Associate - Customer Experience

About Intugine:

The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs.

Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.

Role:

The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers.

Responsibilities:

• End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.
• Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.
• Design and set up processes and work on continuous improvement of the set processes
• Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them.
• Set and monitor KPIs to access projects.
• Implement systems and processes that deliver improvement toward 100% conformance to client requirements.
• Research and analyze Intugine's new products and design a process for their implementation.

Requirements :

• 1-2 years of experience in product implementation
• B2B SaaS implementation experience preferred
• You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital.
• Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must.
• Soft skills, including effective time management, prioritizing, and delegation, are a must.
• Knowledge of SCM is a plus.
• Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
•  Desire to assume responsibility and work autonomously.
•  Highly organized and able to juggle numerous tasks.
•  Good written and spoken English (being a native speaker will be a plus).

Perks at Intugine:

• Comprehensive Health Cover - For you 
• Personal Development Budget- Upskill yourself, we’ve got the bill
• Flexible Working Hours - Set your work hours
• Open door policy - No to cubicles. Yes to the Open door policy. 
• Generous Parental Leave - Cause work comes second sometimes
• Documented Equal Pay Policy - Since we’re in 2025!
• Education Assistance - Let us help you soar to new heights
• Work Autonomy - Enjoy complete ownership over your work 
• Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness, etc.
• Company Outings - Unwind with teammates. Work can wait.
• Paid time off - Because your well-being is our priority

Company: Chicmic Studios

Job Role: Shopify Developer

Experience Required: 2+ Years

Skills Required: Shopify, Laravel, Wordpress.

Job Description:

We are seeking a skilled Shopify Developer with 2+ years of experience to join our dynamic team at ChicMic Studios. The ideal candidate should have hands-on experience in developing and customizing Shopify websites and themes, along with a strong understanding of e-commerce best practices.

Key Responsibilities:

• Develop and customize Shopify themes to meet client requirements.
• Build responsive and visually appealing e-commerce websites using Shopify.
• Integrate third-party apps and tools to enhance functionality.
• Optimize website performance for speed and scalability.
• Implement SEO best practices to improve online visibility.
• Collaborate with designers, marketers, and other team members to deliver high-quality solutions.
• Troubleshoot and resolve bugs or issues in Shopify stores.

Required Skills and Qualifications:

• 2+ years of hands-on experience in Shopify development.
• Must have expertise in Laravel and Wordpress.
• Proficiency in Liquid, HTML, CSS, and JavaScript.
• Experience with Shopify APIs and custom app development.
• Strong understanding of e-commerce workflows and UX/UI principles.
• Familiarity with version control systems like Git.
• Knowledge of cross-browser compatibility and responsive design.
• Excellent problem-solving skills and attention to detail.

Preferred Qualifications:

• Familiarity with tools like Photoshop or Figma for design collaboration.
• Understanding of payment gateways, shipping, and tax integrations.

Office Address: F 273 , Phase 8B Industrial Area, Mohali, Punjab.

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics or the myriads of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.

Role Overview:

We are seeking a dynamic and motivated Presales (Inside Sales).

This role is perfect for individuals looking to gain hands-on experience in sales processes, client engagement, and lead generation

Key Responsibilities:

 Conduct market research to identify potential clients and key decision-makers.

 Assist in lead generation and prospecting activities using various tools and platforms.

 Reach out to prospects via calls, emails, and social media to introduce company products/services.

 Support the sales team in preparing proposals, presentations, and sales collateral.

 Schedule meetings and product demos for the sales team.

 Maintain and update CRM systems with accurate lead and customer information.

 Collaborate with marketing to align lead generation efforts with campaigns.

 Track and report on outreach and lead generation metrics.

Qualifications:

 Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.

 Strong communication and interpersonal skills.

 Basic understanding of sales principles and customer relationship management.

 Self-motivated, goal-oriented, and eager to learn.

 Ability to multitask and manage time effectively.

What You will Gain:

 Hands-on experience in presales and inside sales processes.

 Exposure to sales tools and CRM platforms.

 Opportunity to develop client engagement and communication skills.

 Mentorship and guidance from experienced sales professionals.

🎉We are HIRING

⁠👩‍💻Full Stack Developer at Adizen.ai (http://adizen.ai/)

About Adizen.ai

⁠Adizen is a company founded in September 2023 by Jashan Suri and Bhanu Chaudhary. Jashan has graduated from IIT Delhi and worked at Sequoia Capital and Bain & Company. Meanwhile, Bhanu is an IIT Kanpur graduate and a 3X founder having founded multiple startups including FoodMonk.

⁠Adizen.ai is spearheading two major ventures: crafting a healthcare software solution primarily for the UK market, and designing a custom ERP system for a Mechanical, Electrical, and Plumbing (MEP) company to boost their operational efficacy and output.

Roles and Responsibilities 

⁠We're open to hiring a fresher, but we expect you to have experience working on projects.

Tech Stack: Our tech stack includes React, Node.js, Mongo DB, and Payload.

Timeline: Full time OR 6 months internship

Kindly fill this form!

https://forms.gle/oG7nB7iepg1WG2bCA

JOB DESCRIPTION - GRAPHIC DESIGNER

Title - Graphic Designer

Reporting to - Social Media Executive

Location - Hyderabad (Work from Office)

About Us -

At Devaseva, we believe in the power of devotion to bring joy and fulfilment to our lives. That's why we've created a dharmic tech platform where devotees can immerse in devotion through the sacred practice of Devaseva, no matter where they are in the world. 

Our mission is to preserve the ancient wisdom of Sanatana Dharma and Vedic Rituals and make them accessible to all through technology. We want to provide a space for individuals to deepen their connection with the divine. 

Our team is composed of knowledgeable and passionate people who are committed to using technology to enhance the spiritual experience. We are always exploring new and innovative ways to improve our platform and provide a meaningful and fulfilling experience for our users.

If you are driven, talented, and passionate about the spiritual path, we would love to hear from you. Join our team and be a part of the Devaseva family, as we work together to bring joy and fulfilment to individuals everywhere through devotion.

Short Description -

We at http://www.devaseva.com">Devaseva are looking for a creative graphic designer to join our power team and grow with us. If you are passionate about growing in a dynamic fast paced startup environment, we are happy to consider your profile despite the odds. Inclination and passion towards the company's vision and mission is definitely an added advantage.

Roles and responsibilities -

• Design specific pages for Devaseva Campaigns - aesthetic aspects from the brief given by the campaigns head, Work on basic content for pages based on suggestions from the business/marketing team.
• Create user flows & design landing pages for our campaigns.
• Create required illustrations to increase visual appeal.
• Conceptualize and design video collaterals and illustrations for marketing campaigns, Perform storyboarding, editing, composting, rendering, and other post-production processes.
• Understand the unique needs of each campaign and suggest relevant video styles based on the campaign objectives.
• Most of the work will be creating visuals for Facebook, Instagram, website, and digital media.
• Design requirements for emailers, infographics, social media posts, and promotional campaigns showcasing the work to the donors of Devaseva.
• Exploring design requirements and brainstorming about various creative options and solutions.
• Working on the consistency of Devaseva's image in the media in terms of typography, colours, and tone of voice.
• Maintaining and organising files and designs in a neat and consistent manner. Digital typography, Aesthetic design sense, Exceptional creative qualities.

Required Skills -

• Working with the Adobe Creative Cloud Suite - Illustrator, Photoshop, and After Effects (Premiere Pro Optional), or any popular tools available in the market.
• At least 1-2 years of visual design experience, Knowledge of layouts, graphic fundamentals, typography, and web limitations; must have the ability to storyboard or translate ideas to team members.

• Education or experience/ interest in similar industries would be highly preferred.
• 1-3 years of experience in Graphics and Motion Design.
• A Bachelor’s degree in graphic design, industrial design, interior design, or any related field

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Role: Product Manager

Experience: 5-10 years

Location: Hyderabad (Remote due to COVID-19)

Technovert is not a typical IT services firm. We inculcate the product mindset for the talent working with us. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

Step ahead, we are looking for a Product Manager who can create best out of excellent engineering minds and build together a product which suffice Insurance Industry needs. This is a pivotal role where you can see yourself working with the Technology, Sales, Marketing and Leadership team. 
Your Responsibilities

• Identify product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
• Define the product strategy, and translate product strategy into roadmap and feature definition, in line with business and customer experience objectives.
• Collect and develop ideas, prioritize the ideas, create business cases
• Define, track, and improve key product metrics.
• Drive the product discovery process for large projects and support the product implementation and deployment
• Partner and collaborate with stakeholders from multiple teams like Engineering, UX, Data, etc. across numerous business units across countries and teams
• Liaise with Engineering and Product owners to help them implement and verify the product increments
• Liaise with Sales, Marketing, Services and Support organizations to launch the product evolutions to market
• Works with product marketing department to develop effective communication activities and programs including product positioning, collateral development, whitepapers, and analyst engagement
• Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
• Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.

Ideal Candidate Traits

• Strong understating of the Insurance industry. Preferable Life & Health.
• Must be able and willing to think and act strategically and tactically
• Excellent communication skills, and design thinking skills
• Strong analytical and problem-solving skills. Leveraging data to make informed product decisions.
• Must have sound business judgment as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
• Ability to explain the business and technical value of a technical offering to internal and external audience which is a mix of technical and non-technical customer representatives

Minimum Qualifications

• 4+ years of experience in technology product management.
• 3+ years of working in the insurance domain
• Have worked independently or as a lead on GTM and launch of at least 1 product
• Worked closely with developers in an agile development environment
• Prior experience as a developer preferred.

You will make an ideal candidate if you have: 

• Overall 6+  years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot 

• Experience in using dockers and Linux.

• Hands-on coding experience in developing web applications with REST APIs

• Good understanding/exposure to Kafka and Elastic.(must have)

• Log stash understanding is add-on

• Worked in a CI/CD environment with Jenkins and handled deployments by yourself 

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Requirements:

• Graduate (Any Discipline)
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• Excellent English - Verbal & Written (Highly Professional English)
• Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)