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Responsibilities:
- Interface with customer to evaluate safety goals, functional safety requirements; specify power electronic inverter controller safety concept
- Perform system safety analysis
- Generate technical safety requirement (detailed product safety requirement)
- Generate power electronics controllers technical safety concept (system architecture)
- Generate executable simulation model to analyze feasibility and verify completeness of technical safety concept
- Perform change management with the customer and internally
- Generate product functional test plan (compliance testing)
- Perform product functional testing on test bench and car
- Support customer test and validation programs
Qualifications:
- University degree in Electrical/Electronic engineering
- Knowledge on ISO26262 system development process is an advantage
- Experience on safety analysis (SFMEA, FTA, FMEDA, SW Freedom from Interference)
- Strong experience in power electronics
- Good experience on developing safety concept to detect sensor, actuator, motor and inverter control function
- Understanding of vehicle electronic requirements and power electronics systems requirements
- Good experience on electrical machine control and L2 torque estimation Matlab simulation
- Good foundation knowledge of both hardware and software
- Good communication skills
Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
Mandatory (Experience 1): Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
Mandatory (Experience 2): Must have strategic thinking and good communication skills
Mandatory (Experience 3): Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
Mandatory (Graduation): Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
Mandatory (Graduation year): 2016 onwards
A BIT ABOUT US:
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity:
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Responsibilities:
- Manage a portfolio of current customers in the US region.
- Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox.
- Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
- Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
- Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
- Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.
What An Ideal Candidate Would Look Like:
- 3+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies for internation markets especiallly US market.
- Good communication skills especially with Enterprise customers from around the globes are necessary.
- Must have experience in upselling, cross selling and gauge customer requirements.
- Must have good presentation skills and hold of understanding customer’s business requirements.
- Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
- Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
- Must have experience of tracking product usage and instrumentation for Customer Success Management.
- May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.
Work Expectations:
Within 1 month
- You should have a complete hold of the product and value customers are getting from it.
- Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
- Drive at least 1 QBR from existing customers.
Within 3 months
- You need to have a clear understanding of onboarding customers.
- Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
- Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
- Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
- At least 1 referral from existing customers.
Within 6 months
- You should have discipline and document all of the ongoing discussions.
- Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
- We need an owner for this position who can in future build the CSM team below to drive overall customer success.
Personality traits we really admire:
- Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
- Great attitude to ask questions, learn and suggest process improvements.
- Has attention to details and helps identify edge cases.
- Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
- Follows timelines and absolute commitment to deadlines.
Interview Process:
- Round 1 - Profile Evaluation
- Round 2 - Assignment
- Round 3 - Assignment discussion with the CSMs
- Round 4- Hiring Manager
- Round 5 - HR Discussion
Compensation:
- As per Industry Standards
We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.
Please be aware that all your customers will include Enterprises and Fortune 500 companies.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
- Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
- Work Schedule: Flexible working environment with remote work if required.
Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Job Description – International Customer Support (US Process)
Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
Compensation
- Experienced: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Job Title: Lead US IT Recruiter
Location: Trichy, Tamil Nadu (Onsite)
Company: VDart Inc.
Experience: 5 – 8 Years
Employment Type: Full-Time
About VDart Inc.
VDart Inc. is a global IT staffing and solutions company serving Fortune 500 clients across North America and India. With a strong track record in delivering high-quality tech talent across domains, we’re expanding our India team and are seeking a strategic, result-oriented Lead US IT Recruiter to join our Trichy office.
Key Responsibilities
· Lead and manage the full recruitment cycle for contract, contract-to-hire, and full-time roles in the US market.
· Drive sourcing strategies using Dice, Monster, CareerBuilder, LinkedIn, and internal ATS.
· Manage a team of junior recruiters, provide mentoring, performance feedback, and support.
· Handle client communications and delivery for key VMS/MSP and direct clients.
· Negotiate rates, close candidates, and manage onboarding in coordination with internal stakeholders.
· Maintain and track recruiting metrics (submittals, interviews, closures) and deliver on SLAs.
· Stay current on industry trends, hiring patterns, and talent market intelligence.
Required Skills & Experience
· 5 to 8 years of hands-on experience in US IT Recruitment across various domains.
· Deep knowledge of W2, C2C, and 1099 hiring models.
· Proven experience with VMS portals like Fieldglass, Beeline, IQNavigator, etc.
· Hands-on expertise in sourcing through Dice, Monster, CareerBuilder, and LinkedIn Recruiter.
· Strong interpersonal and negotiation skills with experience in client interaction.
· Previous experience mentoring or leading a team is highly preferred.
· Willingness to work onsite from our Trichy office.
What does the core role include?
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding
- At least 2-5 Yrs. of experience handling end-to-end IT recruitment.
- Should be an individual contributor responsible for Full Recruitment Life Cycle: Sourcing, Screening, Interview Co-ordination and Follow-Ups etc.
- Experience working with W2/1099/C2C/GC/EAD/US Citizens/TN Visa/H1B work Authorization.
- Screen candidates to confirm work history, education, training, job skills, soft skills, and availability and salary requirements.
- Follow up with candidates during the entire process, keep them warm and also close the loop as appropriate
- Candidate should be technically strong & possess knowledge of IT terminologies & current trends.
- Ability to source profiles using alternative sourcing channels (LinkedIn, Li-Searcher, GitHub and other networking channels)
We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product
- Infrastructure Development such as building databases, creating and maintaining automated jobs
- Build out the back-end to deploy and scale our product
- Build POCs for client deployments
- Document your code, write test cases, etc.
We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.
To ensure success as an iOS developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Objective-C, and be able to work as part of a team. Ultimately, an outstanding iOS developer should be able to create functional, attractive applications that perfectly meet the needs of the user.
iOS Developer Responsibilities:
- Designing and building mobile applications for Apple’s iOS platform.
- Collaborating with the design team to define app features.
- Ensuring quality and performance of the application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
iOS Developer Requirements:
- Bachelor’s degree in computer science or software engineering.
- Proven experience of 3 to 5 years as an app developer.
- Proficient in Objective-C, Swift, and Cocoa Touch.
- Extensive experience with iOS Frameworks such as Core Data and Core Animation.
- Knowledge of iOS back-end services.
- Knowledge of Apple’s design principles and application interface guidelines.
- Proficient in code versioning tools including Mercurial, Git, and SVN.
- Knowledge of C-based libraries.
- Familiarity with push notifications, APIs, and cloud messaging.
- Experience with continuous integration.
- Experience with MAP experiences : tracking and navigation.
- Payment gateway integration hands on experience is must.
- Experience with Appstore publishing.
- Vehicle tracking application experiences will be an added advantage.
respective teams. We are a rapidly growing & constantly improving organization. We seek very high
levels of ownership in all individuals, especially roles like this – ownership of systems in your team and
their impact on the entire Flipkart eco-system. Going beyond your role & contributing to make the
organization & business better is an expectation. Actively participate in development along with
team members for as much as 75% of their time, creating modules & systems that can then be treated
as a working reflection of the best practices.
• Participating in code reviews, design reviews, architecture discussions.
• Being responsible for Scaling, Performance & Quality for the team.
• Setting up best practices to help the team achieve the above and constantly thinking about improving
the technology use are your responsibilities. Driving the adoption of these best practices around coding,
design, quality, performance in your team.
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself
on the impact you are able to create.
• Implementation of long term technology vision for your team.
• Responsible for the architecture of your product; ensuring it is aligned to the requirements and the
charter.
• Active participant in technology forums & represent Flipkart in external forums.
• Creating architectures & designs for new solutions around existing and new problem spaces at
Flipkart.
• Drive technology & tool choices for your team & be responsible for them.









