Associate - Customer Experience

JD for Salesforce Developer

Must-Have:

• 5 years of experience in Salesforce

• 2+ years of experience in Salesforce Vlocity

• Experience working with Lightning org is a must.

• Should be able to perform with minimal guidance from Lead developers.

• Should be able to guide their offshore peers when needed.

Preferred:

• Preferably candidates who have Salesforce CPQ and CLM

• Preferably candidates who have experience with Salesforce Sales Cloud

• Preferably candidates who have experience with integration between Salesforce and external systems.

• Preferably candidates having experience in the energy industry.

• Preferably candidates who have at least 1 Salesforce certification.

• Experience with other technologies such as .NET, MuleSoft, MS SQL Server, and Oracle is a plus.

• Experience working with digital signature applications like Sertifi, DocuSign, etc.

• Experience working on applications that connect to credit bureaus such as Equifax, Experian, etc.

Experience in the Energy and Utilities domain

Proficiency in APEX and Vlocity

Good understanding of SQL Server and ability to write strong SQL and stored procedures (nice to have)

Ability to work independently as well as part of a team

Responsibilities:

Design and develop solutions on the Salesforce platform to meet the needs of the Energy and Utilities business

Collaborate with cross-functional teams to gather requirements and provide technical guidance

Enhance and maintain existing Salesforce applications, including debugging and troubleshooting issues

Write clean, efficient, and well-documented code that adheres to best practices

Continuously improve technical skills and stay up-to-date with the latest Salesforce developments and best practices

Job Type- Full Time

Exp- 05 years

Location- Hyderabad (WFH) ( For meetings need to attend office)

Job Title: Demo sales associate (DSA) - Inside Sales Location: Koramangala, Bangalore (Work from Office) Employment type: Permanent Incentives structure: Weekly (Every Friday) Salary : 7.4Lac per annum ( (5 LPA fixed + 2.4 LPA variable) Working Days: 6 days (Tuesday -Sunday) Experience:- 0-1yrs Mondays weekoff

JOB DESCRIPTION

 This is an individual contributor role in a high performance target-driven sales environment that emphasizes on selling unique programs designed for children in ages 6-14 years. Your role will start with contacting parents over the phone and convincing them to enrol their children to WizKlub programs.  Candidates should be willing to talk to 60-70 customers everyday over the phone - video calling pitching WizKlub programs and regular sales follow-ups to drive admissions / sales.  Candidates will be taking up revenue responsibility to drive 5-7 lakh revenue (Sales) per month. Prefer candidates who have worked on revenue targets in the earlier organizations.  Should be working 6 days a week, Mondays week-off.  Should be able to build rapport with customers (Parents) by understanding Customer profile & problems to explain the implication of ineffective learning methods and explain the benefits of WizKlub programs.

  About Freespace* (a.k.a. Workplace Fabric)                

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric

What is on our offer?                                                                                                                                        

• An absolutely action packed, fun and demanding workplace lets our consultants to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.

  Job Details                                                                                                                                                

Experience: (4-6 years) Mid-senior level. 

A user experience designer role is required for the overall solution interface design that is built by multidisciplinary teams in India and UK and used globally.  

The person 

• 4+ years of experience in a design role with demonstrated success. 
• Can think from product design to interaction design and graphic design understanding user psychology. A mix of both product management and UX design abilities. 
• Prototyping skills to make high fidelity interactive wireframes using Adobe XD, Sketch or similar tools. Experience in making data visualizations. Ability to conduct user research, understand stakeholder requirements and create UX strategy for the product.  
• Ability to develop design guides, set standards and drive rational and satisfying experiences.  Thinks through various scenarios, user flows and states of a product. 
• Makes sure the interface is intuitive/self-evident and has necessary visual cues to get users started. 
• Ability to filter the ethos of the company which is focused on simplicity and choice into every feature of design. 
• Collaborate with the product and engineering teams to ship products. 
• Keep abreast of competitor products and industry trends. 
• Should have great attention to detail. 
• To showcase a portfolio of works that demonstrate the desired skills. Ideally have an Interaction Design or related degree at the bachelor or master level.  

Big-Plus Skills:

Should be well versed with

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Qualifications:

1. Minimum 3 years of experience in Product design using latest prototyping techniques
2. A degree in B.Tech/BE required.
3. Outstanding written and verbal communication skills and interpersonal skills

 Key Behavior                                 

• Ability to lead a project with complete ownership of project delivery
• Clear thinker with a systematic problem-solving approach
• Unafraid to own mistakes
• Enthusiastic, analytical, creative, innovative and confident

Desired Candidate Profile

• Minimum 1-2 years experience in business development
• Experience in sales is a plus
• Excellent communication and negotiation skills
• Fluent in English and Hindi
• Knowledge in Microsoft Office (Word, Excel & PowerPoint)
• Willingness to work 6 days a week
• Willingness to travel within DelhiNCR
• Event planning experience is a plus
• Ability to take ownership and achieve targets under pressure    

• Design and document all in-house and client policies, procedures and systems.
• Deploy an HRMS / HRIS system for entire organisation.
• Assist in recruiting the new teams.
• Assist in the development of new HR products and services.

• Formulate strategic and practical plans, and provide advice to clients and employees to address daily issues, and HR matters.
• Conduct research (data collection, surveys etc.) to identify the root cause. Develop and implement HR policies, systems and processes or make modifications to address issues.
• Promote HR programs to create an efficient and conflict-free workplace.
• Devise plans and techniques to drive change and culture management.
• Select and implement suitable HR technology.
• Administer compensation and benefit plans.
• Refurbish knowledge of advancements in the field and present new ideas.

• Conduct recruiting, onboarding, training, off-boarding, and management of personnel.
• Approach, communicate and recruit talent through social networking, job search and portfolio websites.
• Maintain recruitment database, keep track of internal and external job applicants, and respond to speculative recruitment enquiries.

• Initiate and lead human resource programs and projects
• Coordinate Employee Relations and Engagement activities, including rewards and recognition.
• Organize training & development initiatives
• Handle all leave of absence requests from start to finish.
• Maintain employee files and records in electronic and paper form
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Motivating, developing, and directing people as they work. Identifying the best people for the job.
• Undertake tasks around performance management.
• Ensure compliance with labor regulations

• Years of Relevant Experience 3+ years of proven experience as an HR Generalist / Consultant
• Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experience in project management preferably HR related.
• Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.

• An analytical mind with problem-solving abilities
• Desire to work as a team with a results driven approach
• Should adhere to strict confidentiality in maintaining all company and client data.

• Excellent communication, interpersonal and consulting skills
• Ability to strategise and formulate business plans

•  
• In-depth knowledge of HR principles, functions, methods and best practices
• Good knowledge of employment/labor laws
• Understanding of research methods and analysis.