Graphic Designer

Roles and Responsibilities:-

1. Developing, generating, and growing new digital marketing business

2. Creating innovative online marketing sales plans

3. Exhibiting expertise in digital marketing solutions

4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the

US and Canada locations)

5. Maintaining accurate and up-to-date pipeline and forecasts

Desired Candidate Profile:-

1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)

2. A strong candidate will have excellent sales and closing skills

3. Strong organizational skills and ability to handle multiple tasks and priorities

4. Demonstrated time management skills

5. Knowledge of digital marketing/SEO services will be a plus

6. Excellent communication skills

About Graygraph Technologies:

Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

www.Graygraph.com

www.DigitalGuider.com

Why should you join us

· Fixed working timings- 5 days working

· Attractive Incentives

· Young & Vibrant work culture

Job Location: Block A-128, Sector-63, Noida

Salary Package: Depends on skills

Working Days: Monday to Friday

Shift: Night Shift

JOB DESCRIPTION

React Native Developer

It is a platform for creators, influencers and celebrities to grow, manage and monetise their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Our vision is to enable anyone and everyone to make a successful living doing what they enjoy.

• Roles & Responsibilities:-

• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party API's.
• Write unit and integration tests.
• Release applications to IOS and Google Play stores.
• Work with native modules when required.
• Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.
• Complete two week sprints and participate in sprint retrospectives and daily standups.
• Assist with building estimates.
• Interface with clients via Slack, Zoom, and email.
• Track your time throughout the day using Toggle.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.

• Required Candidate profile:-

• 2+ years of professional experience working with React Native.
• 4+ years of professional software development experience.
• Experience working with Swift, Java required.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.
• A positive mindset and can-do attitude.
• Forensic attention to detail.
• You work well within a team environment and enjoy working in the office with your colleagues.
  
  

Responsibilities 

• Collaborate with the core team building a state-of-the-art blockchain based SaaS platform. 
• Building mobile applications using latest technologies leveraging Android, node and mongo. 
• Apply comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects. 
• Backend RESTful API Design and server-side development for web and mobile apps. 
• Develop and design database schemas on MongoDB. 
• Perform code reviews and unit tests to ensure code consistency and maintainability. 

Minimum Qualifications & Qualities 

• Passion to solve complex problems of agriculture in a dynamic start-up environment 
• Flexible, curious, exploratory, and can-do attitude 
• Great sense of ownership and ability to work with very limited supervision 
• Bachelor's degree in Computer Science, related technical field, or equivalent practical experience. 
• 1+ year of hands-on coding expertise in software engineering. 
• Experience with Android, Node.js, mongodb
• Ability to speak English fluently. 

Preferred Qualifications 

• Strong programming experience of 1+ years with Android, Node.js, Express.js, MongoDB. 
• Strong problem solving/troubleshooting skills. 
• Experience with SDLC in an Agile work environment using tools like Jira and GitHub. 
• Knowledge and experience of NoSQL Databases is a must. 

• Knowledge of AWS Services like ECS, EKS, EC2, S3, Lambda, Load Balancing, Route 53, API Gateway along with Infrastructure provisioning and optimization is an advantage.
• Experience with DevOps, CI/CD pipelines on Jenkins, GitHub Actions,
• Experience with containerization environments like Docker & Kubernetes is an advantage. 
• Familiar with TDD, CI/CD, Infrastructure as Code
• Knowledge of any Blockchain protocols like Hyperledger is clearly an undue advantage

• 8+ years of experience with one of the top frontend frameworks - React (preferred) and with App development (recommended)
• Demonstrated experience in managing  successful engineering teams across both web and app development
• Solid understanding of modern CSS methodologies like SCSS, SASS
• Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
• Deep understanding of Javascript topics including the V8 Engine, Async, Memory
• Management, Duplex Communication.
• Understanding of app development practices
• Prior startup experience is a plus

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.

General Skills

• Proven customer support experience

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Advise on company information
• Take payment information and other pertinent information such as addresses and phone numbers
• Place or cancel orders
• Suggest solutions when a product malfunctions
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records
• Compile reports on overall customer satisfaction
• Handle changes in policies or renewals