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- Accomplishes department objectives by managing staff; planning and evaluating department activities.
- Maintains staff by recruiting, selecting, orienting, and training employees.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities.
- Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
- Coaches, counsels, and disciplines employees.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
- Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Contributes to team effort by accomplishing related results as needed.
About the Role
We are looking for a strong software engineer who actively uses AI to build better software faster. This is a backend-heavy engineering role where LLMs and AI systems are integrated into real production applications.
You will design, build, deploy, and maintain AI-enabled systems, while maintaining strong engineering discipline and code quality.
Key Responsibilities
- Architect and build scalable backend systems (Python / FastAPI preferred)
- Integrate LLM APIs, RAG pipelines, and AI workflows into production applications
- Deploy and maintain containerized applications on AWS/Azure
- Use AI coding assistants and agents to accelerate development, without compromising code quality
- Convert ambiguous requirements into production-ready systems
Must-Have Skills
- 7+ years of professional software engineering experience
- Strong Python backend experience
- Experience building REST APIs and production systems
- Solid understanding of system design and clean architecture
- Hands-on experience with Docker and Linux
- Experience deploying to AWS or Azure
- Experience integrating LLM APIs into applications
- Experience with embeddings / vector databases / RAG pipelines
- Strong Git and collaborative development workflows
- Ability to operate independently in ambiguous environments
Most importantly:
- Strong engineering fundamentals
- High ownership mindset
- Comfort using AI tools to move fast
- Discipline to maintain structure and quality
Good-to-Have
- Experience with real-time streaming or WebSockets
- Kubernetes deployment experience
- Experience in a fast-paced startup or consulting environment
- Familiarity with agent frameworks or voice/multimodal systems
Screening Requirement
Please include:
- A portfolio of systems you’ve built (especially AI-enabled systems), and
- A short note explaining how you use AI tools in your development workflow.
We are specifically looking for engineers who lean into AI agents and coding assistants, but still understand architecture, performance, and clean code.
Design engineer - Eplan
(2 to 3 years
Eplan certification
Diploma / BE - electrical / instrumentation)
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟
Join our smart, fun, and humble team to experience the most rewarding career of your life!
Job Summary:
As a Software Engineer II at OpenGov, you'll build best-in-class SaaS solutions that enable efficiency, transparency, and accountability within government agencies. You'll be a key member of our engineering team, delivering new features and improvements in a fast-paced, agile environment using modern technologies, including ReactJS, Javascript, GraphQL, and NodeJS.
A typical day in this role would provide opportunities to design, implement and optimize complex applications for speed and scalability, and resolve various unique technical challenges. Strong collaboration skills with the product, UX, and platform engineers coupled with the ability to execute quickly will enable your success.
Responsibilities:
- Develop, test, and deploy high-quality software with minimum supervision
- Write clean, efficient, and well-documented code following industry best practices.
- Troubleshoot, debug, and resolve complex technical issues.
- Contribute to continuous improvement and operational excellence
- Participate in code reviews to ensure code quality and adherence to coding standards.
- Stay up-to-date with emerging technologies and industry trends to drive innovation within the team
- Contribute to OpenGov’s Engineering culture of innovation, leading-edge technology adoption and quality
Requirements and Preferred Experience:
- BA/BS in a computer-science-related discipline or equivalent experience required
- 3+ years of professional experience in developing cloud native applications.
- Proficiency in Java or C++ or C# or equivalent program language is required.
- Proficiency in Python, JavaScript, ReactJS, and NodeJS is required
- Proficiency in data structures, database concepts, algorithms and observability is required
- Working knowledge of event-driven architecture and Kafka preferred
- Working knowledge of ElasticSearch/OpenSearch preferred
What makes OpenGov unique
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here for read more.
» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Title : Business Analyst
Locations: Gachibowli, Hyderabad, Chennai, Bangalore, and Delhi (Remote).
Job Type: Fulltime
Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits
Essential Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Hands on Insurance domain experience – added advantage
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Understand the business requirements and documenting and translating into features / user stories.
- Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
- Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
- Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
- Develop a team culture where everyone thinks from end user perspective.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A bachelor’s degree in business or related field or an MBA.
- Certification of Capability in Business Analysis™ (CCBA®) or PMI Professional in Business Analysis (PMI-PBA)®
- A minimum of 5 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
- Preferred Domain- Telecom
- Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
- Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
- create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
- Work closely with Marketing Team for proposal preparation,Business case development
Experience in PLSQL OR PL/SQL OR Oracle
SQL Server
Responsibilities
- Writing scalable, robust,, testable, efficient, and easily maintainable code
- Translating software requirements into stable, working, high performance software
- Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture
Skills
- Strong knowledge of Goprogramming language, paradigms, constructs, and idioms
- Knowledge of Goroutine and channel patterns
- Experience with the full suite of Goframeworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go’s templating language
- Go’s code generation tools, such as Stringer
- Popular Goweb frameworks, such as Revel,Gin
- Router packages, such as Gorilla Mux
- Ability to write clean and effective Godoc comments
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
- Good Written and Verbal communications.




