11+ SANS Jobs in Chennai | SANS Job openings in Chennai

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Perform manual and automated application penetration tests and provide suggestions to harden our products
• Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
• Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
• Keep up with industry trends in the security space
• Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
• Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
• Scale our application security engineering team

Requirements:

• Strong verbal and written communication skills
• Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
• Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
• Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

JOB DESCRIPTION/PREFERRED QUALIFICATIONS:

REQUIRED SKILLS/COMPETENCIES:

Programming Languages:

• Strong in Python, data structures, and algorithms.
• Hands-on with NumPy, Pandas, Scikit-learn for ML prototyping.

Machine Learning Frameworks:

• Understanding of supervised/unsupervised learning, regularization, feature engineering, model selection, cross-validation, ensemble methods (XGBoost, LightGBM).

Deep Learning Techniques:

• Proficiency with PyTorch or TensorFlow/Keras
• Knowledge of CNNs, RNNs, LSTMs, Transformers, Attention mechanisms.
• Familiarity with optimization (Adam, SGD), dropout, batch norm.

LLMs & RAG:

• Hugging Face Transformers (tokenizers, embeddings, model fine-tuning).
• Vector databases (Milvus, FAISS, Pinecone, ElasticSearch).
• Prompt engineering, function/tool calling, JSON schema outputs.

Data & Tools:

• SQL fundamentals; exposure to data wrangling and pipelines.
• Git/GitHub, Jupyter, basic Docker.

WHAT ARE WE LOOKING FOR?

• Solid academic foundation with strong applied ML/DL exposure.
• Curiosity to learn cutting-edge AI and willingness to experiment.
• Clear communicator who can explain ML/LLM trade-offs simply.
• Strong problem-solving and ownership mindset.

MINIMUM QUALIFICATIONS:

• Doctorate (Academic) Degree and 2 years related work experience; Master's Level Degree and related work experience of 5 years; Bachelor's Level Degree and related work experience of 7 years in building AI systems/solutions with Machine Learning, Deep Learning, and LLMs.

MUST-HAVES:

• Education/qualification:  Preferably from premier Institute like IIT, IISC, IIIT, NIT and BITS. Also regional tier 1 colleges.

• Doctorate (Academic) Degree and 2 years related work experience; or Master's Level Degree and related work experience of 5 years; or Bachelor's Level Degree and related work experience of 7 years

• Min 5 yrs experience in the Mandatory Skills: Python, Deep Learning, Machine Learning, Algorithm Development and Image Processing

• 3.5 to 4 yrs proficiency with PyTorch or TensorFlow/Keras

• Candidates from engineering product companies have higher chances of getting shortlisted (current company or past experience)

QUESTIONNAIRE: 

Do you have at least 5 years of experience with Python, Deep Learning, Machine Learning, Algorithm Development, and Image Processing? Please mention the skills and years of experience:

Do you have experience with PyTorch or TensorFlow / Keras?

• PyTorch
• TensorFlow / Keras
• Both

How many years of experience do you have with PyTorch or TensorFlow / Keras?

• Less than 3 years
• 3 to 3.5 years
• 3.5 to 4 years
• More than 4 years

Is the candidate willing to relocate to Chennai?

• Ready to relocate
• Based in Chennai

What type of company have you worked for in your career?

• Service-based IT company
• Product company
• Semiconductor company
• Hardware manufacturing company
• None of the above

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Together with the Head of Quality and Patient Safety, the Head of Quality and Patient Experience is

accountable for developing and driving the Trust’s strategy for quality, promoting the highest standards of

healthcare within the organisation. The role requires the post holder to communicate with staff at the highest

levels of the Trust and to engage with key local, regional and national stakeholder to inform development of

strategy and policy. Directly accountability to the Trust Board via the Chief Nurse and Medical Director, the

Heads of Quality provide vital assurance to the Board and its Committees that the Trust’s operations reflect

current best practice within the post holders’ designated areas of expertise and responsibility.

The Head of Quality and Patient Experience is the Trust lead for the following services:

•  Care Quality Commission registration and compliance
• Clinical Audit and Effectiveness
• Patient Experience and Involvement• Complaints management
• Chaplaincy (Spiritual and Pastoral Care)
• Patient Affairs (Bereavement office)
• Voluntary Services
• Promoting inclusion and diversity in relation to patient care – including provision of translating and
• interpreting services

Qualifications and Training

• Educated to Bachelor Degree level in a relevant subject, or hold an equivalent level

professional qualification or equivalent experience at senior level - E

• Relevant leadership or management qualification - E

• Evidence of strong and recent commitment to relevant ongoing professional development 

As a Power Apps Developer for PreludeSys, you will:

·       Understanding BRD and detail design documents and overall architecture of the application being worked on.

·       Creating, modifying and upgrading canvas, model and portal applications as per the specifications and needs of the customer within the timeframe specified.

·       Look at the defects, issues raised and fix it within the assigned SLA. Periodically review metrics to understand gaps and equip with training, Online courses.

·       Process Improvement, Suggestion of tools, Identifying automation, reusable opportunities. Support organizational initiatives and be an enthusiastic participant.

·       Keep all the stakeholders aware of the Update on Progress, Issues, Clarifications, Dependencies in a short but complete status update. Guiding the team on technical challenges.

You Are Great At:

·       Power Apps developer with 2+ years of work experience in Power Apps.

·       Experience in creating Canvas, Model and Portal applications.

In-Depth Knowledge of Power Automate.

·       Used dataverse, Approval flows, connectors.

              Created both basic, Advanced forms for Portal, Familiar with UI Customization, Liquid Code.

Must Have:

·       Bachelor’s degree in software engineering, computer science or similar program

·       5 to 7 Years of work experience

·       In-Depth Knowledge in Power Apps concepts

·       Experience with Power Apps,Power Automate

·       Knowledge on Agile concepts

·       Excellent Oral and Written Communication skills

Position : Wordpress Developer

Work Location : Chennai

Work Experience : 4 to 7 Years

Job requirement:

• To create, improve, and maintain our custom developed Wordpress applications and Wordpress websites.
• Making highly customized websites with own developed themes and plugins.
• To understand design guidelines and develop accordingly with pixel perfect accuracy, by integrating HTML/CSS responsive designs as a Wordpress theme.
• To improve performance of the website loading time.
• Should have experience in Ecommerce
• Should have experience in developing media site