Loading...

{{notif_text}}

SocialHelpouts is now CutShort! Read about it here\
The next CutShort event, {{next_cs_event.name}}, will happen on {{next_cs_event.startDate | date: 'd MMMM'}}The next CutShort event, {{next_cs_event.name}}, will begin in a few hoursThe CutShort event, {{next_cs_event.name}}, is LIVE.Join now!

MBA Freshers (Sales & Marketing) Research Analyst
Posted by Jyoti Mahadik

apply to this job

Locations

Pune

Experience

0 - 2 years

Salary

INR 1L - 3L

Skills

Communication Skills
Research tools
Data Aggregation

Job description

Office Address Near Hotel Great Punjab on Baner Road- cross Vasudha House - Aditi Samruddhi, 4th floor, S. NO. 173/4, Baner, Pune – 411045 Sales Research Analyst will be primarily responsible for aggregating the data, manually and leveraging the automation tools. Work with the Business Analyst to understand the data needs. Understand the client target profile and sales approach. Understand, define and expand the client ecosystem. Define the lead qualification rules and refine those based on the client feedback. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Keep adding to the sources of information. Work with the automation team to automate the search to the extent possible. Update the platform with the researched information. Understand and implement the data aggregation rules. Ensure the quality of the researched data and communicate the confidence level. Desired Skills and Experience Excellent web research acumen and interest. Ability to work on software platforms. Pre-sales and Business development experience Good communication skills Good understanding of the business. Structured and Process oriented. Ability to look for innovative ways to search and keep adding to the sources. Ability to communicate the need of automation. Qualification BE/ BTech / MBA- Sales & Marketing

About the company

COMPANY PROFILE- 

BizKonnect is an enterprise grade global actionable sales intelligence platform. The assisted service model makes it a virtual sales assistant for sales executives. The founders have deep experience in sales and marketing automation, data aggregation and analytics and have supported multiple global sales teams resulting in consistent sales closures. The platform and the service based approach is the result of their deep experience working closely with the seasoned sales executives globally. 

BizKonnect team works closely with the sales individuals and teams, leverages our global cloud based platform to generate, qualify and act on your sales leads and track them till closure. If you want to make your sales team's efforts more effective and the traditional approach of supporting them with cold calling has not yielded desired results, you may want to try our innovative cloud based sales support platform and virtual sales assistants. The platform based service approach is based on the latest and innovative techniques and technologies making it very effective. Our business model is also result oriented and our incentives are directly tied to your business growth and sales closures.

Founded

2012

Type

Products & Services

Size

51-250 employees

Stage

Raised funding
View company

Similar jobs

Customer Service Representative

Founded 2014
Product
6-50 employees
Raised funding
Communication Skills
Negotiation
English Proficiency
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Mumbai
Experience icon
3 - 7 years
Experience icon
2 - 2 lacs/annum

Looking for an experienced, energetic customer care executive who will be responsible for resolving customer issues through calls, e-mail, and social media. The candidate must be having minimum one year of customer care experience (e-commerce preferred). To be fit for this job you need: 1.Good Communication skills 2.Problem-solving attitude 3.Time Management Skills 4.Willingness to Learn

Job posted by
apply for job
apply for job
Job poster profile picture - Shantanu Mahajan
Shantanu Mahajan
Job posted by
Job poster profile picture - Shantanu Mahajan
Shantanu Mahajan

Customer Support Executive for E-Commerce customers

Founded 2015
Product
6-50 employees
Raised funding
Communication Skills
MS-PowerPoint
MS-Outlook
MS-Excel
Customer Success (Customer Support)
Location icon
Bengaluru (Bangalore)
Experience icon
0 - 1 years
Experience icon
2 - 3 lacs/annum

Responsibilities -  Communicates with customers by phone, chat or email.  Manages difficult or emotional customer situations.  Responds promptly to customer needs and solicits customer feedback to improve service.  Follows up on order shipment and delivery for 100% customer satisfaction.  Adjusts complaints concerning billing, shortages/overages, or service rendered, referring complaints of service failures to designated departments for investigation.  Effectively speaks, writes and presents clearly with persuasion.  Develops relationships with assigned departments/divisions/customers/vendors; understands and responds to customer needs; displays positive posture and attitude when dealing with others, regardless of their diverse background, level, or status.  Identifies problems and causes; analyzes and generates best alternative solutions; makes timely, sound and appropriate decisions even under conditions of risk and uncertainty.  Provide consistent performance in meeting deadlines; follows schedules and procedures. Is consistently at work and on time; ensures work responsibilities are covered when absent. Requirements - • Any Graduate with Excellent oral and written English communication • Good interpersonal skills and ability to gel and work well within a team • Freshers with good English communication skills may also apply. • Experience - 0 - 1 years • Working hours - 5 days per week Hiring Process : Face to Face Interview

Job posted by
apply for job
apply for job
Job poster profile picture - sangeeta s
sangeeta s
Job posted by
Job poster profile picture - sangeeta s
sangeeta s

Sr. Manager - Customer Engagement

Founded 2014
Product
6-50 employees
Raised funding
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Communication Skills
Community Management
Leadership
Team Management
Process Optimization
Data Analytics
Location icon
Bengaluru (Bangalore)
Experience icon
3 - 7 years
Experience icon
10 - 16 lacs/annum

Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.

Job posted by
apply for job
apply for job
Job poster profile picture - Suren Sultania
Suren Sultania
Job posted by
Job poster profile picture - Suren Sultania
Suren Sultania

Customer Relationship manager
at CoHo

Founded 2015
Services
6-50 employees
Raised funding
Communication Skills
Creative Writing
Business Planning
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
1 - 3 years
Experience icon
5 - 6 lacs/annum

Requirement 1. Right attitude to work with a start-up. 2. Willingness to work around the clock if necessary. 3. Outgoing personality with excellent communication skills. 4. Eagerness to take on an evolving role and to scale the same.

Job posted by
apply for job
apply for job
Job poster profile picture - Ritika Goyal
Ritika Goyal
Job posted by
Job poster profile picture - Ritika Goyal
Ritika Goyal

Customer Support Executive

Founded 2016
Products and services
6-50 employees
Profitable
Communication Skills
Sales
Customer Success (Customer Support)
Customer Relationship Management (CRM)
Location icon
Mumbai
Experience icon
1 - 3 years
Experience icon
1 - 14 lacs/annum

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

Job posted by
apply for job
apply for job
Job poster profile picture - Brijesh Arya
Brijesh Arya
Job posted by
Job poster profile picture - Brijesh Arya
Brijesh Arya

Food Concierge

Founded 2012
Services
6-50 employees
Raised funding
Communication Skills
English Proficiency
Business Process Outsourcing (BPO)
Location icon
Mumbai
Experience icon
0 - 2 years
Experience icon
1 - 2 lacs/annum

JD for Customer Service Executives/ Food Concierge Responsibilities: Responsible for taking inbound calls and making outbound calls to the customers. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Adhere to SOP, Quality guidelines set for the process. Work closely with the E-Commerce Fulfillment team to ensure that customers receive their order, correctly and on time. Spot potential issues and establish the means to mitigate them. Must be on time, and have good attendance Other duties and special projects as assigned Qualifications: Previous customer-facing experience strongly preferred. Worked in an E-commerce environment or in an international BPO Ability to communicate clearly with customers and co-workers Great communication, language, verbal and written skills Professional and friendly phone demeanor Must be able to use the internet and Microsoft Office especially Excel Good computer skills and accurate typing skills of 30-40 wpm minimum Strong sense of urgency Positive attitude Commitment to continued education about Scootsy Company products as well as ways to create an exceptional customer experience. Ability to work varied hours/days/Rotational Shifts as dictated by business

Job posted by
apply for job
apply for job
Job poster profile picture - Kaisar Kothari
Kaisar Kothari
Job posted by
Job poster profile picture - Kaisar Kothari
Kaisar Kothari
Want to apply for this role at BizKonnect Solutions Pvt Ltd?
Hiring team responds within a day
apply for this job
Why apply via CutShort?
Connect with actual hiring teams and get their fast response. No 3rd party recruiters. No spam.