Graphic Designer

Job Purpose:

To develop and maintain robust, scalable Python-based applications at Nirmitee.io, contributing to our product engineering and healthcare technology solutions with a focus on efficiency, innovation, and best practices.

Key Responsibilites:

• Python Development:Write clean, efficient, and maintainable Python code
• Develop and maintain scalable applications using Python frameworks like Django or Flask
• Implement RESTful APIs and integrate with front-end technologies
• Database Management:Work with both SQL and NoSQL databases, optimizing queries and ensuring data integrity
• Design and implement database structures to support application requirements
• Cloud and DevOps:Deploy and maintain applications in cloud environments (e.g., AWS, GCP)
• Implement CI/CD pipelines for automated testing and deployment
• Quality Assurance:Write and maintain comprehensive unit tests and integration tests
• Participate in code reviews to ensure high code quality and share knowledge
• Collaboration and Innovation:Work closely with cross-functional teams to deliver integrated solutions
• Stay updated with the latest Python ecosystem developments and suggest improvements

Required Skills And Qualification:

• 3+ years of experience in Python development
• Bachelor's degree in Computer Science, Engineering, or a related field
• Proficiency in Python and its ecosystem (e.g., Django, Flask, FastAPI)
• Experience with SQL and NoSQL databases
• Familiarity with cloud platforms (preferably AWS) and containerization (Docker)
• Understanding of software development best practices and design patterns

Soft Skills:

• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Self-motivated and able to work independently when required
• Adaptable and eager to learn new technologies

Company Culture:

Nirmitee.io is an innovative IT services company, driven by a passion for technology and a commitment to delivering exceptional solutions in product engineering and healthcare technology. We foster a culture of creativity, collaboration, and continuous learning.

What you’ll be doing:

• Develop and design Restful services and Mobile APIs
• Develop and design Workflows for New Features in Our Existing Products
• 3^rd Party API integration 
• Query Optimisation
• Team Handling

What is requires to perform the job: 

• Bachelor’s Degree in Computer Science.
• Working experience as a PHP Developer.  
• Experience in Mobile API design and development.
• Sound knowledge of PHP Frameworks and MySQL
• Good to have knowledge of Front End Frameworks
• Experience with integrating 3rd party OAuth based APIs

What you’ll be getting

• Career advancement
• Great perk + Performance bonuses altogether
• Flexible working hours
• Health Insurance 

Senior / Lead Full Stack or Frontend Engineer

Hiring for a Series E, 3.1 Billion Dollar rapidly growing organisation focused on payments, marketing and customer loyalty.

• To take ownership of delivering performant, scalable and high quality cloud based software, both frontend and backend side.
• Code reviews.
• Mentoring Team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.

• Thorough knowledge of developing cloud based software including backend apis and react/angular based frontend.
• Thorough knowledge of scalable design patterns and message based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, Sql etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in NodeJs,TypeScript,Scala,ReactJs,Angular.
• Eye for user centric mobile first designs on the frontend.
• Experience with hybrid frontends such as react-native, electronJs is a plus.    

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

#skills -1.) Strong knowledge of .NET web framework - .Net 3.5, 4.0.
2.) Proficient in C# with a good knowledge of their ecosystems.
Strong understanding of object-oriented programming.
3.) Skill for writing reusable libraries.
#Salary : (as per performance in Interview)
5 days working