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Job Purpose:
As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.
Key Accountabilities
· Build and maintain a comprehensive and up-to-date bid materials and templates
· Produce high quality solution and bid proposal to increase the winning chances of bids
· Strategize and maintain standardization of products and solutions align to partnership strategy and business direction
· Be the brand custodian
· Team Manager
Job Responsibilities & Duties
· Provides infrastructure presale support to internal/external team during bidding.
· Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.
· Provides infrastructure architecture design through industrial best practices and standards.
· Provides infrastructure consultancy to internal/external team.
· Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment
· Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.
· Ability to apply experiences and knowledge into Infrastructure solutions
· Must have good technical skills and know-how to assist in technical solution selling
· Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals
· Excellent communication and presentation skills (Tender presentation)
· Excellent documentation skills with fluent English for Technical write-up and proposal writing
· Provides technical guidance to junior colleagues in their work
· Any other duties as and when assigned.
Financial Accountabilities
· To meet the set target revenue and profit yearly set by the management committee
Minimum Education/Qualifications
· Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment
Minimum Years/Type of Experience
· An experience Team player.
· Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.
· He/She should have good domain knowledge in Government bid process and their domain solution.
· In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:
o Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.
o Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.
o Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.
o Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).
o Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.
o Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.
o Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)
o Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government Commercial Cloud and Private Cloud
We are looking for an energetic and proactive Account Manager Intern to serve as a key liaison between Moshi Moshi and our client ArcelorMittal Construction India Pvt. Ltd. The intern will be responsible for understanding and communicating the client’s needs, expectations and feedback.
to ensure seamless execution of projects and campaigns.
Key Responsibilities:
● Act as the primary point of contact between Moshi Moshi and ArcelorMittal Construction
India Pvt. Ltd.
● Understand the client’s communication requirements, marketing needs, and business
objectives.
● Coordinate and relay client feedback to the internal teams, ensuring smooth execution of
projects.
● Assist in managing timelines, deliverables, and approvals for ongoing projects.
● Participate in client meetings, prepare reports, and maintain clear documentation of
communications.
● Support in brainstorming and developing strategic ideas that align with the client’s goals.
● Ensure client satisfaction by addressing queries, resolving issues, and maintaining strong
professional relationships.
● Closely working with internal teams - Design, Marketing, Development & PR to ensure that
client requirements are understood and executed effectively.
CRM Application Support Engineer
1. Position Summary
We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.
This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.
2. Key Responsibilities
A. Microsoft Dynamics 365 (D365) Support
- Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
- Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
- Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
- Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
- Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
- Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
- Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
- Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
- Assist in POC development and survey configuration activities within D365.
B. Azure Portal Support
- Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
- Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
- Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
- Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
- Assist in preparing resource consumption reports and validating Azure billing data.
- Log support requests with Microsoft Azure support and provide required diagnostic information.
C. Sitefinity CMS & Portal Support
- Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
- Assist with CRM portal connector licensing renewals and re-synchronization processes.
- Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
- Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
- Perform routine Sitefinity database checks and maintenance tasks.
D. IVR & Chat Support
- Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
- Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
- Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.
E. Change Request Support
- Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
- Maintain accurate time logs and effort tracking for CR work within the engagement model.
- Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.
F. Operational Duties
- Provide rotational shift coverage within the 0800–2000 AEST operational window.
- Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
- Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
- Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.
3. Required Qualifications & Skills
Education
- Bachelor’s degree in Computer Science, Information Technology, or equivalent.
Technical Skills
- 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
- Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
- Basic to intermediate Power BI skills for report monitoring and troubleshooting.
- Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
- Exposure to Sitefinity CMS or similar content management systems.
- Basic understanding of IVR and chat platforms and their integration with CRM systems.
- Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
- Understanding of ITIL concepts for incident and problem management.
Soft Skills
- Strong attention to detail and systematic approach to issue diagnosis and resolution.
- Good written and verbal communication skills for ticket documentation and client interactions.
- Ability to work in a shift-based model and manage priorities across multiple technology domains.
- Team player with a willingness to learn, take ownership, and support senior team members.
- Proactive in identifying recurring issues and suggesting preventive measures.
4. Preferred Qualifications
- Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
- Microsoft Certified: Azure Fundamentals (AZ-900).
- ITIL v4 Foundation certification.
- Prior experience in application support for clients in the APAC or Australian time zone.
- Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.
5. Key Performance Indicators (KPIs)
- First-call resolution rate and adherence to L1/L2 ticket SLAs.
- Accuracy and timeliness of ticket documentation and escalation.
- Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
- Quality of support provided for CR delivery tasks.
- Client feedback and responsiveness scores.
- Effective utilization within the monthly engagement framework.
Position Overview:
As a Frontend Developer at FatakPay, you will be responsible for translating design concepts into responsive and intuitive user interfaces. Working closely with our design and backend development teams, you will play a key role in crafting visually appealing and highly functional web applications.
Responsibilities:
- Collaborate with UX/UI designers to implement and refine user interfaces. Develop responsive and cross-browser-compatible web applications.
- Write clean, efficient, and maintainable code using HTML, CSS, and JavaScript. Implement and maintain front-end frameworks and libraries.
- Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.
- Collaborate with backend developers to integrate user-facing elements with server-side logic.
- Conduct code reviews to ensure code quality and adherence to best practices.
- Stay updated on emerging trends and technologies in frontend development.
Qualifications:
- Bachelor's degree in Computer Science, Web Development, or a related field.
- Proven experience as a Frontend Developer or similar role.
- Proficient understanding of web markup, including HTML5 and CSS3.
- Strong proficiency in client-side scripting and JavaScript frameworks (e.g., React, Angular, or Vue.js).
- Experience with responsive design and development.
- Familiarity with version control systems, such as Git.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in a team environment.
Job Title: Head of Human Resources
Location: [Specify Location]
CTC: ₹60–70 Lakhs per annum
Reporting To: CEO / Managing Director
Role Overview
The Head of Human Resources will lead the organization’s HR strategy, driving talent acquisition, performance management, leadership development, employee engagement, and compliance. This role requires a strategic HR leader with strong business acumen and the ability to align people initiatives with organizational goals.
Key Responsibilities
Strategic HR Leadership
Develop and implement HR strategies aligned with business objectives.
Partner with leadership to support organizational growth and transformation.
Drive workforce planning and succession management.
Talent Acquisition & Employer Branding
Oversee recruitment for leadership and critical roles.
Strengthen employer branding and talent pipelines.
Performance & Talent Management
Design and manage performance management systems.
Lead leadership development and high-potential programs.
Drive learning and development initiatives.
Compensation & Benefits
Design competitive compensation structures and incentive plans.
Ensure internal equity and market alignment.
Employee Engagement & Culture
Promote a high-performance, inclusive work culture.
Lead employee engagement, retention, and wellness programs.
HR Operations & Compliance
Ensure compliance with labor laws and statutory requirements.
Oversee HR policies, audits, and governance frameworks.
Change Management
Lead HR initiatives during organizational change, M&A, or expansion.
Required Qualifications
MBA / PGDM in HR or equivalent.
15–20+ years of progressive HR leadership experience.
Prior experience as Head of HR / HR Director in a mid-to-large organization.
Strong knowledge of Indian labor laws and HR best practices.
Proven experience in strategic HR transformation.
Key Skills & Competencies
Strategic thinking & business partnering
Leadership & stakeholder management
Talent management & succession planning
Compensation strategy
Change management
Look for someone who has worked on Manufacturing Industry,stability,5 working days.
What We’re Looking For
- 3-5 years of Data Science & ML experience in consumer internet / B2C products.
- Degree in Statistics, Computer Science, or Engineering (or certification in Data Science).
- Machine Learning wizardry: recommender systems, NLP, user profiling, image processing, anomaly detection.
- Statistical chops: finding meaningful insights in large data sets.
- Programming ninja: R, Python, SQL + hands-on with Numpy, Pandas, scikit-learn, Keras, TensorFlow (or similar).
- Visualization skills: Redshift, Tableau, Looker, or similar.
- A strong problem-solver with curiosity hardwired into your DNA.
- Brownie Points
- Experience with big data platforms: Hadoop, Spark, Hive, Pig.
- Extra love if you’ve played with BI tools like Tableau or Looker.
We are looking for a "Business Development Associate" who will play a key role in driving revenue and growth by identifying, pursuing, and closing new business opportunities. This role is ideal for someone who is enthusiastic about education, has a flair for communication, and thrives in a fast-paced startup environ
If you were looking for a rocket-ship, this is it!
* 3+ years of experience with web development building good quality production software
* Proficiency in at least one of: Ruby/Rails or Elixir/Phoenix (Good working knowledge of Elixir, OTP or OO programming)
* Gained good knowledge of working with APIs and performance optimisation to identify bottlenecks and bugs, and devise solutions to these problems
* Familiar with data stores like PostgreSQL & Redis
* You write clean code, automate and continuously deploy it in fast development cycles.
* Experience in designing and building scalable and distributed systems
* Experience with CICD using Gitlab or AWS CodePipeline/CodeDeploy (Exposure to AWS is highly desirable)
* You are proactive and pay attention to the security, scalability, performance, availability and usability of systems
experience The ideal candidate will have a track record of building and delivering solutions with delightful consumer experiences, combined with ease of implementation/reliability.
Qualifications
Proven experience in building high-performance teams and scalable best-practices in an engineering organization Strong technical aptitude and proven experience in architecture, design, and
delivery of data-intensive applications Must have experience in micro-services architectures and web frameworks 5+ years of experience mentoring and leading teams The ability to envision the future
engineering needs of the company .Plan and implement accordingly The creativity to do things differently Excellent logic and problem-solving skills
Roles and Responsibilities
Help define Technical Roadmap and own the entire product delivery end to end. Work very closely with various business stakeholders and cross-functional teams to drive the execution of multiple business plans and technologies. Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates the best of technology approaches and
delivery methodologies. Leverage your technical depth as a former developer and architect to push your team towards a high standard of technical excellence, and achieve the organization quality bar. Define objectives and track results for team members in a supportive, motivating, and fact-driven way. Proactively identify and resolve issues relating to people, product, tech, and process Skills:-
Java/Ruby/Node.JS. Microservices, Technical Architecture, Team Management, Java and Engineering Management.
Good to Have
● Minimum 5 Years of experience in startups
● Good startups which has seen scale (Million+ users) - Preferable
Years of Exp: 10 -15 yrs.
Qualification:
● Engineering graduates from Tier I or II institutes.
● B.E/ B.Tech/ MCA/ ME/ M.Tech





