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- Bachelors degree in Software Engineering, Computer Science, Information Technology or related
- Previous work experience as a Manual Testing in OTT Platform - MUST
- Complete understanding of STB, Set up box (MUST)
- Understanding of testing protocols
- Good analytical and troubleshooting skills
- Attention to detail
- Strong communication skills
Job Summary:
We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.
- Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
- Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
- Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
- Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
- Foster a collaborative and high-performing team environment while encouraging skill development.
- Provide technical guidance and problem-solving strategies to team members.
- Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
- Develop and monitor QA metrics to assess quality and performance.
- Collaborate with development and business teams to align on QA objectives.
- Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
- Enhance testing efficiency through the adoption of automation strategies.
- Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
- Advocate for best practices, including regression and performance testing.
- Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
- Provide clear updates on testing progress, risks, and resolutions.
- DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
- Ensure adherence to QA standards and processes.
- Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience:7+ years of QA experience, with at least 2 years in a leadership role.
- Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
- Proven ability to manage QA teams and drive quality strategies.
- Skills:Strong expertise in manual testing (90% hands-on work required).
- Familiarity with Salesforce development lifecycle and release management processes.
- Proficiency in test management tools like Azure DevOps, JIRA, or similar.
- Excellent problem-solving, analytical, and communication skills.
- Bonus Skills:Experience with automation frameworks like Selenium or Provar.
- Salesforce Administrator or QA-related certifications.
Important Note:
We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.
- Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team
- 0-2 years of experience or training received as a Software Tester for web and mobile applications or similar roles.
- Strong knowledge of Test case preparation and Covering Test Scenarios.
- Excellent written and verbal communication skills.
- Strong analytical and documentation skills to present findings to team members.
- Analyze client requirements for validity and feasibility
- Good logical and analytical thinking
- Execute all levels of testing - Software Tester - Manual testing
- Detect and track defects and inconsistencies
- Experience with Restful API services
- Strong Knowledge in using the JIRA tool.
Skills Required -
- No handholding
- Logical thinking (scenario)
- API testing (POSTMAN)
- Database SQL (think of null & able to write join query)
- Why & when regression and different types of testing
- Able to write test case
- Web testing
We are looking for a Senior Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA engineer responsibilities include:
Designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we would like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Requirements
- Proven work experience in software development
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools and processes
- knowledge of Selenium/Appium for web and app automation in android and IOS
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with manual and automated testing tools
- Solid knowledge of SQL and scripting
- Experience of 3 years to 8 years
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus.
Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to clients and colleagues in other departments.
Requirements:
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Demonstrable experience as an application support engineer in a related field.
Advanced knowledge of integration and system testing
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients.
Advanced proficiency in determining the causes of application errors and repairing them.
- Reviews design specifications to understand the scope, requirements, and function of the software product.
- Preparation of test data and execution of test cases (including functional, system, regression, performance, API and database layer etc.)
- Identifies appropriate processes, parameters, functions, and data to test and validate; parameters may include general function, the validity of results, accuracy, reliability, and compliance with industry standards.
- Lead and participate in test case reviews with Business, Developers, other team members
- Estimate, prioritize, plan and coordinate testing activities
- Ensure that user expectations are met during the testing process
- Design, develop and execute automation scripts using open source tools
- When a product does not perform within specifications, reporting defects to programmers while identifying and recommending solutions, improvements, and updates.
- Identifies, logs, and recreates error codes, bugs, and defects.
- Draft quality assurance policies and procedures
- Investigate production issues
- Conducts testing to ensure products perform according to product requirements and within established guidelines.
- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive, and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute automation scripts using open source tools
- Identify, record, document thoroughly, and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
Requirements
- Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
- Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
- Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
- Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
- Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications
- Experience using Git / Github

Onsite service operational efficiencies for customers. SM1
- Experience leading regression, automation, and performance test teams.
- Has in-depth knowledge of a variety of testing techniques and methodologies with a focus on regression, automation, and performance test best practices.
- Good understanding of QA methodology – test plans, test cycles, defect management (including Root Cause Analysis), status reporting, and software releases.
- Experience managing team results to Key Performance Indicators (KPIs).
- Experience developing and maintaining Knowledge Transfer documentation and information.
- Experience with the following tools:
- SAP Functional modules: FI, PY, Ben, HR, MM, Recruiting, SFEC, EAM, MAM, FCRM, BW, Security, SolMan across SAP systems (ECC/UI5/BW/GRC/Solman)
- SAP Solution Manager for Testing (SolDoc, Test Suite, Focused Build Test Step Designer)
- Technical Bill of Materials (TBOM), Business Process Change Analyzer (BPCA), Test Suite Analytics, Test suite Test Management, SolDoc Library, and Business Partner Group Hierarchy (BPH) setup and management
- Worksoft Certify Automation Scripting
- Worksoft Execution Manager (EM)
- Worksoft Architect
- Neotys Neoload
- Worksoft Integration to Solution Manager
- Worksoft Integration to Neoload



