Sr. Technical Writer / Information developer

at MindTickle

DP
Posted by Nishant Mungali
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Pune
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3 - 5 yrs
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₹6L - ₹11L / yr
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Full time
Skills
Technical Writing
Content Writing
Documentation
Company Description Funded by NEA and Accel Partners, MindTickle is part of the elite club of startups that are creating and leading a new product category. Recognized as top 50 innovative companies globally in 2015 by TiE, MindTickle's Saas technology helps hyper growth companies such as Cloudera, Nutanix, AppDynamics, Qualtrics and Couchbase accelerate and scale their sales engine. MindTickle does that by offering best-in-the-market "sales readiness platform" that combines the power of social, mobile, cloud, analytics and gamification. MindTickle awarded "Coolest Startup to work for" by Business Today in 2013, and recognized as the second most promising startup by Financial Express. MindTickle was recognized as a "Cool Vendor" by Gartner in 2014. Job Description - Own product documentation. Ensure that the MindTickle users as well as prospects get a clear understanding of the product and it's functionality. - Author MindTickle Knowledge base. Ensure that the articles and tutorials are easy to find, easy to use and always up-to-date with the product. - Ensure that product terminologies, UI messages and instructions are grammatically flawless, user-friendly, effective and consistent throughout. - Design and develop release documentation for product updates and feature release information. - Participate in usability studies with the product design team to ensure product terminology and UI instructions are making the product easy to use. - Co-own MindTickle Academy with marketing team which would have courses, tips and tricks on how to create great online courses.

About MindTickle

MindTickle is a sales readiness platform for onboarding, product training, coaching and ongoing readiness, that helps fast growing companies to prepare their sales teams and partners in a scalable and effective way. MindTickle has proven success in reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.


The vision at Mindtickle is to build a platform to simplify the work of customer-facing employees. A testament to this vision of #SalesReadiness is our recent funding from Softbank Group Corp valuing us $1.2B. With 200+ enterprise customers ranging from pre-IPO companies to fortune 2000s, we could not have asked for more. 


Now as this rocketship shifts gears to scale, we are looking for talented & sincere product folks to join our team. Oh! you might have questions on our work culture, do visit our Glassdoor page and read why we have a 4.8 rating. 

Founded
2011
Type
Product
Size
100-500 employees
Stage
Raised funding
View full company details
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