Graphic Designer

Job Summary:

We are seeking an experienced SFCC B2B Developer to join our team. The successful candidate will have a strong background in developing and implementing B2B commerce solutions on the Salesforce Commerce Cloud platform. The ideal candidate will have expertise in SFCC's B2B features, including account management, order management, and pricing.

Key Responsibilities:

- Design and develop B2B commerce solutions on SFCC

- Implement SFCC's B2B features, including account management, order management, and pricing

- Integrate SFCC with external systems, such as ERP and CRM

- Troubleshoot and resolve technical issues

- Collaborate with cross-functional teams, including sales, marketing, and customer service

Requirements:

- 3+ years of experience with SFCC development

- Strong understanding of SFCC's B2B features and functionality

- Experience with JavaScript, HTML, and CSS

- Experience with SFCC's APIs and integration tools

- Strong problem-solving skills and attention to detail

- Excellent communication and collaboration skills

We don't like to waste time.

We are:

• A profitable media company sharing the latest on AI and technology to business owners in the US.

• Our audience consists of 100,000+ top CEOs and leaders in the US.

• Profitable from day 1 and led by an amazing management team

• Hustlers, active, and we bring the fire everyday 🔥

Here's why you should join us:

• Completely remote team

• Working at the cutting edge of technology (artificial intelligence)

• The clients we/you work with in the US will be some of the nicest people in the world

• Our company has big plans to grow over the next 5 years. Join us if you want to be part of this journey :)

We're looking for a killer Sales Account Executive. Ideally, you have sold advertising before.

You understand: CPMs, CPCs, CPLs, advertising terms, sales, how to manage clients, and how to deal with US clients (proper English is required for this role).

Job Description:

Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.

Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)

Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.

Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.

Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

Qualifications

Experience in Ad Sales: Preferably 2+ years of experience in ad sales, preferably in the newsletter or media industry. Bonus points if you've closed $1M+ deals before (combined) and ideally $50k+ deals (singular). Not required!

Proactive Approach: A proactive approach to identifying and pursuing potential sponsors, with a knack for opening doors and establishing relationships.

Excellent Communication Skills: Strong verbal and written communication skills, with the ability to present sponsorship packages compellingly.

Team Collaboration: Experience working in collaborative environments, partnering with cross-functional teams to achieve business goals.

Tech Stack: familiarity with CRMs, Airtable, Superhuman (for email and follow ups)

Availability: Open to working during US timezone and available to dedicate 2 to 3 hours on weekends for promptly responding to client email inquiries.

• Your responsibilities:
• Build, improve and extend NLP capabilities
• Research and evaluate different approaches to NLP problems
• Must be able to write code that is well designed, produce deliverable results
• Write code that scales and can be deployed to production

• Fundamentals of statistical methods is a must
• Experience in named entity recognition, POS Tagging, Lemmatization, vector representations of textual data and neural networks - RNN, LSTM
• A solid foundation in Python, data structures, algorithms, and general software development skills.
• Ability to apply machine learning to problems that deal with language
• Engineering ability to build robustly scalable pipelines
• Ability to work in a multi-disciplinary team with a strong product focus

We are seeking an experienced Sales Candidate to join our dynamic development team. The ideal candidate should have a strong background in a Transportation, As a Transportation Sales Representative, you will play a pivotal role in promoting and selling transportation services to businesses and individuals. Your primary responsibility is to drive revenue growth by establishing and maintaining strong relationships with clients, identifying sales opportunities, and ensuring the smooth coordination of transportation solutions. This role requires a dynamic individual with excellent communication, negotiation, and problem-solving skills.

# Responsibilities

- Understanding products and services offered by Infokey Technology and be able to articulate its functions and benefits to external    

 audiences.

- Build and nurture relationships with existing clients to understand their transportation needs.

- Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.

- Understanding customer needs & requirements and suggesting the best solution accordingly.

- Closing new business deals by qualifying opportunities and securing online demonstrations/meetings with key decision makers.

- Working closely with the team, and keeping updated with all the products information, pricing, and contract terms.

- Staying informed about competing products, new technologies, and services.

# Basic Qualifications

- MBA, Bachelor's degree in any discipline or Accounts backgrounds

- 1-5 years of Transport sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software.

- Proven experience in transpor sales or a similar role.

- Strong understanding of transportation logistics and supply chain management.

- Proficiency in Hindi and English is must. Additional language knowledge will be an added advantage.

- Good analytical, written, oral communication skills is a must.

- Strong listening and presentation skills.

# Salary

- Salary is as per industry standards.

- This is an incentive based role. Better the performance, higher is the incentive.

Java, J2EE, Spring Boot, REST services, PostgreSQL

Experience with Elastic Search or any NoSQL DB is preferable

Position Overview:

Customer success managers supports your customers as they transition from sales prospects to active users of your products.

Theyre focused on customer loyalty and building close long-term client relationships, and often

stay with the same customers as long as they continue to work with your business.

Designation: Customer Success Manager

Reporting to: Director

Roles and Responsibilities

• Customer Success Manager will proactively reach out to customers to understand the

requirements, and resolve issues.

• Proactively reach out to the newly onboarded customers to understand their needs.

• Develop and manage client portfolios.

• Follow-ups with unresponsive customers to help activation/retention of customers.

• Minimize customer churn.

• Sustain business growth and profitability by maximizing value.

• Mediate between clients and the organization

• Strictly adhere to the Activation & Retention SOP.

• Handling existing customers & providing post-sales support.

• Taking care of customer onboarding & service activation.

• Improve onboarding processes.

• Providing training on software to customers.

• Maintaining a healthy relationship with customers.

• Resolving customer complaints quickly and efficiently.

• Analyze customer data to improve customer experience.

• Hold product demonstrations for customers.

Qualifications:

• Prior experience as a Customer Success Manager with IT Services domain

• Good Communication, Analytical Skills

• Excellent Customer Handling.

• Ability to handle team.

• Roles:
• Conducting market research and identifying potential clients.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Collating and maintaining client information in the CRM database.
• Working closely with staff across departments to implement growth strategies.
• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
• Ability to manage multiple clients concurrently and meet deadlines.
• Identify new business opportunities and partners.
• Must haves:
• A young talent with a minimum experience of 2 years in sales in a related startup/company and has strong connections.
• Perks:
• 5-10% commission for every campaign earned.

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift