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Global digital transformation solutions provider.
Role Proficiency:
Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs
Additional Comments:
Lead Business and Quality Analysts JD:
• Expertise in requirement elicitation techniques
• Understands and analyzes the business and systems requirements
• Experience in leading a team
• Proficient in prioritizing the works for team members after discussing with business stakeholders
• Proficient in tracking the deliverables on time
• Assists in creating and refining the Product backlogs
• Coordinates directly with the Development Team and business users to ensure technical compatibility and user satisfaction
• Ability to conduct agile ceremonies including cross-team discussions.
• Proficiency in creating project artifacts like BRD, FRD, SRS etc.
• Creation of User stories and Acceptance criteria out of the project artifacts
• Team coordination skills to conduct feasibility analysis of business requirements
• Proficiency in designing UI prototypes (Mockup designs).
• Ability to collaborate with the design team to develop customer-centric designs
• Designs the test plan and test cases and estimates the testing effort
• Bug creation and tracking
• Ability to conduct business demo presentations.
• Identifies the test approach to be used
• Test data and Test environment management
• Executes the test cases and reports the test results to the team
• End to End testing, Regression testing, Sanity Testing
• Proficient in any test management tool/Defect Tracking tool
• Ability to track the requirements coverage while testing the system.
• Performs all other related duties that may be assigned from time-to-time Requirements:
• Overall experience: 10+ years
• At least 6 years experience as Business Analyst
• At least 3 years of experience in Quality Assurance(Manual Software Testing)
• Experienced working in and utilizing various business analysis techniques with Agile.
• Experience working as part of a multi-function project team, including interacting with multiple stakeholders
• Strong analytical and problem-solving skills
• Meticulous attention to details.
• Excellent communication skills
• Knowledgeable with any test management and defect management applications Other Requirements:
• Candidate must possess at least a Bachelor's/College Degree, preferable in Computer Science / Information Technology / Engineering • Background in Retail business is a plus
• Amenable to working mid shift schedule
• Expertise in Mockup UI creation
• Expertise in Impact Analysis
• Expertise in JIRA & Confluence
Skills: Jira, Confluence, Business Analysis
Role and Responsibilities
1 The primary job of the incumbent is to detail and document all customer impacting processes.
2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production
3 Document all customer impacting processes.
4 Discuss with all stakeholders to lay out the processes for the organisation.
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5 Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.
6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.
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7 Lead the UAT for Credit Card Management systems/ EUC systems.
8 Define and execute test cases for code and product changes pending implementation.
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9 Research transactional data to identify anomalies and facilitate process improvement efforts.
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10 Manage/ Control the overall process depository.
Qualifications and Education Requirements
SKILLS required
· Deep understanding of the Credit Card life cycle.
· Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )
· 2/3 years’ experience in a Credit Card Operations/ Service
· Highly organized with strong communication, problem-solving, documentation, and presentation skills.
· Bachelor’s degree preferred, but relevant years’ experience considered.
· Experience with use case development and testing coordination.
· Knowledge of process analysis and process efficiencies.
· Proficiency in Microsoft Word and Excel.
