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Job Description: ServiceNow Business Continuity Management (BCM) Specialist

Experience Level: 8-10 Years

About the Role:

We are seeking a highly experienced and motivated ServiceNow Business Continuity Management (BCM) Specialist to join our dynamic team. In this role, you will be responsible for the design, development, implementation, and maintenance of our ServiceNow BCM module. You will leverage your deep understanding of business continuity principles and ServiceNow platform capabilities to ensure our organization's resilience against potential disruptions. You will collaborate with cross-functional teams to define requirements, configure the platform, and provide expert guidance on BCM best practices.

Responsibilities:

- ServiceNow BCM Module Implementation and Configuration:

- Design, develop, and implement ServiceNow BCM solutions that meet business requirements.

- Configure and customize the BCM module, including workflows, forms, reports, and dashboards.

- Integrate the BCM module with other ServiceNow modules and external systems.

- Perform thorough testing and validation of BCM configurations.

- Perform Data migration related activities.

- Business Continuity Planning and Management:

- Collaborate with stakeholders to define business continuity requirements and objectives.

- Develop and maintain business impact analyses (BIAs), risk assessments, and recovery plans within ServiceNow.

- Facilitate BCM workshops and training sessions.

- Conduct regular reviews and updates of BCM documentation.

- Ensure the BCM module aligns with industry best practices and regulatory requirements.

- ServiceNow Platform Expertise:

- Maintain a deep understanding of the ServiceNow platform and its capabilities.

- Provide expert guidance on ServiceNow BCM best practices and solutions.

- Troubleshoot and resolve ServiceNow BCM related issues.

- Stay up-to-date with ServiceNow releases and new features.

- Develop and maintain technical documentation related to ServiceNow BCM configurations and processes.

- Project Management and Collaboration:

- Manage BCM related projects from initiation to completion.

- Collaborate with cross-functional teams, including IT, business units, and external vendors.

- Communicate effectively with stakeholders at all levels of the organization.

- Lead and mentor junior team members.

- Participate in requirement gathering, and translate those requirements into technical solutions within the servicenow platform.

- Reporting and Analysis:

- Develop and maintain BCM reports and dashboards to track key metrics.

- Analyze BCM data to identify trends and areas for improvement.

- Provide regular updates and reports to management on BCM activities and performance.

- Ensure data integrity and accuracy within the ServiceNow BCM module.

Skills/Modules Required :

- ServiceNow BCM Module :

- Expert-level knowledge of the ServiceNow BCM module, including its architecture, functionality, and configuration.

- Proven experience implementing and customizing the ServiceNow BCM module.

- Strong understanding of BIA, risk assessment, and recovery planning within ServiceNow.

- ServiceNow Platform:

- Extensive experience with the ServiceNow platform, including scripting (JavaScript), workflows, forms, reports, and integrations.

- Proficiency in ServiceNow administration and development.

- Experience with ServiceNow upgrades and patches.

- Business Continuity Management (BCM):

- Deep understanding of BCM principles, standards (e.g., ISO 22301), and best practices.

- Experience conducting BIAs, risk assessments, and developing recovery plans.

- Knowledge of disaster recovery, crisis management, and incident response.

- Project Management:

- Strong project management skills, including planning, execution, and monitoring.

- Ability to manage multiple projects simultaneously.

- Experience with Agile and Waterfall methodologies.

- Communication and Collaboration:

- Excellent written and verbal communication skills.

- Ability to collaborate effectively with cross-functional teams.

- Strong presentation and facilitation skills.

- Analytical and Problem-Solving Skills:

- Strong analytical and problem-solving skills.

- Ability to identify and resolve complex technical issues.

- Attention to detail and accuracy.

Qualifications :

- Bachelor's degree in Computer Science, Information Systems, or a related field.

- 8-10 years of experience in ServiceNow BCM implementation and administration.

- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - Business Continuity Management (CIS-BCM) certifications are highly preferred.

- Relevant BCM certifications (e.g., CBCP, MBCP) are a plus.

- Proven track record of successful ServiceNow BCM implementations.

- Experience with other servicenow modules such as GRC, IT Service Management, and ITOM is a plus.

Job Description:

• Min 10 years of experience in Oracle Apps Technical.
• Creating test plans, test cases, test scripts and performs functional testing.
• Work closely with various Business Partners to deliver high-quality application solutions.
• Write detailed technical design documents. Must have Upgrade experience
• Interacting with Oracle via their formal Metalink SR process in order to secure assistance and solutions for problems.
• Conduct and or participate in requirement/analysis sessions.
• Must be able to work with third-party systems and Perform modifications including EBusiness suite changes and the maintenance of various application interfaces.
• Should have EBS upgrade knowledge and also CEMLI objects development including integration and conversions experience in Finance, Manufacturing, Supply Chain and HR.

Required Skillset:

• Must have strong technical experience on SQL, PL/SQL, OTBI/BI, and XML Publisher reports, workflow, Unix, and Oracle Applications Framework (OAF and ADF).

SOAP & REST APIs; Data conversion using FBDI. Development using Sandbox, FRS Reporting, Integrations with 3rd parties, Security console Management/SSO

• Effective team player with organization excellent communication skills (Written and Verbal)
• Must be able to handle independently with business users and external users and responsible for design, development, Testing support, production deployment, and production support.
• Excellent and communications skills.

JOB PURPOSE

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• Develop application using Angular JS (worked on Express JS, JEST), Angular 6 
• This is a hands-on role which involves writing code, testing, and deploying finished web applications and libraries

MAJOR ACCOUNTABILITY

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• Design, rapid prototype, and implement a scalable, reliable and maintainable node based web application
• Enforce code quality through test driven development
• Enhance, refactor, and continuously improve the existing codebase
• Collaborate closely with team to define product requirements
• Aggressively collect, analyse, and act on data about product performance
• Communicate effectively with technical and non-technical people
• Proactive in keeping your skills updated

ESSENTIAL SKILLS & EXPERIENCE

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• Excellent working knowledge of core Java, Node JS, JavaScript, ES6, Micro services
• 4-6 year's overall development experience (At least 2 years of experience in Node JS and Angular JS)
• Good understanding of security in Micro service and Web Applications
• Good understanding of OOP, and design patterns
• Experience in working with databases - SQL and Non-SQL Databases

EDUCATION

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• Minimum education: Any Graduate BE/B.Tech would be desirable
• Languages: Excellent English written & spoken

Requirements:

• 10+ years in Product development.
• Strong belief in software craftsmanship and practicing it in day-to-day work, expert in Microsoft. NET technology stack is a must.
• Strong hands-on experience in web development using ASP. NET MVC and C#.
• Usage of SQL and no SQL databases.
• Hands on experience in test-driven development and DevOps practices.
• Strong design capabilities, following SOLID principles using C#.
• Working on solutions hosted in cloud environments (AWS or Azure).
• Implementation of Continuous Delivery processes.
• Good understanding of Behaviour-driven development and domain-driven design.

Excellent communicator

Responsibilities:

• Contribution to the product roadmap in sprint model.
• Helping your team to deliver at high velocity.
• Practice and promote Agile practices.
• Continuously learn and deliver incremental business value.
• Use Continuous Delivery Practices.
• Mentor junior team members.
• Develop of asynchronous and/or multi-tiered scalable applications.

Technical skills:

1. Working experience in using the any of the design principles MVVM or MVP
2. Experience in using Web Services and SQLite data base
3. Experience in Multithreading  concepts – Rx JAVA
4. Experience in using version control systems like SVN, GIT Hub, Bitbucket etc
5. Experience in using Dependency injection principles in android
6. Experience in using design patterns
7. Experience integration with 3rd party API’s like Facebook, gmail, retrofit, Picasso & 3rd party libraries
8. Experience/Knowledge in using google Flutter

4-6 years of total experience in data warehousing and business intelligence

3+ years of solid Power BI experience (Power Query, M-Query, DAX, Aggregates)

2 years’ experience building Power BI using cloud data (Snowflake, Azure Synapse, SQL DB, data lake)

Strong experience building visually appealing UI/UX in Power BI

Understand how to design Power BI solutions for performance (composite models, incremental refresh, analysis services)

Experience building Power BI using large data in direct query mode

Expert SQL background (query building, stored procedure, optimizing performance)

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London in 2004 and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. In 2013 Deliveroo was launched. Fast forward to 2020 and we operate in 12 markets with over 60,000 riders who deliver orders from 60,000 restaurants in over 500 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in around 30 minutes.

And we're just getting started.

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun.

We are already a multi-billion pound company that has grown rapidly. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Role

• Work as part of a full stack product team to develop solutions to ensure optimal experiences for our customers, riders, and restaurants

• Utilise a variety of backend technologies to build scalable products

• You'll take part in decisions related to how we undertake new projects

• You'll gather requirements and scope out projects with the rest of the team

Our skills include:

We want to emphasise that we don’t expect you to meet all of the below but would love you to have experience in some of these areas.

• Pride in readable, well-designed, well-tested software

• 5 to 10 years professional experience writing web-based applications in any language, and a willingness to quickly get up to speed on our stack (Ruby/Rails, Go, Python, Scala, or Rust)

• Experience with TDD environments (RSpec, Minitest, Capybara, Selenium)

• Experience with relational databases (PostGreSQL, MySQL) and key-value stores (Memcache, Redis)

• Experience with front-end web technology, bonus points for React

• Experience with web architecture at scale (20krpm and above)

• Experience with PostGIS, or any geography-heavy applications

• Experience with "NoSQL" data backends (Redis, MongoDB, ElasticSearch)

• Experience solving logistical problems with software

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around. 

At Divami, User comes first! As a Sr. UI Designer, you'll be responsible for creating amazing user experiences. The candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
RESPONSIBILITIES:

• Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience

• Execute all visual design stages from concept to final hand-off to engineering

• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks

• Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas

• Present and defend designs and key milestone deliverables to peers and executive level stakeholders

• Conduct user research and evaluate user feedback

• Establish and promote design guidelines, best practices and standards

REQUIREMENTS:

• Proven UI experience

• Demonstrable UI design skills with a strong portfolio

• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps

• Proficiency in Photoshop, Illustrator, Omni Graffle, or other visual design and wire-framing tools

• Excellent visual design skills with sensitivity to user-system interaction

• Ability to present your designs and sell your solutions to various stakeholders.

• Ability to solve problems creatively and effectively

• Up-to-date with the latest UI trends, techniques, and technologies

WORK EXPERIENCE AND EDUCATIONAL QUALIFICATIONS:
6+ yrs of strong UI Experience (preferably from Design Studios)
Full Time Design Degree (Bachelor's/ Master's in Visual/ Communication Design/ UI Design)