
Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities

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Position Overview:
We are looking for an experienced, agile, and strategic Vendor Procurement professional to strengthen and expand our talent and project outsourcing ecosystem. This role is key to managing
vendor partnerships across Recruitment, US Sourcing, SME Hiring, Freelancers, and Project-based Outsourcing. You will work closely with Talent Acquisition, US Sourcing, Project Delivery, and Business Heads to build, onboard, manage, and optimize a strong pool of vendors, freelancers, and sourcing partners.
Key Responsibilities:
•Identify, evaluate, and onboard vendors and suppliers for:
o Recruitment services (India and US)
o US SME sourcing for EdTech and digital projects
o Freelancer talent pools (Instructional Designers, SMEs, Editors, Developers, etc.)
o Project-based outsourcing vendors (domestic and international)
•Manage contract negotiations, rate finalizations, and SLA definitions with sourcing and outsourcing vendors.
•Track vendor performance, quality of submissions, and fulfilment timelines.
•Maintain a live vendor database, contract repository, rate cards, and engagement trackers.
•Ensure compliance with procurement policies, legal documentation, and client-specific requirements.
•Coordinate closely with the US Sourcing Team to align on niche, senior, and freelance talent needs.
•Support pricing discussions, RFP/RFQ processes, and build scalable sourcing pipelines.
•Monitor spend, forecast vendor utilization, and support budget management in collaboration with Finance.
•Present regular vendor performance reports, dashboards, and procurement health metrics to leadership.
Key Skills & Competencies:
•2–6 years of experience in vendor management, procurement, sourcing operations, preferably in staffing, EdTech, BPO/KPO, or digital project outsourcing sectors
•Strong experience in US sourcing and vendor ecosystems (mandatory)
•Solid negotiation, contract management, and vendor relationship-building skills
•Exposure to freelance workforce models, SME staffing, and project outsourcing management
•Excellent communication, coordination, and stakeholder management abilities
•Proficiency in Excel, vendor management platforms, Zoho Recruit, or similar systems
•Strong data orientation—experience in creating and maintaining vendor dashboards and MIS
•Ability to work independently in a fast-paced, hybrid work setup
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Experience Level: Min 2+ years
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JavaScript and react.
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RESTful API’s, basic HTTP knowledge, GET/POST.
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Experience using technologies like React, Redux, TypeScript, modern CSS frameworks and web pack.
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Good Communication Skills
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
Proficient with full development stack (MySQL, Redis, Memcached, MVC frameworks, jQuery, Server Administration, CSS, HTML, etc) and understanding of OOP design, AJAX, jQuery, and MySQL
Understands how to build an optimized web app and has experience with caching and other scaling techniques
The desire and energy to work long hours so that we can continuously improve our website at the quickest pace possible
Passionate about working in a startup and creating a great product
Must love to program, must be willing to learn, and must be creative. If you are the type of person who finds learning a new technology or language an exhilarating experience, you will love it here.
Must be able to show us projects and or websites that you have created. Bonus points if you’ve created these projects/websites outside of your work (we love seeing proof of how much you love technology and coding).
Education - relevant degree in Engineering preferable
Experience with developing native Applications for Android and iOS using Xcode, Objective C, Cocoa , iPhone SDK ,Android Studio and Android SDK.
- Hands on Experience with any mobile hybrid framework.
- Independently drive the design and development of mobile application project.
- Conceptualize and design Mobile applications based on need.
- Should have knowledge of Java, Objective C, Swift, GPS, SQLlite, Xcode IDE, iPhone UIKit framework.
- The coder should be well versed with using web services, Interface, Builder & Debugging tools, Google map kits, multitasking.
- Candidate must have independently designed and developed mobile applications
- Knowledge on App publishing process to Stores
- Familiarity with Push notifications, Payment Gateway Integrations, In-app purchases
- Proficient with API request and JSON Handling
- Expert and proficient in clean code best practices.
- Strong analytical and troubleshooting skills.
- Design and build advanced applications for the mobile platform
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.







