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RESPONSIBILITIES:

• Design, build, execute financial, strategic, and operational analysis across the company and products
• Visa arrangement
• Assist in quarterly and annual budgeting, planning, and forecasting process 
• Assist in month-end finance process including closing books, audit, Invoicing, A/R report, etc
• Assist in managing the HRIS system including data updates of all employee information changes and additions; ensure integrity and accuracy of People data 
• Monitor and report on all key HR metrics; manage the design, implementation and tracking of all People team KPIs 
• Provide useful data to help guide decision-making, and allow the company to scale effectively and efficiently
• Identify and recommend methods to automate, simplify, and enhance processes, procedures, and technology to support the finance and operations team

REQUIREMENTS:

• Must have completed Chartered Accountancy (CA) course
• 1-3 years of experience in finance and operations, preferably in a high-growth tech environment 
• Must show documented proficiency in project management - from project design to evaluation 
• Attention to detail; experience with analytics, metrics and business consulting skills preferred
• Candidate must be able to effectively synthesize disparate quantitative and qualitative data sets to make data-driven decisions quickly for the organization
• Ability to diagnose problems with strategic thinking skills, as well as drive appropriate solutions with self-initiative preferred
• Strong communication and collaborative skills to effectively support and connect with a diverse team
• Obsessive around moving critical business metrics and products

Roles & Responsibilities

Key Responsibilities

• Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
• Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
• Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
• Act as the primary project/implementation point of contact for enterprise customers.
• Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
• Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
• Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
• Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
• Build and maintain strong, strategic, long-term relationships with enterprise customers.
• Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
• Proactively identify risks and challenges and drive them to resolution.

Ideal Candidate

1Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain2Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients3Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery4Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)5Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.6Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships7Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability8Mandatory (Company) -B2B SaaS Product companies9Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.10Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon11Mandatory (Education): Engineering graduate12Mandatory (Note): Candidates who had been working earlier with Sprinklr or currently working with Sprinklr will not be considered

Interview Process

Job Overview

We are looking for an experienced QA Professional with 5–10 years of experience specializing in Pega Testing. In this role, you will design, execute, and manage testing strategies for complex, large-scale enterprise applications built on the Pegaplatform. You will ensure the seamless performance, integration, and functionality of workflows and case management systems.

Key Responsibilities

• Strategy & Planning: Define, design, and implement comprehensive test strategies, test plans, and test cases specifically tailored for Pega BPM applications.

• Functional & Rule Validation: Validate Pega rulesets, case management flows, data pages, routing logic, declarative expressions, and access groups.

• Automation Leadership: Design and maintain automated test frameworks for PegaUI and API layers using tools like Selenium, Cucumber, Tosca, or Pega Autotest.

• Defect & Defect Triaging: Track, analyze, and report defects using Jira, collaborating closely with Pega developers and Business Analysts to resolve complex issues.

• Regression & Integration Testing: Execute rigorous regression testing for Pegaplatform upgrades and test end-to-end integration with third-party APIs and databases.

• Mentorship & Quality Control: Lead a team of QA engineers, conduct test case reviews, and enforce industry-standard QA best practices.

Required Skills & Qualifications

• Pega Expertise: 4+ years of dedicated hands-on experience in testing Pega PRPC applications (Pega 8.x experience preferred).

• Certifications: Pega Certified Business Architect (PCBA), Certified System Architect (CSA), or Certified Pega QA is highly desirable.

• Testing Automation: Proven experience using automation tools (Selenium WebDriver, Tosca, Cucumber, or SoapUI/Postman for API testing) within a Pegaecosystem.

• Technical Proficiency: Strong understanding of SQL, XML, JSON, and Agile/Scrum methodologies.

• Analytical Skills: Exceptional ability to translate complex business requirements and user stories into structured test scenarios.

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 5+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs

Preferred

• Preferred (Company) – Product Companies

Our client is the industry-leading provider of AI Assisted Conversational messaging

solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and

Education Institutes drive consumer experience over text messaging channels like SMS/

Whatsapp in their Enquiry management and Customer support processes. As a forward-

thinking global company, it continues to innovate and develop cutting-edge technologies like

Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses

digitally communicate with their customers. They integrate with Top CRMs like Salesforce,

Zoho, Hubspot among others to drive engagement in key moments, and have acquired 5000

customers across SMB’s and Mid-market (from small Professional Doctors and lawyers to

large global staffing companies and large insurance companies).

As the Director of Sales, you will play a pivotal role in driving business growth by engaging,

winning, and retaining customers for their messaging solutions. Their approach emphasizes

consultative selling, supported by cutting-edge sales tools across the entire funnel. Key

responsibilities include building and leading a sales team in India, achieving ambitious sales

targets, managing a pipeline of prospects, and forecasting performance with precision.

Key Responsibilities:

● Sales Team Leadership: Build and lead a high-performing sales team, ensuring the

achievement of a sales targets

● Pipeline Management: Develop and manage a robust pipeline of prospects to

consistently deliver positive results.

● Forecasting Accuracy: Provide accurate monthly and quarterly performance

forecasts, maintaining a 10-20% margin of error from actual bookings.

● Collaboration with Customer Success and Development Teams: Work closely

with customer success and development teams to meet customer requirements

effectively.

● Market Insights and Playbooks: Collaborate with the US-based VP Marketing to

identify market opportunities, work with large/medium customers and partners, and

create relevant sales playbooks and collaterals.

● Customer Engagement: Understand customer sales and marketing processes,

provide consultancy on best messaging programs, and evangelize company’s

solutions.

● Ensure the team is able to generate their own leads to meet assigned quotas.

What we need:

● Minimum 12+ years hands-on prior work experience with SaaS sales

● Prefer at least 6-8 years successfully running a sales organization (team)

● Willingness to work in US shift timing- 7pm- 4am IST.

● Love crushing goals and quotas

● Ability to live, eat and breathe data and insights. You should also be able to look at

Customer’s dashboard and make sense of what’s happening - which campaigns are

performing, who are their most responsive sales guys etc.

● Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but

long-term planning, quick and agile execution which can be measured on a day-to-

day basis.

● Breathes Customers - Extremely customer centric and willingness to go that extra

mile to win a customer and more importantly woo them. This is their Core Value and

they want the DoS to exhibit it aplenty.

● Self-starter, motivated individual - who can work alone and create an impact

● Strong team player - Ability to work with cross geographical teams and in different

time zones.

Company Benefits:

● Attractive Salary: Enjoy a generous fixed compensation that recognizes your

expertise and leadership.

● Performance-based Incentives: Your contributions and achievements will be

rewarded through performance-based incentives, reflecting the value you bring to the

organization.

● Bonus Compensation: Standout performance may lead to additional bonuses

through the reward process, recognizing your exceptional contributions.

● Comprehensive Insurance Coverage: Group medical insurance for you, your

spouse, and two children, along with personal accidental insurance.

● Shift Allowance: Additional compensation is offered for specific shifts, ensuring that

you are fairly rewarded for your commitment and dedication.

● Employee Wellness: Well-being of employees is at the forefront. Work in an

environment that promotes a healthy work-life balance, allowing you to excel in both

your professional and personal life.

● Experience of a lifetime:

○ The freedom and flexibility to handle your role in a way that’s right for you

○ Gain exposure to a dynamic and growing global business environment

○ Exposure to innovative and cutting-edge technology and tools 

○ Scope to showcase one’s analytical capabilities and make high impact

contributions to Business teams

We are looking for Full Stack Developers. Candidate should be hands on with front end and backend Java technologies.( 2-10 years of exp).Designation will be Java Developer, Sr.Java Developer and Java Lead basis the years of experience.

We are Looking for below skills,

Must Have’s

1. JSP, JS, Servlets, CSS, HTML, JQUERY
2. MVC, Struts, Application Servers ( JBOSS/WebSphere), REST Services
3. OOPS Concepts & Core JAVA
4. Basic SQL
5. Good Analytical Skills

Good to Have

1. REACT, ANGULAR
2. Explain Plan/ Query Tuning
3. Jenkins, Maven