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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Perform manual and automated application penetration tests and provide suggestions to harden our products
- Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
- Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
- Keep up with industry trends in the security space
- Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
- Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
- Scale our application security engineering team
Requirements:
- Strong verbal and written communication skills
- Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
- Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
- Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools
Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives
React.js
Javascript
Redux/Flux● Work experience as a front end developer
● Good Understanding of Angular/React and Javascript
● Experience working with SQL & NoSQL Databases
● Hands on experience with front-end languages and technologies, such as JavaScript,
HTML5, CSS3, etc.
● Solid understanding of object-oriented development and design patterns.
● Experience in Version Control Systems like GIT, Bitbucket.
Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves
NodeJS (Node.js)Location: Bengaluru
Experience Required: 2+ Year
Employment Type: Full-time
About the Role
We are looking for a passionate and motivated ** Software Engineer** with hands-on experience in the Software development (MongoDB, Express.js, React.js, Node.js,sql)**. The ideal candidate should have strong coding skills, a good grasp of modern web development practices, and excellent communication and work ethics.
Key Responsibilities
- Develop and maintain scalable web applications using the (javascript,MongoDB, Express.js, React.js, Node.js,sql)
- Collaborate with cross-functional teams to define, design, and ship new features
- Write clean, efficient, and well-documented code
- Debug and resolve technical issues across the stack
- Participate in code reviews and contribute to team knowledge sharing
- Stay up to date with industry trends and emerging technologies
Required Skills & Qualifications
- 2+ year of professional experience as a Software Developer
- Proficiency in JavaScript, ES6+, and TypeScript (optional but a plus)
- Solid understanding of MongoDB, Express.js, React.js, and Node.js
- Experience with RESTful APIs and third-party integrations
- Familiarity with version control systems like Git
- Strong problem-solving and debugging skills
- Good communication skills and a team-player mindset
- Strong sense of ownership and work ethics
Preferred Skills
- Experience with cloud platforms like AWS, GCP, or Azure
- Familiarity with CI/CD pipelines and DevOps practices
- Exposure to testing frameworks like Jest, Mocha, or Cypress
-Prior experience working in a fintech company is a strong advantage.
How to Apply ?
Fill in the form below or
You can directly walk-in to our office in Bangalore
Date: 29-03-2025
Time: 10 Am to 12 Pm
Form link: https://forms.gle/PMJMUvz48pTPZeUu5
Location: Paywize Technologies Pvt. Ltd.
M.R Complex, 7th Cross, 6th Main Rd, BTM 2nd Stage, Bengaluru, Karnataka 560076
Join us and be part of the fintech revolution!
Adobe IllustratorOneCode is an agent led distribution platform for businesses predominantly in BFSI verticals. The platform enables businesses to outsource their need for sales agents through the OneCode Platform. OneCode is a Super App for the sales agents and the businesses who employ Sales Agents. For the business/brand it's a plug'n'play solution. The Sales agents who are on-boarded have to go through the content (training videos) + KYC. There are 1mn+ agents on the platform and 50+ clients (ICICI, Axis, Equitas, Upstox, Insurance Co's). India's 2nd largest Agent network.
One Code is well funded by tier 1 VC’s(Sequoia, Nexus, Waterbridge) and angels in India. Recently we have raised $5M dollars from India's top VC's.
We are looking for an experienced B2C UI/UX designer (Consumer front - large scale experienced)
Day-to-day responsibilities include:
- Working in good coordination with production managers and engineers
- Working closely with Product Head & CEO
- Generating new ideas
- Identifying and troubleshooting UX problems
- Discussing the idea with the internal team
- Designing Wireframes, UI mockups and prototypes
- Designing High fidelity designs
- Familiarity with agile methodologies.
Requirements:
- Minimum 3 years experienced
- Understand UX methodologies
- Comfortable working in a fast-paced environment.
- Familiarity with agile methodologies.
- Experience in B2C products on big scale
- High ownership, independent environments and feedback oriented cultures
Required Skills for this Role:
Prototyping, Persona Definition, Wireframing ,Sketching, Figma, Sketch, Adobe Photoshop, Adobe Illustrator and Story boarding.
If this is interesting for you then please share your resume while applying. Also, please feel free to reach out in case of any queries.
Ruby on Rails (ROR)
Ruby
Qualification
- Total Experience level of 2 to 4 years of software development
- Strong problem-solving skills, data structures, and algorithms
- Experience with distributed systems handling a large amount of data
- Excellent coding skills in any one/more among Ruby/ROR.
- Good understanding of Web Technologies (RestFul APIs, Authentication)
- Good understanding of Database Systems
- Experience in working on Data Science problems is a plus
- B.Tech/BE/M. Tech in Computer Science or equivalent
Responsibilities
We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:
Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)
Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc
Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases
Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc
Building/managing RESTful APIs for various features within the core bot platform
Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities
Building/managing AWS clusters for clients
Automating test cases, build process.
About Insyncai
Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.
Please visit:
https://www.google.com/url?q=https://www.insyncai.com/&;sa=D&source=calendar&usd=2&usg=AOvVaw3m7iT3efNvdv9gm-bIJYId">https://www.insyncai.com/https://www.google.com/url?q=https://www.crunchbase.com/organization/insync-c17a&;sa=D&source=calendar&usd=2&usg=AOvVaw3mmTseE_S_ai7P7bS-uE6f">https://www.crunchbase.com/organization/insync-c17a
Java
Python Managing Engineering team members , inclusive of Development and Quality Assurance teams
and driving new features and functionality to the Interactions Artificial Intelligence Platform
offerings.
Technically hands on and contributing to the creation of a massively scalable, highly available
SaaS/ PaaS platforms
Be a technical team lead, in addition to people manager, managing and ensuring success of
technical teams
Provide a clear vision for the team to act on and ensure team members are performing at the
needed level to successfully execute goals.
Effectively manage multiple projects, timelines and initiatives at the same time.
Experience working with all phases of the Software Development Lifecycle – ranging from
architecture and design to implementation and testing.
Troubleshooting and fixing issues
Excellent oral and written communication skills and ability to effectively communicating within
and outside the team
Bring new technical ideas to fruition by prototyping new ideas and transforming research Proof
of Concepts into production ready software
Responsible for hiring and managing a talented team to design, build and ship next generation
products
Ability to travel – upwards of 20%
Required Skills & Experience:
10+ years of engineering experience working on systems/algorithm-level programming in
Java/Python
Experience with SQL and/or NOSQL databases
Experience working on products based on a distributed architecture deployed in multiple geo-
redundant CoLo/Cloud data centres.
3+ years of experience managing, growing and building Dev and QA teams.
Ability to operate in a highly ambiguous, rapidly evolving agile environment.
Leading strong technical teams with a maniacal focus on reliability and scalability
Hands-on manager who can also contribute in code
Knowledge of Linux operating system fundamentals
Experience working with the agile development methodology
Experience working in a fast paced environment
Experience building complex backend products like Speech Recognition Engines, Databases, etc.
Bachelors or Master’s degree in Computer Science or equivalent qualification
Desired Skils (Good to have):
Prior experience with NLP/voice technologies.
Prior experience with AI and machine learning technologies just as tensorflow, pytorch, and
scikit-learn.
Experience building real-time conversational systems leveraging SIP, webRTC, websockets, or
XMPP
Experience with profiling and troubleshooting large scale, concurrent and multi-threaded JVM
based languages (Java)
Experience with asynchronous, event driven architectures
Supervisory Responsibility:
This role will manage a group of developers as well as QA Engineers
Share resume to riya cielhr
Roles and Responsibilities:
- Interacting with the client over phone and email
- Gathering client requirements
- Managing the lead flow
- Coordinating with the client and the space partners
- Generating revenue and achieving sales targets.
- Building and maintaining client relationships.
Basic Qualifications:
- - We are looking for Graduates / MBAs with 1 to 2 years of work experience in customer engagement or sales profiles.
- - Candidates familiar with the real estate sector or coworking spaces.
- - Prior experience in enquiry or client management and lead tracking will be beneficial
- - Should have strong written and spoken communication skills. Proficiency in English is a must, knowledge of other Indian languages (preferably, Hindi, Kannada, Tamil or Telugu) will be added advantage
In addition, ideal candidate should have:
- - Good problem solving skills
- - Must have good work ethic
- - Excellent communication skills
- - Works independently
- - Detail oriented
LeadershipWhy Work With Solarify?
1. Higher than market standard incentives for sales made
2. Freedom to innovate and experiment on the job
3. Gain experience of selling a high-cost, high-impact products
4. Be a part of a young team and dynamic work culture
About The Job
The person excels at nurturing and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to qualify leads, leading to sales opportunities from new and existing customers.
Responsibilities
- Meet sales targets for specific customer segments
- Successfully create business opportunities from new and existing customer accounts
- Manage complex negotiations with senior-level executives and administrators
- Build rapport and establish long-term relationships with customers
Qualifications
> 1-3 years' quota carrying sales experience (preferably non-IT sales)
> Experience and working knowledge of CRM tools
> Demonstrable track record of achieving results
Personal Aptitudes
> Strong written and verbal communication
> Showcases leadership and initiative
> Effectively prioritise tasks and time
> Negotiate without getting flustered
Personal Attributes
> Result-oriented
> Incentive-driven
> Showcases empathy
> Risk-taking
> Accountable
> Punctual
> Tech-savvy
> High tolerance to ambiguity
> Detail-oriented
JavaJavaPython
MongoDB
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