QA Lead

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Handle customer complaints,

Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions,

Process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.

http://futuristiclabs.io/

At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.

http://getriku.com" target="_blank">http://getriku.com

http://cookwithsemi.com" target="_blank">http://cookwithsemi.com

http://www.klynk.app" target="_blank">www.klynk.app

So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!

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We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.

We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.

As a Product Designer you will:

• As the first ever Product Designer, you'll be the core owner of our mobile app from start to finish. You’ll help us better understand our users’ needs & pain points, and will have the skills to turn your learnings into beautifully designed visuals and interactions. You'll report to our CTO and collaborate with the engineering team.
• You are an active collaborator/contributor for our other web applications.
• Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
• Work closely with the engineering team to assure design quality by auditing implementation during development.
• Define the product briefs together with stakeholders, get buy-in of your design.
• Attend product meetings and have a granular understanding of the company’s goals.
• Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
• Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
• Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
• Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
• Ensure that we have the right product velocity by working with business, growth, and core product teams.
• Measure and iterate on your developed product once it’s live based on product OKRs
• Help team members with other aspects of running a sprint, such as stakeholder interviews, research, user testing and design documentation.
• Mentor junior designers to help other designers work efficiently and participate actively in the hiring process.
• Establish design systems to maintain design consistency and coherence across the brand.
• Develop & document internal tools & processes to translate product requirements into unique designs for desired experiences.

What do we think you need to succeed in this role:

• Experience: You have 3+ yrs experience in a Product Design or related role (Visual Design, UI/UX/CX Design) in designing preferably consumer facing digital products.
• Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
• Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
• Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
• Ownership: You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
• Leadership: You have the ability to lead and manage several complex projects simultaneously
• Growth Mindset: You welcome challenges, product feedback and ambiguity as a path to unlock your maximum potential.
• First Principle’s Thinker: You excel at understanding and solving complex problems via first principles. You can understand business, design and engineering goals along with constraints.
• Planner: You are good at project management and comfortable breaking down complex projects into simpler tasks.
• Timeline focused: You take pride in balancing fast shipping with quality shipping, with the ability to deliver solid work on a tight schedule.
• Curiosity: You love exploring new products in the market for coming up with new ways to make the product more complete and robust.
• Learner: You have the ability to learn quickly, teach yourself new skills, and thrive within a complex, fast-paced environment
• Effective Communicator: You are comfortable and confident articulating ideas and presenting your work/thoughts in verbal or written form.

Benefits

Curious what it's like to work at Futuristic Labs?

Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)

Our people are at the heart of what we do at Futuristic Labs. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our people. We train and reward talent and are looking to develop leaders at all levels to bring out the best in each othe

• Design, develop, implement and maintain our core Oracle applications.
• Maintain our SQL / PLSQL processes.
• Ensure DB availability.
• Proactively manage and maintain security standards and controls by creating storage database structures with high-level security features.
• Actively seek to optimise and simplify our architecture.
• Take ownership of performance and capacity monitoring aspects of the DB.
• Execution of data migration jobs and scripts as required.
• Assist the infrastructure team in sizing hardware used for the DB.
• Support and collaborate with product developers.
• Contribute to the creation and maintenance of disaster recovery plans.
• Work closely with the application vendors, co-ordinate and manage the DBA activities.
• Own and follow up with Vendors/Stakeholders & their DBAs when required.
• Create a reliable backup strategy. Ensure database backups are appropriately
• executed and periodic restorations are exercised to ensure backup quality.
• Determine and document DB policies, procedures and standards.
• Performance testing and evaluation to ensure data security, privacy and integrity.
• Identification of bottle necks and deadlock issues.
• Ensure SLA's & operational KPI’s are met, working as necessary with internal and external support functions when major incidents occur.
• Install upgrades and security patches.
• Alter storage structures to meet the evolving needs of the company.
• Set up database user accounts.
• Train users on how to access the information in the database.
• Find and debug malfunctioning programs affecting the database integrity.
• Create autonomous database backups.
• Regularly update the database security protocols.

Desired Skills:

• Ideally Oracle Certified DB Professional (OCP) with more than 5 years’ experience with Oracle, preferably in a lead role.
• Technical degree preferable (B.E. / B. Tech).
• Must experience with an organisation that has 24x7 reliability on its database.
• Must have experience with Oracle Exadata.
• Must Operating system experience in Linux.
• Must hands on knowledge of Shell scripting on Linux Platform
• Must hands on knowledge of Oracle management tools (Data Guard, RMAN).
• Must hands on knowledge of SQL / PLSQL.
• Experience should include DB design (modelling and normalisation), capacity planning, performance tuning, storage management, back-up and recovery, managing schemas, report generation and DB clustering technologies.
• Knowledge of Partitioning.
• Knowledge of architecture design principles.
• Good problem solver, focused and dedicated developer with ability to work on
• your own as well as with a team.
• Hands on experience with DB standards and end user applications-translating
• capacity requirements into infrastructure deployment technology.
• Strong practical experience of ORACLE in a production environment (Ver 19c).
• Must be a self-starter with a strong attention to detail.

This is a temporary full time/freelancer role.

Requirements: 

• - Write well designed, testable code in popular Javascript frameworks like React, Angular etc. and Ruby/Ruby on Rails.
  - A good exposure to both SQL and NoSQL database architectures.
• - Ability to write well documented and testable scripts to automate some processes, preferably using Javascript and/or Ruby.
• - A strong problem solving mindset.
• - Excellent oral and written communication skills.
  - Ability to work collaboratively in teams, with a self-starting, entrepreneurial and ownership mindset.
• - Experience working on Open Source projects is a big plus

Responsibilities:               

• - You will be responsible to work on key issues for one of our dashboard platforms, and collaborate with other developers and the product team to drive the product development forward.
• - You will be expected to take ownership of the work you do, and the dashboard platform that you will be working on.
• - You will be also responsible to train future developers on the platform you'll be working on, once they join your team.
• - At times you will be required to communicate and collaborate with our dashboard implementation partners on a technical front, to discuss roadblocks, potential future roadmaps and improvements, along with our engineering and product teams.
• - You will be required to attend weekly cadences with the team to discuss updates and future goals, brainstorm on some problems and give key updates on deliverables on behalf of the team you'll be working with.

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

• Proficiency in English
• Excellent knowledge of MS Office
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• High school degree