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Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader
We’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share.
Job Profile:
Location: Chennai/WFM
Experience: 8-10 yrs
Role and responsibility
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth.
- Create buy-in for the product vision both internally and with key external partners.
- Develop product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Work closely with engineering teams to deliver quick time-to-market and optimal resources.
- Drive product launches including working with the public relations team, executives, and other product management team members.
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
- Act as a product evangelist to build awareness and understanding.
- Represent the company by visiting customers to solicit feedback on company products and services.
Skills and qualifications
- Bachelor’s or master’s degree in product design or engineering.
- Previous experience in software development will be added advantage.
- Rich experience in a dynamic product management role – 8-10 Years.
- Should have work experience in Travel industry/booking industry- 5-6 Years.
- Proven success in overseeing all elements of the product development lifecycle.
- High effectiveness in managing cross-functional teams.
- Good writing skills (Product Feature, Requirement gathering, user story, etc), combined with strong presentation and public speaking skills.
- A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.
Roles and Responsibilities
- Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.
- Mentor and coach other team members
- Evaluate the performance of NLP models and ideate on how they can be improved
- Support internal and external NLP-facing APIs
- Keep up to date on current research around NLP, Machine Learning and Deep Learning
Mandatory Requirements
- Any graduation with at least 2 years of demonstrated experience as a Data Scientist.
Behavioral Skills
Strong analytical and problem-solving capabilities.
- Proven ability to multi-task and deliver results within tight time frames
- Must have strong verbal and written communication skills
- Strong listening skills and eagerness to learn
- Strong attention to detail and the ability to work efficiently in a team as well as individually
Technical Skills
Hands-on experience with
- NLP
- Deep Learning
- Machine Learning
- Python
- Bert
Preferred Requirements
- Experience in Computer Vision is preferred
Job Description:
Responsibilities:
- Backlog ownership: Work with the development pod as Product Owner
- Execution: Providing vision and direction to the Agile development team, and other stakeholders and creating / managing requirements
- Prioritization: Plan and prioritize the product feature backlog and development for the product
- Flow: Ensure that the team always has an adequate amount of tasks to work on
- Collaboration: Work with Development Managers, Solution Architect, Delivery, and the development team(s) on estimation in order to deliver the project or program
- Technical: Work with Solution Architects to define the technical solutions and strategy for the product features
- Quality: Work with QAs to understand, document, triage and fix live issues or bugs
- Planning: Provide backlog management, iteration planning, and elaboration of the user stories
- Expertise: Gain and maintain a deep understanding of cloud governance-based business processes and workload deployments providing focus and prioritisation to product development processes
- Product Management: Contribute to product strategy, proposition development, prioritisation and release planning
Minimum Requirements:
- 5+ years of Product ownership or related experience, with a significant part of it working on Cloud and SaaS technologies
- Outstanding collaboration, communication, listening, presentation and leadership skills
- Comfortable being hands-on in a fast-paced, ambiguous and rapidly changing environment
- Strong champion of Agile product development and tooling
- Exceptional road mapping skills and product domain knowledge
- Deep analytical, problem solving and communication skills
- Highly organised with great project management skills
- Numerate and data driven decision-maker
- Self-starter, able to work with minimal guidance and adapt to changing requirements
Desired:
- Experience of different project management tools and methodologies
- Interest in new technologies and development processes
- Interest in SaaS & Cloud computing
- AWS, Azure or GCP certification preferred.
Required Skills: Angular 11/12, .NET framework, .NET Core, Web APIs, Web Security,
Microservices, Event driven architecture, Clean Code and 12 Factor principles, Azure
PaaS services experience, public facing web application development, web analytics,
Bootstrap v5, Angular Material, jQuery, HTML/CSS, SQL Server, Transact-SQL, Azure
SQL
Experience working with software design, software development life cycle, and
development methodologies and implementation
Experience working with product systems design principles
Experience working with appropriate programming languages, operating systems,
hardware and software
Experience working with company application development policies and procedures
Experience working with company software and hardware products and related
business issues that may impact overall business plans
Hiring for Lead Auditor (QMS / ISMS) role.
Job description Below :
- Preparation Dept. Objective reports.
- Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
- Follow up for Internal Audit closing of Observations.
- Preparation of Management review meeting Input & Output reports.
- Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
- Follow up for closing of Observations.
- To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
- Internal Audit of ISO - QMS & ISMS standards.
Telemarketing/Telecaller
PREFERRED: FEMALE CANDIDATE ONLY
DESIGNATION: EXECUTIVE – SENIOR EXECUTIVE.
Experience : 2 years and above
Job Description:
· Good Communications skills in English.
· Immediate joiners.
· Handling inbound & outbound calls
· Targeted Companies : Just Dial, Trade India or any Tele sales experience.
· Linguistic Skills: English, Tamil + any additional language (Hindi, Telugu, Kannada etc) (salary shall be open and negotiable for hindi profiles).
Job description
The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth.
As a Creative Writer, you will be responsible for creating both long and short-form content. Your content needs to be clear and concise for advertisements and websites while maintaining brand consistency. We are looking for someone who has a keen eye for detail and can thrive under pressure. As our content presence is significant for the business to succeed, your position will play a massive role in driving our business' growth and success.
Skills: Content Development, Content Writing, Basic SEO
Writing Industry: Technology, Software Products
Qualification: Any Graduate
Requirements:-
- Impeccable Communication Skills.
- Good command of the English language.
- Exceptional verbal, and written communication skills.
- Good eye for details.
- Experience in developing content for websites.
- Experience in developing content for content marketing activities.
- Strong writing skills, understanding of content.
Roles & Responsibilities:-
- Must be able to deliver content on time
- Coordinate with teams and get the assigned task done
- Should be able to handle tasks independently.
Business Development Executive
We are seeking an energetic investment product sales specialist to help drive sales and grow the business. You will be resourceful, highly organized and self-motivated to increase sales. A background in sales of investment products or real estate sales is strongly desirable.
About us
BetterInvest is an investment platform focused on generating passive income streams and building wealth for investors.
We at BetterInvest provide you a variety of alternate investment options which are focused on generating passive income and helping investors achieve financial happiness. One of the first asset classes that we are launching is fractional ownership in Commercial Real Estate. We are enabling access to wealth creation opportunities that were previously available only to the top 1% of the population. We make commercial real estate investing easy, affordable and transparent.
Visit www.betterinvest.club to learn more.
Responsibilities
- Develop sales strategies and successfully create business from new and existing customer
- Manage a large number of outbound calls in a timely manner
- Understand the concepts pertaining to real estate investments
- Maintain a high level of knowledge of company products, policies, and procedures
- Discover and onboard potential channel partners (Wealth managers, Real estate brokers etc)
- Take complete ownership for the customer relationship
- Manage leads in CRM software
Requirements
- Proven experience in B2C sales (Above 2 years)
- Outstanding interpersonal skills and ability to interact confidently with clients and peers
- Hands-on experience with a CRM software
- Interested in personal finance and investments
- Attention to detail, time management, team player and multitasking
- Possess financial acumen - a strong grasp of basic financial principles and concepts
Job location - Chennai, Tamil Nadu
About OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.
Responsibilities:
Work with business-stakeholders to understand requirements, prototype, build and deploy it.
CRUD the backend code you own keeping maintenance, performance and security in mind.
Keep up breast of latest technologies and its ecosystem and adopt ones that aid safe product delivery at speed.
Automate the boring and mundane stuff for you prefer to be productive than being busy.
We are flat. Be responsible for professional growth of self and the team.
- Tune application for performance.
- Take initiatives and manage change to work towards business goals at speed without compromising safety.
- Coach full-stack developers on backend skills.
- Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition
Develop functional, architectural and other documentation as required for productive functioning of teams.
- Be the brand ambassador for OJ Commerce by speaking at meetups, conferences, etc.
- We are fluid. Be ready for changing dynamics in responsibilities from time to time. Exciting isn't?
- Take the lead in digital transformation of legacy applications.
What you need to shine?
- You have the prior experience in modernising legacy applications.
- You are a passionate hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.
- You have the ability to see and work on the big picture (Application Architecture) and devilish details (Complex Code).
- Strong experience in developing web applications using C#, VB.Net, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, ASP.NET Web API, .Net Core etc.
- You are Cloud savvy, preferably Google Cloud.
- You have rich experience in Object-Oriented Programming (OOP) with good knowledge of practical design-patterns and its applications.
Hands-on experience in building SOA or Micro-services preferably on .NET Core.
Proven Architectural skills with high standards in Code quality
Knowledge of ReactJS/Typescript would be added advantage.
Practical experience in Agile development methodologies of using CI/CD.
Extreme Programming (TDD) experience is sought after by us.
What we Offer
- Greenfield opportunity to transform legacy backend applications to latest technology stack.
- Fast-paced start-up environment: This is not for the faint hearted; you need grit and passion as much as you need the core skills.
- Work in an interdisciplinary team where learning from one another and developing solutions cross-functionally is a key part of our culture.
- Golden opportunity to make history by making big business impact.
- Competitive salary to take good care of self and family.
- Insurance Benefits: Medical and Accident cover.
- Flexible Working Hours



