Robotics process automation consultant

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Your Responsibilities

1. Perform hardware and firmware security testing, including Hardware VAPT, TARA analysis, and penetration testing for embedded and IoT products

2. Conduct reverse engineering of firmware, binaries, and hardware components to identify vulnerabilities and weaknesses

3. Execute fuzzing tests (black-box, white-box, and grey-box) on device protocols, firmware, and communication interfaces

4. Perform vulnerability assessments using tools such as Nessus, OpenVAS, Nmap, and Wireshark

5. Develop and maintain test plans, test cases, and security checklists aligned with IEC 62443-4 and secure development lifecycle principles

6. Document findings, prepare detailed test reports, and collaborate closely with development teams to validate and resolve vulnerabilities

7. Support test automation within CI/CD environments to streamline security testing workflows 

Our Requirements

1. Bachelor’s degree in engineering, Computer Science, Cyber Security, or a related technical field

2. Minimum of two years of experience in device or embedded security testing, preferably within the Industrial Automation or Automotive sectors

3. Hands-on expertise in hardware penetration testing, firmware analysis, reverse engineering, and fuzzing methodologies

4. Experience in Hardware and Thick Client pentesting methodologies 5. Strong understanding of embedded systems, Linux environments, and communication protocols (industrial and automotive)

6. Knowledge of Secure Development Lifecycle and familiarity with IEC 62443-4 or equivalent standards.

Proficiency with tools such as Nessus, OpenVAS, Nmap, Wireshark, Burp Suite, Ghidra, IDA Pro, and other security testing utilities

8. Programming experience in C/C++, Python, or Shell scripting, with exposure to CI/CD tools and automation frameworks

9. Excellent written and spoken English communication skills

10. Proficient in using security testing tools and frameworks for embedded systems, firmware, and network protocols

11. Analytical, detail-oriented, collaborative, and proactive in identifying and addressing vulnerabilities

12. OSCP, CRTP, CRTO, eWPTX, CPENT, LPT, PNPT, or equivalent industry-recognized credentials 

Bachelor’s Degree or equivalent degree in computer science

Min 1-3 years of experience in Python and backend technology

Development experience with programming languages like C/C++, Erlang, Elixir.

Experience in Python / Go Lang is a must

Experience in creating and dealing with REST API and socket technology

Working Knowledge of RabbitMQ and Kafka

Knowledge of both SQL and NoSQL databases along with Redis and elastic search.

Working knowledge of network communication, TCP, UDP, HTTP, etc

Roles and Responsibilities:        

Participate in the entire application lifecycle, focusing on coding and debugging

Write clean code to develop functional web applications

Troubleshoot and debug applications

Perform UI tests to optimize performance

Manage cutting-edge technologies to improve legacy applications

Collaborate with Front-end developers to integrate user-facing elements with server-side logic

Gather and address technical and design requirements

Provide training and support to internal teams

Build reusable code and libraries for future use

Liaise with developers, designers, and system administrators to identify new features

Follow emerging technologies

Optimizing multiple producers and multiple consumer system

Develop a Fault-tolerant application design.

• SAP MM Functional Support
  • Functional support for all Material Management, Quality Management & Procurement
  • Taking initiative in new development in MM Area.
  • Master data validation
  • SAP Developments
  • Preparing Technical Specification Document
  • Implementation of development logic
  • Technical / Functional testing of MM developments
  • SAP Roles & Authorization
  • Role assignment to user ,New role/object/field creation according to requirement

Job Title: Business Development Executive (BDE)

Experience Level: 2+ Years

Location: Ahmedabad, Gujarat

Company Overview: Blockchain Solutions Network is a dynamic and rapidly growing company that is committed to innovation and excellence. We offer a range of products & services to our clients, and our success is driven by a talented and dedicated team of professionals.

We are currently seeking a Business Development Executive with 2+ years of experience to join our team and contribute to our continued growth and success.

Job Description: Position Summary: As a Business Development Executive at Blockchain Solutions Network, you will play a pivotal role in our growth strategy. Your primary responsibility will be to identify and develop new business opportunities, build relationships with potential clients, and contribute to the overall success of our sales and business development team.

Key Responsibilities:

● Lead Generation: Identify potential clients through various channels, including market research, cold calling, social media, and industry events.

● Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. ● Sales Pitch: Develop and deliver compelling sales pitches and presentations to potential clients, showcasing our products/services and value proposition.

● Sales Funnel Management: Maintain and update the sales funnel, including lead tracking, follow-up, and status reporting.

● Market Research: Stay updated on industry trends, market conditions, and competitor activities to make informed business development decisions.

● Sales Collateral: Assist in the development of marketing materials, proposals, and sales collateral to support the sales process.

● Networking: Attend industry events, conferences, and trade shows to expand your professional network and identify new opportunities.

● Reporting: Provide regular reports and updates on sales activities and progress to the senior management team.

Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in business development, sales, or related roles. Proven track record of achieving and exceeding sales targets. Excellent communication and presentation skills. Strong negotiation and relationship-building skills. Self-motivated, proactive, and results-oriented. Ability to work both independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.

As a Software QA +  Support engineer , you will be responsible for the test planning as well as writing and executing functional and non-functional test cases for sprints and releases. You will be a part of an Agile development team and would have full access to the complete development life cycle including opportunity to shape requirements. You will also be responsible to work with customers to help debug issues. We are looking for a relevant experience of about 5 years.

Requirements

• Strong knowledge of QA methodology and tools. Ability to translate use cases and/or technical specifications into test cases.
• Experience working directly with customers and/or clients to debug issues or provide resolutions
• Ensures creation of test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets.
• Reviews requirements specifications for testability and verifying/ensuring traceability of testing to requirements and vice versa
• Possess a detailed understanding of the requirements elicitation, analysis, and specification process including user requirement specifications and functional specifications for larger, complex applications.
• Experience working with project management tools like Azure DevOps or JIRA is preferred.
• Good Verbal and Written communication skills to communicate quality cross-functionally and with customers in formal and informal settings.

OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points.

To know more about OnScreen, please visit https://www.onscreen.us/

We are looking for lifelong learners who are not afraid to experiment and want to be an integral part of the team. If this sounds like a place where you would want to work, please apply. 

UI-UX Designer

http://www.nymbldigital.com/" target="_blank">http://www.nymbldigital.com

Full-time

Nymbl Digital is a content marketing and design agency based out of Bangalore catering to clients in Mumbai and Bengaluru. We are a small, young team of 6 and within 1.6 years of operations, we have catered to 20+ clients.

On the sidelines, we are working on a product, for which we are looking to add illustrators, creative artists and designers in our team. If you know someone, please do refer them to us.

Remote

Yesterday.
(Means we're looking for someone who can possibly join us ASAP or within 1 month at max)

Monday-Friday and alternate Saturdays. Sundays Off.

• Experience: 1-3 yrs in a UI/UX, designing or a similar role
• A prior client servicing experience will earn you brownie points!
• Strong understanding of modern mobile and website design principles.
• Strong UI/UX design portfolio - with design examples of website, landing page, emails/newsletters, banners, logo designs and other digital collaterals.
• Experience with Mobile & Web Apps is an add-on.
• Knowledge of wireframe tools (e.g. Balsamiq, http://wireframe.cc/" target="_blank">Wireframe.cc and InVision)
• Software skills - Photoshop, Figma, XD, InDesign, Sketch, Illustrator, After Effects, Origami Studio, Affinity Photo, Affinity Designer.
• Proficiency in verbal and written communications.
• Experience in handling multiple clients as a point of contact across various business verticals.
• Should be able to guide, mentor & manage a team.
• Strong in communication & client relationship building.

• We don't care for your marks - we care for what you learnt there.
• Impeccable, out of the box communication & writing skills. If wit and sarcasm runs through your blood then we're looking at the right person.
• Have you created a design interface that "you" wanted without caring if the world would need it? Then you're the kind of person who's selfish yet a charming one. ;)
• Independent, Responsible & Entrepreneurial.

We believe, these are some of the most under-rated skills in the professional world. A skill that takes a person from the associate table to the executive one.

> "An executive is the one who can think independently, figures out ways to get shit done and makes quick decisions along the way."

• Empathy + Kindness + Willingness to put in the work = Nymbl’s culture fit. If your ego writes off cheques your body can't cash - then it’s better you watch Suits at home. (Only legends will understand this)
• Dekho boss - thoda pressure toh hoga. Nahi toh heera kaise banoge? (Look bud, at times you’ll be under pressure. How else will a diamond come into being?)

• Undertaking user research, market research and competitor analysis whenever required.
• Designing of UI elements such as - websites, landing pages, emails, banners, navigation menus, search boxes, tabs, widgets and other digital assets.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Strategising and conceptualising a comprehensive UI/UX design strategy for the clients.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Producing high-quality UX design solutions through wireframes (both low and high fidelity), visual-graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Collaborating with the project coordination team and fellow designers to ensure the creation and delivery of tailored experiences for the client.
• Providing consultation on the implementation of UX research methodologies and testing activities in order to analyze and predict user behaviour.
• Adhering to style standards of the brand, inclusive of their typography and graphic design.
• Identify and troubleshoot UX problems (e.g. responsiveness, flow, complexity).
• Conduct layout adjustments and create responsive designs based on user feedback.

1. Competitive remuneration with yearly bonuses.
2. Work from anywhere. We intend to be remote - at least for the next few months.
3. Individual health insurance.
4. Bi-weekly chit-chat sessions: This is where a team member picks one topic of their choice and speaks for about an hour on it. It can be anything but shouldn’t be related to digital marketing. Come on? We do that shit every day, it’s time we learnt something new!
5. Personal Finance: Our team consists of finance aficionados and we kinda love to blabber about it. Just in case you need some help with planning your investments, insurance or just wish to know how to manage money - we’ll help you out.
6. Courses: We know tons of free but kick-ass courses out there to help you get to the next level. In case a course is paid & you think it will add value to your learning curve, it’s on the house.