11+ Workflow optimization Jobs in Bangalore (Bengaluru) | Workflow optimization Job openings in Bangalore (Bengaluru)

Job Summary:

We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.

Key Responsibilities:

- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.

- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.

- Provide training to the client's users and ensure that they are comfortable using the software.

- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.

- Create and maintain workflow documentation and ensure that it is up-to-date.

- Facilitate user acceptance testing and sign-off by clients.

Qualifications and Skills:

- Bachelor's degree in Computer Science, Engineering, or a related field.

- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.

- Strong understanding of workflow design and implementation methodologies, tools, and techniques.

- Experience with business process mapping

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Familiarity with SaaS software development and project management methodologies is a plus.

Website : www.kapturecrm.com

LinkedIn : https://www.linkedin.com/company/kapturecrm/

YouTube : https://www.youtube.com/c/KaptureCRM/videos

∙Primary Skills: Life Insurance and Annuity domain knowledge 

∙Secondary Skills: Functional testing knowledge, Functional test design. Insurance domain 

knowledge 

∙Analyze life insurance processes and translate them into functional specifications. Act as a 

liaison between business users and technical teams to ensure alignment. Conduct gap analysis, 

impact assessments, and support solution design. Participate in system testing, UAT support, and 

user training. 

∙Policy Administration: Develop and implement policies to ensure efficient and effective 

management of life insurance and annuity products. 

∙Claims Handling: Collaborate with clients to resolve claims in a timely and fair manner. 

∙Agent Compensation: Work with agents to establish compensation structures that incentivize 

sales and customer satisfaction. 

∙Consulting Engagements: Partner with clients on various consulting projects, providing expertise 

and guidance on life insurance administration. 

∙Application Enhancement Requirements: Define and prioritize requirements for application 

enhancements to improve the overall user experience. 

∙Automation: Explore opportunities for automation to streamline processes and increase 

efficiency. 

∙Training and Mentoring: Provide training and support to less experienced team members to 

ensure knowledge sharing and skill development. 

∙Automation frameworks and reporting tools.  

∙Writing, executing, monitoring and maintenance of automated test suites. 

∙CI/CD tools knowledge and Agile process 

∙Database- MySQL, Oracle 

• Bachelor's degree in finance or related field.
• 2+ years of experience in mortgage processing.
• Excellent mathematical and statistical aptitude.
• Analytical mindset.
• Good written and verbal communication.
• Good organizational skills.
• Exceptional interpersonal skills.
• Attention to detail.

Company Overview:

We are a dynamic & innovative company in the Automation sector, committed to delivering high-quality products/services to our customers. As we continue to expand our business, we are seeking a motivated Sales Representative to based in Bangalore.

Job Summary:

As a Sales Representative, you will play a pivotal role in driving the growth of our company in Bangalore City. Your primary responsibility will be to establish and maintain strong relationships with potential clients, generate new leads, and close sales to meet and exceed targets. You will be the face of our company, showcasing our products/services and presenting solutions that align with the needs of our customers.

Requirements:

1. Proven 2-3 years work experience as a Sales Representative in FMCG or a related role in Bangalore.

2. Strong understanding of the local market dynamics, customer preferences, and competition in Bangalore City.

3. Must have Excellent communication skills in regional language (Kanada) along with English & Hindi.

4. Self-motivated individual with a passion for sales and the ability to work independently / as part of a team.

5. Demonstrated problem-solving skills and the ability to think creatively to overcome challenges.

6. Bachelor's degree in Business, Marketing, or a related field is preferred but not mandatory.

7. Must have his/her laptop/Desktop, Smart phone+ Two Wheeler.

8. Flexibility to travel within Karnataka to meet with clients as & when required.

9. Ready to travel once in a quarter to HQ in Mumbai.

1. Managing Availability, Performance, Capacity of infrastructure and applications.
2. Building and implementing observability for applications health/performance/capacity.
3. Optimizing On-call rotations and processes.
4. Documenting “tribal” knowledge.
5. Managing Infra-platforms like Mesos/Kubernetes, CICD, Observability (Prometheus/New

Relic/ELK, Databases, Data Platforms Infrastructure

1. Providing help in onboarding new services with a production readiness review process.
2. Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
3. Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
4. Working with the Dev team to have in depth understanding of the application architecture and

its bottlenecks.

1. Identifying observability gaps in product services, infrastructure and working with stake owners

to fix it.

1. Managing Outages and doing detailed RCA with developers and identifying ways to avoid that

situation.

1. Managing/Automating upgrades of the infrastructure services.
2. Automate toil work.
3. A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.

Responsibilities

• Use latest processes and technology in order to build scalable, distributed, and

fault-tolerant site/software systems.

• Research and evaluate new methodologies and technologies that improve the quality,

reliability, and performance of the frontend engineering’s site/software development

systems and processes

• Apply usability principles and procedures and optimize builds. Reuse through

documenting common frontend components that save the business time in executing

future projects.

• Emphasize a consumer-focused approach in building sites/software and works with both

senior and junior frontend teams in determining the prioritization and estimation of new

features and improvements.

Requirements/Qualification

• Minimum 6 years experience in software engineering. At least 3 years of frontend

experience working in React with Redux Framework

• Highly proficient in CSS3, HTML5, Javascript. Also proficient in tools like Bootstrap and

Webpack for building products across multiple screen resolutions and browsers.

• Familiarity with cross-browser compatibility issues and demonstrate design and user

interface/user experience skills.

• Excellent time management, multi-tasking and communication skills