Sr. Technical Writer / Information developer

at MindTickle

Posted by Nishant Mungali

EdGE Networks is looking for a Technical Writer to join the Documentation team in Bangalore, India. As a Technical Writer for EdGE, you will be responsible for developing and maintaining high-quality commercial documentation. Essential Duties & Responsibilities 1. Plan, schedule, and coordinate with project leadership to develop and maintain high-quality product documentation for each product release. 2. Take ownership of an entire product documentation set for a product line, and be responsible for developing documentation for a variety of audiences, including end users, recruiters, and hiring managers. 3. Work with project leadership to schedule and track documentation milestones, and ensure that the documentation is developed and delivered according to the established schedule. Own the scheduling and tracking of documentation milestones and dependencies. 4. Work proactively with the project team to ensure that all product documentation is technically accurate, comprehensive, and in conformance with documentation standards. 5. Troubleshoot project-related and technical issues independently. 6. Create and maintain online Help, quick reference guides, installation guides, system administration guides, developer reference guides, release notes, database schemas, and other such product documentation 7. You should understand products and their function well enough to be able to appreciate the user requirements from a documentation perspective. 8. You should gather information for documentation by studying specifications, working with products, interacting with respective stakeholders in Engineering, Product Management, Product Marketing, and QA Skills/Requirements Skills Required: • Strong verbal and written communication skills with an excellent command of the English language, characterized by a strong grasp of English grammar, style, tone, spelling, and punctuation. • Experience documenting SaaS applications or enterprise-class client/server software • Experience using and documenting DataScience, Analytics and Machine Lerning tools is added advantage. • Framemaker & Robohelp – Document guides & single sourcing • Industry domain experience in Enterprise System applications. • Ability to manage multiple deliverables within tight deadlines • 3-5 years’ experience as a technical writer in the software industry, • Experience employing a full commercial software development lifecycle methodology (SDLC). • Demonstrated knowledge of the commercial software development process and the document development life cycle (DDLC). • Proven ability to work effectively within time constraints to meet schedule deadlines. • Ability to write clean, concise, and approachable docs • Strong advocate for the customer

Goal : Deliver world-class developer experience at FusionCharts! At FusionCharts, we build industry leading data visualization components. Aimed at developers who need to add delightful charts to their Web and Enterprise applications, it is currently being used by over 26,000 organizations and 850,000 users in 118 countries - including 80% of Fortune 500 companies. In this role, you will - Head the Developer Experience product strategy and vision to ensure that our 700,000 developers find success with implementing & integrating FusionCharts in their products/projects Hire and lead teams of technical content writers, dataviz sample creators, integration experts and tool creators to create in-depth documentaion & self-explanatory samples on FusionCharts and it’s use-cases, attributes & APIs Design & deliver exceptional experience for consuming such documentation (navigation structures, exploration interface, quick learning guides, self-support ) Integrating with all popular JavaScript frameworks & server-side programming languages, showcasing the use-cases & documenting them. Work closely with cross-functional teams to build tools (e.g., chart fiddles, attribute search, API explorers) so that our developer-users can get the maximum value out of FusionCharts Analyse consumption of content to derive meaningful insights Participate in enablement, evangelization, content development and sales activities as the subject matter expert You'll thrive in this role, if you - Love developer ecosystems and are an active developer on at least one platform Have mastered the art of working with geographically distributed teams Feel very comfortable in a cross functional environment and know how to lead through thought leadership and influence and not through authority Can build trust and long-lasting relationships with your counterparts Love Data visualisation Are fun! Qualifications - Substantial experience in building developer facing products at fast paced companies Track record of shipping visible platform or services out to the developers resulting in significant adoption Comfortable in leading webinars and workshops on all things DataViz Knowledgeable on competitive landscape in DataViz ecosystem and can promptly share insights on latest trends & movements of leaders in this space

The Technical Content Writer will be responsible to create and maintain an exhaustive (1500+ pages) documentation for FusionCharts, which covers all the aspects of the product, including integration with various server-side technologies, JavaScript frameworks, detailed XML and JSON specs and more. The same documentation caters to advanced users, as well as beginners, without a hitch. Along with the product, it is this documentation that gives us the confidence that our users can get started with FusionCharts in less than 15 minutes, or we refund their money! Roles & responsibilities: Write, maintain, optimize, and deploy high quality documentations Write, maintain and manage blogs, whitepapers, user manuals Work with cross functional teams, assess business and technical requirements and provide appropriate documentations Comprehend complex technical codes and write into easy to understand documents Skills required: Solid technical writing skills with zero language errors Ability to face new challenges and quickly learn from them Good understanding of web technologies What's it like to work at FusionCharts: At FusionCharts, we work hard. Constantly making products that push the extremities of the web is no mean task. However, at the same time, we are a young, fun and dynamic company. So, while at work, you can be around some of the friendliest and funniest people you will ever meet, and have a laugh riot. We believe in people who are constantly willing to learn and beat their best. We don't care about where you studied or what your certification is; just how good you are at what you do is sufficient for us. So, if you think you have it in you to be a part of our family, we welcome you. You will be working independently, learning on the job. Training only lasts a couple of weeks, not entire months, and you go live right after that A brand that is already known and trusted the world over (we sell in 118 countries), and is an inspiration for Indian software product companies An environment where creative ideas are always welcome, no matter what your role and designation is Less meetings, structures, and policies. More work For anything you do, the buck stops with you Everyone loves making customers happy A young and dynamic environment with the average age of employees below 30 Lots of parties, pizzas, movies, and more Your photo and bio for the world to see @ http://www.fusioncharts.com/company/team/

Santé.io is one of India’s emerging leaders in customized marketplace solutions and specializes in creating awesome, scalable marketplaces for mid-tier companies and entrepreneurs who are keen to transform their idea into a thriving business. After being in stealth mode for the past year or so, we are now emerging into the company the world is ready to reckon with. A passionate, thriving space focused on enabling our clients and empowering their vision. And to evangelize our mission, we are looking for an equally passionate Content Lead who lives, breathes and most important creates content that resonates with our mission and audiences. We are a tech-centric company and that means you get to show not just your content skills but also your leadership skills by being the custodian of all things content for our efforts in assisting our clients and attracting new clients. You must be able to understand our mission, objectives and translate that into content across multiple touch points and ensure that it reaches and resonates with the intended audiences. You will work directly with the company leadership to get this mission accomplished. So, are you ready to put on some bigger shoes? If so, we are looking for you. Description: The Content Lead will be responsible for creating content for Santéacross all touch points that reach out clients, potential clients and audiences who are interested in marketplaces. As the leader of content, you will be responsible for planning, creating and execution of Santé’s content objectives. You must be well versed in digital content creation customized for specific digital touch points, dissemination across all touch points (especially social), understanding resonance and ways to increase the same. In short you are Santé’s content connoisseur. Scope of Position: - Design, manage and execute agency content strategy with the goal of expanding the company's digital footprint, constituent engagement and brand awareness. Requirements: - Work with the Santé’s leadership team to design company’s marketing strategies. - Undertake content marketing initiatives and produce high quality content. - Deliver engaging content via email and web (social-centric) on a regular basis. - Share content through various channels, ensuring strong web presence. - Oversee content requirements and create content strategy deliverables throughout the year and during campaign life cycles. - Understand how SEO/Google Works and optimize content for the same - Receive audience feedback and generate ideas to increase audience engagement. Passion for creating great content - Design, manage and execute agency content strategy with the goal of expanding the company's digital footprint, constituent engagement and brand awareness. Qualifications: - A degree in Journalism, English, Marketing and/or Communications degree (can be in progress). - Experience in creating great content for a tech-centric company - An understanding of how content fits into the company’s overall business and marketing objectives

Here’s what you would be expected to do - • Assess and select learning strategy • Research and develop engaging learning content • Create scripts and storyboards • Edit learning content • Improve learner experience Requirements • Excellent written and verbal communication skills • Analytical and creative thinking ability • Strong problem-solving skills • Strong collaboration, teamwork skills • Lots of initiative, willingness to learn and apply new skills • Attention to detail and follow-through

We are a truly digital company. Based out of the US, we are building automation that would define the next wave of human use of technology after the Internet Era. We are looking at building a digital cooperative mesh that brings together multiple technology elements like IoT, blockchain and cognitive to create the ability for businesses to ubiquitously use intelligence, connectivity and trust for creating value in the digital economy. We are working on building Krama, the new digital order and the incumbent would be part of the team reporting into the Product Manager. Should have experience in new technologies and an understanding of enterprise applications / IT, BFSI preferred.

We are looking for people who can write compelling copy for websites and emails. If you love technology as much as writing this job is for you.

Looking for someone who can operate our blog (udhaarband.com)

Job Description This career opportunity is with coMakeIT’s Inbound marketing team, which is responsible for branding, positioning, and marketing of coMakeIT’s services across all geographies and verticals. As a Marketing Communications Specialist, you will play a critical role in the creation of content and collaterals by the team and will report to the VP Marketing. You must have a clear sense of the domain in which coMakeIT operates, and must contribute to the strategic direction and positioning for coMakeIT’s services portfolio, and will work with the senior corporate leadership, and the sales teams. Your major responsibilities will include: • Content generation: Will play the lead role in generating original content including website, standard marketing collaterals (Brochures, presentations, case studies), blogs, white papers, newsletters, etc. to support generic marketing activities. • Inbound Lead generation: Responsible for driving lead generation through various Inbound Content marketing activities. This will include lead qualification, content development and management, helping organize/front-end participation in international events among other things. Responsible for meeting lead generation and content generation targets. • Sales Enablement: Creating content to support sales activities, including specific Account Based Marketing(ABM) campaigns, presentations and collaterals. • Marketing channel ownership: Creating social media campaigns, using Twitter, Blogs, LinkedIn, You Tube etc. Skills, Competencies, and Experience: You should possess the following skills, competencies, and experience: • Clear thinker with an analytical and strategic outlook • Prior experience of working in a similar role (preferably in the technology domain) for atleast 5 years • Solid experience, insights, and firm grasp on all aspects of Inbound and content marketing • Extreme importance will be given to demonstrated ability in producing original content on diverse topics • Outstanding communication skills • Entrepreneurial drive with a can-do attitude, and a strong desire to learn and shape your own career path. • The ability to succeed in a professional environment where business and market direction is not always well defined. Qualified candidates will understand how to produce results when working in challenging environments and/or new business areas.

Responsibilities: • Requirement gathering and analysis • Project planning & execution • Breaking down of scope into Business Requirement Document, Functional and Non-Functional Requirement Document, Flow Charts, Wireframes • Coordinate activities, resources, equipment and information • Liaise with clients to identify and define project requirements, scope and objectives • Make certain that clients’ needs are met as the project evolves • Help prepare project proposals, timeframes, schedule and budget • Monitor and track project’s progress and handle any issues that arise • Act as the point of contact and communicate project status adequately to all participants • Use project management tools to monitor working hours, budget, plans and money spend • Issue all appropriate legal paperwork • Report and escalate to management as needed • Create and maintain comprehensive project documentation, plans and reports Requirements: • Capable of managing multiple projects and people at a time • 2+ years of experience in project management in IT field • Previous experience in cooperating with Project Managers for the delivery of projects • Excellent client-facing and internal communication skills • Excellent written and verbal communication skills • Solid organizational skills including attention to detail and multitasking skills • Strong working knowledge of Microsoft Office and of project management tools • BE/Btech/ME/Mtech/BCS/MCS preferred