Associate - Customer Experience

We are seeking an experienced Data Scientist with a proven track record in Machine Learning, Deep Learning, and a demonstrated focus on Large Language Models (LLMs) to join our cutting-edge Data Science team. You will play a pivotal role in developing and deploying innovative AI solutions that drive real-world impact to patients and healthcare providers.

Responsibilities

•           LLM Development and Fine-tuning: fine-tune, customize, and adapt large language models (e.g., GPT, Llama2, Mistral, etc.) for specific business applications and NLP tasks such as text classification, named entity recognition, sentiment analysis, summarization, and question answering. Experience in other transformer-based NLP models such as BERT, etc. will be an added advantage.

•           Data Engineering: collaborate with data engineers to develop efficient data pipelines, ensuring the quality and integrity of large-scale text datasets used for LLM training and fine-tuning

•           Experimentation and Evaluation: develop rigorous experimentation frameworks to evaluate model performance, identify areas for improvement, and inform model selection. Experience in LLM testing frameworks such as TruLens will be an added advantage.

•           Production Deployment: work closely with MLOps and Data Engineering teams to integrate models into scalable production systems.

•           Predictive Model Design and Implementation: leverage machine learning/deep learning and LLM methods to design, build, and deploy predictive models in oncology (e.g., survival models)

•           Cross-functional Collaboration: partner with product managers, domain experts, and stakeholders to understand business needs and drive the successful implementation of data science solutions

•           Knowledge Sharing: mentor junior team members and stay up to date with the latest advancements in machine learning and LLMs

Qualifications Required

•           Doctoral or master’s degree in computer science, Data Science, Artificial Intelligence, or related field

•           5+ years of hands-on experience in designing, implementing, and deploying machine learning and deep learning models

•           12+ months of in-depth experience working with LLMs. Proficiency in Python and NLP-focused libraries (e.g., spaCy, NLTK, Transformers, TensorFlow/PyTorch).

•           Experience working with cloud-based platforms (AWS, GCP, Azure)

Additional Skills

•           Excellent problem-solving and analytical abilities

•           Strong communication skills, both written and verbal

•           Ability to thrive in a collaborative and fast-paced environment

Looking to grow your career in inside sales with one of India’s top health tech companies?

🧾 What’s the Role?

You'll be speaking to customers, helping them understand healthcare services, and converting leads into sales over calls. If you’ve worked in a voice process or telesales before, this could be the perfect next step for you!

✅ What We’re Looking For :-

• Graduate (Any stream)—Science graduates preferred
• 1 to 4 years of experience in voice process or inside sales
• Must have good communication skills in English & Hindi
• Please note: Freshers and 10+2 candidates will not be considered

💰 Salary & Incentives :-

• Incentives: ₹5,000 per month based on performance (₹60,000 per year!)
• Final salary will depend on your current package and experience
• 📍 Work Location: Indore (Work from Office)
• 🕘 Work Days: 6 days a week | Rotational week-offs

Tableau Server Administrator (10+ Yrs Exp.) 📊🔒

📍Location: Remote

🗓️ Experience: 10+ years

MandatorySkills & Qualifications:

1. Proven expertise in Tableau architecture, clustering, scalability, and high availability.

2. Proficiency in PowerShell, Python, or Shell scripting.

3. Experience with cloud platforms (AWS, Azure, GCP) and Tableau Cloud.

4. Familiarity with database systems (SQL Server, Oracle, Snowflake).

5. Any certification Plus.

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions
• Performance tuning, improvement, and optimization of the application
• Ensuring high performance of applications and providing support

Skills and Qualifications:

• Strong proficiency with JavaScript and Node.js
• Knowledge of Node.js and frameworks available for it such as Express
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side templating languages such as Jade, EJS
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Familiarity with AWS
• Experience with Mongo DB/Dynamo DB

Education and Experience:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 2+ years of experience as a Node.js Developer or similar role

Job Brief:

- Proficient in object-oriented programming and distributed systems

- Some experience with Web Programming and TypeScript

- Ability to speak and write in English fluently

- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

- Experience with TypeScript and NodeJS

- Experience with the language server protocol

- Experience with JavaScript

- Experience with the Pub-Sub pattern

Android Developer: 

Position: Android/Java/Kotlin Developer 

 - Selected candidate is required to be a part of the product development team and have to manage both maintenance and enhancement projects & building Mobile Applications using web services. 

Skills & Expertise we look for: 

1. Should be passionate about user interface design and have skills in Native Android with proficiency in Kotlin and Java. 
2. Out of the box thinking to troubleshoot and solve problems 
3. Should be willing to implement latest technology trends like XML/Compose UI, MVVM pattern, Livedata, Data binding, Pagination, Coroutines and other Jetpack components. 
4. Should be able to analyze customer requirements, estimate the effort, provide the deliverable date to the customer and make sure to ship the feature on time 
5. Experience in Release management like creating, merging, maintaining branches, versioning and releasing apps. Should have experience in publishing apps to play store. 
6. Ready to help team members in their technical challenges 
7. Collaborate with cross-functional teams to define, document, design, and ship new features

Personality we expect: 

1. You love an Agile work culture and deliver as per plan  
2. You're a lively person who's passionate on what you do  
3. You're a nonstop learner and enjoy sharing the learning to your juniors 
4. You're socially connected with the team and helping others team voluntarily. 
5. You're tech- expertise and effective in tools operation automate the regular process. 
6. You're someone who loves problem-working by seeing the occasion in every challenge and you enjoy learning from failures  
7. Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary. 
8. Think of user needs instead of system needs 

Job Description: