UI/UX Designer

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

We are a lab building products for the creator economy. Why so, because we are on a mission to empower the individual to realize/unleash their full potential

Job Description:

We are looking for a passionate iOS developer who is keen to work in a startup and wants to Build something on his/her own.

Responsibilities

● Produce fully functional iOS applications by writing clean code

● Gather specific requirements and suggest solutions

● Write unit and UI tests to identify malfunctions

● Developing new features and user interfaces from wireframe models ● Ensuring the best performance and user experience of the application ● Fixing bugs and performance problems

● Writing clean, readable, and testable code

● Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions Requirements ● Proven work experience as an iOS developer

● Demonstrable portfolio of released applications on the App Store

● In-depth knowledge of at least one programming language like Swift or Objective-C

● Experience with iOS frameworks such as Core Data, Core Animation, etc.

● Familiarity with RESTful APIs to connect iOS applications to back-end services

● Understanding of Apple’s design principles and interface guidelines

● Experience with profiling and debugging mobile applications

● Experience with third-party libraries and APIs

Benefits:

● You will be building a team that will be working on the most innovative technologies in the creator space

● You will get to be a part of the initial team while we build this rocketship

● You get to work directly with the Founders on a completely revolutionary idea and most likely end up defining the course of history.

Why work with us?

You get to work directly with the core team on a completely revolutionary idea and most likely end up defining the course of history. If getting known for your talent, skills & work ethic is what drives you, we make sure that that happens

What's the company culture like?

Extremely passionate.

We’re only looking for people who want to prove to the world how gifted they are or who want to truly democratize access to capital.

• Bachelor’s degree, preferably with advertising, graphic design, marketing or strategic communications focus
• 1+ or more years of related experience in graphic design
• Strong graphic design skills with knowledge of various design production tools and software
• Knowledge of and demonstrated abilities in design principles, image manipulation, photo retouching, layouts and typography
• Experience with Adobe Creative Suite (Illustrator, InDesign, Photoshop, etc.) and similar software
• Basic knowledge and demonstrated abilities in icon design, character design and, illustration
• Working along with the video animation team to provide them the necessary vectors.
• Work collaboratively with colleagues and partners, receive feedback and take direction
• Manage multiple projects and deliver work in a timely fashion with a positive “can-do” attitude
• Very organized and detail-oriented
• Basic knowledge of design file formats

Responsibilities: 

• Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models 
• Determine Project Scope, Objectives and Dependencies
• Develop and manage a detailed project schedule, work plan and key milestones
• Determine and Define Project Resource Allocations
• Manage Risks, Issues, Assumptions and Dependencies on Project by assigning appropriate ownership and escalations
• Capture project health metrics, maintaining a central repository for all projects and project information that provide insights into processes and frameworks that work 
• Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and Track Action Items to closure
• Conduct governance calls for ongoing projects and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team 
• Develop and manage a detailed project schedule and work plan
• Collaborate with Client on requirement changes and initiate change management process
•  Identify, document and update the project scope for changes
• Initiate appropriate review and approvals on the changes
• Evaluate and analyze the impact of changes and communicate with stakeholders
• Seek approvals and commitments on the scope, cost and schedule
• Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project Management tools and methodologies 
• Review/prepare Project Plans for implementation projects and monitor resource allocation 
• Identify Stakeholder Communication Requirements on project performance metrics
• Collaborate with Product Teams on Product enhancements
• Document impact and prioritize changes to Product Backlog and timelines
• Stakeholder Reporting - Preparing status reports, highlighting risks to the project timelines, proactively escalating potential red flags, and recommending mitigation solutions 
• Track Project Closure / Handover activities to downstream teams. 

General Requirements: 

• B. Tech or an equivalent degree 
• MBA or an equivalent degree is preferred but not mandatory 
• Excellent written and verbal communication skills 
• Ability to work under pressure and adaptable to change 
• Excellent time management and problem-solving skills 
• Proficiency in MS Office tool.
• Any experience in MS SharePoint, MS Power Automate, Excel Macros, and Project Management Tools like JIRA, and Zoho Projects is an added advantage 
• Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory 

•  8-10 years of prior experience in a project management role is preferred with strong experience in HRMS implementation.

ABOUT THE COMPANY

Korcomptenz, being a Microsoft Gold Certified Partner, is vested in Microsoft Mission of empowering every client to achieve more. Our “Purpose” is to help our clients to embark and accelerate their Digital Transformation journey. Our Core Principals are anchored on growth mindset, customer-centricity, and a deep commitment to our team.

At Korcomptenz, Marketing is an Art and Science. With a rich pedigree, our branding is evolving as we continuously work on “our key focus” through research, focus groups, and interviews inside and outside the company. Our marketing team is busy in creating meaningful interactions in every conversation we have with our audience, customers and as a company. We have an obligation to creating the right customer experiences and carry our leadership’s mission of what we stand for. This means that we constantly huddle to think on “Why” and “How” of what we do at work everyday. We are continuously having creative and tactical conversations on how to “value add” and continue to upgrade our skills for modern marketing. The destination is important but so is the journey….Join us to experience the journey and let’s get to the destination together !  

Why you should join our KOR team?

• Korcomptenz offers a culture that is Holistic, Transformational, Entrepreneurial  and Family-like
• We put "People First” – whether it is our clients or our team, we strive to work on and for "What Matters”
• Compelling opportunities to be creative and leverage your critical thinking skills in addition to technology expertise
• State-of-the-art infrastructure, transparency, constant training for all team members
• Flexible locations and work-from-home options based on roles
• Opportunities to work abroad and onsite

Paid Social Specialist ( Excellent in LinkedIn and Google AdWords)

Roles and Responsibilities

• Responsible for Performance Marketing and Lead Generation through PPC Program
• Provide insights into the best strategies and tactics to power up SEO strategy on traffic and keyword ranking
• Plan, execute, manage and optimize branding, new acquisition, and account based campaigns on LinkedIn and Google AdWords.
• Maximize ROI on Ad Spends. Plan and execute landing pages, lead gen forms, ad copy, monitor campaign performance
• Expert on Display, Search, Video, Apps Ad Campaigns and Performance Reporting
• Experience in B2B and Account based marketing for US market  is a must have
• Experience and working knowledge with CRM like HubSpot and MSCRM.
• Important to have knowledge of SEO and Marketing Concepts, Technology especially ERP/CRM selling is a BONUS.
• Excellent communication and editorial writing skills and should be able to work independently

Qualifications

• Minimum 6-12 months experience running LinkedIn and Google Ads Campaigns