Customer Support

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment. 3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

About the Role As a Quality Analyst / Quality Controller - Call Audit, you will be responsible for monitoring and evaluating the quality of customer interactions to ensure adherence to set standards, improve service delivery, and support overall customer satisfaction goals.

Key Responsibilities

• Call Auditing: Listen to live and recorded calls to assess the quality of customer service and ensure compliance with internal standards.

• Quality Evaluation: Analyze calls using defined parameters such as communication skills, product knowledge, script adherence, issue resolution, and policy compliance.

• Feedback & Coaching: Share constructive feedback with customer service agents to improve individual and team performance.

• Reporting: Maintain detailed records of audit findings, trends, and improvement areas. Generate timely reports for leadership review.

• Process Improvements: Collaborate with internal teams to propose and implement process enhancements for better customer interactions.

About SuperHuman Race

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty mission of making the world a better place, powered by human kindness, we started looking for our answers in data and technology. At the SuperHuman Race, we take pride in using creativity and data to solve intersections. In working out these solutions, we discover the engineers, the architects, and the authors that live and breathe deep inside the colorful fabric of society. We automate social purposes for organizations and deliver impact-related insights to all of our users. At the core of the SuperHuman Race is the belief that while good work is important and aspiring to make an impact is necessary, it cannot be sustainable unless it is also fun!

Job Summary

We are looking for a Front-End Developer who is passionate about pushing mobile technologies to their limits. You will work with our team of talented engineers to design, build, and enhance the next generation of our mobile applications. This role will give you the opportunity to work on impactful projects while collaborating with cross-functional teams to create secure, scalable, and user-friendly Android solutions.

Key Responsibilities:

1. Translate UI/UX design wireframes into high-quality, responsive code.
2. Develop new user-facing features to enhance the user experience.
3. Ensure cross-browser compatibility and optimize applications for maximum speed and scalability.
4. Integrate front-end components with back-end services and APIs.
5. 
   
6. Maintain and improve existing user interface components.
7. Write well-documented, reusable, and efficient code.
8. Balance functional and aesthetic design for a seamless user journey.
9. Identify and troubleshoot performance bottlenecks and bugs.
10. Ensure design and implementation are aligned with the overall architecture and technical standards.
11. Collaborate closely with designers and developers to ensure smooth integration and delivery.

Qualifications:

1. Bachelor’s degree in Computer Science, Engineering, or a related field.
2. 2+ years of professional experience in front-end development.
3. Strong proficiency in HTML5, CSS3, JavaScript, and jQuery.
4. Experience with Bootstrap and responsive web design principles.
5. Proficiency in Git or other version control systems.
6. Understanding of cross-platform optimization and mobile responsiveness.
7. Familiarity with front-end build tools (Webpack, Gulp, or similar).
8. Experience with front-end frameworks (React, Vue.js, or Angular) is a plus.
9. Basic understanding of PHP and RESTful API integration
10. Familiarity with image editing tools such as Figma, Adobe XD, Photoshop, or Gimp.
11. Strong problem-solving, analytical, and debugging skills.

Preferred Skills:

1. Strong understanding of scalable front-end architecture and reusable components.
2. Experience in performance optimization and accessibility standards.
3. Knowledge of SEO principles and best practices.
4. Familiarity with testing frameworks (Jest, Mocha, Cypress).
5. Attention to detail and an eye for clean, intuitive UI/UX design.
6. Ability to collaborate in a team-oriented, agile environment.
7. 
   

Why Join Us?

• Build purpose-driven digital experiences that create measurable social and environmental impact.
• Work with a talented, mission-driven team across sustainability, tech, and design.
• Exposure to cutting-edge technologies and international projects.
• 5 Days Working.
• Informal Dress Code.
• Paid Time Off and Work-from-Home Flexibility (as required).

How to apply?

Send your resume and portfolio (if available) with a brief overview of your work, current CTC & Notice Period details to arman at mysuperhumanrace . com

Subject: Application for Full Stack Developer

At SHR, we believe in meritocracy and are proud of the diverse team we have built. We welcome talent from all regions, geographies, languages, backgrounds, cultures, genders, and age groups in our attempt to accelerate progress and deliver on our shared goals of sustainability & equity.

BSE Debt Listed Company.

It aims to be a one-stop investment solution for all types of investors, providing a comprehensive range of products including Fixed-Income Securities, Listed Equity, Real Estate, Unlisted Equity, Mutual Funds, and more.

• Generating consistent returns for over 8 plus years in the industry.

• Our pool of Investors includes Listed Company, Senior Official of Big 4 consulting firms, Ex- Bankers & CXO Level Executive, Government Officials, Merchant Bankers, CA’s, & Company Professionals, Fin-Tech & MSME, Non-Resident Indians (NRIs)/ High Net Worth Individuals (HNIs).

We are currently expanding our sales team and are seeking your support in helping us find qualified candidates for the following open positions.

1. Channel Sales Manager (BFSI Domain)

Total Experience: 2+ years Upto 7 years

CTC: 8-10 Lakhs + incentives

Location: Sector 49, Gurgaon

Qualification: Graduate/Post Graduate

Working Days: 5 Days a week

Industry : BFSI ( do not include CV from loan, insurance and credit department)

Candidate Requirements:

Strong knowledge of financial and investment products, preferably mutual funds, insurance, fixed deposits, SIP, fixed income, life insurance, general insurance, and PMS.

Experience as a Direct Selling Agent (DSA).

Candidates from the Banca and insurance channel must be avoided.

INSURANCE RENEWAL

DATA ENTRY

TELE CALLING

INSURANCE RENEWAL

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INSURANCE RENEWAL

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TELE CALLING

Key skills:-

Photoshop

Illustrator

Premiere pro

After effects

Knowledge of layouts, graphic fundamentals

A strong portfolio of illustrations or other graphics

Job description

Conceptualizing visuals based on requirements

Creating images and layouts by hand or using design software

Testing graphics across various media

Prepare rough drafts and present ideas

Develop illustrations, logos and other designs using software

Use the appropriate colors and layouts for each graphic

Work with copywriters and creative director to produce final design

Amend designs after feedback

Ensure final graphics and layouts are visually appealing and on-brand.

Provide feedback on social posts and use your design experience to help create amazing social media posts/graphicsDesired Candidate Profile

Graphic design experience with Adobe Photoshop, Illustrator.

Experience creating artworks for various different social channels (YouTube, Instagram, LinkedIn, Facebook, Google or YouTube ads, etc

We are accepting Visual Designer, Graphic Artist, Design Specialist etc.

Job Type: Full-time

• Willing to contribute to Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req.
• Must have Good Internet & Good Laptop/System

Are you good at visualizing things? Do you like telling stories via visuals? We are building out our product marketing team, and you are the kind of help we need. No matter how engaging and strong our content is, it won’t work with just a giant block of text. We need help to tell these stories in a visually engaging way with a relevant tone. We are looking for a strong individual contributor who is excited about making sense of complex concepts, thrives on ambiguity, and loves coming up with ideas and bringing them alive through design.

• You’ll be expected to understand our brand identity and create a visual identity guideline for different touchpoints.
• You’ll be involved throughout the design process from the concept stage to delivery.
• You’ll develop visual assets for various campaigns across channels to increase the effectiveness of marketing campaigns.
• You’ll design digital content assets that are pivotal to communicate with our prospects and customers in the international markets.
• You'll be responsible to create and own imagery style on customer-facing assets such as Website, emails & collaterals, etc.

• You understand the global technology consumer and the relevant design sensibilities.
• You start all design work with a problem statement, goal, and context.
• Your work is conceptually clear and visually stunning.
• You are well versed with contemporary imagery style and have the skill set to create them.
• You have a high level of competency in most of the applications of Adobe CC.
• You have worked on contemporary design tools like Figma that enable team collaboration.
• Have spent the last 3-6 years of your career on digital design projects at agencies, design focused startups with exposure to international markets.
• You have a portfolio to showcase.

You will be working closely with the product marketing team and report to the marketing head. You will be interacting with all the customer-facing teams such as the marketing, sales & customer success teams. Your initiatives will help them improve their success metrics as well.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required