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Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader
Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.
Areas of Responsibility: -
· Responsible for explaining our products’ technical functionalities and benefits to potential customers.
· Responsible for working closely with the sales product team & helping to drive product adoption & sales success.
· Handle technical questions during demonstrations.
· Handle technical troubleshooting issues.
· To Keep the management informed about the product promotional activities.
· Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.
**About jhana**
jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the
law across research, drafting, and document management. At jhana.ai, we are
transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers
critical legal insights through advanced AI, producing outputs like redlines, memos, and
risk assessments to streamline workflows for legal teams. Recognized as the Best Legal
Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals
with technology that drives efficiency and excellence.
**Position Overview**
We are looking for a dynamic and driven Account Manager with **3-5 years of experience
in legal ecosystem,** account management, sales and client relations. **A background in
law is mandatory;** candidates with a passion for client success, excellent communication
skills, and the ability to manage multiple accounts will excel in this role. The Business
Account Manager will be responsible for supporting client relationships, ensuring client
satisfaction, and driving growth within assigned accounts. This position involves regular
travel for client interaction, both virtually and in-person.
**The day-to-day**
Client Relationship Management
● Serve as a key point of contact for assigned clients, building and maintaining strong relationships to ensure satisfaction and long-term engagement.
● Proactively communicate with clients to understand their needs, resolve issues, and provide solutions that align with their goals.
● Provide exceptional client service, consistently striving to exceed expectations and deliver value. Account Growth & Retention
● Support account growth by identifying upsell and cross-sell opportunities within assigned client accounts.
● Collaborate with the sales team to develop strategies for renewal and expansion, assisting in the preparation of proposals and presentations.
● Monitor account performance and proactively address any potential risks to client retention. Process & Operations Support
● Assist in implementing account management processes, ensuring efficient workflows and accurate reporting.
● Track and document client interactions, account activities, and progress using CRM tools and account management software.
● Provide insights and feedback on internal processes, helping to identify areas for improvement in client engagement and service delivery. Collaboration with Cross-Functional Teams
● Work closely with internal teams, including sales, marketing, and customer success, to ensure a seamless client experience.
● Coordinate with the product team to relay client feedback, contributing to product enhancements and helping tailor solutions to client needs.
● Participate in team meetings and share updates on client progress, challenges, and opportunities.
Client Meetings & Engagements
● Conduct virtual and in-person meetings with clients to present updates, review performance, and discuss upcoming needs.
● Represent the company at industry events and conferences as needed, enhancing client relationships and expanding professional networks.
**Qualifications & Skills**
● Education:**** Bachelor’s degree in Law.**** An advanced degree in
Business is a plus.
● Experience:** 3-5 years of experience in Legal ecosystem. **
● Good to have: 2 years of experience in account management, client
relations, or sales. Experience in SaaS, or B2B sectors is a plus.
● Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly and confidently.
● Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple accounts and priorities simultaneously.
● Customer-Focused: Passionate about delivering value to clients and ensuring a positive client experience.
● Tech Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Preferred Experience
● Experience in the legal industry or with legal tech products.
● Demonstrated success in managing client relationships and meeting account growth or retention goals.
● Knowledge of project management tools and client success strategies. Additional Requirements
● Travel: Travel would be required for client meetings and events.
● Adaptable & Self-Driven: A proactive attitude and the ability to adapt in a fast-paced, dynamic environment.
Angular (2+)
AngularJS (1.x)
Git
BootstrapFront-end Developer with a passion for sustainability
Are you passionate about the health of our planet and all those who live on it, and want to contribute to a sustainable future for all?
Are you an expert at creating personal relationships and explaining the value of new and disruptive innovations?
And do you want to work with passionate changemakers in an energetic, value-driven, fast-growing startup, as we enter a period of significant international expansion?
Then you might just be the person we’re looking for!
About the Company:
We want to contribute to a better world. And we believe that there is no sustainability without traceability. That is why we are on a mission; to bring transparency to producers who really want to know what they sell, and for consumers who really care what they buy.
TrusTrace is a SaaS provider that helps companies truly understand and take responsibility for their full social and environmental footprint of the products they sell, while enabling consumers to make informed and better choices, through creating fully transparent value chains all the way to product origin. Fueled by AI, IoT, ML and blockchain, the technology is simple, efficient and tamper-proof, ensuring data accuracy and ease of collection, while unveiling the true cost of everything from manufacturing, selling, buying and disposing of material.
With the vision of ‘A Renovated Planet’, we are focusing on industries with a high social and environmental impact; fashion and sustainable retailing, TrusTrace is a rapidly growing category leader, and we have already partnered with 40+ sustainability pioneers like Filippa K, Houdini, Fjällräven, Decathlon, Vaude, Ba&sh, Icebug, Mini Rodini, Layered and Coop, with more joining our community as we speak.
TrusTrace has received numerous awards within sustainability, latest the Solar Impulse label which is given only to companies which apply to the highest standards in sustainability and circular economy, and is on Sifted’s ‘The Nordic Startups and Scaleups to watch in 2021.’
Working with us you will not only get a job – but become part of our family of highly talented individuals with a true passion for sustainability. We’re not into traditional hierarchies, and we run a welcoming and inclusive work culture, where everybody’s ideas and thoughts are valued. We’re just over 100 right now but by the time you’ve finished your application we’ll probably be a couple more! In fact, we’re hiring for several positions right now – so tell your friends!
Front-end Developer:
About the Role:
As a team member at TrusTrace, you’ll get to solve challenging, real-world problems that truly make a difference to society.
This role Front-end involves as a technology has evolved rapidly over the years. At TrusTrace, we leverage modern, cutting-edge frontend technologies to deliver a clean, simple and consistent user experience for the customers of our platform. We use Angular as the primary framework to develop enterprise grade applications. As a frontend developer at TrusTrace you will be contributing to a sustainable future of the planet by developing world-class applications used by top brands in the industry leveraging traceability to create sustainable products.
If you are that passion-driven person who is all about using your creative skills to make an impact by contributing to developing a sustainable future for the generations to come - we would be delighted to have a chat with you to explore how you can fit with the team at TrusTrace.
Experience: (6 – 8 Years) The successful candidate will have
Hands-on experience working with
- Git
- Angular
- Bootstrap, Material-UI, TailwindCSS or any other widely-adapted CSS library/framework
- Sass or other css preprocessors
- NgRx or other state management libraries
- StorybookJS
- Jest or other Javascript unit testing libraries
Skills: The Desired General Knowledge, Skills & Abilities of the successful candidate
- Solid understanding and experience
- Cross-browser compatibility
- Front End optimisation
- Frontend architecture
- REST APIs and integrations
- Object Oriented Programming concepts
- Design Patterns
- TDD (Test Driven Development)
- Agile
We believe people have hidden/unexplored talents. Here are a few we consider are a plus:
Experience with
- Any cloud provider services (AWS/Azure/Google Cloud etc.,)
- Docker or any other virtualization technology
- NodeJS (ExpressJS, LoopbackJS, HapiJS etc.,)
- Interface design tools like XD, Figma
- Developing REST APIs
R LanguageR Developer
Job Sector: IT, Software
Job Type: Permanent
Location: Sholinganallur (Chennai)
Experience: 6 -9 Years
Salary: 14 – 20 LPA
Education: Any Graduate
Notice Period: Immediate
Key Skills: RServer installation, RS connect, Rstudio, RShiny installation/Hosting, Linux, ldap/AD, Rstudio/RSconnect setup.
CV submission closing date: 31/07/2021
Contact at triple eight two zero nine four two double seven
Required Skills:
The person needs to be familiar with Linux, ldap/AD, Rstudio/RSconnect setup, along with R programming. RServer installation, RS connect, Rstudio, RShiny installation/Hosting is more important; Along with R development experience will be great.
Role: Content Writer
Job Summary :
We are seeking a talented and creative Content Writer to join our team. As a Content Writer, you will be responsible for creating high-quality, engaging, and informative content for our website, blog, social media channels, and other marketing materials.
Responsibilities:
- Develop and write compelling content that is in line with our brand and target audience.
- Research and analyze industry trends, competitors, and keywords to optimize content for search engines.
- Work collaboratively with cross-functional teams to develop content strategies and plans.
- Produce high-quality written content for various channels including blogs, social media, email campaigns, and other marketing materials.
- Ensure all content is grammatically correct, error-free, and consistent with our brand style guide.
- Edit and proofread content written by other team members, ensuring accuracy and consistency.
- Stay up-to-date with industry trends and best practices in content writing and apply them to improve our content strategy.
Qualifications:
- Bachelor's degree in English, Communications, Marketing, or related field.
- Minimum of 2 years of experience in SaaS based content writing for digital media.
- Exceptional writing, editing, and proofreading skills with a keen attention to detail.
- Strong research and analytical skills.
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
- Proficiency in SEO and content marketing best practices.
- Excellent communication and interpersonal skills.
- Experience with CMS platforms, such as WordPress, and social media management tools.
If you are a creative thinker who is passionate about writing engaging and informative content, we would love to hear from you.
AngularJS (1.x)Angular (2+)
.NET
C#*Strong experience with angular or react
*More than 2+ yrs of experience in angular would be added advantage
*Strong understanding with .net,C# would be added plus
*Experience using HTML5/CSS and other web standards
*Familiarity with Linux and AWS-based environments would be added advantage
*Experience architecting, debugging and optimizing frontend applications to make them fast and reliable
*Excellent with debugging skills and experience in a TDD/ATDD environment
Android Development
Flutter
Kotlin
JavaJob Title: Android Developer
Experience: 2 yrs to 6 yrs
Notice Period: upto 15 days
Location: Chennai
Job Description :
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Strong knowledge of Android UI design principles, architectural patterns, and best practices
- Strong Knowledge in integrating Android apps with back-end applications through RESTful web services
- Experience with offline storage, threading, and performance tuning
- Experience in app release management and publishing
- Familiarity with cloud message APIs and push notifications using FCM
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries
- Ability to understand business requirements and translate them into technical documents
- Understanding of Google’s Android design principles and interface guidelines
Scope of Work:
- Understand the Requirement
- Create wireframes / UI
- App development & testing
- Release Management & Publishing apps
- Following Coding best practices
Tradeplus - Online Brand of Navia Markets Ltd.- Navia Markets Limited is a financial services company established in the year 1983. It is widely known by its online brand Tradeplus and one of the fastest-growing discount broker in India. - Transparency, Technology and Timely service are our guiding principles. We understand that people do business with people they trust and understand. - We build trust among the customers by empowering our employees. We enrich the employees to work efficiently and smartly. Our company has received NSDL Star Performance Award for the years 2013, 2015, 2016, 2017 & 2018.
DUTIES & RESPONSIBILITIES:
- Ensure that smooth functioning for the Operations department consists of the trade process, settlement of funds and securities, IPO and Mutual Fund back end processes.
- Prepare various reports required for regulatory compliance and submit within the time limit for NSE, BSE, MCX and SEE etc.
- Handle internal, external and regulatory audits- Supervises/leads/coaches Operations staff wherever needed.
- Study the various regulatory circulars and plan for effective implementation with the guidance of HOD for compliance.
- Ensure to send various communications to the clients on a daily, monthly and quarterly basis within TAT after completing the trade and settlement process.
- Settle the funds and securities to the client on a timely manner as stipulated by the regulator and the policies of the company.
WORK EXPERIENCE AND QUALIFICATIONS :
PREFERRED EDUCATION REQUIREMENT:
Masters in Finance or CA / ICWA / ACS Intermediate
REQUIRED SOFT SKILLS :
- Set high standards for self and other team members.
- Foster an enabling environment where ideas are allowed to put to practice.
- Meet deadlines on assignments, juggle multiple tasks.
- Commitment to goals & Values
- Acts as a Team Player collaborate & support Colleagues / Peers within the department and across the company while still being able to work independently when needed.
REQUIRED BEHAVIORAL SKILLS :
- Excellent knowledge of Banking, Stock Broking business operations attained through a minimum of 5 years of work experience.
- Excellent Written & Verbal communication skills.- Proficiency in MS office especially with V- lookup & Pivot tools of Excel.
- Excellent time management and organizational skills.
- Have great attention to detail.
Google AnalyticsJava
Python
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