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- This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
- Preferred Domain- Telecom
- Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
- Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
- create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
- Work closely with Marketing Team for proposal preparation,Business case development
• Oversee lifecycle marketing strategies which identify valuable consumers and opportunities and ensure error free continuous implementation
• Pilot new campaigns that drive increased engagement and revenue
• Create and continually refine email strategy to increase acquisition, retention (CLV) and subscription rates
• Manage external agency and multiple vendor relationships related to CRM, personalised consumer marketing and database management
• Serve as a CRM business intelligence leader, utilizing analytics to drive customer-centric action plans
• Manage the distribution and presentation of CRM reporting and status to executive stakeholders
Digital Activation / DMP
• Develop audience segments by applying CRM learnings
• Create test and learn approach to optimize performance and develop insights on best practices
• Provide support in measurement and analysis of precision media campaigns
Qualifications
• 2-8 years CRM and/or Direct Marketing experience, preferably in a Retail, CPG or ecommerce industry
• Knowledge of database marketing strategies including the use of 1st, 2nd, 3rd party data
• Creative thinking and exceptional analytical skills; experience conducting CRM campaign analytics and consumer research to inform marketing decisions
Amazon Web Services (AWS)
NodeJS (Node.js)
React.js
MongoDBContext :
This is a waste management vertical SaaS with leading solutions and acceptance from the market on the path to growth. However, the product architecture needs a redefinition because of impending growth. The product needs refactoring of bottleneck code pieces, introduction of flexibility through modularity, scalability, layers of application and infrastructure layer security, interfaces designs, large amounts of data management and synchronization of business-critical accounting data. All of these goals have to be achieved while the product remains in production and business grows.
What the Role Needs:
Review current architecture and anticipate engineering bottlenecks
• Identify subsystems and isolate them
• Design interfaces between subsystems, evaluate available tools for each of the subsystems and make choices
• Make choices of tools, libraries, frameworks and design patterns
• Set benchmarks and KPI metrics
• Mentor & coach team leads to ensure architectural blueprints are practiced.
Requirements :
• Extensive experience with AWS cloud infrastructure - EC2, S3, Route53, ELB, Auto-Scaling groups, VPC, AWS Lambda, SNS/SQS, DynamoDB
• Database design & management for data-heavy product/s - NoSQL & SQL DBs (MongoDB, PostgreSQL, MySQL)
• Extensive API design & patterns experience including micro services
architecture/communication - REST, Webhooks, API gateways, and GraphQL
• Prior experience in designing a multi-tenant architecture would be beneficial
• Experience with caching architectures and technologies - Redis, Memcached, or KeyDB
• Experience with caching, sessions, OWASP, state management design patterns, micro front ends, and frameworks (ReactJs/VueJS)
• Experience with designing & architecture of event driven services - Kafka, RabbitMQ, NATS.io, socket.io
• Experience in Docker, Kubernetes, or Cloud Native applications
• Have experience in one of the workflow orchestrations tools - Apache Airflow, Cadence by Uber, AWS Glue
• Solr or Elastic search experience
• Understanding and working with other senior team members to devise and execute DRP, data storage and backup strategies, incident reporting
• Prior experience of software architecture in real-time tracking like Uber
• Prior experience in notifications delivery tools - FCM
• Understanding of ADR and UM
JavaNodeJS (Node.js)React.js
Spring Boot
PHPPrincipal Software Engineer
Opportunity in this role / Why should you join here?
You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.
You will be part of the madness and thrill of growing the business from scratch. You get to make decisions, fail fast and learn fast. You get to contribute, add value to the organization by thinking like an entrepreneur. You are supported by the best talent in the industry and work with creative teams. You are rewarded as you go on proving yourself.
Requirements:
- Bachelor's degree in Computer Engineering/Computer Science or related field
- At least 6+ years of experience with at least 4 years of software application design experience
- Strong analytical and problem solving skills
- A full stack generalist with experience in both front-end and back-end technologies
- Proven experience in high-level programming languages, like Java and Development of scalable Web Applications and Web Services
- Experience in JavaScript frameworks like Angular, React, NodeJS
- Passion for delivering products end-to-end, from ideation to implementation
- Proven experience building complex web applications and micro services
- Strong experience with Spring Boot stack (spring cloud, spring-data)
- Extensive experience in developing and consuming REST APIs
- Experience in PHP is a plus advantage
Responsibilities:
- Participate in design reviews and recommend improvements
- Provide technical guidance in software design and development activities
- Recommend new technologies to ensure quality and improve productivity
- Support in all phases of SDLC and ensure delivery of high-quality products
- Analyse business requirements and design/develop most effective technical solution
- Analyse and troubleshoot application issues in a timely fashion
- Work with other engineers in planning, prioritising and executing assigned tasks within deadlines
x• Work with QA team in preparing test cases and assist in automation
- Mentor other Engineers as and when required
- Assist in maintenances and upgrades of existing software applications
- Assist in risk assessment and mitigation activities.
- Assist in technical audits and make sure to implement audit recommendations.
LeadershipWork Location: Vile Parle, Mumbai
Employment: Full Time
Experience: 10-15 years
DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.
At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.
Qualifications:
- Knowledge & Experience of Car Service & Service parts Operations
- Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
- Product & General Automotive Business Knowledge
- Customer Handling Skills
Goals
- Ensure Customer Satisfaction
- Ensure High-Quality Standards
- Increase Market Share
- Ensure Customer Service Department Profitability
- Monitor Expense Control
- Maintain Employee Retention & Satisfaction and ensure training is done
- Meet Dealers Performance & Profit Guidelines
- Meet Manufacturers Performance & Operational Guideline
- New customer acquisition and retention.
- Ensure profitability through identifying new revenue sources and business development.
- Coordination between-group branches to ensure uniform practices and SOP
- Ensure profitability through identifying a new revenue source
Roles & Responsibilities:
- Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
- Generate Stable Profitability for Business
- The setting of Service & Service parts Performance Targets
- Monitor Customer Satisfaction Reports & Trends
- Share Customer Satisfaction Information with Service & Service parts Personnel
- Establish Yearly Targets & Competitive Compensation Plan
- Set Marketing Strategies to Target New Business
- Tracking Competitors Activities
- Development of Innovative Offers for Customer
- Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
- Provide Monthly Performance Results to the Dealer Principal
- Maintain Service & Service parts Coordination through regular meetings
- Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
- Establish Performance & Customer Satisfaction based Incentive Scheme
- Monitor Service Shop Environmental & Safety Issues
- Ensure Facility Standards are maintained
- Monitor training function to ensure trained manpower availability
- Guide & monitor group parts function to ensure min inventory with target SR.
- Assist in waterproofing applications and works with a range of waterproofing chemicals and coating products.
- Execute professionalism in waterproofing works.
- Regularly monitor and maintain waterproofing equipment to ensure it remains in working order.
- Perform visual inspections on projects.
- Exercise professional advice to clients when required.
- Perform integrity testing and troubleshooting testing to identify any breaches or defects in the projects' existing waterproofing membrane/coatings.
Excellent Analytical and problem solving skills.
Ability to manage multiple priorities.
Adobe Illustrator1) Design clear engaging graphic communications for the app, social media and print - this includes UI/ UX, event webpages, brand promotional items, in-app games, etc.
2) Illustrates the concept by designing a rough layout of art and copy regarding arrangement, size, type, size and style, and related aesthetic concepts.
3) Work closely with operations, marketing, and content team to translate their messaging concepts into graphic/visual material
4) Design & create graphics images, GIFs & Ads, etc. for Social Media Platforms.
5) Grow online social networks by acquiring a new fan-base and increasing interactions via designs.
6) Understand the requirement and develop quality graphics, Work on all aspects of design.
7) Should have experience of leading creative/Design team of Min. 7.
Other Requirements:
1) Should have excellent knowledge of Video/Audio and Live streaming applications.
2) Proficient in Adobe Photoshop, Illustrator, In-design
3) Knowledge of Animate CC and After Effects is a plus.
C++
Kubernetes
Python
C#
Job Description:
The candidate will be responsible to engage with HNI and NRI customers who are looking to buy Premium property in and around Mumbai with the ticket size upwards Rs.2.5 Crore. She will be responsible to understand the requirement of customers and fix a meeting for our Sales Team with them.
Roles and Responsibility:
- New lead generation for creating pipeline of prospective HNI and NRI customers.
- Understand the requirement and fix meetings with prospective HNI / NRI customers to present premium and luxurious projects in and around Mumbai, following up the sales proposals and deliver monthly precise and up to date sales reports.
- Enhance Product knowledge by market research for better deliverable.
- Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring payments.
- Ensure uniform customer experience through standardized processes and handhold the customer through the post sales process upto possession.
- To lead and implement customer delight initiatives e.g. welcome kits for new customers, prompt allotment letters
Job Location: Chandivali, Mumbai.
Company Profile:
TreasureLand being into real estate segment consists of a robust and committed team of professionals with fresh ideas in conceptualizing, designing, construction and marketing. We act as a backbone to developers and investors who understand the potential in real estate market and are looking for subject matter experts in the niche.The company has executed several projects in Jaipur, Bangalore, Mumbai and Pune. As the company is growing exponentially with an annual turnover of Rs.8Cr+, it is looking for individuals who are dynamic and are willing to lead PAN India expansion.Website: http://www.treasureland.in/">www.treasureland.in
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