Assistant Manager- Process Development

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

Job Title: Business Development Executive (Outbound Sales)

Company: Crystal Logistics Cool Chain

Location: Goregaon East, Mumbai

Job Type: Full-time

About the Role

Crystal Logistics Cool Chain is seeking a driven and results-oriented Business Development Executive to join our growing team. This role focuses on outbound sales and pipeline generation, offering an opportunity to directly contribute to the expansion of one of India’s fastest-growing cold chain infrastructure companies.

Key Responsibilities

• Build targeted prospect lists and execute daily outbound outreach (calls, emails, LinkedIn)
• Generate and manage a consistent outbound sales pipeline
• Identify and qualify potential clients
• Schedule meetings and product demos for the sales/closures team
• Follow up on proposals and maintain deal momentum
• Track and report weekly outbound activity and performance

Key Performance Indicators (KPIs)

• 60+ outbound touchpoints per day
• 8+ qualified prospects per week
• 15%+ meeting booking rate
• Proposals sent within 24 hours of meetings
• Achievement of monthly revenue targets

Qualifications & Experience

• Bachelor’s degree in any discipline
• 1–3 years of experience in outbound B2B sales or business development
• Strong cold calling and email outreach skills
• Familiarity with CRM tools and sales tracking systems
• Excellent communication and follow-up skills

Why Join Crystal Logistics Cool Chain?

• Be part of a company building critical cold chain infrastructure across India
• Work in a high-growth, fast-paced environment
• Opportunity to take ownership and drive measurable outcomes
• Career growth with performance-based incentives and potential equity for high performers

Benefits:

• Paid sick time
• Provident Fund

Job Description:

UiPath Studio Automation Developer

हम एक ऐसे Automation Developer की तलाश में हैं जो पूरा workflow सिर्फ UiPath Studio में बना सके।

Project में multiple websites से data fetch करना, online forms भरना, documents download करना, images/PDFs process करना और final PDF को portal पर upload करना शामिल है।

Responsibilities

• Multiple websites auto-open & login
• Order data extract करना
• Online forms automatically fill करना
• ZIP, Images, PDFs download करना
• ZIP extract करके order-wise folder बनाना
• Images crop/resize करना
• JPG/PNG को PDF में convert करना
• Multiple PDFs merge/compress/rename करना
• Final PDF को website पर upload करना
• Submission receipt download & save करना
• Workflow में loop बनाना (multiple orders processing)
• Proper error handling, retry logic, logging

Requirements

• UiPath Studio में strong experience
• Web automation & selector handling
• Image processing & PDF editing knowledge
• Fast, stable, production-ready workflow design skills

Deliverables

• Fully working UiPath project
• Stable & clean selectors
• Documentation
• Demo video of workflow

Dear Candidate,

we are urgently hiring Business development Executive/Manager at Mumbai.

Job Title: BUSINESS DEVELOPMENT EXECUTIVE/MANAGER

Position Details: Designation: Executive/Manager 

BDM - Exp – 1 - 4 yrs

Location: Navi Mumbai 

Job Summary :

 We are looking for a successful and dynamic Business Development Ex/Mg:

•            Identify sales opportunities and ensure maximum conversion of these opportunities to generate revenue as per sales strategy/ targets

•            Positioning and promoting the partner value proposition, leading sales/account managers in the development and expansion of opportunities and reinforcing existing relationships

•            Responsible for annual margin target booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery

Job Description: 

• Analyze business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned AOP numbers
• Evaluate past performance, identify market potential, and market share growth potential
• Drive annual sales plans for Voice, SMS & Products portfolio by extensive farming and hunting new accounts
• Develop Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration
• Experience in negotiating roaming agreements national and/or international, as well as mobile termination terms, conducive to sustainable new entry
• Seasoned to handle/drive Cross Functional Teams to ensure fulfillment of common goals & objectives
• Integral part of CFT (Cross Functional Team) engagements infused for remittance of old receivables

Represent GTS interest in several telecom Industry forums, associations & conferences in the region

Key Qualifications: 

• Graduate/ Post Graduate in Sales or Marketing with minimum 1-4 years of experience.
• Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features
• Strong analytic skills and good understanding of the regulations and legal nuances of the business globally
• Strong verbal and written communication skills
• Open for feedback and enjoys working in a fast paced, constantly iterating environment
• Collaborative and consensus driven approach; strong team player

Thanks & Regards,

Minakshi Soni

Executive-Talent Acquisition 

Rigel Networks Pvt. Ltd

Mandatory skills- PHP, Laravel, Rest API

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.

Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.

Prepare and maintain all applications utilizing standard development tools

Utilize back end data services and contribute to increase existing data services API

Lead the entire web application development life cycle right from concept stage to delivery and post launch support

Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

Document the development process, architecture, and standard components

Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager

Keep abreast of new trends and best practices in web development

Communicate with other backend and front end engineers

Create and deploy web apps using the Laravel framework

Create server-side logic to handle front-end inputs

Identify and correct flaws identified in the code

Work with SQL databases

Ensure that all database inputs have been parameterized

Ensure that the relevant security standards are in place

Make sure you've built unit test cases to ensure your code is operating as intended and to avoid potential security issues

Create written documentation for each component

Job Title:

Telephony Engineer

Job Description:

- Support the operations team with debugging issues related to the telephony platform

- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor

- Write scripts to automate tasks, monitor the services and functionalities

- Contribute to the improvement of the system by providing ideas

- Help with capacity planning

- Perform the scheduled maintenance activities

- Modify the existing code to accommodate new features

Experience Range:

3- 6 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

  • Knowledge of open source technologies, VoIP, SIP, WebRTC etc.

  • Shell scripting.

  • Experience in Asterisk and Kamailio or OpenSIPS.

  • C/C++ or JS programming with Linux.

  • 5-8 years experience.

  • Good communication skills.

  • Willingness to work in the night, whenever required, for handling support related issues.

Skills Required:

ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,

Role: Team Leader  

Job Responsibilities :

Handling team of 20-25 people

Set clear team goals

Delegate tasks and set deadlines

Recruit, Train, and Coach the Sales Team

Identify opportunities to improve the work processes.

Ability to manage time to meet multiple priorities and deadlines.

Prepare multiple reports

Developing strategies to improve sales performance through ongoing training and development

Eligibility Criteria :

Any Graduate

Minimum of 1 year of experience as Team Leader in Sales

Excellent verbal, written, and interpersonal communication skills, MS Office knowledge(Word, Excel, Access, and PowerPoint).

Rotational off and 6 days working

Female candidate preferred

Location - Gurgaon Preferred

We are looking for a Sales Intern with good communication skills who can run the sales drive for our software products.

• Strong Interpersonal Skills
• Strong Self Motivation
• Fluency in English

• Convincing Ability

1. Carry out Sales Drive.
2. Observing and carrying out sales processes.
3. Updating documents and sales records.
4. Reviewing sales performance against sales targets.
5. Finding U.S.A clients and getting service contracts in software from them.

6. Identifying potential weaknesses and offering improvement suggestions.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

• Design, plan and control the implementation of business solutions requests/demands.
• Execution of best practices, design, and codification, guiding the rest of the team in accordance with it.
• Gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements
• Drive complex technical projects from planning through execution
• Perform code review and manage technical debt
• Handling release deployments and production issues
• Coordinate stress tests, stability evaluations, and support for the concurrent processing of specific solutions
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews

• Degree in Informatics Engineering, Computer Science, or in similar areas
• Minimum of 5+ years’ work experience in the similar roles
• Expert knowledge in developing cloud-based applications with Java, Spring Boot, Spring Rest, SpringJPA, and Spring Cloud
• Strong understanding of Azure Data Services
• Strong working knowledge of SQL Server, SQL Azure Database, No SQL, Data Modeling, Azure AD, ADFS, Identity & Access Management.
• Hands-on experience in ThingWorx platform (Application development, Mashups creation, Installation of ThingWorx and ThingWorx components)
• Strong knowledge of IoT Platform
• Development experience in Microservices Architectures best practices and, Docker, Kubernetes
• Experience designing /maintaining/tuning high-performance code to ensure optimal performance
• Strong knowledge of web security practice
• Experience working in Agile Development
• Knowledge about Google CloudPlatform and Kubernetes
• Good understanding of Git, source control procedures, and feature branching
• Fluent in English - written and spoken (mandatory)