Business Development (Sales)

http://www.gevme.com/?utm_source=JobAd&;utm_medium=StartupAsia&utm_campaign=JobAd">GEVME is a culmination of nearly 10 years of experience in helping Event Organisers with their technology needs. Focusing on event data management as the core, we power the end-to-end management of events through our various software capabilities, ranging from email marketing, online registration and ticketing, to on-site check-in. GEVME is already powering events such as Fintech Festival Singapore, IE Singapore Events, Forbes Global CEO Conference , Starbucks Coffee Singapore, Singapore International Water Week and World Cities Summit to name a few. 

We are on the lookout for a Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understand of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 

• Train and guide customers with the on-boarding process on GEVME
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points

• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work

• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 

• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

• Diploma/ Degree in IT or equivalent computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years experience in Customer Support related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Roles & Responsibilities:

• Take care of content scheduling and posting on EMT and group social media channels.
• Research trending topics for social media content.
• Maintain a content calendar for all the social media handles under your management.
• Write, edit, and proofread content for social media creatives.
• Have a knack for wordplay, puns should be second nature to you.
• Be proficient in shooting videos using a phone camera.
• Be able to edit reels using mobile editing tools like InShot or Canva.
• Be familiar with social media tools like Hootsuite.
• Provide regular updates on social media performance.
• Conduct monthly market research and competitor analysis.
• Have excellent written and verbal skills in both English and Hindi.
• Work on YouTube video content.
• Know how to use AI tools for faster and more effective results.
• Write scripts for short-form and long-form videos; acting or providing background voice-overs will be a plus.

We are looking Python intern/developer role. We are looking for candidates who are strong in core Python skills, able to work independently, and strong in developing logic.

Requirements:

• Previously help a DevOps Engineer or System Engineer role

• 4+ years of production Linux system admin experience in high traffic environment

• 1+ years of experience with Amazon AWS and related services (instances, ELB,

   EBS, S3, etc.) and abstractions on top of AWS.

• Strong understanding of network fundamentals, IP and related services (DNS, VPN, firewalls, etc.) and    

   security concerns.

• Experience in running Docker and Kubernetes clusters in production.

• Love automating mundane tasks and make developers life easy

• Must be able to code in, at a minimum, Python (or Ruby) and Bash.

• Non-trivial production experience with Saltstack and/or Puppet, Composer,Jenkins, GIT

• Agile software development best practices - continuous integration, releases,branches, etc.

• Experience with modern monitoring tools; capacity planning.

• Some experience with MySQL, PostgreSQL, ElasticSearch, Node.js, and PHP is a plus.

• Self-motivated, fast learner, detail-oriented, team player with a sense of humor

Experience in managing CI/CD using Jenkins.

Rocketlane is building a unified workspace that enables customers to collaborate on onboarding projects. Rocketlane streamlines work collaboration and communication with customers across projects, both real-time or async. It features visibility, consistency, customer experience, collaboration, and productivity. It was launched in 2020 and is based

in Walnut, California, United States.

Job Description: Offshore Sr .Net Core.

·      Solid understanding of design principals and patterns

·      Proficiency .Net Framework/.Net Core, Web API, C#, VB.Net, JavaScript,

·      Strong experience with Oracle and MS SQL programming.

·      Hand-on experience with SSIS

·      Proficiency in Azure Devops, Building pipelines, Azure APIM

·      Knowledge of GIT source control.

·      Financial domain experience, preferably in commercial loan servicing and Participations/Syndication loan systems

·      Strong analytical, problem-solving, and conceptual skills.

·      Demonstrated requirements gathering and analysis skills.

·      Strong communication skills, both oral and written.

Nice to have:

·      Experience with micro services

·      Experience with Business Objects

·      Experience in Angular or React

·      Experience in Type Script, Power Shell, RabbitMQ

• Implementing and managing front desk objectives and procedures
• Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
• Maintaining front desk office supplies and equipment and managing budgets regarding the same
• Ensuring that the reception area is kept well-organized and neat
• Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
• Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
• Answering front-desk complaints and questions from visitors
• Obtaining or sending documents through email or fax
• Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
• Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 2 – 5 years handling front desk/ reception
• Candidate should be from South Delhi
• Excellent English and Hindi communication skills
• Proficiency in using a computer
• An ability to multi-task