QA Lead

About the Company

Searce is a global, AI-native, engineering-led technology consultancy and a Premier Google Cloud Partner — recognized as the Google Cloud Workplace AI Transformation Partner of the Year, APAC (2026). With businesses staying ahead with 20+ years of experience and 3,000+ clients across 10+ countries, we lead the cloud curve.

About the Role

We're looking for a Lead Cloud Security & Reliability Engineer with deep AWS expertise to own end-to-end cloud reliability and security for enterprise clients. As Lead, you'll drive architecture decisions, mentor your squad, and deliver measurable client outcomes.

Responsibilities

• Own Client Delivery — Lead 24x7 AWS cloud operations. Define SLO frameworks and ensure adherence.
• Architect Solutions — Design scalable, secure AWS architectures for enterprise clients.
• Drive Reliability — Lead incident response, RCA, and long-term remediation across production systems.
• Mentor & Elevate — Coach and grow a squad of Senior CSREs.
• Drive FinOps — Own AWS cost governance and optimization with quantified impact.
• Be the Expert — Represent Searce's technical depth in client conversations.

Qualifications

Experience: 6–10 years total with 5+ years on AWS cloud infrastructure.

Required Skills

• Strong background in Cloud Managed Services / MSP environments.
• Proven experience leading a team in client-facing delivery.

Technical Skills (Must-Have):

• AWS: EKS, EC2, VPC, IAM, Lambda, CloudWatch, GuardDuty, Security Hub — demonstrated in work experience.
• Kubernetes: EKS — production cluster management.
• IaC: Terraform or CloudFormation — module level.
• Observability: CloudWatch + Prometheus/Grafana.
• Security: IAM, GuardDuty, WAF, Secrets Manager, DevSecOps.
• Scripting: Python or Bash.
• FinOps: AWS Cost Management, Reserved Instances, Savings Plans.

Preferred Skills

• AWS Solutions Architect Professional / DevOps Engineer certification.
• Multi-cloud exposure.
• CKA (Certified Kubernetes Administrator).
• ITIL / change management awareness.

Strong Enterprise B2B Sales Profile with focus on Apparel & Lifestyle Industry

Mandatory (Experience 1) -Must have a minimum 8+ years of sales experience, including 4+ years in Enterprise SaaS / B2B Tech Sales

Mandatory (Experience 2) - Must have experience in software selling (ERP, PLM,..) to large enterprise retail companies, preferably in Apparel, Lifestyle, or Fashion (Like Reliance Retail, Myntra, AJIO, etc)

Mandatory (Experience 3) - Must have experience in managing large deal sizes (minimum ₹40L ARR or above) and independently handling end-to-end sales cycles — from lead generation, demo coordination, negotiation, closure

Mandatory (Experience 4) - Must have experience selling to CXO / senior executive-level decision makers (e.g., CEOs, CIOs, COOs, CMOs) in large enterprise accounts

Mandatory (Tools) - Proficient in CRM tools (Salesforce / HubSpot / Zoho) and lead generation tools (LinkedIn Sales Navigator, Apollo, etc.) for sales pipeline management and data-driven sales planning

Mandatory (Skills) - Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions to senior stakeholders

Mandatory (Company) - B2B SaaS (Preferred Apparel, Lifestyle, or Fashion Industry)

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

• Achieve monthly partner lead generation and closure targets
• Development and appointing of new partners for the company
• Managing existing and new partners
• Generating qualified leads through partners across locations
• Interfacing with internal Sales team for timely action on partner leads
• Ensuring CRM is updated daily with daily activities and with correct details
• Assist partner in maintaining leads and opportunities in CRM
• Daily, weekly, and monthly reporting to manager

• Achieving monthly designated targets for each designated location
• Appointing new partners regularly in designated locations
• Developing the new partners to become independent sales partners for the company in a given period of time
• Maintaining a healthy leads and opportunities funnel to achieve sales targets

• Partner management skills
• Ability to manage time effectively
• Good communication skills in English and Hindi
• Self-starter and self-motivated
• Thrives in a competitive environment
• Software demo skills
• Inter department skills to ensure smooth working between teams

• A strong sense of ownership
• Exceptional technical skills
• Ability to understand the problem and craft the right solution
• Strong software architecture skills
• Dedicated to completing projects of the highest standards, on time
• Passionate about the work they undertake

QUALIFICATIONS:

To be considered for this position you must possess the following qualifications:

• A minimum of 3.5 years of industry experience
• Previous experience working with a team on a large, complex project
• Excellent communication skills (verbal and written skills in the English language)

SKILLS:

Please find the below mandatory skills required for Senior .Net resources, kindly source accordingly.

• Strong in C#.Net
• MVC (Min 2 Yrs)
• Web API (Min 1 Yr)
• Good in SQL and DB operations
• Should have used latest features of C#.Net

Database:

• Entity Frameworks (LINQ) (Min 1 Yr)
• ADO.Net (SQL)