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Job Purpose:
As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.
Key Accountabilities
· Build and maintain a comprehensive and up-to-date bid materials and templates
· Produce high quality solution and bid proposal to increase the winning chances of bids
· Strategize and maintain standardization of products and solutions align to partnership strategy and business direction
· Be the brand custodian
· Team Manager
Job Responsibilities & Duties
· Provides infrastructure presale support to internal/external team during bidding.
· Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.
· Provides infrastructure architecture design through industrial best practices and standards.
· Provides infrastructure consultancy to internal/external team.
· Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment
· Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.
· Ability to apply experiences and knowledge into Infrastructure solutions
· Must have good technical skills and know-how to assist in technical solution selling
· Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals
· Excellent communication and presentation skills (Tender presentation)
· Excellent documentation skills with fluent English for Technical write-up and proposal writing
· Provides technical guidance to junior colleagues in their work
· Any other duties as and when assigned.
Financial Accountabilities
· To meet the set target revenue and profit yearly set by the management committee
Minimum Education/Qualifications
· Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment
Minimum Years/Type of Experience
· An experience Team player.
· Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.
· He/She should have good domain knowledge in Government bid process and their domain solution.
· In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:
o Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.
o Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.
o Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.
o Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).
o Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.
o Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.
o Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)
o Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government Commercial Cloud and Private Cloud
About UpSolve:
We built and deliver complex Al solutions which help
drive business decisions faster and more accurately. We
are a typical Al company and have a range of solutions
developed on Video, Image and Text.
About Role:
Interact with business leaders to understand
requirements.
Manage client onboarding and solution deployment.
Keep track of commitments and ensure in-time
delivery
Organize and execute regional channel partner
connects and propose networking events with them
Develop and execute outreach strategy for targeted
real estate channel partner firms for the relationship
management
Network with key contacts within the related industries
to expand the contact base
About You:
Minimum C1 English level
Proven experience managing teams
Ability to work in a dynamic and fast changed
environment
A metrics driven mindset with a strong
t wl a stong analytical
approach
Strong customer references
Experience building organisations and training top
talent
Strong communication and interpersonal skills to build
sustainable relationships
Location: Mumbai
About Company
Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus being planned development, creating value assets, and crafting lifestyle experiences through design and architecture.
Company's work culture
We are a lean team of high-performing go-getters; we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring, and we encourage you to apply for this role and experience it for yourself.
What would you be required to do?
- Activation of new channel partners as per the weekly and monthly targets and onboarding the CPs with the company through a smooth engagement process.
- Ensure right prospecting is done by the channel partners to acquire the right client.
- To ensure smooth registration, training, and brokerage disbursal to the channel partners.
- Identifying business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high end consumer brands, and other avenues.
- Conceptualizing and executing, events and customer engaging activities and constantly thinking of new ideas to generate leads.
- Arranging and attending meetings with clients within office or outside of office.
- Have complete grip over the product for meetings with Channel partners and Clients.
- Researching the competition brands and providing constant improvisations to make the brand have a strong presence in the market.
- Maintain a record of all activities and meetings done on daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time. Database could be of clients, partners, homeowners, commercial establishments, or any other consultant.
Requirements
What skills are we looking for? FEET ON STREET
- Love for luxury and efficiency to handle HNI clients
- Excellent verbal and written communicator, makes wonderful sales pitch and presentations across physical/ virtual mediums
- Ability to understand clients requirements and give him with best possible solution
- Street smart, energetic and good interpersonal skills
- Entrepreneurial with an ability to solve problems creatively
- Good at maintaining the data and sharing reports on daily basis and preferably from real estate / high end luxury brand
- Very focused and ability to work under pressure
Evaluation Criteria
- Channel Partners activated / Events done
- Meetings done
- Leads generated
- Leads converted
Who qualifies?
- 3-5 years’ experience as an individual contributor in the luxury residential space or with any other luxury brand across consultancy, channel partnering, client loyalty programs, lead generation, digital presence and events
- MBA from a premium Institute or foreign university. Work experience with a luxury brand in direct sales or the strategy teams
While we prefer a great track record in Luxury Sales and a great track record, we also welcome candidates with limited experience. You must have eagerness to learn on the job quickly and are excited by this role and our organization and that you think you will be a good fit.
at Signzy
Responsibilities:
- Manage end-to-end interactions with prospective customers.
- Deliver tailored product demos to multiple stakeholders.
- Understand customer problem statements and follow a consultative sales process to offer solutions.
- Use sales acceleration tools to perform outbound and inbound sales.
- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.
- Unearth new sales opportunities through networking.
- Build strong relationships and effectively communicate with the sales, support, and marketing teams.
Requirements
- Have 2+ years of successful experience in SaaS Sales.
- Have been in a quota-carrying role.
- Obsessed with prospect happiness and can set the stage for effective sales follow-up.
- Have excellent verbal & written communication skills.
- Flexible - things change around here. FAST.
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
sales lead for sales specialists.
• This position will require working closely with Sales to ensure the accurate and effective quality
of sales leads.
• The SDR’s will be assigned to various customers of Trexinet, wherein they can be assigned to more than one customer at one given time
• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Serve as Trexinet customer’s professional representative when dealing with prospects: via
phone, email, etc.
• Possess strong knowledge of assigned products to identify customer needs when qualifying
them.
• Document each call as per company and departmental policies and procedures.
• Follow up with potential customers in a timely manner if necessary.
• Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional
products or services to increase customer satisfaction and revenue.
• Apply a positive customer service attitude in interactions with all customers. Be able to
establish a positive rapport.
• Be patient and understanding in all customer interactions.
• Communicate effectively and professionally in all forms of communication with internal and
external customers.
• Maintain regular attendance and to arrive at work on time.
• The work will be in US Time Zone, so candidates should be open for the night shift
- A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Good Convincing Skills.
- Good communication and interpersonal skills interactive communication.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
- Proficiency in English is Mandatory.
- Solid experience in building high quality collateral development, proposals, statements of
work, for services spanning the complete SDLC life cycle.
- Minimum experience must be 3 to 6 years writing winning RFP responses and winning
the RFP from Enterprise and mid-level companies against the best of breed competition
- Should have created compelling solution and RFP defense presentations for both
Enterprises and mid-level companies for deals with Contract Value for each spanning at
least 1 million USD
- Adept at proposing creative engagement and commercial models ensuring win win for
both customer and WAL
- Support the sales team in terms of high quality collateral and All deadlines are met and
all requests are managed on time, zero escalations from the sales.
- Contributor in building Pre Sales collaterals, Service line capabilities, new pricing models
and knowledge
- Strengthen reusable assets repository across domains and key service offerings and
provide trainings to team on customer advocacy, new service offerings
- Proactive ownership, periodic updates to Corporate Deck to stay ahead of the game
- Have good understanding of overall SDLC processes
- Understanding of emerging practices and concepts related software and product
engineering, security engineering, Agile and DevOps
We are hiring for the position "Intern-Inside Sales" in our organization. We need someone who is young and enthusiastic, creative and think out of box, ready to work in start-up culture and should have passion to build efficiency into the system.
The "Inside Sales Intern" would be part of the B2C function and work as a Sales Support Executive. He/she would drive the new customer acquisition, customer relationship, management, operations & reporting. He/she is responsible for generating new prospects by interacting with existing and prospective customers to garner their interest and convert them into qualified leads.
Key Responsibility Areas:
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Contact the consumers from the given database and promote the product.
- Understand the customer requirement thoroughly and pitch LearnCab product/service accordingly.
- Meet the daily/weekly/monthly and quarterly targets.
Requirement:
- Degree/Master Degree holders in any discipline with good fluency in English.
- Responsible for making Service Calls, Sales Calls (Cold Calling), Lead Generation Activity, etc.
- This internship program is for a period of 3 months.
- If we find the intern is passionate and good during his/her engagement with us in 3 months, they will be absorbed for Inside Sales team as permanent on-roll employee.
- The intern’s overall performance would be gauged over 3 months engagement with us and if we find he/she is moderate/acceptable but not satisfactory, may continue their internship for further 3 months with mutual agreement.
- The intern not meeting the organisational demands would not be absorbed on full-time roll, however will be provided an experience certificate on completion of internship for the respective engaged months with us.
- The engaged intern would be provided stipend and internship certificate at the end of the successful internship program completion with us.
- The intern must use their personal Laptop and Phone for the work (SIM Card would be provided).
- Willing to explore the E-learning space/ EdTech industry.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Demonstrate ability to learn & adapt.
- Willing to join us on immediate basis.
Stipend: Paid Internship
Work timings: Standard Corporate Working hours
Job Location:
Nagarbhavi, Bengaluru (Currently WFH)
Ownership for Proposal Management, Sales Presentations, Research Management, Sales collaterals and Client Visit.
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
Identifying the Business opportunities, Lead generation through online, social media and existing sources.
Role may also include assisting BD head to negotiate and close the deal.
Key Skills
E-Tendering, Bidding, Invoice Generation, Purchase order, Lead generation, Client relationship