Facilities Engineer

Company Overview:

Euphoric Thought Technologies is a dynamic and innovative technology company specializing in providing cutting-edge automation solutions for businesses across various sectors. We empower organizations to streamline their processes, enhance efficiency, and achieve significant cost savings through intelligent automation strategies. Our expertise spans across diverse platforms, enabling us to deliver tailored solutions that meet the unique needs of our clients.

We are looking for a Duck Creek Developer who is expert in below skills:

• Expert in Duck Creek Policy Module - Express , Server, Author, Transact, Forms, User Admin, Shredding, XSLT Transformation, XML, HTML5, SQL
• Expert/Hands-On experience in Duck Creek Platform versions – 6x, 7x and 8x(Preference)
• Expert/Hands-On experience in Duck Creek Platform upgrade programs.
• Proficient in Duck Creek AMI and AnywhereAPI.
• Proficient in .Net Core & Web API technologies.
• Thorough understanding of .Net Framework version 4.0 & above.
• Experience in SQL Server – Database models, Security, Tables, Views, Stored Procedures, Indexes and Triggers.
• Good knowledge on AWS and its configuration.
• Should be well-versed in handling JSON/XML format files.
• Clear Understanding Duck Creek Best Practices and Conformance standards.

Job Title: Senior SDET (Playwright - JavaScript)

Experience: 4 - 6 Years

Location: Coimbatore

Key Responsibilities:

• Design, develop, and maintain automated test scripts using Playwright (JavaScript).
• Collaborate with developers and QA teams to ensure product quality.
• Implement robust test frameworks for UI and API automation.
• Identify, debug, and report software defects efficiently.

Required Skills:

• Strong experience in Playwright with JavaScript/TypeScript.
• Solid understanding of test automation frameworks, CI/CD, and API testing.
• Experience with Git, Jenkins, and Agile methodologies.

Good to Have:

• Exposure to performance testing and cloud environments.

Job Title: Windows Kernel - Tech Lead

Experience: 5+ Years 

Role Overview:

We are looking for a highly skilled Windows Kernel Tech Lead with strong expertise in low-level system programming and kernel development. The candidate will lead the design, development, and optimization of kernel-level components, ensuring high performance, stability, and security.

Required Skills & Qualifications :

• 5+ years of experience in Windows Kernel development
• Strong expertise in C/C++ and system programming
• Hands-on experience with Windows Driver Development (WDM/WDF)
• Strong debugging skills using tools like WinDbg, KD, and kernel debugging techniques
• Deep understanding of OS internals (memory management, process/thread handling, I/O systems)
• Experience with multithreading, synchronization, and performance tuning

Key Responsibilities:

• Lead the design and development of Windows kernel-mode drivers and system-level components
• Work on low-level system programming, debugging, and performance optimization
• Analyze and resolve complex kernel issues such as memory leaks, crashes, and race conditions
• Collaborate with cross-functional teams including hardware, firmware, and application teams
• Ensure code quality through reviews, best practices, and adherence to secure coding standards
• Mentor junior engineers and provide technical leadership

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

Role : React JS Developer 

• 3-5 years of experience as a React JS developer. 
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles 
• Experience with popular React.js workflows (such as Flux or Redux) ● Familiarity with newer specifications of ECMAScript
• Experience with HTML,CSS, Bootstrap and UI Design 
• Knowledge of RESTful APIs 
• Knowledge of modern authorization mechanisms, such as JSON Web Token ● Familiarity with modern front-end build pipelines and tools 
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements 
• Familiarity with code versioning tools {such as Git} 

Job Description
Lead Machine Learning (ML)/
NLP Engineer
5 + years of experience

About Contify
Contify is an AI-enabled Market and Competitive Intelligence (MCI)
software to help professionals make informed decisions. Its B2B SaaS
platform helps leading organizations such as Ericsson, EY, Wipro,
Deloitte, L&T, BCG, MetLife, etc. track information on their competitors,
customers, industries, and topics of interest by continuously monitoring
over 500,000+ sources on a real-time basis. Contify is rapidly growing
with 185+ people across two offices in India. Contify is the winner of
Frost and Sullivan’s Product Innovation Award for Market and
Competitive Intelligence Platforms.

The role
We are looking for a hardworking, aspirational, and innovative
engineering person for the Lead ML/ NLP Engineer position. You’ll build
Contify’s ML and NLP capabilities and help us extract value from
unstructured data. Using advanced NLP, ML, and text analytics, you will
develop applications that will extract business insights by analyzing a
large amount of unstructured text information, identifying patterns, and
by connecting the events.
Responsibilities:
You will be responsible for all the processes from data collection, and
pre-processing, to training models and deploying them to production.
➔ Understand the business objectives; design and deploy scalable
ML models/ NLP applications to meet those objectives
➔ Use of NLP techniques for text representation, semantic analysis,
information extraction, to meet the business objectives in an
efficient manner along with metrics to measure progress
➔ Extend existing ML libraries and frameworks and use effective text
representations to transform natural language into useful features
➔ Defining and supervising the data collection process, verifying data
quality, and employing data augmentation techniques
➔ Defining the preprocessing or feature engineering to be done on a
given dataset
➔ Analyze the errors of the model and design strategies to overcome
them
➔ Research and implement the right algorithms and tools for ML/
NLP tasks
➔ Collaborate with engineering and product development teams
➔ Represent Contify in external ML industry events and publish
thought leadership articles

Desired Skills and Experience
To succeed in this role, you should possess outstanding skills in
statistical analysis, machine learning methods, and text representation
techniques.
➔ Deep understanding of text representation techniques (such as n-
grams, bag of words, sentiment analysis, etc), statistics and
classification algorithms
➔ Hand on experience in feature extraction techniques for text
classification and topic mining
➔ Knowledge of text analytics with a strong understanding of NLP
algorithms and models (GLMs, SVM, PCA, NB, Clustering, DTs)
and their underlying computational and probabilistic statistics
◆ Word Embedding like Tfidf, Word2Vec, GLove, FastText, etc.
◆ Language models like Bert, GPT,  RoBERTa, XLNet 
◆ Neural networks like RNN, GRU, LSTM, Bi-LSTM
◆ Classification algorithms like LinearSVC, SVM, LR
◆ XGB, MultinomialNB, etc.
◆ Other Algos- PCA, Clustering methods, etc
➔ Excellent knowledge and demonstrable experience in using NLP
packages such as NLTK, Word2Vec, SpaCy, Gensim, Standford
CoreNLP, TensorFlow/ PyTorch.
➔ Experience in setting up supervised & unsupervised learning
models including data cleaning, data analytics, feature creation,
model selection & ensemble methods, performance metrics &
visualization
➔ Evaluation Metrics- Root Mean Squared Error, Confusion Matrix, F
Score, AUC – ROC, etc
➔ Understanding of knowledge graph will be a plus


Qualifications
➔ Education: Bachelors or Masters in Computer Science,
Mathematics, Computational Linguistics or similar field
➔ At least 4 years' experience building Machine Learning & NLP
solutions over open-source platforms such as SciKit-Learn,
Tensorflow, SparkML, etc
➔ At least 2 years' experience in designing and developing
enterprise-scale NLP solutions in one or more of: Named Entity
Recognition, Document Classification, Feature Extraction, Triplet
Extraction, Clustering, Summarization, Topic Modelling, Dialog
Systems, Sentiment Analysis
➔ Self-starter who can see the big picture, and prioritize your work to
make the largest impact on the business’ and customer’s vision
and requirements
➔ Being a committer or a contributor to an open-source project is a
plus

Note
Contify is a people-oriented company. Emotional intelligence, therefore,
is a must. You should enjoy working in a team environment, supporting
your teammates in pursuit of our common goals, and working with your
colleagues to drive customer value. You strive to not only improve
yourself, but also those around you.

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.  

• Actively engage with internal business teams to understand their challenges and deliver robust, data-driven solutions.
• Work alongside global counterparts to solve data-intensive problems using standard analytical frameworks and tools.
• Be encouraged and expected to innovate and be creative in your data analysis, problem-solving, and presentation of solutions.
• Network and collaborate with a broad range of internal business units to define and deliver joint solutions.
• Work alongside customers to leverage cutting-edge technology (machine learning, streaming analytics, and ‘real’ big data) to creatively solve problems and disrupt existing business models.

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, including customers.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on analytics.
• 5+ Years professional experience in a data scientist/analyst role or similar.
• Proficiency in your statistics/analytics/visualization tool of choice, but preferably in the Microsoft Azure Suite, including Azure ML Studio and PowerBI as well as R, Python, SQL.

• Excellent communication, organizational transformation, and leadership skills
• Demonstrated excellence in Data Science, Business Analytics and Engineering