Supertails
http://www.supertails.comAbout
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Jobs at Supertails
Supertails is on a mission to revolutionize pet healthcare in India, and we're looking for a Product Manager to own and scale our healthcare verticals!
If you believe technology can transform pet care outcomes and thrive in a hyper-growth environment, this is for you. We're building intuitive, high-impact digital service flows (think vet consultations, at-home services, and clinic operations), all while putting pet parents in control.
Backed by India’s top consumer investors, we are building a tech product first company, as we believe the right product augmented with AI is the way to solve the customer needs.
Who are we looking for
You are a first principles product thinker who understands service-led user journeys and is excited to improve pet healthcare outcomes through technology. You’ve likely worked in B2C e-commerce or marketplace environments with service components (like diagnostics, teleconsults, at-home care, home services etc..) and have a strong pulse on customer behavior, CX, and operational excellence.
You will be a great fit if you are:
- A pet parent
- Passionate about building intuitive, high-impact user-facing services
- Have experience working on digital service flows (booking, scheduling, availability management, live sessions, CRM integration)
- Can analyze user behavior, postulate theories, run experiments, and iterate rapidly
- Thrive in environments with high ownership and cross-functional collaboration
- Have a deep appreciation for CX, operations, and retention metrics
- Are comfortable with ambiguity, and thrive in scaling 0→1 and 1→10 products
- You have 4–6 years of experience in product management, preferably within service-led e-commerce or healthcare tech.
Why you'll love this role:
- Own Your Charter: Lead end-to-end product for critical healthcare initiatives with full autonomy
- Be a Pet Parent: Your empathy and firsthand experience with pets are our superpowers – this is a non-negotiable for us! 🐕🐈
- Disrupt a Booming Market: Play a key role in a 25% CAGR pet care industry, backed by top investors
- Impact-Driven: Improve booking flows, consultation experiences, and post-service care, making a real difference for pet families
- Growth & Experimentation: Work closely with founders, experiment freely, and define a category-leading experience
Ready to combine your product prowess with your passion for pets? Come build the future of pet healthcare with us!
Some things to note:
- We work for 5.5 days a week (every 2nd and 4th Saturday in a month are off). Please consider whether this is acceptable or not to you before applying!
- Pet parents are preferred, as this experience brings empathy and insight to better understand our customers and design user-centric solutions.
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