11+ Stakeholder communications Jobs in Bangalore (Bengaluru) | Stakeholder communications Job openings in Bangalore (Bengaluru)

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.

2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production

3  Document all customer impacting processes.

4 Discuss with all stakeholders to lay out the processes for the organisation.

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5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

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7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

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9 Research transactional data to identify anomalies and facilitate process improvement efforts.

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10 Manage/ Control the overall process depository.

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

Job role: Key Account Manager

Location: Bangalore & Mumbai

Experience Required: 12–14 years

About the Role: We are seeking a dynamic and experienced Key Account Manager to drive strategic growth and manage relationship for Banking and Fintech domain.

The ideal candidate will have a strong background in leadership, account management, and consultative selling, with a proven ability to align IT services with client needs and build long-term partnerships.

Key Responsibilities:

• Build and strengthen relationships with the strategic accounts in the Banking and fintech domain by aligning IT solutions with their needs and finding opportunities to increase revenue.

• Develop and execute strategic account plans tailored to client needs.

• Collaborate with cross-functional teams to ensure seamless delivery and client satisfaction.

• Conduct regular business reviews to identify upselling, cross-selling, and partnership expansion opportunities.

• Lead account mapping, connect with key decision-makers, and facilitate client visits to build a strong pipeline.

• Drive client satisfaction and foster long-term partnerships for sustained growth

Skills & Qualifications:

• Education:

o Bachelor's degree in Engineering.

o MBA in Sales & Marketing (preferred).

• Extensive experience in managing accounts in Banking and Financial services domain.

• Proficient in risk analysis, effort estimation, cost estimation, and budget/resource management.

• Strong expertise in working with enterprise customers, engaging in consultative selling, and nurturing client relationships.

• Proven ability to develop and execute account and territory plans to expand customer base.

• Skilled in managing sales pipelines, assessing opportunities, and driving transactions to closure.

• Adept at understanding client requirements, providing tailored solutions, and ensuring client satisfaction and retention.

• Strategic thinker with strong techno-commercial acumen and excellent interpersonal and negotiation skills

• Handling end to end Technical Recruitment across various verticals.
• Stakeholder management, client and talent management
• Using Job portals like Naukri, CutShort, Angel List, Linkedin Recruiter, Hyrst, Instahyre, etc for recruitment.
• Preferred candidate:- BE / Btech / BCA / MCA / Mtech / MS or someone from a technical background

As an SSE, you will play a crucial role in designing, developing, and maintaining our backend systems

that power our platform. The ideal candidate will have a solid background in Python Django and a

strong understanding of databases, caching, and distributed systems.

● Design, develop, and maintain robust, scalable, and high-performance backend systems using

Python Django.

● Collaborate with cross-functional teams to understand business requirements and translate

them into technical solutions.

● Optimize application performance and scalability by implementing caching strategies, load

balancing, and distributed computing techniques.

● Ensure data integrity and security by implementing best practices for data storage, retrieval,

and access control.

● Develop and maintain integrations with external APIs and services to support seamless

interactions with third-party systems.

● Identify and address performance bottlenecks and other system issues to improve overall

system efficiency.

● Write clean, maintainable, and testable code following industry-standard coding practices.

● Conduct code reviews and provide constructive feedback to peers to ensure code quality and

adherence to best practices.

● Mentor junior team members and assist in their professional growth.

Primary Job Description 

1. a) Visual Design Strategy

• Work with the marketing and product team to identify visual design themes for cohesion with overall Freeup brand identity and areas for brand differentiation in the context of social commerce space.
• Work with marketing leadership to identify disruptive design strategies to enhance brand differentiation and positioning across FreeUp products and experiences

1. b) Visual Design Operations

• Provide visual design inputs for the brand calendar across all channels -social media, PR and owned channels.
• Develop and execution integrated marketing campaigns across owned ,paid and partnership media both online and offline
• Provide design templates to ensure brand visual consistency in all partner engagements, co-branded

communication & campaigns.

Qualifications

Candidate should have a strong graphic design background who is also proficient in 2D animation

• Ideally having worked for a high-growth consumer startup supplying content to social media or ads teams
• Kinetic typography and composite layering should be included in the requirements
• Bonus if they have the ability to draw/sketch by hand
• Having 3-5 years of experience (being a junior may not be a disadvantage here)
• Ready to complete an assignment e.g. a 15-second video within 24 hours
• Having an impressive portfolio to showcase, both static and short animation work

Experience & Background

• B-Tech/BCA/MCA
• 2-4 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow
• ITIL/ServiceNow
  certifications will be an added advantage.