Test Automation Engineer

Ideal Candidate

What We're Looking For

4–6 years of experience as an HR Business Partner or in a generalist HR role with business partnering exposure.

Hands-on experience with Keka HRMS.

Experience working in a B2B SaaS product company.

Strong understanding of the full employee lifecycle and performance management frameworks.

Proven experience handling employee relations and sensitive conversations.

Comfort working with HR data and reporting to drive decisions.

Excellent communication and stakeholder management skills.

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

Profile: 𝐍𝐨𝐝𝐞.𝐣𝐬 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫

Location: 𝐀𝐧𝐝𝐡𝐞𝐫𝐢 𝐄𝐚𝐬𝐭, 𝐌𝐮𝐦𝐛𝐚𝐢, 𝐌𝐚𝐡𝐚𝐫𝐚𝐬𝐡𝐭𝐫𝐚

Experience: 2+ 𝐘𝐞𝐚𝐫𝐬 𝐄𝐱𝐩

Work Mode: 𝐇𝐲𝐛𝐫𝐢𝐝

𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤:

✅ Node.js & Express.js

✅ MongoDB & Mongoose

✅ RESTful APIs & GraphQL

✅ JavaScript (ES6+) & TypeScript

✅ JWT Authentication

✅ Docker & Containerization

✅ Git Version Control

✅ Postman/Thunder Client

Job Summary:

As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, or chats professionally
• Assist customers with inquiries, service requests, and issue resolution
• Provide accurate information about products and services
• Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
• Follow up with customers to ensure resolution and satisfaction
• Escalate complex issues to the appropriate teams when required
• Adhere to quality standards, company policies, and service-level agreements (SLAs)
• Collaborate with internal teams to improve customer experience
• Meet customer satisfaction and productivity targets

Qualifications:

• High school diploma or equivalent; Bachelor’s degree is a plus
• Prior experience in customer care, customer support, or call center operations preferred
• Strong verbal and written communication skills
• Ability to handle customers patiently and professionally
• Comfortable working independently and in a team environment
• Basic computer skills and familiarity with CRM tools and MS Office
• Customer-focused mindset with problem-solving ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,828.27 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

Job Description

Jaipur Company seeks a PHP Developer Full-time

Responsibilities:-

1)  Experience: We are seeking a Senior PHP Developer with at least 3 years of experience in PHP and one of the following: .NET or Cloud Server Operations. If you do not have experience in these areas, we are prepared to provide training to help you gain these skills. All our work is recorded under an employee monitoring system.

2)  SAAS Product Operations: As a Senior PHP Developer, you will be responsible for managing and operating our own cutting-edge Software as a Service (SAAS) products. You can explore our products at https://www.pnapna.com.

3)  Collaborative Work: You will collaborate closely with our IT team to bring various projects to fruition.

4)  /Language Proficiency: Proficiency in English, both written and spoken, is essential for effective communication within the team and with clients.

5)  Troubleshooting: Part of your role will involve identifying and resolving issues related to our SAAS scripts and the infrastructure of our server systems.

6)  Server Management: You will be responsible for ensuring the smooth operation of web processes and infrastructure on our Linux-based servers.

7)  Script Development: You will have the opportunity to create scripts that enhance client systems, helping them achieve peak performance and meet their objectives.

8)Software Development: Testing and developing software for client applications, primarily those located in North America, is a key aspect of your role.

9)Documentation: You will create comprehensive documentation for the software you develop, ensuring that it is well-documented for both internal and client reference.

10)           Debugging: Utilizing source debuggers, you will diagnose issues and write or modify client software as necessary to enhance functionality.

11)           Project Results: You will be expected to consistently deliver effective results within set deadlines, contributing to the success of our projects.

Requirements:-

1)  Education: A Bachelor's degree in Computer Science or a related field is a prerequisite for this role.

2)  Development Skills: Proficiency in PHP is required, along with experience in using web frameworks like Laravel and CodeIgniter. If you do not have experience with PHP, knowledge of DOT.Net desktop applications or Cloud servers is acceptable. We are willing to provide training to enhance your skills in these areas.

3)  Front-end Technologies: Advanced knowledge of front-end technologies, including CSS3, JavaScript, and HTML5, is essential for this position.

4)  Programming Skills: You should have a solid understanding of object-oriented programming.

5)  Database and OS: Familiarity with both SQL and NoSQL databases, as well as experience with the Linux operating system, is beneficial for success in this role.

6)  Project Leadership: The ability to effectively manage and lead projects is a key competency that we value.

Job Type: Regular / Permanent

Salary: ₹40,000.00 - ₹60,000 per month

Contract Length: 45 days Notice Period

If you possess the requisite skills and qualifications and are enthusiastic about joining our team to work on innovative SAAS products, please submit your application with your resume and any relevant work samples.

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• PHP: 3year (Preferred)
• total work: 3 year (Preferred)
• website development: 3 year (Preferred)

About SteelEye

SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability. The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses. We are looking to hire a seasoned SRE to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.

Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.

What you’ll do

• Deliver plugins for our Python-based ETL pipelines.
• Deliver Python microservices for provisioning and managing cloud infrastructure.
• Implement algorithms to analyse large data sets.
• Draft design documents that translate requirements into code.
• Deal with challenges associated with handling large volumes of data.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses AWS and Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship.

What we’re looking for

• Experience in o Python 3.
• o Python libraries used for data (such as pandas, numpy).
• o AWS.
• o Elasticsearch.
• o Performance tuning.
• o Object Oriented Design and Modelling.
• o Delivering complex software, ideally in a FinTech setting.
• o CI/CD tools.
• Knowledge of design patterns.
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

About SteelEye Culture

• Work from home until you are vaccinated against COVID-19
• Top of the line health insurance • Order discounted meals every day from a dedicated portal
• Fair and simple salary structure
• 30+ holidays in a year
• Fresh fruits every day
• Centrally located. 5 mins to the nearest metro station (MG Road)
• Measured on output and not input