Sr. Technical Writer / Information developer

Tech Content Writer 

We are looking for a Tech Content Writer preferably with an engineering background who can strike a chord with software developers through meaningful content.You will be the owner of all content creation which will help in customer’s experience through our help pages, blogs, social media posts, emails, newsletters, marketing campaigns etc. You will work with the marketing team  in coordination with the leadership team to make sure all customer communication is transparent and helps us develop a trusted customer relationship.

Experience 

• 1-3 years of experience in digital marketing and content creation.
• Experience in content writing, crafting videos/rich-media formats. 
• Background in engineering is preferred with a strong inclination towards software tech.
• Understanding of developer persona and DevOps tools is a plus.
• Excellent command over the English language.
• Adept at expressing ideas in a concise form.
• Willingness to carry out in-depth research and organize facts in a structured manner.
• Aptitude to understand requirements and execute tasks independently.
• Ability to multitask and manage time to meet daily deadlines.

Responsibility 

• Write well-researched content centered around topics that resonate with the developer community.
• Rich content creation for blogs.
• Use creativity and elements of storytelling to communicate the brand message.
• Work closely with the marketing team to create campaign content including emails, notifications, social media content, newsletters etc.
• Continually measure and optimize content based on campaign results.
• Create engaging posts and stories for social media platforms.
• Follow writing style guides to edit and proofread content written by other teams.
• Follow-up with customers to develop high quality case studies.

Personality 

• Passion to learn new digital marketing and content skills.
• Team player.
• Agile enough to learn new technologies and tools on your own.
• Self Motivated

Culture Fit 

• At least one hobby outside work domain
• Ownership
• High energy and fun at work

Position :: Content Writer
Experience :: 1+ Year
Responsibilities
 Research industry-related topics (combining online sources, interviews and studies)
 Write clear marketing copy to promote our products/services
 Prepare well-structured drafts using Content Management Systems
 Proofread and edit blog posts before publication
 Submit work to editors for input and approval
 Coordinate with marketing and design teams to illustrate articles
 Conduct simple keyword research and use SEO guidelines to increase web traffic
 Promote content on social media
 Identify customers’ needs and gaps in our content and recommend new topics
 Ensure all-around consistency (style, fonts, images and tone)
 Update website content as needed
 Function as organizations lead social networker and manage
Skills
 Proven work experience as a Content Writer, Copywriter or similar role
 Portfolio of published articles
 Digital Marketing knowledge with focus in Content Development and reporting,
Knowledge of SEM & SEO.
 Experience doing research using multiple sources
 Familiarity with web publications
 Excellent writing and editing skills in English
 Hands-on experience with Content Management Systems (e.g. WordPress)
 Ability to meet deadlines

Job role: UX/Technical Writer
Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No

Job Responsibilities:

Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.

Job Requirements:

Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:

• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design

examples. Link to portfolio must be included on the top of the resume.

Preferred Work Experience: 2-7 years

Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.

 

Desired Candidate Profile

What you need to have:

• 5+ years technical writing experience
• Proven ability to build a culture of documentation within a company
• Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
• Ability to organize information into an easy-to-understand hierarchy
• Strong time management and prioritization skills
• Ability to learn new technologies quickly, as well as understand why they’re important to our users
• Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company

We are looking for a technical wordsmith who can translate complex product details in a simple, technical yet lucid language for our clients and for internal use. 

Role: 

• Develop, design and continuously update product support documentation that breaks down complex business products and concepts  in a simple and understandable way for our clients 
• Work closely with product and support teams to maintain high quality and accuracy of the content
• Obtain a deep understanding of products, platform  and solutions to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, focusing on insights using technical language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, website, sales, design specifications, etc 
• Evaluate current content and develop innovative approaches for improvement

Skills:

• Proven technical writing background 
• Ability to understand and appreciate the product, its functionality, APIs, etc
• Collaborate effectively with people of various levels of expertise and backgrounds (researcher, engineers, developers, etc)
• Proven technical writing experience in the industry

SmartCow is an AI engineering company specialized in video analytics and AIOT devices, with core expertise in AI pipelines on resource-constrained devices. Innovation at SmartCow focuses primarily on smart nation initiatives which include intelligent traffic management systems, safety & security, and retail analytics.

Assist in writing formal / technical pieces. This could include medical articles, blogs, quora answers, etc. This shall be related to integrative oncology.

Website: https://zenonco.io/

*Must Have Experience in IT service (web development) based industry*

Responsibilities:

• Research industry-related topics
• Write clear marketing copy to promote our services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed

Requirements

• Proven 2-4 years’ work experience as a Content Writer, Copywriter or similar role
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Graduation / Masters in Marketing, English, Journalism or related field

 

Research Associate - Academic Writer is a professional responsible for working on Assignments (Academic projects) sourced from graduate and post-graduate students from countries like Australia, U.K, New Zealand and many others. The resource is required to possess a strong command over at least one subject domain and display the same while providing written solutions to allocated assignments in line with specific criteria of foreign universities. Key Responsibilities: -To ensure detailed comprehension of client’s requirements related to each assignment -To ensure in-depth research related to every assignment requirement -To ensure that non-plagiarized content is provided in each assignment -To ensure compliance with deadlines of every individual academic task -To ensure successful achievement of word-target on an everyday basis -To ensure that quality solutions are delivered for each allocated assignment -To ensure that revision requirements are addressed adequately and on-time Required Skills: -Excellent Written & Oral Communication Skills in English -Strong Comprehension Ability -Exceptional Subject Matter Expertise -Intensive and Extensive Research Skills -Output Authenticity & Reliability -Ability to work under pressure -Target and Quality oriented -Inclination towards Research and Writing Qualifications: We are looking for candidates from following subject domains with respective qualifications: -Management- MBA (Finance/HRM/Operations) -Accounting and Finance- C.A/C.FA/B.com/M.com -Economics- M.Sc./Ph.D. in Economics -Law- LLB/LLM -Nursing/Medicine- M.Sc. in Nursing/BDS/MDS/MBBS -Statistics- M.Sc. Statistics -Engineering (All Branches)- B. Tech/ M. Tech

• Write/edit clear, concise, and easy to understand technical documents for various products to support multiple product releases throughout the year. Document list includes but not limited to System Integration Handbook, Release Notes, Hardware Installation and Maintenance guide, Administration guide and so on • Create/edit screenshots, illustrations, images wherever required • Work independently; provide ideas to improve content and processes; ability to take decisions independently • Maintain consistency throughout the document and also with previous releases • Participate in meetings, calls regularly • Work in the Collaborate environment with Technical publication team