11+ Test management Jobs in Delhi, NCR and Gurgaon | Test management Job openings in Delhi, NCR and Gurgaon

HUGHES SYSTIQUE CORPORATION (HSC) is an award-winning software solutions and services company that has been instrumental in steering the digital transformation journey of its clients from the forefront.  Headquartered in Rockville, Maryland USA with development centres in Gurgaon and Bengaluru, India, we work for a wide variety of clients ranging from Fortune 100 Tier 1 equipment vendors & ISVs to small and innovative start-ups with operations in US, Europe, UK, South East Asia, Japan, India etc.

Skillset Required:

• Strong experience in Java coding and Selenium
• Experience in developing automation frameworks from scratch
• Good experience in API testing
• Strong background and experience of working in tooling or QA automation
• Proficient with bug tracking and test management toolsets to support development processes
• Strong problem-solving and analytical skills

Key Work Responsibilities:

• Provide thought leadership in providing the test methods to be adopted as per project needs.
• Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
• Research, recommendation and implementing tools as needed with the goal of increasing automation
• Prepare test plan, test estimates for committed work
• Assess the dependencies from different teams, communicate well in advance and work to close the dependencies.

NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)

As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.

• Great communication skills
• Experience handling infuriated customers
• Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
• Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
• Initiating Chat support with clients for onboarding and building trust
• Writing Blogs/Support Articles
• Strong Proficiency in written english. As the job role will include supporting US Based Clients.
• IT/CS Degree- Based Background is plus 

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
• Educate customers on services and processes.
• Escalate any issues to the Team Leader.
• Achieve agreed KPIs and Objectives.
• Adhere strictly to shift schedules.
• Adhere to laid down internal policies, procedures and processes.
• Work collaboratively with the team.
• Candidates from voice/non- voice both will be fine. 
  Experience with the SAAS model will be an added advantage. 
  Ecommerce background will be an added advantage. 
  Communication skills should be good in verbal and written communication.

• Deepening the relationship with B2B2C channel
• Strengthening the relationship with existing customers
• Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
• Managing relationship with onboarded customers and taking feedback and resolving customer queries
• Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
• Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
• Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system

Desired Candidate Profile

• At least a graduate in any stream from a reputed university
• A decent understanding of the sales and customer acquisition processes
• Good social skills with ability to understand customer needs and developing relationships with people
• Past experience in successfully closing sales deals remotely is a must
• Openness to move around in NCR and meet doctors
• Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
• Fluency in English and Hindi is a must
• Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel 

Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .

Skills

• Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously  
• Excellent customer approach, interpersonal and influencing skills
• Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
• A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.

• Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
• Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
• Attracting new clients by innovating and overseeing the sales process for the business.
• Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
• Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
• Research and identify new market opportunities.
• Creates and conducts effective presentation and product demos
• Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
• Consistently meet and exceed sales targets
• Foster a collaborative environment within the organization.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Prepare and deliver pitches to potential investors.
• Create and conduct proposal and presentation based on clients’ needs and closing of orders
• Be responsible for conduct webinar about our product.
• Provide timely weekly, monthly and quarterly sales reports
• Client Relationship management

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

Desired Candidate Profile

• 5 to 6 years of experience in sales and marketing
• MBA (Finance) or equivalent from Tier 1 college
• Prior experience in banking or other financial institutions
• Hands on experience in business correspondent operation
• Problem solver    

• You have 4-8 years of experience  in Frontend for web based applications with strong understanding of HTML, CSS, JavaScript, Frameworks like Angular  or React
• You love building things, and have built complex consumer web applications in the past.
• You have a sound understanding of data structures and algorithms.
• You are an expert in HTML, CSS, JavaScript and jQuery.
• You are an expert in at least one JavaScript framework, such as Angular 7+, React or Vue.
• You understand how website-backend interacts with frontend as well as external APIs.
• You enjoy mentoring others and helping them solve challenging problems.

Responsibilities:

• Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world.
• Verifying data quality, and/or ensuring it via data cleaning.
• Able to adapt and work fast in producing the output which upgrades the decision making of stakeholders using ML.
• To design and develop Machine Learning systems and schemes. 
• To perform statistical analysis and fine-tune models using test results.
• To train and retrain ML systems and models as and when necessary. 
• To deploy ML models in production and maintain the cost of cloud infrastructure.
• To develop Machine Learning apps according to client and data scientist requirements.
• To analyze the problem-solving capabilities and use-cases of ML algorithms and rank them by how successful they are in meeting the objective.

Technical Knowledge:

• Worked with real time problems, solved them using ML and deep learning models deployed in real time and should have some awesome projects under his belt to showcase. 
• Proficiency in Python and experience with working with Jupyter Framework, Google collab and cloud hosted notebooks such as AWS sagemaker, DataBricks etc.
• Proficiency in working with libraries Sklearn, Tensorflow, Open CV2, Pyspark,  Pandas, Numpy and related libraries.
• Expert in visualising and manipulating complex datasets.
• Proficiency in working with visualisation libraries such as seaborn, plotly, matplotlib etc.
• Proficiency in Linear Algebra, statistics and probability required for Machine Learning.
• Proficiency in ML Based algorithms for example, Gradient boosting, stacked Machine learning, classification algorithms and deep learning algorithms. Need to have experience in hypertuning various models and comparing the results of algorithm performance.
• Big data Technologies such as Hadoop stack and Spark. 
• Basic use of clouds (VM’s example EC2).
• Brownie points for Kubernetes and Task Queues.      
• Strong written and verbal communications.
• Experience working in an Agile environment.