Financial Business Analyst

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

The role

We are currently seeking an experienced and results-driven Sales Manager to join our team. The Sales Manager will be responsible for driving revenue growth by acquiring new clients and maintaining strong relationships with existing clients. The Sales Manager will play a key role in expanding our client base and achieving sales targets.

Key responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proficient in using CRM software and sales analytics tools.
• Familiarity with the local advertising market and a strong network of potential clients is highly desirable.

We are looking "Fusion Technical Consultant (OIC)" for Reputed client @ Chennai Permanent Role.

Experience: 7+ Yrs

• Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),

• Strong hand on experience generating BI reports (strictly Mandatory)

• Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.

• Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.

• Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.

• Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF. 

• Excellent communication skills, both written and verbal, to effectively interact with clients and team members.

• Oracle certifications in Fusion Middleware and OIC are highly desirable.

Good To Have Skills:

• Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.

Key Responsibilities: 

• Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).

• Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.

• Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.

• Perform root cause analysis and implement preventive measures to avoid future technical glitches.

• Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.

• Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.

• Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.

• Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.

Professional Attributes: 

• Flexibility

• Willing to work in shifts

• Willing to learn attitude

Educational Qualification: ANY

Position- Automation Lead 

Location Bangalore (Wfo/Hybrid)

Experience :5+ years

Qualifications Bachelor of Engineering/ Masters in Computer Science (OR) any equivalent 

Job Overview 

• Good experience & strong knowledge in Java programming with Object Oriented Programming methodologies
• Good experience in web/mobile application UI automation & related tools/packages (like selenium/appium)
• Good exposure to functional testing, regression testing, api testing
• Very good in analytical & logical thinking on different perspectives. Ability to handle challenges & resolve blockers independently
• Self-driven, Accountability and ownership of problems to achieve team goals & ability to contribute independently
• Good team player & proactive in giving new ideas/suggestions/solutions & constructive analysis of team member’s ideas
• Hands on experience with different tools - Testing tool, Version Control systems (Git), Test Management Software, Bug Tracking software and CI tools (Jenkins etc.)

Key Responsibilities:

• Build interfaces as per the design provided by the UX / UI team
• Ensure the work output is as per the design inputs provided
• Work closely with the backend team to integrate the pull or push APIs
• Work with the support team to troubleshoot issues faced by customers
• Build programming abstractions for the specific domain
• Keen interest to always present code and work of high-quality standards.

Key Competencies (Functional):

• Proficiency in Javascript / ES5 / ES6 or Typescript
• Proficient in code versioning tools including Mercurial / Git / SVN.
• Familiarity with APIs and WebSockets
• Work with Canvas related frameworks – Cocos2d / PixiJs
• Experience with Cocos Creator is a Bonus.

Blue9 Technologies looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

1. Work with development teams and product managers to ideate software solutions
2. Design client-side and server-side architecture
3. Build the front-end of applications through appealing visual design
4. Develop and manage well-functioning databases and applications
5. Write effective APIs
6. Test software to ensure responsiveness and efficiency
7. Troubleshoot, debug and upgrade software
8. Create security and data protection settings
9. Build features and applications with a mobile responsive design
10. Write technical documentation
11. Work with data scientists and analysts to improve software

Requirements

1. Proven experience as a Full Stack Developer or similar role
2. Experience developing desktop and mobile applications
3. Familiarity with common stacks (.net & PHP)
4. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
5. Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
6. Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache), and UI/UX design
7. Excellent communication and teamwork skills
8. Great attention to detail
9. Organizational skills
10. An analytical mind

• Skills needed to architect and build enterprise-class Networking storage products.
• Networking Storage Architect must have expertise in Compute, Network, Storage, clustering, and Security.
• Be able to provide technical direction and lead a team
• Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc to address a goal.
• Identify, communicate and mitigate Risks, Assumptions, Issues, and Decisions throughout the full lifecycle
• Someone who has the self-drive, or initiative who will go out ‘get stuff done, without being prompted
• Ability to prioritize and address multiple tasks concurrently
• Must have developed software and firmware
• Knowledge of Linux, FreeBSD, Windows, VMware drivers
• Must have managed a group of at least 20 developers
• Very hands-on role
• Ability to scope and deliver to commitments
• Ability to motivate the team

Please note:

• Need candidates with a strong education background. (most of our Sr engineers are IIT and)
• Need someone who has to lead a team
• The candidate needs to be somewhat stable in his career
• Minimum 15years if exp is a must (most of our managers are close to 15 years of experience)

Job Description: -

Comm-IT is seeking an enthusiastic Web Developer to help our fast-growing development team in India. You will play an important role and be a part of creating a product used by millions of people.

Responsibilities: -

• Design and build advanced web applications / products for desktop browsers, mobile web & feature phone.
• You work in agile cross-functional team to create great customer experiences and implement high quality code into production.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• You prioritize performance in all your development - both network and rendering

Requirements: -

• Minimum of 6 months - 1 year of experience in software development.
• This project requires full stack experience creating applications and products using .Net and C# development, HTML 5, jQuery library and CSS3.
• Strong Web backend knowledge in Asp.Net Web API, Razer pages, .Net Entity Framework and MS SQL scripting.
• Experience developing REST-based APIs.
• Knowledge in TypeScript / JavaScript front-end back-end development experience
• Knowledge in CSS & layout skills – modern Bootstrap, CSS layout techniques
• Good understanding of object-oriented programming and its implementation
• Interest working in Cloud-based technologies.
• Confidence to work as part of a Scrum Team.
• Desire to learn new

Nice to have (Add-On): -

• Knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js, Blazor Framework)
• Familiarity with databases (e.g., MySQL, MongoDB), web servers (e.g., Apache) and UI/UX design
• Experience creating automated unit tests and functional test.