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Classplus

at Classplus

1 video
4 recruiters
Peoples Office
Posted by Peoples Office
Noida
1 - 1 yrs
Best in industry
Vietnamese
Customer Success
Customer Relationship Management (CRM)
Customer Retention

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities


You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

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The Unique Culture
PabitraKumar Sethy
Posted by PabitraKumar Sethy
Bhubaneswar
0 - 1 yrs
₹1.2L - ₹2L / yr
Search Engine Optimization (SEO)
Social Media Marketing (SMM)
Facebook Marketing
Keyword Research
Content Writing
+3 more

Job Title: Digital Marketing Executive


Job Description:


As a Digital Marketing Executive, you will play a vital role in developing and implementing digital marketing strategies to enhance our online presence, drive brand awareness, and achieve business goals. You will work closely with the marketing team to execute campaigns across various digital channels, monitor performance, and optimize strategies for maximum effectiveness. Your creativity, analytical skills, and understanding of digital trends will be crucial in generating measurable results and fostering customer engagement.


Responsibilities:


1. Digital Campaign Management

2. Content Creation and Management: 

3. Social Media Management 

4. Search Engine Optimization (SEO)

5. Pay-Per-Click (PPC) Advertising

6. Email Marketing

7. Analytics and Reporting 

8. Conversion Rate Optimization (CRO)

9. Digital Trends and Market Research.

10. Collaboration


Requirements:

1. Bachelor's degree in Marketing, Business, or a related field.

2. Proven experience in digital marketing with a focus on campaign management, SEO, PPC, social media, and email marketing.

3. Familiarity with digital marketing tools and platforms, such as Google Ads, Google Analytics, social media management tools, and email marketing software.

4. Strong written and verbal communication skills.

5. Analytical mindset with the ability to interpret data and make data-driven decisions.

6. Creative thinking and ability to generate innovative ideas for campaigns.

7. Strong organizational skills and attention to detail.

8. Ability to work in a fast-paced environment and manage multiple projects simultaneously.

9. Up-to-date with the latest digital marketing trends and best practices.


Join our dynamic team and contribute to our digital marketing success! If you are passionate about leveraging digital channels to drive business growth and have a track record of delivering results, we'd love to hear from you.


Website: https://www.theuniqueculture.com/

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Busibud Solutions
Remote only
0 - 2 yrs
₹3L - ₹5L / yr
Graphic Designing
User Interface (UI) Design
User Experience (UX) Design
- Able to work in good coordination with production managers and engineers.
- Capable of generating new ideas.
- Should have hands-on experience with Photoshop and Illustrator.
- Should have experience with logo design, corporate brand identity design, web UI design, app UI design.
- Identify and troubleshoot UX problems.
- Discuss the idea with the internal team.
- Knowledge about style standards on fonts, colors, and images.
- Develop UI mockups and prototypes.
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Wallero technologies

at Wallero technologies

5 recruiters
Hari krishna
Posted by Hari krishna
Hyderabad
5 - 11 yrs
₹15L - ₹28L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+6 more

Key Responsibilities:

 

  • Experience with C#, .Net, Azure DevOps, React.Js or Angular.
  • Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
  • Design and implement build-deployment-test automation.
  • Microservices, Database design and implementation for
  • relational and non-relational databases.
  • Excellent interpersonal, verbal, and written communication skills.
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leading audio streaming service

leading audio streaming service

Agency job
via Qrata by Rayal Rajan
Mumbai
6 - 8 yrs
₹30L - ₹40L / yr
skill iconJava
skill iconPython
skill iconRuby
skill iconRuby on Rails (ROR)
skill iconGo Programming (Golang)
+7 more

RESPONSIBILITIES:

- Help your engineers grow their skills and experience

- Conduct code reviews, and make technical contributions to product architecture as well as get involved in solving bugs and delivering small features

- Hold regular 1:1's with all members of the team, give regular and clear feedback around the individual's performance

- Foster technical decision-making on the team, but make final decisions when necessary

- Provide oversight and leadership to a team of developers to ensure timely execution of team and project deliverables

- Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications/assets drive and support the business

REQUIREMENTS:

- 6+ years of experience in software development and 1+ in team management.

- In-depth technical experience in at least one of the core languages, frameworks, or technologies used in backend development.

- Ability to mentor junior software developers, as well as to collaborate with all stakeholders.

- Extensive experience in developing, deploying, and integrating software solutions.

- Proficiency in documenting processes and monitoring performance metrics.

- Knowledge of best practices related to design principles, API development and software architecture.

- Ability to keep up with software industry trends and innovation.

- Exceptional interpersonal and communication skills.

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Webtech evolution

at Webtech evolution

2 recruiters
Aishvi Pandya
Posted by Aishvi Pandya
Ahmedabad
0 - 1 yrs
₹5000 - ₹10000 / mo
Communication Skills
Keyword Research
Link building
People skills

 

Job Title: Search Engine Optimization

Company: WEB TECH EVOLUTION

Overview: About Us:-Web-tech-Evolution is a rapidly growing IT company focused on providing web based development of ideas and software solutions globally. With a team comprising of software professionals having sound domain expertise, the company aims to divulge its knowledge through its competitive invention and dedicated services. Web tech evolution has designed and developed scores of websites over the past 3 years for clients from all over the world. It has also provided friendly customized solutions to problems and conceptions that can arise due to innovation, up gradation or competition.

KEY RESPONSIBILITIES:

·      Conduct keyword research to identify valuable search terms and opportunities.

·      Implement on-page SEO strategies, including optimizing content, meta tags, and headings.

·      Perform technical SEO audits to identify and resolve website issues affecting search engine rankings.

·      Monitor and improve website performance, including site speed and mobile optimization.

·      Develop and execute off-page SEO strategies, including link building and outreach.

·      Analyze website traffic and user behavior using tools like Google Analytics and Google Search Console.

QUALIFICATIONS:

Minimum education requirement: Bachelor's Degree of Marketing.[U G/PG]

Communication skills

Knowledge of related field.

OTHER DETAILS:

Salary Range: Stipend

Working Hours: 10:00 am to 7:00 pm [Monday to Saturday]


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Vithamas Technologies Pvt LTD

at Vithamas Technologies Pvt LTD

2 candid answers
moshin ayaz
Posted by moshin ayaz
Mysore
2 - 4 yrs
₹5L - ₹15L / yr
Oracle CC&B
Oracle NoSQL Database
skill iconJava
Query optimization
skill iconHTML/CSS

Bachelor’s degree in Computer Science, Information Systems or related field and/or equivalent relevant experience  Three years of progressively challenging experience working as a CC&B suite Senior Developer in solution architecture, project management, system design, development testing, implementation and support  Advanced knowledge in CC&B Java, C2M, Oracle Database, CC&B data model and Oracle Utilities Application Framework  Proficient in usingHibernateQuery Language, XAIIWSWeb Services, CCB Configuration Tools, web-based languages(e.g., HTML, XML, SOAP, JavaScript, etc.) and UNIX • Extensive experience with Oracle Utilities SDK and Eclipse 3.7 and with writing high performance, multi-threaded, critical java applications over large databases including Oracle 10g and Oracle 11g.  Proficient working knowledge of SQL and relational database concepts and developing stored procedures in Oracle 10g and Oracle 11g  Knowledge and understanding of software development life cycle and industry best practices  Proficient in the use of MicrosoftOffice applications  Experience should include multi-product implementations (CC&Bintegrations with MWM, MDM, WAM, CSS, etc).  Must have experience with other integrations involving the XAI IWS interfaces  Must have in-depth knowledge of field order and field activities workflow, configuration and writing custom services  Must have prior experience implementing MWM (mobile workforce) or any other third party workforce tool with CC&B  Must have prior experience implementing CC&Bwith a customer portal 

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Online Education Firm

Online Education Firm

Agency job
via zyoin by RAKESH RANJAN
Bengaluru (Bangalore)
2 - 5 yrs
₹15L - ₹25L / yr
skill iconAndroid Development
Android
skill iconJava
skill iconKotlin

Responsibilities:

  • Write high quality code & unit tests, builds, tests as per agreed timelines.
  • Follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments etc.
  • Keeps key stakeholders informed about progress and problems; avoids surprises.
  • Organises and expresses ideas clearly and concisely.
  • Exhibits excellent teamwork and helps achieve team goals.

 

Requirements:

  • Exhibits strong problem solving skills.
  • Strong grasp of computer science fundamentals and excellent problem solving skills.
  • Good understanding of software engineering practices, Data Structures & Algorithms.
  • Solid programming skills in Java/Kotlin.
  • Good communication skills.
  • Strong sense of ownership and accountability.
  • Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
  • 0-3 years of experience in product driven organisation.
  • A Bachelors or Masters degree in engineering from a reputed institute (preferably IITs, NITs, or other top engineering institutes)

 

Technologies we're working with:

  • MVP, JAVA and Kotlin, Realm, Firebase Real-time Database, RxJava, Kotlin, Coroutines, Dagger and Retrofit.
Read more
YourHRfolks

at YourHRfolks

6 recruiters
Bharat Saxena
Posted by Bharat Saxena
Jaipur, NCR (Delhi | Gurgaon | Noida)
4 - 12 yrs
₹8L - ₹25L / yr
User Experience (UX) Design
UX designer
Prototyping
B2B
Persona

At Punchh, we are building the next generation AI-enabled marketing loyalty platform. We are looking for a talented UX professional to create best-in-class experiences that drive customer and business value. 


Our ideal candidate excels at leading the design of simple and impactful B2B SAAS products while closely collaborating with design, research, product management, and engineering in a fast-paced, collaborative and customer-focused environment. You will work with various stakeholders to understand user needs, identify use cases, design UX concepts, wireframes, prototypes, and final mock-ups, ensuring pixel-perfect implementation of your designs. 


What You'll Do

  • Work closely with other designers, researchers, product managers, engineering, and customers to design simple and elegant products and features
  • Develop user personas, use cases, workflows, scenarios, concepts, wireframes, prototypes and final mock-ups to communicate designs to stakeholders
  • Conduct competitive analysis to ensure our product is best-in-breed
  • Drive the design review cycle with key stakeholders and customers to ensure the designs achieve the set goals
  • Lead and support multiple projects simultaneously while meeting deadlines
  • Work with engineering to ensure pixel-perfect implementation of your designs

What You'll Need

  • 4+ years of experience as a User Experience Designer for complex web applications
  • A fundamental understanding of the UX design process from discovery, through definition, design, and implementation
  • Bachelor's or Master's Degree in Design (B.Des/M.Des/Any other equivalent degree)
  • A passion for creating simple and elegant solutions that drive user and business value
  • Proficiency in standard UX software (we use Figma)
  • A portfolio of design work with case studies demonstrating your process and the impact of your efforts
  • Excellent written and verbal communication skills
  • A desire to work collaboratively with cross-functional teammates to deliver the best possible solution for our users

Bonus Points If You

  • Possess working knowledge of loyalty programs, CRM, and/or email marketing campaigns
  • Understanding of B2B Space
Read more
Tekie

at Tekie

5 recruiters
Monisha JC
Posted by Monisha JC
Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹7L / yr
Content Writing
Content writer
Blogging
Creative Writing
SEO management
  • As a Content Writer, the candidate will work on devising strategies for content creation to create one of the largest doubts solving platform
  • Identify areas to improve, define metrics to measure and monitor content creation activities and build end-to-end reporting solutions which help leaders
  • keep a close on content creation, along with using project management tools, essential documentation, and necessary reporting
  • The candidate will also work closely with internal business teams to extract or mine information from our existing content systems to create new mappings to further improve content consumption on the platform
  • The candidate will also work on designing creative teaching methodologies and strategic interventions to personalize the experience of learning while focusing on efficient outcomes
  • The candidate will work on creating Guidelines and set processes for zero- error content creation, and setting QA/review processes
  • Planning and managing creative content production pipeline using project management tools, essential documentation and necessary reporting
Read more
BPO and KPO

BPO and KPO

Agency job
via Ixora Global Services by Tilak Perala
Gurgaon, NCR (Delhi | Gurgaon | Noida)
7 - 9 yrs
₹10 - ₹12 / mo
Business Analysis
Integration testing
Systems Development Life Cycle (SDLC)
Agile/Scrum
User experience management
Business Analyst I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities  Define configuration specifications and business analysis requirements.  Create detailed requirements documents and translate into functional specifications  Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities.  Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.  Report on common sources of technical issues or questions and make recommendations to the product team.  Own and develop relationship with partners and work with them to optimize and enhance integration.  Partner with multiple teams to develop overall solution design, costing and business case  Communicate key insights and findings to the product team.  Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis).  Communicate with internal colleagues to understand the needs of the client and the organization.  Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product.  Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements.  Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I  Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern.  Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary.  Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation.  Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.  Monitor and control scope creep as well as manage changing requirements.  Maintain collaboration and core understanding to avoid any type of rework.  Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required  6 - 8 years of work experience with a minimum of 5 years as a Business Analyst.  Bachelor’s Degree required with a preference in Computer Science.  Experience eliciting requirements and testing.  Demonstratable experience analysing data to draw business-relevant conclusions  Background in data modelling and visualization techniques as well as prototyping tools.  In-depth knowledge of the Software Development Life Cycle.  Solid knowledge agile methodologies like Scrum and Kanban.  Proven experience writing user stories and acceptance criteria.  Prior experience validating functional and user acceptance test cases.  Thorough understanding in contact centre processes, contact centre KPIs and related metrics.  Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI.  Good knowledge of Data Analysis, SQL – DML commands.  Strong written and verbal communication skills including technical writing skills.  CBAP or equivalent preferred.  Prior experience and understanding of Agile Methodology preferred.  Prior work experience within BPO or KPO domain preferred.
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