Cutshort logo
Fast Growing Ethnic Wear Brand logo
Associate - Customer Experience
Fast Growing Ethnic Wear Brand
Associate - Customer Experience
Unnati's logo

Associate - Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 5 yrs
₹5L - ₹6L / yr
Delhi, Gurugram, Noida
Skills
Customer Support
Customer Service
Freshdesk
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Associate - Customer Experience, you will be responsible for managing large amounts of calls and emails and social media, if required.

What you will do:

  • Identifying and assessing customer’s needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers

 

Desired Candidate Profile

What you need to have:

  • Strong customer handling skills on phone and email
  • Familiar with CRM systems and practices
  • Prior experience with Freshdesk and Magento would be a plus
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication skills ( both written and verbal )
  • Ability to multitask, prioritize and manage time effectively
  • Empathy and Compassion
  • Punctuality
  • Ability to stretch long hours and work for the bigger vision of the company
  • Experience with Microsoft office and G-suite (google)
  • Basic knowledge of Microsoft Excel for reporting purposes is a MUST
  • Good hold on English Grammar
  • Problem identification and solving attitude
  • Ability to listen
  • Customer Obsession
  • High integrity
  • Decisiveness
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

NeoGenCode Technologies Pvt Ltd
Gurugram
1 - 3 yrs
₹0.5L - ₹3L / yr
Business Development
Business-IT alignment
Recruitment
Sales
Marketing

Job Description :

Job Title : Business Development Executive (IT Domain)

Location : Gurgaon (On-site)

Experience : 2+ Years in IT sales and HR recruitment

Working Days : Monday to Saturday

Key Responsibilities :

  • Identify and generate leads for IT sales and recruitment services.
  • Build and maintain strong client relationships to understand their requirements.
  • Develop and implement strategies to drive business growth in IT staffing and recruitment.
  • Conduct market research to identify new business opportunities.
  • Collaborate with internal teams to ensure seamless service delivery.

Key Skills :

  • Proven experience in IT sales and HR recruitment.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to meet and exceed sales targets.
  • Proficiency in MS Office and CRM tools.

Qualifications :

  • Bachelor’s degree in Business, HR, or a related field.
  • Relevant experience in the IT domain is mandatory.

Perks :

  • Competitive salary and incentives.
  • Opportunity to work in a dynamic and growing team.
Read more
Remote only
0 - 0 yrs
₹1L - ₹2L / yr
skill iconPython
skill iconReact.js
HTML CSS3

We are looking for passionate and motivated Developers to join our growing technical team. The ideal candidate should have strong foundational knowledge in Python/Django or React with Django and be eager to work on real-time web development projects.

  • Freshers only
  • Candidates must be from Kerala or Tamil Nadu
  • Degree in Computer Science, IT, or related field (or equivalent skills)

Open Positions:

Python Django Developer

React + Django Developer

Key Responsibilities:

  • Develop, test, and maintain scalable web applications.
  • Write clean, efficient, and reusable code using Django and/or React.
  • Collaborate with UI/UX designers and backend developers to implement new features.
  • Debug, troubleshoot, and optimize application performance.
  • Participate in code reviews and contribute to team discussions.
  • Stay updated with the latest web development trends and technologies.

Requirements:

  • Basic to strong knowledge of Python and Django framework.
  • Familiarity with React.js (for React + Django role).
  • Understanding of REST APIs and database concepts.
  • Knowledge of HTML, CSS, and JavaScript.
  • Strong problem-solving and logical thinking skills.
  • Good communication and teamwork abilities.
  • Freshers and career restart candidates are welcome to apply.



More Info:

Company: Altos Technologies


Website: www.altostechnologies.in


Job Type: Permanent Job


Industry: IT / Web Development


Function: Software Development


Employment Type: Full-time


Location: Kochi & Chennai

Read more
CEDRETO MARKETING PRIVATE LIMITED
Ankit Agarwal
Posted by Ankit Agarwal
Gurugram
1 - 2 yrs
₹3L - ₹4L / yr
Copy Writing
Content Writing
MS-Office
  • Write copy for a variety of media including social, print, video, and online
  • Edit and proof work to ensure high editorial standards are met across all content outputs
  • Collaborate with creative, product, marketing, and legal to assess project needs and help with messaging
  • Drive brand consistency across all company communications
  • Develop and implement brand guidelines
  • Stay current on trends and competitors within the editorial sphere
  • See projects through the whole creative lifestyle, from inception to deployment
  • Strong creative thinking skills and ability to think conceptually
  • Comfortable working independently with little direction under tight deadlines
  • Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
  • Proven ability to demonstrate brand voice
  • Strong attention to detail
  • Excellent portfolio of work
Read more
Global Health-tech Saas platform
Global Health-tech Saas platform
Agency job
via Unnati by Astha Bharadwaj
Pune
4 - 8 yrs
₹12L - ₹15L / yr
Product Management

Headquartered in Redwood city, CA, our client is a communication and assessment SaaS startup that enables the movement health professional (athletic trainer, physical therapist, recovery specialist) to seamlessly capture and assess patient care data through cutting edge technologies such as machine learning and AI. It improves outcomes for healthcare organisations by identifying early signs of clinical deterioration in chronically-ill patients thereby decreasing hospital admissions and reducing unnecessary spending.


This revolutionary startup has raised $3 Mn in a seed funding round led by top investors. It is all set to democratise the accessibility and affordability of movement health through its full stack digital health platform.

As a Senior Product Manager, you will be responsible for leading ideation and execution for a critical product area of the overall SaaS platform.

What you will do:

  • Developing and refining prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts
  • Owning the successful delivery of your roadmap and co-owning the success of the overall products
  • Effectively identifying and managing cross-team dependencies
  • Building effective relationships that matter with engineering, design, QA and a variety of cross-functional stakeholders
  • Developing communications material, value propositions, and high-level strategic justification to help explain the why of your product both internally and externally
  • Developing relationships with customers and prospects, gathering and understanding customer feedback on existing products and products in development
  • Communicating the vision of the product, value proposition and releasing goals to the cross-functional team as part of the release planning process

 

Desired Candidate Profile

What you need to have:

  • Bachelor’s degree
  • 2 Years of product management experience, including cloud/SaaS product
  • Preferably 5 Years of product management experience, including cloud/SaaS product
  • Healthcare Experience
  • Understanding of the industry, market, and product/service trends affecting the organization’s competitiveness
  • Expertise on features and product
  • Excellent communication and collaboration skills
  • Customer centric mindset
  • Ability to lead agile teams effectively
  • Ability to use common tools to create mockups, stories, and roadmaps
  • Ability to find way to measure and track customer satisfaction effectively throughout the product development    

 

Read more
Verismart
at Verismart
1 recruiter
Saurabh Gupta
Posted by Saurabh Gupta
Remote only
2 - 5 yrs
₹9L - ₹15L / yr
Ethereum
Hyperledger
HyperMesh
Blockchain
Cryptography
+4 more
We are building a privacy-enabled permissioned blockchain network. We require a blockchain engineer to help us bootstrap the network using Consensys Hyperledger Besu / GoQuorum as well as build an application to demonstrate the privacy features of such a network . As a developer you'll be responsible for building production level software for the Indian government. You should be self motivated, and be able to proactively push from the start to finish of this project. Furthermore, you must be able to analyze and evaluate blockchain based technology in the market. This is a full-time position for a person based in India and working in the IST timezone. You'll be working on the cutting edge of privacy enabled blockchain networks with actual real-world use case.

Responsibilities:
- Quickly test & evaluate the hyperledger Besu vs GoQuorum to arrive at the best platform which fits our use-case
- Focus on core-blockchain infrastructure as viewed through the privacy aspects, scalability & deployment challenges in the real world
- Designing, coding, testing as well as deployment, documentation & support
- Solve interesting technical & business challenges
- Collaborate with our mobile/web team to integrate & promote best practices
Read more
Transportation | Warehouse Optimization
Keith Moore
Posted by Keith Moore
Remote only
2 - 20 yrs
₹10L - ₹35L / yr
skill iconC++
Microsoft Windows Azure
skill iconDocker
skill iconGit
skill iconScala
+3 more

Company Introduction

AutoScheduler is looking for a remote senior software developer to join our talented team. The ideal candidate is a self-starter who is interested in constant learning. We want this person to join our dynamic team as we take an established software and re-develop it from scratch as a part of a new start up.

Job Description

We are looking for a Backend C++ developer responsible for maintaining and developing algorithmic C++ for new and existing customers. Your primary responsibilities will be to design and develop applications and services, and to coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, robust design, and quality product is essential.

Responsibilities

  • Work with non-technical personnel to translate business requirements into stories and epics
  • Translate application storyboards and use cases into functional applications / features
  • Design, build, and maintain efficient, reusable, and reliable code
  • Ensure the best possible performance, quality, and responsiveness of applications
  • Identify bottlenecks and bugs, and devise solutions to these problems
  • Help maintain code quality, organization, and automation
  • Write and maintain unit/functional/integration tests

 

Requirements

  • Bachelor’s degree with STEM concentration + 2 years’ work experience, or equivalent work experience
  • Fluent in English
  • Demonstrably proficient in C/C++ and the ability to parse C/C++ code
  • Proficiency in Node.js and Javascript
  • Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
  • Working knowledge of at least two other programming languages (e.g. Go and Python)
  • Proficient understanding of modern distributed code versioning tools (like ‘git’)
  • Thorough understanding of SQL, and in-depth experience with at least one RDBMS (e.g. PostgreSQL or Microsoft SQL Server)
  • Experience with automated testing frameworks and unit tests
  • Solid understanding of object-oriented programming and principles
  • Knowledge of functional programming principals / concepts

 

Desired Skills

  • Experience building applications with C++
  • Experience building cross-platform applications with Scala
  • Experience with functional programming
  • Familiarity with concurrency patterns in Scala
  • Experience building distributed systems and/or decoupled microservices
  • Experience building software using cloud-based services (in any cloud platform)
  • Experience using “gRPC” and Protocol Buffers (“protobuf”) and/or experience creating services that exchange non-JSON data over non-HTTP protocols
  • Familiarity with continuous integration
  • Familiarity with Docker / containerization
Read more
PowerSchool India
at PowerSchool India
4 recruiters
Guru Morasa
Posted by Guru Morasa
Bengaluru (Bangalore)
4 - 7 yrs
₹10L - ₹20L / yr
MEAN stack
skill iconNodeJS (Node.js)
skill iconExpress
skill iconMongoDB
Angular

Overview

This position, under the general direction of the Lead and/or Manager, Software Engineering, will be responsible for technical and development support for our award-winning K-12 software. This role will implement, code, build, and test new features, maintain existing features, and develop new plugins/accelerators that will enhance the functionality of our existing product. Additionally, this position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction.

Responsibilities

Essential duties and responsibilities include the following.

 

  • Develop modules and functionalities in front end using Angular, Typescript framework.
  • Development of plugins using Node.js(Express.js).

Configuring and Working with MongoDB.

Working on Reusable libraries, Packaging in Nodejs.

Experience in Jira, Development lifecycle, handling and completing tasks assigned in Jira.

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

  • 4+ years’ experience in software engineer role
  • Bachelor’s degree in Computer Science or Information Technologies required or equivalent experience
  • Knowledge of current web client technologies including demonstrable proficiency with Javascript, Angular 6,7,8, NodeJs, ExpressJs, Typescript, MongoDB, Graph QL, Bootstrap, HTML5, Css3, Json, Ajax, Scss, SASS, JQuery, GIT Lab
  • Proficient in SQL, Oracle experience a plus

 

  • Ability to architect, test, develop, implement and troubleshoot Front End applications
  • Strong written and verbal communication skills
  • •Strong ability to handle a heavy workload with multiple projects and frequent interruptions
  • Strong ability to work in a changing, dynamic environment
Read more
Lockated
at Lockated
1 video
1 recruiter
Atrayee Talapatra
Posted by Atrayee Talapatra
Mumbai
2 - 4 yrs
₹2L - ₹4L / yr
Copy Writing
Content Writing
copywriter
writer
Communication Skills
We are looking for a Copywriter or a Content Writer to join our company and enrich our website/postings with new blog posts, guides and marketing copy.

- Responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.

- Ultimately, the goal is to deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

KEY TASKS/RESPONSIBILITIES :

- Research industry-related topics (combining online sources, interviews and studies)

- Write clear marketing copy to promote our products/services

- Prepare well-structured drafts using Content Management Systems

- Proofread and edit blog posts before publication

- Submit work to CEO for input and approval

- Coordinate with marketing and design teams to illustrate articles

- Conduct simple keyword research and use SEO guidelines to increase web traffic

- Promote content on social media

- Identify customers- needs and gaps in our content and recommend new topics

- Ensure all-around consistency (style, fonts, images and tone)

- Update website content as needed

SKILLS REQUIRED:

- Proven work experience as a Copywriter / Content Writer or similar role

- Portfolio of published articles

- Experience doing research using multiple sources

- Familiarity with web publications

- Excellent writing and editing skills in English

- Hands-on experience with Content Management Systems (e.g. WordPress)

- Ability to meet deadlines
Read more
Trip In
at Trip In
1 video
1 recruiter
Ishan Shetty
Posted by Ishan Shetty
Mumbai
3 - 7 yrs
₹9L - ₹20L / yr
skill iconAngularJS (1.x)
skill iconHTML/CSS
skill iconNodeJS (Node.js)
AngularJS Developer We are looking for an AngularJS Developer responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a mobile and desktop web app, with a focus on performance. JD Delivering a complete front end application 2. Ensuring high performance on mobile and desktop 3. Writing tested, idiomatic, and documented JavaScript, HTML and CSS 4. Coordinating the workflow between the graphic designer, the HTML coder, and yourself 5. Cooperating with the back-end developer in the process of building the RESTful API 6. Communicating with external web services Skills Required: A 4-year college degree, preferably in computer science or engineering or equivalent experience. Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience. Creating self-contained, reusable, and testable modules and components. Ensuring a clear dependency chain, in regard to the app logic as well as the file system. 4. Extensive knowledge of CSS and JS methods for providing performant visual effects 5. Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system 6. Creating custom, general use modules and components which extend the elements and modules of core AngularJS
Read more
Pratiti Technologies
Mahip Patel
Posted by Mahip Patel
Pune
2 - 15 yrs
₹3L - ₹17L / yr
skill iconJava
Struts
Spring
J2EE
Hibernate (Java)
+1 more
Company: Pratiti Technologies Pvt. Ltd. Industry: IoT, Mobility, Cloud, Analytics ‘Pratiti’ is a Sanskrit word which means Certainty, Insight or Trust. We at Pratiti Technologies would like to call ourselves as Technology Craftsmen. In these days of faster technology evolution, we believe in continuously updating ourselves. We are very passionate about learning newer technologies in-depth and applying them to solve business problems. We take pride in, and enjoy providing Technology Insights to help realize Innovation. We believe technology craftsmanship is essential for certainty as realization process is full of challenges. Job title & Location: Java Developer/Software Engineer – Pune, India Required Skills: • Strong experience in Java J2EE development on Spring / Spring Boot • Good exposure to front end development using technologies such as HTML5, JavaScript, Ajax, Angular etc. • Knowledge in OOAD and Design patterns and experience working with modeling languages like UML. Should be well-versed with clean code principles (e.g. DRY) • Hand-on experience on servers like Tomcat, J Boss, Web Sphere Good to have/Add-ons: • NoSQL databases such as MongoDB • Development of microservices • Cloud platforms such as AWS, Azure, Cloud Foundry • IoT
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos