills
• Deep understanding of software engineering practices, Design Patterns, Data Structures, Algorithms
• Excellent programming skills in ROR, Golang, NodeJS, Python or Java
• Strong communication skills
• Strong sense of ownership, drive and ability to deliver results
• 2+ years of experience in product driven organization