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What will you do?
●Improve customer service experience, create engaged customers, and facilitate organic growth
●Take ownership of customers’ issues and follow problems through to resolution
●Develop service procedures, policies, and standards
●Keep accurate records and document customer service actions, and discussions
●Analyze statistics and compile accurate reports
●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment
●Keep ahead of the industry’s developments and apply best practices to areas of improvement
●Adhere to and manage the approved budget
●Maintain an orderly workflow according to priorities
You should apply if, you have
●Verbal and written proficiency in English and Vietnamese
●1-2 years of proven working experience in customer-facing roles
●Excellent knowledge of management methods and techniques
●Working knowledge of customer service software, databases, and tools
●Awareness of the industry’s latest technology trends and applications
Job Overview:
We are looking for a dynamic and people-oriented HR Executive/Manager to oversee all aspects of human resources practices and processes. The ideal candidate will be responsible for recruitment, employee relations, performance management, training, and compliance with labor laws to ensure a positive and productive work environment.
Required Skills & Qualifications:
- Bachelor's/Master’s degree in HR, Business Administration, or related field.
- 1 years of experience in HR
- Strong communication and interpersonal skills.
- Knowledge of labor laws and HR best practices.
- Proficiency in MS Office and HR software tools.

Role Overview:
We're looking for a Senior Full-Stack Developer who doesn’t just write code—but builds systems, owns features end-to-end, and leverages AI tools to move fast and build smart. This isn’t a ticket-taking role. This is for builders who can architect, develop, and ship independently, with a bias toward action and clarity.
If you live inside your terminal, talk to Co-pilots like your pair programmer, and obsess over clean APIs and smooth user flows—let’s talk.
What you’ll do
- Take full ownership of features from problem → design → code → deploy → iterate
- Build modular, scalable APIs and frontend components using the MERN stack
- Use AI tools to write, debug, optimize code, and unblock yourself fast
- Integrate 3rd-party APIs, services, and AI capabilities where relevant
- Collaborate async with product, design, and other engineers
- Optimize performance, scalability, and dev workflows
- Own dev hygiene—documentation, tests, Git practices, CI/CD pipelines
Must-Haves:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- 4–5 years of full-stack experience in production-grade MERN apps
- You’ve shipped products end-to-end, not just maintained features
- Strong in JavaScript/TypeScript, both on frontend and backend
- Solid foundation in system design, API design, and debugging
- Comfortable using AI-native tools to code faster and better
- GitHub is your second home. You write clean commits and structured PRs
- Cloud/infra experience (Vercel, AWS, Docker/Kubernetes)
Application Link- https://forms.gle/R5eDjeWJ46b6ob188
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout


Job description
Key Responsibilities
- Design, develop, and maintain serverless applications using AWS services such as Lambda, API Gateway, DynamoDB, and S3.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Build and maintain RESTful APIs to support web and mobile applications.
- Implement security best practices for AWS services and manage IAM roles and policies.
- Optimize application performance, scalability, and reliability through monitoring and testing.
- Write clean, maintainable, and efficient code following best practices and design patterns.
- Participate in code reviews, providing constructive feedback to peers.
- Troubleshoot and debug applications, identifying performance bottlenecks and areas for improvement.
- Stay updated with emerging technologies and industry trends related to serverless architectures and Python development.
Qualifications
- Bachelors degree in Computer Science, Engineering, or related field, or equivalent experience.
- Proven experience as a Python backend developer, with a strong portfolio of serverless applications.
- Proficiency in AWS services, particularly in serverless architectures (Lambda, API Gateway, DynamoDB, etc.).
- Solid understanding of RESTful API design principles and best practices.
- Familiarity with CI/CD practices and tools (e.g., AWS CodePipeline, Jenkins).
- Experience with containerization technologies (Docker, Kubernetes) is a plus.
- Strong problem-solving skills and the ability to work independently and collaboratively.
- Excellent communication skills, both verbal and written.
Preferred Skills
- Experience with frontend technologies (JavaScript, React, Angular) is a plus.
- Knowledge of data storage solutions (SQL and NoSQL databases).
- AWS certifications (e.g., AWS Certified Developer Associate) are a plus.


Full Stack WordPress Developer with 5-8 years of proven experience in WordPress development. The ideal candidate will have a strong background in both frontend and backend development, with expertise in API integration, data manipulation, and data visualization. This role will involve building robust WordPress solutions from the ground up, integrating third-party APIs, and creating visually engaging data representations in the admin dashboard.
Responsibilities:
Develop and maintain custom WordPress themes, plugins, and frontend components
Implement backend functionality using PHP, MySQL, and other relevant technologies
Integrate third-party APIs and manipulate data to meet project requirements
Design and implement data visualization solutions using charts and graphs in the WordPress admin dashboard
Ensure seamless integration of frontend designs into WordPress
Work with cross-functional teams including project managers and other developers to deliver high-quality solutions on time and within budget
Troubleshoot and debug issues as they arise, providing timely resolutions
Stay up-to-date with the latest trends and best practices in WordPress development and Full Stack development
Requirements:
Bachelor's degree in Computer Science, Engineering, or related field
5-8 years of hands-on experience in WordPress development as a Full Stack Developer
Strong proficiency in PHP, HTML, CSS, JavaScript, and MySQL
Experience with frontend frameworks/libraries such as Bootstrap, React, Vue.js, or Angular
Proven track record of developing custom WordPress themes, plugins, and frontend/backend components
Experience with API integration and data manipulation
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Strong problem-solving and analytical skills
Attention to detail and commitment to delivering high-quality work
We are looking for an efficient Business Development Executive candidate who can immediately join us and has prior experience and knowledge only in the software/IT industry, handling software products(web applications, mobile applications) along with client handling. As a BDE you are expected to contribute to the successful completion of a client's journey from pitching to converting to a prospective client for the organization.
PROCESS RESPONSIBILITIES
- Cold Emailing.
- Communicating to different clients to know their requirements.
- Follow-ups with valuable leads and converting them into clients.
- Collaborating with sales manager to improve sales.
- Identifying the effective market to improve the client base,
- Bringing in new ideas and processes to help in achieving overall business.
EXPECTED TO BRING IN
- Having 1-2 yrs of relevant experience.
- Good communication skills both verbal and written are a must.
- Completed UG or PG degree in sales or marketing or business administration.
- Prior experience only in the software industry.
- Knowledge of CRM tools would be an advantage.

Following are the details
Details of the Opening
Role : .NET Developer
Skills : ASP.NET, MVC & SQL
Experience : 3 Plus Years
Location : Mumbai & Navi Mumbai
CTC : Open
Please note that the candidate with immediate - 15 Days notice period will be preferred.
To know more about us log on to http://www.kgisl.com" target="_blank">www.kgisl.com
- 6-9 years of strong development skills in Java JDK 1.8 or above.
- Experience in developing micro services in Spring Boot or Node.js.
- Experience in security, transaction, Idempotency, log tracing, distributed caching, monitoring and containerization requirements of Micro services
- Experience in developing High Cohesion & Loosely Coupled Micro Services.
- Strong acumen in Data Structures, Algorithms, problem-solving and Logical/Analytical skills.
- Thorough understanding design principles and implementation of different type of Design patterns.
- Sound understanding of concepts like Exceptional handling, Serialization/ Deserialization and Immutability concepts, etc.
- Good fundamental knowledge in Enums, Collections, Annotations, Generics, Autoboxing, etc.
- Experience with Multithreading, Concurrent Package and Concurrent APIs
- Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
- Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
- Hands-on experience with JMS
- Hands-on experience in creating RESTful webservices and consuming webservices
- Hands-on experience with Spring Boot and Spring cloud.
- Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
- Experience of writing Junit test cases using Mockito / Powermock frameworks.
- Should have practical experience with Maven/Gradle and knowledge of version control systems like Git/SVN etc.
- Good communication skills and ability to work with global teams to define and deliver on projects.
- Sound understanding/experience in software development process, test-driven development.
Additional Information
- Gender-Neutral Policy
- 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well being
* You are highly empathetic and passionate about helping others. You’re excited about building a strong design foundation within our team, but also eager to roll up your sleeves and do what it takes to ship products and features our users love.
* you’ve been part of a high functioning product and design team and have a knack for user research and UX design, but can be effective across a number of other product design functions. You’re ready to take ownership of our design process and the end-to-end designs of the most critical areas of our product.
What you'll do:
* Take high level product ideas from conception through execution, across web and mobile. We are a small team so you'll work across a wide range of areas - product strategy, user research, and UX/UI design in particular.
* Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals
You should have:
* 4+ years experience as a product designer across web and mobile
* Mastery of the basic principles of visual design and typography
* Mastery in design tools like Figma or Sketch or XD
* Experience with planning and conducting user research
* A passion for hard problems and helping people
* Empathy with customers, and a strong desire to understand them
* Strong desire to work on a small team where you'll be involved in almost every facet of our product planning + execution process