Supertails
http://www.supertails.comAbout
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Jobs at Supertails
Supertails is on a mission to revolutionize pet healthcare in India, and we're looking for a Product Manager to own and scale our healthcare verticals!
If you believe technology can transform pet care outcomes and thrive in a hyper-growth environment, this is for you. We're building intuitive, high-impact digital service flows (think vet consultations, at-home services, and clinic operations), all while putting pet parents in control.
Backed by India’s top consumer investors, we are building a tech product first company, as we believe the right product augmented with AI is the way to solve the customer needs.
Who are we looking for
You are a first principles product thinker who understands service-led user journeys and is excited to improve pet healthcare outcomes through technology. You’ve likely worked in B2C e-commerce or marketplace environments with service components (like diagnostics, teleconsults, at-home care, home services etc..) and have a strong pulse on customer behavior, CX, and operational excellence.
You will be a great fit if you are:
- A pet parent
- Passionate about building intuitive, high-impact user-facing services
- Have experience working on digital service flows (booking, scheduling, availability management, live sessions, CRM integration)
- Can analyze user behavior, postulate theories, run experiments, and iterate rapidly
- Thrive in environments with high ownership and cross-functional collaboration
- Have a deep appreciation for CX, operations, and retention metrics
- Are comfortable with ambiguity, and thrive in scaling 0→1 and 1→10 products
- You have 4–6 years of experience in product management
Why you'll love this role:
- Own Your Charter: Lead end-to-end product for critical healthcare initiatives (online vet consultations, pharmacy, in-clinic services, at-home services, and grooming) with full autonomy
- Disrupt a Booming Market: Play a pivotal role in shaping the 25% CAGR pet care industry, backed by top investors and industry leaders
- Impact-Driven: Redefine how pet parents experience healthcare by improving booking flows, consultation journeys, and post-service care
- Growth & Experimentation: Work closely with founders, experiment freely, and define a category-leading healthcare experience
- Transparent Rewards: We offer competitive salaries, ESOPs, and complete clarity on growth expectations—so you know exactly how your career will progress with us
Ready to combine your product prowess with your passion for pets? Come build the future of pet healthcare with us!
Some things to note:
- We work for 5.5 days a week (every 2nd and 4th Saturday in a month are off). Please consider whether this is acceptable or not to you before applying!
- Pet parents are preferred, as this experience brings empathy and insight to better understand our customers and design user-centric solutions.
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