11+ SPSS Jobs in Hyderabad | SPSS Job openings in Hyderabad

Interpret data, analyze results using statistical techniques and provide ongoing reports

Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

Acquire data from primary or secondary data sources and maintain databases/data systems

Identify, analyze, and interpret trends or patterns in complex data sets

Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems

Work with management to prioritize business and information needs

Locate and define new process improvement opportunities

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

JOB DESCRIPTION:

You will work as an Associate Product Manager to help develop a product and create an amazing learning experience that directly impacts the lives of millions of Learners across the country.

WHO ARE WE LOOKING FOR?

• Logical bend of mind. Incessant problem solver; the tougher the problem gets, the more fun they have
• Strong product intuition and analytical thinking(Metrics oriented)
• Bias toward data-driven decision-making, combined with solid business judgment
• Has the ability to operate in a very fast-paced, constantly changing and evolving environment
• Strong customer obsession and empathy
• Ability to prioritize work and understand the trade-offs
• Execution focused - ability to infuse execution, milestone focused
• Above all, the candidate must have an outstanding work ethic, should be results-driven and have a strong passion to contribute to the company's vision and mission

ROLES & RESPONSIBILITIES:

• You’ll need to find ways to automate and productize solutions around course experience to improve efficiency
• Identify problems along the learner journey to understand and develop solutions to learner’s pain points
• Gather insights from across teams within the org and conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/analysis
• Continuously improve existing products and features to drive higher engagement, retention and customer delight(NPS)
• On an average day you’d be breaking down user problems, creating roadmaps, prioritizing with the team, running daily stand-ups, looking at customer issues, interacting with customers and collaborating with engineers, designers, operations, support team to help create value

WHY NxtWave:

• Get a front-row seat to a high-growth, fast-paced startup
• Accelerated learning curve
• Impact millions of lives and develop role models in every nook and corner of the country
• Work with the founding team of NxtWave who are on a mission to transform India
• High transparency in decision-making
• Market Competitive salary

• Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
• Perform gap analysis on existing business data. Identify new data points.
• Developing business cases for AI in new and existing products.
• Work with executives and business line stakeholders to define the problems to solve with AI.
• Help prioritise and rank the solutions, develop business cases.
• Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
• Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
• Drive product launches including working with public relations team, executives, and other product management team members.

• “Problem solving with AI” mindset.
• Proven work experience in product management as an Associate Product/Product Manager.
• Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
• Experience defining and developing a new product or service.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Skilled at working effectively with cross functional teams in a matrix organisation.
• MS/BS degree in Computer Science, Engineering or equivalent preferred.

Job Title:

Telephony Engineer

Job Description:

- Support the operations team with debugging issues related to the telephony platform

- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor

- Write scripts to automate tasks, monitor the services and functionalities

- Contribute to the improvement of the system by providing ideas

- Help with capacity planning

- Perform the scheduled maintenance activities

- Modify the existing code to accommodate new features

Experience Range:

3- 6 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

  • Knowledge of open source technologies, VoIP, SIP, WebRTC etc.

  • Shell scripting.

  • Experience in Asterisk and Kamailio or OpenSIPS.

  • C/C++ or JS programming with Linux.

  • 5-8 years experience.

  • Good communication skills.

  • Willingness to work in the night, whenever required, for handling support related issues.

Skills Required:

ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,

Position Name: Full Stack Developer

Department: Engineering

Industry: Digital Marketing

Location: Hyderabad

Employment Type: Full-time

Reporting Manager: Staff Software Engineer

TapClicks is looking for a Full Stack Developer to strengthen our team as well as build an industry-leading product suite and great culture. The ideal candidate is highly motivated and goal-driven with excellent problem-solving skills.

In this position, you will have the opportunity to fill a crucial role in our talented engineering organization: architecting, implementing, and maintaining vital parts of our products. Strong communication skills are key, as you will regularly collaborate cross-functionally with other engineers as well as the Product, Design, and QA teams to spec, build, test, and deploy features.

If you have a passion for building great products for customers, working in a fast-paced environment, and challenging yourself to become better at your craft, there’s a place for you here at TapClicks.

• Write clean, high-quality, high-performance, maintainable code
• Take ownership for significant functionality within our products, from implementation to iteration based on feedback and beyond
• Comfortably switch between frontend and backend development as needed
• Work with enormous amounts of data
• Participate in code reviews
• Effectively communicate and collaborate with cross-functional teams

Technical Competencies

• Effective use of debugging, unit testing, and integration testing tools
• Strong frontend development experience with a JavaScript framework
• Must have working experience with RESTful  API
• Willing to work with MongoDB, PHP 7, MySQL, Node, Typescript / Javascript
• Good to have knowledge on Vue JS
• Strong understanding of OOPS concepts
• Experience with agile software development practices

Non-Technical Competencies

• Strong communication skills, both verbal and written
• Self-motivated, with a passion for learning and continuous self-improvement

Minimum Qualifications:

• Bachelor's Degree in Engineering or similar degree
• 2-4 years of professional experience as a software developer

Preferred Qualifications

• Backend development experience 
• Experience with JavaScript unit testing frameworks, e.g.  Mocha
• Experience with Restful API 
• Experience with building responsive web applications

Benefits of Working For TapClicks

• The opportunity to work in an entrepreneurial, fast-growing, and successful business environment
• Health Insurance coverage
• Competitive employee benefits
• Paid Time Off (Earned leaves, Public Holidays and others)

TapClicks understands that Diversity and Inclusion is a powerful enabler for business performance. We are an equal-opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local law. 

As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills:

• You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
• You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Responsibilities:

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognise and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon's business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Requirements:

• Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
• Proficiency in SQL and data modeling.