About MindTickle
MindTickle is a sales readiness platform for onboarding, product training, coaching and ongoing readiness, that helps fast growing companies to prepare their sales teams and partners in a scalable and effective way. MindTickle has proven success in reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.
The vision at Mindtickle is to build a platform to simplify the work of customer-facing employees. A testament to this vision of #SalesReadiness is our recent funding from Softbank Group Corp valuing us $1.2B. With 200+ enterprise customers ranging from pre-IPO companies to fortune 2000s, we could not have asked for more.
Now as this rocketship shifts gears to scale, we are looking for talented & sincere product folks to join our team. Oh! you might have questions on our work culture, do visit our Glassdoor page and read why we have a 4.8 rating.
Similar jobs
About Us
Wednesday Solutions is a digital solutions provider based in Pune. We specialise in assisting digital-first businesses in solving their most complex engineering problems. Our expertise lies in data engineering, generative and applied AI, and app development for web, mobile, and IoT applications. We offer a range of services tailored to meet our clients' unique needs.
Role Description
This is a full-time on-site (Pune) role for a Talent Acquisition Specialist. We are seeking a proactive and passionate Talent Acquisition Specialist to join our team. In this role, you will be responsible for attracting, sourcing, and recruiting top talent to help us achieve our strategic goals.
Key Responsibilities:
- 2-3 Years of Experience in Tech and Non-Tech Recruitment
- Exceptional Interpersonal and Communication Skills
- Adaptability and Quick Learning Ability
- Comprehensive Recruitment Lifecycle Experience
- Relationship Building and Maintenance
- Growth Mindset and Dedication to Continuous Learning
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in talent acquisition or recruitment.
- Proven track record of successfully recruiting for a variety of roles, including IT and non-IT positions.
Skills:
- Excellent communication skills (spoken, written, and reading).
- Stakeholder management.
- Proficiency with Applicant Tracking Systems (ATS).
- Priority management and decision-making.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits
- Mentorship: Work next to some of the best engineers and designers.
- Freedom: An environment where you get to practice your craft. No micromanagement.
- Comprehensive healthcare: Healthcare for you and your family.
- Growth: A tailor-made program to help you achieve your career goals.
- A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.
Selected candidate's day-to-day responsibilities include:
-
Speaking to parents (leads given by us) and:
-
Convincing them to book a consultation (paid or free, as applicable)
-
Upselling/converting to paid subscriptions/courses and programs, wherever applicable
-
- Communicating with prospects via email and whatsapp
- Creating and maintaining MIS and daily reports
What is expected from you:
● Strong Corporate Training selling skills including excellent relationship-building, networking, and time-management skills
● Excellent in Business communications and email etiquette
● Exposure to LinkedIn and other portals
● Ability to generate B2B leads
● Experience in Lead Research and Prospecting
● Experience in cold calling, email campaigns, and using social media to generate leads.
● Data Maintenance and organization skills
● MBA qualification or Experience in Business development is preferred ● Any exposure to IT Training & Talent Acquisition will be an added advantage
● Previous sales experience in a B2B environment.
What will you be doing?
● Conduct Market Research on the company and understand the need of the training needs
● Acquire new clients through networking, direct contact, or marketing campaigns
● Sending 40 to 50 emails customizing to each client
● Good at researching the email id, and contact number of the concerned person
● Close sales and achieve quarterly quotas.
● Build and nurture client relationships via various channels
● Coordinating with multiple internal stakeholders on daily basis
● Develop and implement marketing plans designed to maintain and increase existing business and capture new opportunities
Plan, identify, source, validate, submit & close right candidates for client mandates.
Be creative & competent in identifying right candidates through maximum possibilities available.
Engage candidates effectively & understand their talents, skills and aspirations. Understand client culture and requirement pulse accurately.
Sense when the right fitment is present between client requirement pulse and candidates skills and aspirations. Work with quality and speed.
Take ownership & be accountable in delivering desired outcomes.
and please share a short video on below:
Shradha
PeopleFirst Consultants
We're Hiring: DevOps Tech Lead with 7-9 Years of Experience! 🚀
Are you a seasoned DevOps professional with a passion for cloud technologies and automation? We have an exciting opportunity for a DevOps Tech Lead to join our dynamic team at our Gurgaon office.
🏢 ZoomOps Technolgy Solutions Private Limited
📍 Location: Gurgaon
💼 Full-time position
🔧 Key Skills & Requirements:
✔ 7-9 years of hands-on experience in DevOps roles
✔ Proficiency in Cloud Platforms like AWS, GCP, and Azure
✔ Strong background in Solution Architecture
✔ Expertise in writing Automation Scripts using Python and Bash
✔ Ability to manage IAC tools and CM tools like Terraform, Ansible, pulumi etc..
Responsibilities:
🔹 Lead and mentor the DevOps team, driving innovation and best practices
🔹 Design and implement robust CI/CD pipelines for seamless software delivery
🔹 Architect and optimize cloud infrastructure for scalability and efficiency
🔹 Automate manual processes to enhance system reliability and performance
🔹 Collaborate with cross-functional teams to drive continuous improvement
Join us to work on exciting projects and make a significant impact in the tech space!
Apply now and take the next step in your DevOps career!
Mern Plus Technologies looking for Angular Developer Having 2+ Yrs of experience in Angular
- Designing and developing user interfaces using AngularJS best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for AngularJS projects.
- Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
Position: Technical Support Engineer
We are looking for a Strong Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound calls and chat from the customer base and addressing customer Technical issues and concerns. Someone who will help build a Support team for our product build for the Education sector called Academia.
Key Responsibilities
The individual role that you’ll play in our team:
● Deal directly with customers, and respond promptly to customer inquiries
● Handle issues by providing the appropriate Root cause of the issue
● Diagnose, troubleshoot, and resolve issues by asking customers about the issues they
are facing in a detailed fashion so that they understand the nub of the problems.
● Interacting with the customer to understand the issue.
● Get the triaging steps or reproduction steps
● Try and reproduce the issue on the h/w devices provided to you
● Extract and Analyse the Android app and Backend logs
● Provide the resolution shared by the engineering team to the customer.
● Work with the consulting team in understanding customer use cases and assist
accordingly
● Resolving all technical related issues, suggesting the best solution and practices to
avoid a future issue.
● Deploying software updates to the client machines and channelizing updates
Technical Skills:
Must Haves
● Knowledge on SAAS product support which has a cloud console and a mobile app -
preferably Android
● Worked with SQL, ELK or other log collection and analysing tools.
● Resourceful in understanding fundamental network, information security, IT
communication, troubleshooting, debugging and maintenance in multi-platform
environments.
Nice To Have
● Shell Scripting
● Technical troubleshooting involving monitoring web-app performance, crash analysis
etc
● Should have basic experience in writing product manuals or feature manuals.
● Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows &
Mac) can be an added advantage.
Skills
● Must possess strong communication skills in English, both written and verbal
● Working experience with Partners & Customers, Voice and Remote support
● Quick learner and versatile.
● Flexible to work in different shifts
● Excellent Email communication is a must.
● Strong ownership
● An excellent problem solver with strong analytical skills
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion is a one-stop solution, focused on managing corporate-liable & dedicated
devices, tablet-based interactive kiosks, rugged devices, mobile point of sale (mPOS) and
digital signages. Our Unified Device Management dashboard is intuitive and easy to use.
It allows you to manage all your devices, apps, and content from one place.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS
devices from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
Job Description
We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.
This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.
RESPONSIBILITIES
-
Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
-
Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
-
Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
-
Ask customers targeted questions to quickly understand the root of the problem.
-
Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
-
Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
-
Document and follow-up of customer suggestions for continued improvements to Development Team.
-
Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
-
Constantly Improve Product Knowledgebase to use internally and a FAQ.
-
Work on improvement of customer's FAQ and User manual.
-
Taking ownership of customer issues reported and seeing problems through to resolution.
SKILLS & QUALIFICATIONS
-
Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
-
1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
-
Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
-
Knowledge of SQL, XML, JSON is a plus.
-
Ability to troubleshoot the cause of technical problem in using software.
-
Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
-
Ability to mentor and assign and manage tasks for others.
-
Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.