11+ Vietnamese Jobs in India

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

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We are hiring for the role of Automation engineer- Kotlin/Expresso.

Experience: 1 to 5 years

Notice Period : 1- 5 Years.

​Job Location: Bangalore

Job Description:

•Proficiency in programming/scripting with Kotlin/Espresso

•Strong experience in developing Automation scripts, Automation framework

•Experience in automation of Mobile applications and Rest APIs using Kotlin/Espresso framework

•Strong knowledge of automation tools/frameworks such as Espresso, Appium

•Hands-on expertise in using Kotlin programming

•Hands-on expertise in Atlassian tools like Jira, Bitbucket, Confluence etc.

•Experience with CI/CD tools such as GitHub, Jenkins, CI/CD

This is a part-time / Freelance opportunity

Vai Ra is a fine jewelry start-up based in Hyderabad. Founded in 2022, we are a digital-first D2C brand offering lab-grown diamond and moissanite jewelry. We are looking for a part-time/freelance digital marketing consultant who will work closely with the founders to drive the digital marketing activities.

Sales are the lifeline for a start-up, so ROAS and sales will be the main KPI. All the efforts of the person in this role should focus on maximizing sales through our campaigns. This will also fuel your growth within the organization. This role requires creative thinking to design profitable sales campaigns outside the "big agency" thought process. Our key performance indicator is Return on Ad Spend (ROAS) with a target of 12X. This target is achievable given our product range from 35k to 1 lac.

What would you be doing?

• Develop interactive ads with the available creative content. Our primary source of the content is photos and videos of real products (not photoshoots with models). You should be able to use these materials to build, test, and run your creative campaigns.
• Create interactive landing pages using Shopify-compatible apps
• Manage Google Ads and Meta ads campaigns independently, from strategy to optimization. You should be able to take complete ownership of the campaigns. Your performance will be measured by the sales reflected in your weekly dashboards.
• Manage email, WhatsApp, and SMS campaigns. These campaigns need to be designed daily, and you should be able to show revenue and Click-Through Rate (CTR) for them, similar to other paid advertising campaigns.
• Campaign management and optimization will be an integral part of this role. You should have good domain knowledge to detect and rectify technical problems across all ad tech tools, such as Google, Meta, and Bik.
• Implement exit popups, generate leads, and use these leads to create FOMO campaigns in regular intervals

Domain skills you must have to apply for this role:

• Google Ads
• Google Analytics
• Meta Facebook Business Manager
• Bik or similar marketing platforms
• Shopify

Other requirement for the role:

• You should be able to design sales campaigns that sell. We don't spend millions on campaigns. So you should be able to set aside the vanity metrics and be creative enough to create campaigns that mean the most for a startup
• You should be able to do everything from strategizing to running the campaigns without much supervision. Just like you, we dislike micromanagement.
• You’re organized with a high attention to detail: You’ll be managing all our ad campaigns

Experience

• 1-2 years experience in a performance marketer role
• Experience in managing campaigns for a luxury/lifestyle brand with high ticket orders is highly preferable
• Ability to work remotely (This is as much a skill as a perk)

Time commitment

• 20 hours per week

Why should you apply

• You will be our first digital marketer with a scope of making a great impact on a growing company
• Join a small team where every idea matters and a place that can take your skills to the next level
• Have an inside view of how D2C marketing works

About the Role: 

As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.

Key responsibilities:

• Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
• Analyze data to come up with actionable insights.
• Drive implementation of complex engagements.
• Become a knowledge powerhouse within the organization for anything related to logistics.
• Develop holistic business requirements and drive product development while working with the product and technology team. 
• Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output. 
• Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.

Preferred qualifications:

• MBA with 4+ years of solid experience in Logistics.
• Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
• Good to have experience working with B2B product-based organizations.
• Ability to understand the processes and cost drivers of customers from different industries.
• Strong analytical skills, with the ability to translate data into insights.
• Self motivated, result - oriented with a bias for speed and action.
• Good verbal, written, social, presentation and interpersonal skills.
• Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

• frames and using Agile methodology.
• Basic Azure server administration - Provide technical help during testing, development, and production.
• Discover, evaluate, and implement new technologies to maximize development efficiency - Design and implement complex, optimized algorithms with minimum time and space complexities

Requirements.

• Experience in .Net web development - Experience with C#, Angular Js, Angular2, SQL.

• Sound understanding of MVC design Pattern 

• Strong knowledge/understanding of OOPS concepts

• Experience with tools like Visual Studio, SQL Server, Git

• Good analytical and logical skills.

• Good written and verbal communication skills

• Passion for new technologies and innovations.

• Ability to grasp new concepts quickly.

• Takes initiative to uncover/develop solutions to potential problems

•  Ability to take on new projects and easily transition between tasks

• Team player who is receptive to coaching and adaptive to change

• Desire to excel and grow each day

• Strong knowledge of Web APIs, Typescript, ES6, ngrx

Nice to Have 

• Experience with of LESS, SASS, GULP and GRUNT. 

• Knowledge of VueJS

• .Net Framework and/or .Net Core
• Angular 2+, preferable Angular 10
• Experience with tools like Visual Studio, SQL Server, Git
• Material framework
• SASS
• Good technical aptitude
• Restful APIs
• Data structures and Algorithms
• Azure experience including Azure functions etc.
• Azure Devops

Role Summary

We Are looking for an analytically inclined, Insights Driven Product Analyst to make our organisation more data driven. In this role you will be responsible for creating dashboards to drive insights for product and business teams. Be it Day to Day decisions as well as long term impact assessment, Measuring the Efficacy of different products or certain teams, You'll be Empowering each of them. The growing nature of the team will require you to be in touch with all of the teams at upgrad. Are you the "Go-To" person everyone looks at for getting Data, Then this role is for you.

Roles & Responsibilities

• Lead and own the analysis of highly complex data sources, identifying trends and patterns in data and provide insights/recommendations based on analysis results
• Build, maintain, own and communicate detailed reports to assist Marketing, Growth/Learning Experience and Other Business/Executive Teams
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Analyze data and generate insights in the form of user analysis, user segmentation, performance reports, etc.
• Facilitate review sessions with management, business users and other team members
• Design and create visualizations to present actionable insights related to data sets and business questions at hand
• Develop intelligent models around channel performance, user profiling, and personalization

Skills Required

• Having 4-6 yrs hands-on experience with Product related analytics and reporting
• Experience with building dashboards in Tableau or other data visualization tools such as D3
• Strong data, statistics, and analytical skills with a good grasp of SQL.
• Programming experience in Python is must
• Comfortable managing large data sets
• Good Excel/data management skills