11+ Supervision Jobs in Pune | Supervision Job openings in Pune

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

• Keeping up-to-date with alterations to immigration.
• Meeting with prospective and extant clients to gauge which services they require.
• Providing clients with all pertinent documentation.
• Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
• Verifying the authenticity of paperwork and supporting documents.
• Preparing and providing invoices for your services.

Requirement
- 1 to 7 years of experience with relative experience in managing development operations
- Hands-on experience with AWS
- Thorough knowledge of setting up release pipelines, and managing multiple environments like Beta, Staging, UAT, and Production
- Thorough knowledge of best cloud practices and architecture
- Hands-on with benchmarking and performance monitoring
- Identifying various bottlenecks and taking pre-emptive measures to avoid downtime
- Hands-on knowledge with at least one toolset Chef/Puppet/Ansible
- Hands-on with CloudFormation / Terraform or other Infrastructure as code is a plus.  
- Thorough experience with Shell Scripting and should not know to shy away from learning new technologies or programming languages
- Experience with other cloud providers like Azure and GCP is a plus
- Should be open to R&D for creative ways to improve performance while keeping costs low

What do we want the person to do?

- Manage, Monitor and Provision Infrastructure - Majorly on AWS
- Will be responsible for maintaining 100% uptime on production servers (Site Reliability)
- Setting up a release pipeline for current releases. Automating releases for Beta, Staging & Production
- Maintaining near-production replica environments on Beta and Staging
- Automating Releases and Versioning of Static Assets (Experience with Chef/Puppet/Ansible)
- Should have hands-on experience with Build Tools like Jenkins, GitHub Actions, AWS CodeBuild etc
- Identify performance gaps and ways to fix them.
- Weekly meetings with Engineering Team to discuss the changes/upgrades. Can be related to code issues/architecture bottlenecks.
- Creative Ways of Reducing Costs of Cloud Computing
- Convert Infrastructure Deployment / Provision to Infrastructure as Code for reusability and scaling.

As a member of the founding engineering team at Kombai, you'd work directly with the CTO and CEO to build a global product for the frontend dev teams from scratch. Together, we'd have a crack at several hard, high-impact problems - often involving challenges across product, engineering, and research areas.

Desired Qualifications & Skillset

For all positions of our early engineering team we are looking for people who:

• Are fully hands-on with latest JS development
• Are good frontend and web application architects
• Are quick and agile
• Have a good learning, problem solving and logical aptitude
• Have a mindset to commit for 3-4 years

In addition to the above, the candidates for Senior Product Engineer should also have:

• Thorough understanding of good Frontend engineering & architecture practices. In our experience, this usually comes from working in an excellent frontend team with an excellent architect, on a complex applications
• Experience: 3-6 years

Company Details:

Company – PricewaterhouseCoopers (MNC Group)

Website     https://www.pwc.com/">https://www.pwc.com/

About PWC (PricewaterhouseCoopers) -PricewaterhouseCoopers is a multinational professional services network of firms, operating as partnerships under the PwC brand. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms operate in 157 countries, 742 locations, with 276,000 people.

Job Role - Randstad Payroll (Client Inhouse)

Interview Process – Video Call Interview or Telephonic Interview

Salary – Best in Industry

Requirement -  Consultant and Experience Consultant

Qualification -  CA qualified/sCA semi-qualified 

Travelling - Yes

Roles and Responsibilities

1. Responsible for internal audit procedures and work programs for clients
2. Execute the assignment as per internal standards
3. Drafting of report as per internal standards
4. Ensuring compliance with Audit Standards & completing audits within timelines.
5. Good Comm. skills so as to communicate with clients independently on audit matters

• Take complete ownership of the web application and API back end development
• Finalize User Stories, Tasks, Sprints etc. on JIRA based on the product roadmap
• Estimating delivery timelines and execution of relevant tasks with the team
• As individual contributor, writing clean, functional code on the front- and back-end
• Mentoring junior members of the development team
• Design and develop effective APIs for mobile apps
• Maintain and develop unit and integration tests (rails mini-tests)
• Co-ordinate web application releases with the DevOps team
• Write technical documentation
• Work with data scientists and analysts to improve software

SKILLS

Must have:

• Proven experience as a ROR Developer (individual contributor).
• Experience developing scalable web applications
• Sense of ownership about the product.
• Good communication and teamwork skills
• Experience of leading a tech team

Nice to have:

• 2+ years of experience with front-end frameworks such as - React.js, Angular.js, Vue.js
• Experience with more than one web application stack (e.g. .net, Java, Django etc.).

Qualifications:

MCS, B.Tech. / B.E. degree in Computer Science or equivalent software engineering

• Experience with Hibernate and Spring.
•   Experience with Springboot, spring MVC
• Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation
• Teamwork & collaboration skills to work across organizations
• Problem solving skills to develop quick yet sound solutions to resolve complex issues
• Programming Language(s): Java, J2EE, JSON, HTML, DHTML, HTML 5, XML, EXTJS.
• Experience with XML/HTTP and Web Services
• Experience with HTML, JSP, CSS, JQuery / Ajax / JSON,
•     Experience /Knowledge of Angular, React.
• Experience building J2EE based Web Applications
• Experience with MySql.

We are looking for Senior Backend Engineers to design and build the systems that power our core business of lending and loan processing.  As a Senior Backend Engineer you will be expected to contribute significantly to your team. Your work is consistently of high quality. You solve complex problems, applying appropriate technologies, design patterns, and best practices. Your focus is on a major portion of existing or new team software. You work with your team to design and build software that is secure, correct, observable, and resilient. Your solutions are pragmatic. You identify the proper level of complexity for a task and advise your peers and manager on technical approach.

What you’ll do

• Design, implement, and maintain developer-friendly APIs and services

• Contribute to code and architecture reviews to keep our code quality high
• Debug and resolve production issues; take part in blameless postmortems
• Plan and execute smooth migrations to new technology as a way of managing technical debt
• Build tools and automation for our business and operations teams
• Make decisions on trade offs such as: Reuse versus introducing dependencies; Extensibility versus over-engineering; and Maintainability versus time to delivery (via short-term workarounds)
• Contribute to the improvement of your team’s code review standards, design discussions, team planning, and AARs.

You may shine in this role if you

• Have a track record of shipping software in a distributed systems environment

• Are enthusiastic about collaborating across departments to solve challenging problems
• Are pragmatic about the need to release less-than-perfect software and continuously iterate on it
• Can identify and articulate trade-offs in software and data design
• Can communicate both technical and business requirements fluently
• Are excited about both learning new things and teaching others

We speak mainly in javascript and golang, though we are open to engineers with different backgrounds and languages