11+ Vertex Jobs in Bangalore (Bengaluru) | Vertex Job openings in Bangalore (Bengaluru)

• Cloud: GCP
• Must have: BigQuery, Python, Vertex AI
• Nice to have Services: Data Plex
• Exp level: 5-10 years.
• Preferred Industry (nice to have): Manufacturing – B2B sales

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Should be Graduated in the year (2021/2022) (BE/B.Tech, MCA, M.Tech)

-Good in aptitude and problem-solving skills

-Excellent in communication(Mandate)

-Passion to work in the tech industry

-Good to have exposure/trained/certified on any tech skills

MTX Group Inc. is seeking a motivated DevOps Engineer to join our team. MTX Group Inc is a global cloud implementation partner that enables organizations to become a fit enterprise through digital transformation and strategy. MTX is powered by the Maverick.io Artificial Intelligence platform and has a strong presence in the Public Sector providing proprietary designs and innovative concept accelerators around licensing and permitting, inspections, grants management, case management, and program management. MTX is a strategic partner with Salesforce with specialty expertise in Einstein Analytics, Mulesoft, Customer Community, Commerce Cloud, and Marketing Cloud. MTX is a Google Cloud partner helping accelerate digital transformation programs across federal, state, and local government agencies.

The DevOps role is responsible for maintaining infrastructure and both development and operational deployments in multiple cloud environments for MTX Group, Inc. and their clients. This role adheres to and promotes MTX Group, Inc’s company’s values by performing respective duties in a manner that supports and contributes to the achievement of MTX Group, Inc’s company’s goals.

Responsibilities:

• Develop and manage tools and services to be used by the organization and by external users of the platform
• Automate all operational and repetitive tasks to improve efficiency and productivity of all development teams
• Research and propose new solutions to improve the the mavQ platform in aspects of speed, scalability and security
• Automate and manage the cloud infrastructure of the organization distribute across the globe and across multiple cloud providers such as Google Cloud and AWS
• Ensure thorough logging, monitoring and alerting for all services and code running in the organization
• Work with development teams to communications and protocols for distributes microservices
• Help development teams debug devops related issues
• Manage CI/CD, Source Control and IAM for the organization

What you will bring:

• Bachelor’s Degree or equivalent 
• 4+ years of experience as a DevOps Engineer OR
• 2+ years of experience as backend developer and 2+ years of experience as DevOps or Systems engineer
• Hands on experience with Docker and Kubernetes
• Thorough understanding of operating systems and networking
• Theoretical and practical understanding of Infrastructure-as-code and Platform-as-a-service concepts
• Ability to understand and work with any service, tool or API as needed
• Ability to understand implementation of open source products and modify them if necessary
• Ability to visualize large scale distributed systems and debug issues or make changes to said systems
• Understanding and practical experience in managing CI/CD

What we offer:

• A competitive salary on par with top market standards

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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Job Summary
We are a startup based in Brookfield, ITPL Main Road, Bangalore. We are looking for a quality & creative Content Writer for creating engaging content as per needs.
Responsibilities and Duties

• Create, edit and proof-read copy according to the mandate expectations while meeting deadlines.

• Blog posts, Articles, Taglines, Social Media Content, Web copy, email copy, brochures, or other related marketing materials.

• Producing creative ideas for innovative campaigns

Key Skills
Must have practical knowledge of Ms-Office package, HTML Tags, CSS.
Required Experience and Qualifications

• Excellent command on the English language with a natural flair for writing, coupled with strong editing.
• Consistent in generating result oriented content that is thorough in research and comprehensive in treatment.
• Have knowledge of the Content Marketing/Digital Marketing Industry & able to deliver authoritative articles, which can be used as branding purpose.
• Proficient in SEO content development work, with a solid understanding of Social Media.
• Expertise in content updates for the company's social sites like Linkedin, Facebook, Twitter, etc.
• Ensuring ongoing improvements in content coverage and quality.
• To edit and revise existing content based on keywords.
• To develop unique, error free, grammatically correct content for client Brands.
• Flair for writing News, special stories.
• Able to create original play-free Blogs, Articles, website content, services descriptions.