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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Perform manual and automated application penetration tests and provide suggestions to harden our products
- Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
- Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
- Keep up with industry trends in the security space
- Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
- Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
- Scale our application security engineering team
Requirements:
- Strong verbal and written communication skills
- Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
- Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
- Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools
Core Responsibilities:
- Design, develop, and maintain backend services and APIs using Python or Golang.
- Write high-quality, testable, and maintainable code with a focus on performance and scalability.
- Implement automated tests and contribute to CI/CD pipelines.
- Collaborate with product, QA, and DevOps teams for end-to-end feature delivery.
- Troubleshoot production issues and provide timely resolutions.
- Participate in design and architecture discussions to improve system efficiency.
- Contribute to improving development processes, coding standards, and best practices.
Experience and Expertise:
- 1-2 years of experience in backend development with Python or Golang.
- Solid understanding of RESTful APIs, microservices, and distributed systems.
- Strong knowledge of data structures, algorithms, and OOPS principles.
- Hands-on experience with relational and/or NoSQL databases.
- Familiarity with Linux development, Docker, and basic cloud concepts (AWS/GCP/Azure).
- Proficiency with Git and version control workflows.
- Familiarity with AI-powered development tools or exposure to projects involving large language models (LLMs) is a plus.
Skills:
- Strong analytical and debugging skills with the ability to solve complex problems.
- Good communication and collaboration skills across teams.
- Ability to work independently with minimal supervision while being a strong team player.
- Growth mindset – eagerness to learn new technologies and improve continuously.
Job Summary:
The Franchise Manager is responsible for identifying, developing, and managing franchise business partners to achieve company expansion goals. The role involves driving franchise sales, ensuring operational excellence across franchise outlets, and maintaining strong relationships with franchisees to ensure brand consistency, profitability, and compliance with company standards.
Key Responsibilities:
1. Franchise Development
- Identify potential franchise partners and evaluate their suitability based on business objectives and brand values.
- Develop and execute the franchise expansion strategy for assigned regions.
- Conduct market research to identify new business opportunities and viable territories.
- Manage franchise sales cycle from lead generation to agreement signing.
2. Franchise Operations Management
- Provide onboarding, training, and operational support to new franchisees.
- Ensure all franchise outlets adhere to brand standards, operational processes, and quality benchmarks.
- Monitor franchise performance and implement corrective measures to improve sales and profitability.
- Regularly visit franchise outlets for audits, reviews, and relationship management.
3. Financial & Business Performance
- Support franchisees in business planning, budgeting, and P&L management.
- Monitor revenue targets, cost control, and ROI for each franchise unit.
- Prepare periodic performance reports and present to management.
4. Marketing & Brand Compliance
- Collaborate with the marketing team to execute local and national marketing campaigns.
- Ensure all franchise outlets follow approved brand guidelines in operations and customer experience.
- Coordinate launch events and promotional activities for new franchise openings.
5. Relationship & Conflict Management
- Maintain strong, trust-based relationships with all franchise partners.
- Address and resolve franchise-related issues, ensuring alignment with company policies.
- Facilitate continuous communication and knowledge sharing among franchisees.
Key Skills & Competencies:
- Strong business acumen and negotiation skills.
- Excellent communication and interpersonal skills.
- Analytical mindset with ability to interpret financial reports.
- Leadership and team management capabilities.
- Ability to travel frequently and manage multiple stakeholders.
Qualification & Experience:
- Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
- 5–8 years of experience in franchise management, business development, or retail operations.
- Experience in [industry – e.g., Home Décor, FMCG, Retail, F&B, etc.] preferred.
Candidate should have good knowledge in iOS app development
Preferably has working knowledge of Node Js, Mongo DB.
Candidate should have sound knowledge of MVVM architecture.
Should have at least one application in App store.
Should have good communication skills.
About the Role:
We are seeking a talented and passionate DevOps Engineer to join our dynamic team. You will be responsible for designing, implementing, and managing scalable and secure infrastructure across multiple cloud platforms. The ideal candidate will have a deep understanding of DevOps best practices and a proven track record in automating and optimizing complex workflows.
Key Responsibilities:
Cloud Management:
- Design, implement, and manage cloud infrastructure on AWS, Azure, and GCP.
- Ensure high availability, scalability, and security of cloud resources.
Containerization & Orchestration:
- Develop and manage containerized applications using Docker.
- Deploy, scale, and manage Kubernetes clusters.
CI/CD Pipelines:
- Build and maintain robust CI/CD pipelines to automate the software delivery process.
- Implement monitoring and alerting to ensure pipeline efficiency.
Version Control & Collaboration:
- Manage code repositories and workflows using Git.
- Collaborate with development teams to optimize branching strategies and code reviews.
Automation & Scripting:
- Automate infrastructure provisioning and configuration using tools like Terraform, Ansible, or similar.
- Write scripts to optimize and maintain workflows.
Monitoring & Logging:
- Implement and maintain monitoring solutions to ensure system health and performance.
- Analyze logs and metrics to troubleshoot and resolve issues.
Required Skills & Qualifications:
- 3-5 years of experience with AWS, Azure, and Google Cloud Platform (GCP).
- Proficiency in containerization tools like Docker and orchestration tools like Kubernetes.
- Hands-on experience building and managing CI/CD pipelines.
- Proficient in using Git for version control.
- Experience with scripting languages such as Bash, Python, or PowerShell.
- Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
- Solid understanding of networking, security, and system administration.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and teamwork skills.
Preferred Qualifications:
- Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, or Google Professional DevOps Engineer.
- Experience with monitoring tools like Prometheus, Grafana, or ELK Stack.
- Familiarity with serverless architectures and microservices.
About the company:
Company is building a math-learning platform with a meticulously designed curriculum that helps students become 4x quicker and better at math by nurturing their cognitive abilities and building their core math acumen.
Responsibilities:
- Lead technical direction, delivery and execution of technology roadmap, geared towards our overall vision
- Provide senior technical leadership at the highest levels in strong engineering culture
- Experience developing desktop and mobile applications
- Manage a team of around 10 engineers at various level of experience
- Experience working with Product Managers and UX Designers
- High level of maturity in delivery management in terms of project planning, execution, quality and stakeholder expectation management
- Regularly review team performance, collaborate with them on improvement initiatives/experiments and understand the data, team and workflow
- Attract, recruit, retain, and develop top engineering talent
- Foster a culture of risk taking and be able to celebrate failures
- Lead accountability, autonomy, and empowerment within your teams and manage the appropriate boundaries to achieve the result of having self-directed work teams
Job Description
We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
-
You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
-
You will guide the client’s tech team through the entire integration process
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Ensure continuity between sales and customer success
Skills & Requirements
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1 to 3 years of experience in customer integration with SaaS companies
-
Experience with frontend web development is must
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Experience and understanding of REST APIs
-
Exposure to mobile app technologies is a plus
-
SaaS and B2B experience is a must
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Comfortable with communicating with all levels of team members internally and
externally
Join us
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To work on one of the few world class DevTools SaaS companies in India
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To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
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For the opportunity to work in a dynamic team that is async first and remote
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For an open learning environment with a lot of freedom
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For the leadership opportunities in a very transparent, result oriented and fast
growing team
This is an incredible opportunity to build an enterprise level SaaS product. You will develop applications in a very passionate environment being responsible for product development using agile methodologies.
Responsibilities :
- Create, maintain, and manage the visual systems, brand identity, production quality, and style guide.
- Execute the design projects across the entire product life cycle. You set the design tone for the entire product by working in close collaboration with product, engineering, and business teams.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Create wireframes specifications with interaction flows for website and mobile site.
- Create sketches, graphics, templates, layouts, themes, typography, and visual standards for the app/website.
- Test the design flows, screen mockups with the QA team to ensure all minute details are covered. Partner with front-end engineers on UI implementation.
- Meet multiple deadlines, prioritize work, and keep projects moving forward.
Candidate Requirements :
- 2+ years of relevant experience as a UI/UX/Graphic designer.
- Minimum 1 years of experience in designing core experiences for b2b products.
- Portfolio or work samples showcasing design aptitude, creativity, depth of thought and the ability to solve complex design problems.
- Proficient in working with Figma, Photoshop or other design tools.
- Strong understanding of common UX patterns and UI patterns, Information Architecture, Prototyping.
- Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues
- Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner.
- Participate in solution development and publications for the company knowledge base resources
- Report common user issues, suggest product improvements and convey important product feedback
- Formulate action plans (technical and operational) for analyzing and resolving reported product issues
- Stay updated on all product features- current, new & in the pipeline. Work closely with the Product
Our Ideal Candidate:
- Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role
- Preferably someone from Engineering / MCA background
- Possesses thorough knowledge of Javascript, CSS & HTML
- Gets a thrill in solving everyday problems.
- That zeal to not let go of a customer without a solution.
- Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies
- Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis
Day to Day Responsibilities:
1. Develop Django based RESTful APIs and WebSockets
2. Manage and mentor the junior and intern developers to deliver the project requirements in the given timeline
3. Carry out Database Modelling and Designing
4. Make DFDs, ER diagrams, etc.
5. Integrate Python APIs/endpoints to other Python outputs (JSON, etc.)
6. Work with clean code writing practices and structure the code for collaborated development
7. Analyze different use-cases and coming up with creative solutions
8. Build reusable components and back-end libraries for future use
9. Participate in daily scrums
10. Work on responsive web development
11. Work with the team to manage, optimize, and customize multiple web applications
12. Learn and work using new technologies
13. Work on being involved and participate in the overall application lifecycle
14. Work with a focus on coding and debugging
15. Collaborate with front-end developers
- Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts.
- Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support.
- Extensive experience in developing mobile apps using Android SDK with proficiency in Core Java and design patterns.
- Ensure the performance, quality, and responsiveness of the application.
- Work directly with the product manager to conceptualize, build, test and release products.
- Collaborate with a team to define, design, and ship new features.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Identify and correct bottlenecks and fix bugs in order to maintain code quality.
- Show leadership and focus on the completion of projects.
- Optimize performance for the app and keep up to date on the latest industry trends in mobile technologies.
- Working within a SCRUM team.
REQUIRED SKILLSETS
- Relevant industry experience of 2+ years.
- Great understanding of Android Development SDK.
- Understanding of Google's Material Design principles and interface guidelines.
- Expertise in Core Java with solid OOD principles and design patterns.
- Experience with Git, Retrofit, JetPack, RxJAVA 2, Kotlin, basic knowledge of NDK.
- Experience with development in Kotlin and Google Activity Tracker applications is a plus.
- Knowledge of Databases like SQL Lite, Realm, Room, etc.
Conversant with JSON API (i.e. RESTful APIs). - Should have experience in writing Android Studio Test Cases.
- Experience with SaaS platforms for mobile development like Analytics, Push Notifications, Cloud Storage, Ad Networks, etc.
- Hands-on experience with Android's debugging, unit testing, memory, and performance optimization tools.




