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Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Supercharge Your Career at Technoidentity!

Are you ready to tackle challenges that will push your boundaries and accelerate your career growth? At Technoidentity, were a Data+AI product engineering company building cuttingedge solutions in the FinTech domain for over 13 years.Were growing faster than ever and expanding globally. Nows the perfect time to join our team of tech innovators and leave your mark.

Principal Technical Lead - Golang

Location: Hyderabad

Were looking for a Principal Technical Lead with 6+ years of experience in backend or distributed systems engineering to take a hands-on leadership role in supporting our growth in the India region. Based in Hyderabad, you’ll work directly with engineering teams at leading companies, helping them design, build, and scale applications using strong Go Lang and distributed computing expertise.In this role, you’ll be a key technical voice, enabling customers to adopt Go Lang and distributed computing platforms effectively while guiding

their architecture decisions, resolving technical challenges, and helping them get the most value out of our technology. If you're passionate about distributed systems, love engaging with engineering teams, and want to help shape how modern applications are built — this is your opportunity.

What Will You Be Doing?

• Work closely with customer engineering teams to design scalable, fault-tolerant

systems using Go Lang and distributed computing platforms.

• Lead architecture discussions, whiteboarding sessions, and technical deep-dives with

customers.

• Identify key use cases and guide teams through proofs of concept, prototypes, and

production rollouts.

• Educate stakeholders on the benefits, trade-offs, and best practices of building with

Go Lang and distributed computing platforms.

• Help customers compare Go Lang and distributed computing approaches with

alternative technologies and make informed decisions.

• Partner with Account Executives to develop strategic technical engagement plans.

• Build strong relationships with technical stakeholders and decision-makers in

customer organizations.

• Provide feedback to our product and engineering teams based on customer needs

and use cases.

What Makes You the Perfect Fit?

• Must be based in Hyderabad and legally eligible to work in India without

sponsorship.

• 6+ years of experience in software engineering with a focus on backend, cloud, or

distributed systems.

• Excellent communication skills — capable of breaking down complex concepts in

clear, technical language.

• Proficiency in Go Lang and at least one of the following languages: Java, TypeScript,

Python, C#, or PHP.

• Strong understanding of distributed systems fundamentals (consistency, availability,

reliability, etc.).

• Experience designing and building applications in a production cloud environment

(AWS, Azure, or GCP).

• Familiarity with CI/CD, monitoring, performance tuning, and operational best

practices.

• Strong collaboration skills with the ability to partner cross-functionally and influence

technical direction.

• Experience with distributed computing platforms is a plus.

Job Summary:

We are seeking an experienced and highly motivated Senior Python Developer to join our dynamic and growing engineering team. This role is ideal for a seasoned Python expert who thrives in a fast-paced, collaborative environment and has deep experience building scalable applications, working with cloud platforms, and automating infrastructure.

Key Responsibilities:

Develop and maintain scalable backend services and APIs using Python, with a strong emphasis on clean architecture and maintainable code.

Design and implement RESTful APIs using frameworks such as Flask or FastAPI, and integrate with relational databases using ORM tools like SQLAlchemy.

Work with major cloud platforms (AWS, GCP, or Oracle Cloud Infrastructure) using Python SDKs to build and deploy cloud-native applications.

Automate system and infrastructure tasks using tools like Ansible, Chef, or other configuration management solutions.

Implement and support Infrastructure as Code (IaC) using Terraform or cloud-native templating tools to manage resources effectively.

Work across both Linux and Windows environments, ensuring compatibility and stability across platforms.

Required Qualifications:

5+ years of professional experience in Python development, with a strong portfolio of backend/API projects.

Strong expertise in Flask, SQLAlchemy, and other Python-based frameworks and libraries.

Proficient in asynchronous programming and event-driven architecture using tools such as asyncio, Celery, or similar.

Solid understanding and hands-on experience with cloud platforms – AWS, Google Cloud Platform, or Oracle Cloud Infrastructure.

Experience using Python SDKs for cloud services to automate provisioning, deployment, or data workflows.

Practical knowledge of Linux and Windows environments, including system-level scripting and debugging.

Automation experience using tools such as Ansible, Chef, or equivalent configuration management systems.

Experience implementing and maintaining CI/CD pipelines with industry-standard tools.

Familiarity with Docker and container orchestration concepts (e.g., Kubernetes is a plus).

Hands-on experience with Terraform or equivalent infrastructure-as-code tools for managing cloud environments.

Excellent problem-solving skills, attention to detail, and a proactive mindset.

Strong communication skills and the ability to collaborate with diverse technical teams.

Preferred Qualifications (Nice to Have):

Experience with other Python frameworks (FastAPI, Django)

Knowledge of container orchestration tools like Kubernetes

Familiarity with monitoring tools like Prometheus, Grafana, or Datadog

Prior experience working in an Agile/Scrum environment

Contributions to open-source projects or technical blogs

Job Description

• Ensure hardware quality by performing client's qualification tests on servers and components 
• Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results 
• Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification. 
• Prepare servers for test by validating HW config and updating FW 
• Provide progress updates of tests on a regular basis in task tracker 
• Attend stakeholder meetings to provide updates to open qualifications 
• Support building out diagnostic definitions for hardware failures 

Qualifications

• 5+ years of BMC test experience  
• Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU 
• Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD 
• Experience with Linux shell/bash scripting to support HW testing 
• Experience on Python automation  

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a City Head, you will be responsible for strategizing and driving the city sales process and ensuring increase in the business for the company.

• Managing and driving the sales in the assigned city and also ensuring the expansion of sales in HORECA and retail
• Ensuring the city's revenue growth with P&L responsibilities
• Strategizing and implementing a sales management process to identify and prioritize key customers and prospects
• Developing and maintaining long-term professional relationships with existing customers
• Identifying and acquiring new customers through professional networking
• Working closely with internal stakeholders such as various divisions as well as external stakeholders such as customers
• Managing and guiding a team of sales experts in the assigned city and thus driving sales through them
• Updating and educating the team on various products of the company regularly
• Laying down the sales planning roadmap and ensuring the execution of the same
• Monitoring the sales team performance and also motivating them to meet or exceed sales target
• Maintaining, updating relevant sales data and reporting the same to the management in regular intervals
• Monitoring customer feedback regularly and accordingly working on the same and also handling escalations, if any

Desired Candidate Profile

• Graduation is a must. MBA is desirable
• Relevant work experience of 7 – 10 years in sales and also proven work experience of managing a team and sales in an assigned city
• Excellent communication, listening and negotiation skills
• Excellent networking skills with a positive approach towards achieving set goals
• Exceptional management, customer-service, leadership and organizational skills
• Proficiency in MS Office Suite

• Looking for a talented PHP Developer having experience in writing clean PHP code.
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Having good attention to detail & requirements.
• Building software applications in PHP.
• Developing applications using best design and coding practices.
• Writing, maintaining & upgrading middleware & back-end code and building efficient PHP modules.
• Troubleshooting application and code issues.
• Integrating code with Databases & data storage solutions.
• Finalizing back-end features and testing web services.
• Updating and altering application features to enhance performance.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Must have Experience in PHP (Lumen & Laravel).
• Experience in creating scalable service-oriented & serverless applications.
• Experience with secure coding.
• Proficient BitBucket and Git.
• Should be experienced in following Agile methodologies. Tools - Jira & Confluence.
• Must have experience in RDBMS - Postgres/MySql and NoSql - MongoDB/Redis.
• Additional knowledge/experience in Python and NodeJs will be good to have.
• Good to have experience in AWS.
• Good problem solving, decision making and prioritization skills.