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Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader

We have opening for Store Manager role in Chennai and Hyderabad

Experience : 3 to 8 years

Need from Premium brand

Key Responsibilities

Test Architecture & Design

• Architect test frameworks and infrastructure to validate microservices and distributed systems in multi-cluster, hybrid-cloud environments.
• Design complex test scenarios simulating production-like workloads, scaling, failure injection, and recovery.
• Ensure reliability, scalability, and maintainability of test systems.

Automation & Scalability

• Drive test automation integrated with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Leverage Kubernetes APIs, Helm, and service meshes (Istio/Linkerd) for automation coverage of health, failover, and network resilience.
• Implement Infrastructure-as-Code (IaC) practices for test infrastructure to ensure repeatability and extensibility.

Technical Expertise

• Deep knowledge of Kubernetes internals, cluster lifecycle management, Helm, service meshes, and network policies.
• Strong scripting and automation skills with Python, Pytest, and Bash.
• Hands-on with observability stacks (Prometheus, Grafana, Jaeger) and performance benchmarking tools (e.g., K6).
• Experience with cloud platforms (AWS, Azure, GCP) and containerized CI/CD.
• Solid Linux proficiency: Bash scripting, debugging, networking, PKI management, Docker/containerd, GitOps/Flux, kubectl/Helm, troubleshooting multi-cluster environments.

Required Skills & Qualifications

• 6+ years in QA, Test Automation, or related engineering roles.
• Proven experience in architecting test frameworks for distributed/cloud-native systems.
• Expertise in Kubernetes, Helm, CI/CD, and cloud platforms (AWS/Azure/GCP).
• Strong Linux fundamentals with scripting and system debugging skills.
• Excellent problem-solving, troubleshooting, and technical leadership abilities.
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Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

1-5 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ) Master of Social work

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

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Desired Candidate :

• Experience in Node.JS working with large scale backend applications
• Expertise in any Relational or NoSQL databases and any of caching databases
• Experience in integrating with RESTful/GraphQL APIs and Microservice APIs
• Good problem solving and debugging skill
• Good knowledge of engineering excellence: Unit Testing/TDD, Code quality,
• Documentation, CI&CD
• Exposure on event-driven, asynchronous I/O
• Experience in Linux development and AWS ecosystem tools
• Experience in non-functional requirements (Scalability, Performance optimisation, Security)

What you can achieve :

• Empowering Entrepreneurial Spirit: Whatever your role is, we'll encourage you to reinvent and reinvigorate; achieving the best for CaratLane and you.
• Celebrating Your Contribution: We recognize and reward everyone who approaches their job with true passion, and drives performance.
• The Best of Tanishq and CaratLane: Work with a disruptive, new-age omni-channel brand, while being a part of India's most trustworthy organisation - the Tata Group.

Mandatory skills 

1. Singleview 
2. Experience in C++, Python & Perl
3. Broad understanding of UNIX operating environment

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.
4.