HR Business Partner (HRBP)

Location: Remote

Experience: 1–3 Years

Job Type: Full-Time

We are looking for a Content Strategist & Social Media Coordinator to plan content strategies, manage social media calendars, and ensure timely publishing across platforms.

Key Responsibilities

• Develop monthly content strategies and social media calendars.
• Plan content pillars, campaigns, trends, and promotional content.
• Coordinate with content writers, graphic designers, and video editors.
• Schedule and publish posts, reels, stories, and Google Business Profile content.
• Ensure content is accurate, on-brand, and published on time.
• Monitor social media trends and content performance.
• Manage multiple brands and deadlines efficiently.

Requirements

• 1–3 years of experience in content strategy or social media management.
• Strong understanding of social media platforms and content planning.
• Good communication and organizational skills.
• Ability to manage multiple brands and projects.
• Experience with social media scheduling tools is a plus.
• Experience with F&B or agency clients is preferred.

Role Overview

You will play a crucial role in performance tuning of the product, focusing on response time, load, and scalability. The role demands hands-on expertise in performance testing tools and strong troubleshooting skills to collaborate effectively with development and architecture teams.

Key Responsibilities

• Design, develop, and execute performance test scripts using tools such as JMeter, LoadRunner, or RPT.
• Conduct multi-user scenario scripting and load/stress testing.
• Analyze performance test results and provide bottleneck analysis and recommendations.
• Collaborate with developers and architects to optimize performance across response time, scalability, and throughput.
• Monitor system health during performance testing and troubleshoot performance issues.
• Document test strategy, results, and provide actionable insights to improve product performance.
• Contribute to performance tuning and capacity planning for cloud-based applications (added advantage).

Required Skills & Experience

• 6–8 years of overall engineering product testing experience.
• At least 2 years in automation testing.
• At least 2 years in performance test analysis.
• Hands-on expertise in JMeter, RPT, or LoadRunner (mandatory).
• Strong background in performance engineering with the ability to troubleshoot and solve technical issues.
• Experience in cloud-based applications (preferred).
• Knowledge of C++ coding will be an added advantage.
• Excellent skills in performance monitoring, profiling, and analysis.
• Strong communication skills for technical discussions with development and architecture teams.

As a Software Architect a Typical Day Might Include the Following:

• Work with product/tech team to discuss/define the architecture or solution of a given problem statement
• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
• Communicate architecture in an effective and professional manner
• Drive technical decisions, solve tough problems, and coordinate multiple project execution
• Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
• Monitoring the quality of code that is delivered through reviews and other processes
• Foster strong teamwork environment and create passion and energy within the team
• Be an active participant in the development leadership team ensuring corporate success

To Land This Gig You'll Need:

• BE/B.Tech in Computer Science, or equivalent work experience
• 7+ years of software development experience
• Experience with developing large enterprise-scale application in AWS
• Full-stack experience with PHP, MySql, ReactJS, SQL/NoSQL and readiness to work with teams using other technology stacks like Java, Golang
• Strong quality orientation
• Expertise in designing application using relational and/or non-relational databases
• Working Knowledge of CI/CD
• Experience with micro-service design
• Experience architecting systems for performance and scalability
• Experience in product development
• Excellent problem-solving abilities
• Excellent decision-making skills
• Working Knowledge of design patterns
• Working Knowledge of Agile development processes
• Strong communication skills

Area of professional exposure (functional/technical skills) :

· Hands-on experience with Google Cloud Platform (GCP) Services (Data Flow/Cloud Run/Big Query/Cloud SQL Server/GCS etc.)

· Experience in deploying to GCP environments (Cloud Run/CaaS/OpenShift/Containerization)

· Experience with Continuous Integration/Continuous Delivery tools and pipelines – Tekton, Terraform and Jenkins

· Experience with Java/J2EE frameworks, Web development and REST APIs/microservices development (Spring Boot, Spring Cloud)

· Good exposure to GCP application developments.

· Hands-on experience with Angular (front-end development)

· Experience in using build tools like Gradle, Maven and Ant etc.

· Experience with GitHub or equivalent source control repositories

· Experience in developing data processing tasks using Spark/PySpark

· Good working knowledge of relational databases like MS SQL, Oracle etc.

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Reporting back on results