HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
Perform manual and automated application penetration tests and provide suggestions to harden our products
Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
Keep up with industry trends in the security space
Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
Scale our application security engineering team
Requirements:
Strong verbal and written communication skills
Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools
We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.
Key Responsibilities:
Build and maintain strong, long-term relationships with customers.
Act as a trusted advisor by understanding client needs and offering relevant solutions.
Generate new business opportunities through cold calling, referrals, and walk-ins.
Manage the end-to-end sales process, including prospecting, onboarding, and post-sales service.
Meet or exceed assigned sales and service targets.
Provide timely resolutions to customer issues and escalate when necessary.
Coordinate with internal teams to ensure smooth execution of client requests.
Track and report sales activities and client interactions using CRM tools.
Key Skills & Competencies:
Strong interpersonal and communication skills.
Ability to understand and identify client needs effectively.
Sales-oriented mindset with a customer-first approach.
Negotiation and problem-solving skills.
Ability to multitask and manage time effectively.
Proficiency in local languages is a plus.
Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).
We are looking for a skilled and enthusiastic Java Developer to join our team in Chennai. The ideal candidate should have strong hands-on experience in Java development with a focus on backend frameworks such as Spring Boot and Hibernate. If you’re passionate about clean code, scalable applications, and delivering robust software solutions—this is the role for you.
Key Responsibilities:
Design, develop, test, and maintain backend applications using Java, Spring Boot, and Hibernate.
Write efficient, scalable, and reusable code.
Participate in design discussions, code reviews, and deliver high-quality software.
Collaborate with cross-functional teams to define, design, and ship new features.
Troubleshoot, debug, and upgrade existing systems.
Ensure best practices in software development and Agile methodologies.
Required Skills:
Strong proficiency in Core Java (Java 8 or above).
Hands-on experience with Spring Boot and Hibernate.
Proficient in working with RESTful APIs and Web Services.
Experience with SQL and relational databases (e.g., MySQL, PostgreSQL).
Familiarity with version control tools like Git.
Knowledge of software development lifecycle and Agile practices.
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-10 years in Counselling psychology and / or mental health training
· Qualification: Education in Counselling / Medical Psychology
· Experience in clinical work
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable
Job Title: Project Manager - Product Operations Job Location: Chennai Condé Nast is looking for a Project Manager - Product Operations who has proven experience in project management and the ability to lead projects across various teams. We are looking for a creative and dedicated individual who will fit with our collaborative culture. You will be working closely across teams to ensure that all project requirements, deadlines, and schedules are on track. Primary Responsibilities ● Become a subject matter expert on experience with customer segmentation, profiling, merchandising and targeting ● Produce high-level product requirements, iterate with design and engineering teams. ● Engage and coordinate across teams to maintain product and strategy alignment.• ● Manage the roadmap, prioritize product opportunities, refine feature ideas and maintain existing features to drive business goals. ● Communicate project status, key issues and decisions, coordinate meetings through the project lifecycle with appropriate business units and stakeholders ● Ensure delivery happen on time ● Focus on continual improvement and innovation through retrospective Desired Skills & Qualification ● 6 to 8 years Project Management experience ● 1+ years of work experience in digital marketing / brand marketing / performance marketing in a consumer-centric business ● PMP certified ● A proven track record of working with engineers, and various stakeholders to coordinate,plan, execute, and track product releases end to end. ● Experience managing data projects and online web applications ● Proven ability to manage multiple initiatives at the same time ● Excellent written and verbal communication skills ● Strong problem solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done ● Familiarity with agile software development methodologies. ● Proven ability to create clear, detailed, concise documentation - Business Requirement, stories, ● Status reports, roadmaps, charts, etc. (please include samples) ● Proficient with one or more PM and Roadmap tools such as MS Project, Jira, ProdPad, as well as MS Excel, Visio, PowerPoint and Word ● Experience and interest in media, publishing, and / or a related industry is a plus ● Knowledge of UAT and QA/QC processes is an added advantage ● Strong understanding of technologies (Python, JS, Java, Cloud services, etc.) is a plus ● Bachelor’s degree in business or information technology preferred. About Condé Nast CONDÉ NAST GLOBAL Condé Nast is a global media house with over a century of distinguished publishing history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker and Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of communities, culture and the contemporary world. Our operations are headquartered in New York and London, with colleagues and collaborators in 32 markets across the world, including France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and Latin America. Condé Nast has been raising the industry standards and setting records for excellence in the publishing space. Today, our brands reach over 1 billion people in print, online, video, and social media. CONDÉ NAST INDIA (DATA) Over the years, Condé Nast successfully expanded and diversified into digital, TV, and social platforms - in other words, a staggering amount of user data. Condé Nast made the right move to invest heavily in understanding this data and formed a whole new Data team entirely dedicated to data processing, engineering, analytics, and visualization. This team helps drive engagement, fuel process innovation, further content enrichment, and increase market revenue. The Data team aimed to create a company culture where data was the common language and facilitate an environment where insights shared in real-time could improve performance. The Global Data team operates out of Los Angeles, New York, Chennai, and London. The team at Condé Nast Chennai works extensively with data to amplify its brands' digital capabilities and boost online revenue. We are broadly divided into four groups, Data Intelligence, Data Engineering, Data Science, and Operations (including Product and Marketing Ops, Client Services) along with Data Strategy and monetization. The teams-built capabilities and products to create data-driven solutions for better audience engagement. What we look forward to: We want to welcome bright, new minds into our midst and work together to create diverse forms of self-expression. At Condé Nast, we encourage the imaginative and celebrate the extraordinary. We are a media company for the future, with a remarkable past. We are Condé Nast, and It Starts Here.
The candidate will work in a team to build Ongil's contextual insights generation platfor. The responsibilities will also include in enabling the integration of the database to enterprise's data pipelines and databases. The work would involve close collaboration with data scientists and developing an understanding of underlying algorithms that we deploy.
2+ years of non-internship professional software development experience
Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Additional Job requirements
BS/MS/PhD in Computer Science/Math or equivalent
BS in computer science or related field.
2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
Knowledgeable in object-oriented design patterns.
Experience building highly scalable and distributed systems
Preferred Qualifications
Experience with service-oriented architecture and application/services development
Passion for performance debugging and benchmarking
Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization
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