Business Development (Sales)

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

We are seeking a highly motivated and skilled Security Analyst to join our team in Bengaluru. As a Security Analyst, you will be responsible for monitoring and analyzing security events, identifying and mitigating vulnerabilities, and ensuring the overall security posture of our systems and applications. You will work closely with other members of the security team and other departments to protect our company's assets and data. You should possess a strong understanding of networking fundamentals, security tools, and SIEM technologies, and have a proven track record of effective log analysis and monitoring.

Responsibilities

• Monitor security logs and events from various sources, including SIEM tools, firewalls, intrusion detection/prevention systems, and other security devices.
• Analyze security incidents to identify root causes, assess impact, and recommend remediation steps.
• Conduct vulnerability assessments and penetration testing to identify security weaknesses in systems and applications.
• Develop and maintain security policies, procedures, and standards.
• Stay up-to-date on the latest security threats and vulnerabilities.
• Respond to security incidents and provide technical support during investigations.
• Configure and maintain security tools, including SIEM platforms (Splunk or QRadar preferred), vulnerability scanners, and intrusion detection/prevention systems.
• Perform log analysis and correlation to identify suspicious activity and potential security breaches.
• Collaborate with other IT teams to implement security best practices and ensure compliance with security policies.
• Prepare reports and presentations on security events, incidents, and trends.
• Participate in security audits and compliance assessments.

Job Description:

Your responsibilities will include:

• Conducting comprehensive keyword research to identify target keywords and opportunities for website optimization.
• Optimizing on-page elements such as meta tags, headings, and content to improve search engine visibility and user experience.
• Implementing off-page optimization strategies, including link building, content promotion, and outreach efforts.
• Monitoring website performance using Google Analytics and other SEO tools, and providing regular reports on key metrics and performance indicators.
• Conducting website audits and identifying technical issues that may impact SEO performance, and collaborating with the development team to implement solutions.
• Staying updated with industry trends and best practices in SEO, and proactively suggesting new ideas and strategies to improve campaign performance.
• Collaborating with other members of the digital marketing team to integrate SEO strategies with overall marketing initiatives and campaigns.

We look forward to reviewing your application.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Proven track record of improving search engine rankings and driving organic traffic to websites.
• Strong understanding of search engine algorithms and ranking factors.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple projects simultaneously.
• Certification in Google Analytics or other relevant certifications is a plus.

Benefits:

• Competitive salary based on experience and performance.
• Opportunity to work with a dynamic and talented team in a collaborative environment.
• Career growth and development opportunities within the company.
• Access to training and resources to enhance skills and stay updated with industry trends.

Job Types: Full-time, Permanent, Fresher

Education:

• Bachelor's (Preferred)

Experience:

• SEO: 1 year (Preferred)

Are you an enthusiastic Web Developer with 6+ months of experience in WordPress and Shopify? We’re looking for a skilled developer to join our team and help build custom websites and eCommerce solutions. If you have experience with PHP, HTML, CSS, JavaScript, and are passionate about creating high-performing, responsive sites, we want to hear from you!

What you will do

Develop and customize WordPress themes & plugins while adhering to coding standards.Build and optimize Shopify stores and Liquid themes.Work with RESTful APIs and integrate third-party services (payment gateways, shipping, etc.).Ensure responsive, mobile-friendly design and performance across various devices and browsers.Collaborate with designers and project managers to turn concepts into functional, scalable solutions.Monitor and optimize live website performance to ensure top-speed and SEO.

What we are looking

6+ months of hands-on experience in WordPress and Shopify development.Proficiency in PHP, JavaScript, HTML/CSS, MySQL, and jQuery.Familiarity with version control (Git) and debugging tools (Firebug, Chrome Inspector).Experience in building and maintaining eCommerce websites (Shopify focus).Knowledge of working with APIs and data formats like JSON and XML.If you’re ready to take your development career to the next level with a dynamic team, apply now! We’re excited to meet you.

• Job Title:- Marketing Executive
• Location:- Ankleshwar
• Basic work territory:- Bharuch , Ankleshwar                                                   
• Marketing industrial plastics piping systems.

Role Objective:

The objective of the developer is to design and develop solutions while being responsible for the coding standards, security and compliance requirements. 

Roles & Responsibilities:

• Business Understanding
• Understands the business requirements clearly to a level that enables in making micro decisions. Involves in designing, developing, testing software solutions 
• Arch/Design Documentation
• Clear documentation of the workflows, maintains clean code and support in solution architecture/design documentations 
• Dev Testing & Solution
• Engages in identifying & troubleshooting various website issues and coding problems; Evaluates and implements new tools based on the requirement and ensures the high performance of all systems developed; Involves in performing the code review and refactor to ensure the code quality based on the best practices and code conventions. 
• Understanding Coding Standards, Compliance & Info-security, Non-functional Requirement
• Identifies security requirements of data-in-transit and data-at-rest and discovers the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities; Maintains updated knowledge of the development industry, advancements in technology, and its implementation. 
• Stakeholder Management
• Collaborates with members to consistently improve the functionality and client centric solutions; Collaborate with the peers and team members to create an intuitively easy to use solution for our end users; Assists the DevOps team to manage the environment and releases; Provides training and support to junior developers. 

Requirements

• Frameworks & Libraries:
• Dot net Core
• Entity Framework
• Backend languages: C#
• Database Concepts & Applications:
• Entity framework, ADO.Net, Dapper
• Should be familiar with any of the relational databases like Postgres, SQLServer, Oracle etc., or non relational databases like MongoDB, Cassandra, etc.,
• Should be familiar with concepts: Normalization, Indexing, Joins
• Unit Testing: Should be familiar with NUnit
• Log frameworks: Should be familiar with any one of the logging libraries like Nlog or Log4Net
• Authorization & Authentication:
• Token Based Auth
• JWT with refresh token
• Claims & Identity
• SSO
• Basic Authentication
• OAuth
• Build Tools: dot net cli build commands
• Version Control: Experience in using GIT
• Other Development tools:
• Swagger Editor
• Postman/Flutter
• VSCode
• Application performance management: Nice to have basic knowledge in any of the APM Tools like AppDynamics, DataDog, NewRelic, Dynatrace, etc.,
• Vulnerability tests: Nice to have basic knowledge on security principles like OWASP Top Te etc.,
• Cloud Services: Nice to have experience in any one of the cloud services like GCP, AWS, Azure, etc.,
• CI/CD understanding: Basic understanding of pipelines and deployments
• Others:
• Common application/ web security and OWASP vulnerabilities
• Encryption algorithms to protect sensitive information
• PII, PCI, HIPPA, and GDPR compliance and how to implement
• Finding the vulnerabilities of the third-party components/ libraries
• Understanding security breaches of data-in-transit and data-at-rest and its implementation
• Behavioral Competencies:
• Accountability
• Adaptive to change
• Business communication
• Customer Focus
• Learning Agility
• Planning & organizing
• Problem solving

Key Responsibilities:

• Build interfaces as per the design provided by the UX / UI team
• Ensure the work output is as per the design inputs provided
• Work closely with the backend team to integrate the pull or push APIs
• Work with the support team to troubleshoot issues faced by customers
• Build programming abstractions for the specific domain
• Keen interest to always present code and work of high-quality standards.

Key Competencies (Functional):

• Proficiency in Javascript / ES5 / ES6 or Typescript
• Proficient in code versioning tools including Mercurial / Git / SVN.
• Familiarity with APIs and WebSockets
• Work with Canvas related frameworks – Cocos2d / PixiJs
• Experience with Cocos Creator is a Bonus.

Work with customers or their representatives

- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)

- Attention to detail, strong follow-up skills and motivation

- Assist manager in marketing campaigns

- Maintain accurate and organized files

- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers

- Develop long-term relationships with industry customers (i.e. designers)

- Maintain the Showroom as a professional place of business

- Follow company policies and procedures and other duties as assigned