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Job description

Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements

Design, develop and implement new templates, components, and responsive web pages/sites in Sitecore to support the expansion of the core Sitecore platform

Carry out the development of the assigned project adhering to the engineering standards/best practices, committing to the agreed timeline, and ensures quality metrics are met

Diagnose and solve common problems related to Sitecore implementation

Provide consulting and technical guidance to the Digital Production Team including System Integrators/Service Providers on the Sitecore CMS platform

Responsiblity-

4+ years of industry experience in developing web based applications using ASP.NET/C#, MVC

Bachelors of Computer Science or a related field is required

Extensive experience with Web Services (SOAP/REST) architecture

Knowledge of Sitecore Templates, Layouts, Components, Dynamic Bindings, Sitecore API, Rendering

Experience with serialization tools such as TDS (Team Development for Sitecore) or Unicorn

Proficient in JavaScript, XML, XSL, XSLT, XHTML

Proficient in integration patterns with a Lucene, Search, Commerce package, Payment Gateways or other platforms

Roles and Responsibilities

Job DescriptionKey Objectives-

• Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned accounts. Develop strategic account plans to maximize customer value and increase wallet share.
• Customer Satisfaction: Act as the primary point of contact for customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
• Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Responsibilities-

• Manage a portfolio of accounts, developing and executing account plans to meet revenue targets.
• Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
• Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
• Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
• Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.
• Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
• Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
• Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities

Requirements

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• 1-3 years of relevant experience in enterprise account management within the SAAS or allied industries.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.
• The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

Roles and Responsibilities 

1. Have to attend Walk in Customers and convert into sales. 
2. Have to manage ground level team
3. Submit timely reports 

Requirements-

For Female Candidates: 

• Good Communication 
• Should be presentable 
• Language proficiency should be Hindi and English both

For Male Candidates:

• Must have good communication 
• Must be presentable 
• Must have driving license 
• Must be able to drive both automatic and manual cars 

Skills

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

An experienced  Social Media Marketing Manager who can  develop, implement, track and optimize our digital marketing campaigns across all digital channels.

Responsibilities

1. Design product and brand posts with the help of creative team
2. Collaborates with the team on upcoming campaigns determining best platforms, target audience, and creative strategies to implement.
3. Monitor ads during the campaign period, weekly digital reporting, end of campaign reporting.
4. Manage Influencer campaigns according to create both brand and product awareness. From reaching out to influencers to ensuring content creation and completion of collaboration.
5. Responsible for daily posting on various social platforms and staying responsive to audience through comments and messages.
6. Planning weekly/monthly social calendars according to the products and campaigns.
7. Guiding design team for the visuals with references as per the need.

An Ideal Ambrane Ally

She/he should have strong grasp of social media dashboards and other marketing tools to be able to lead and own digital marketing campaigns. She/he will be working closely with the design, product and ecommerce team to conceptualize campaigns in order to get expected results.

1. 3-4 years of experience in social media management
2. Core Knowledge of running ads on social platforms (Instagram, facebook, Linked in, Youtube)
3. Able allocate monthly budgets in Lakhs throughout platforms according to the requirement.
4. Have proven experience in influencer marketing through direct reach and agency
5. Strong communication skills and a supportive team player
6. Staying up to date with current design and social trends would be a plus

What you need to have:

We are looking for somebody who can write all day long, gets excited when someone uses a new word and will cringe on reading this- we needs a writer who gets high on words and creativity. That might sound like every writer ever, but trust us- this is an extremely rare combination. However, we will find you!

If you think you are that genius, we would love to have you on board with us. Us? Well, a designer who’s hard to catch, a project manager who knows how to get things done, a boss who doesn’t like being called the boss, a writer who barely gets the time to write, and a little pupper who keeps them all going.

Now the serious stuff: What we’d expect you to do?

Creating and curating content for social media posts and graphics

Initiating and driving outcome-oriented campaigns

Writing articles and blogs of varying lengths

Ability to work across different industries and niches- extra marks for technical writers

Capability to write diversity content- SEO. long-form, taglines, SM posts, newsletters etc

Editing and proofreading articles with attention to detail

P.S. Of course, to be able to do all this, one has to be creative!

Hang on, we have some ‘perks’ too

5 days working (phew, who would not want that!)

Salary as per Industry standards (mandatory to say)

A good looking office (we hope so)

Pixie (the little pupper, remember?)