Functional Safety Engineer

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Key Responsibilities:

• Technical Expertise: Leverage technical knowledge to support sales teams and provide accurate, technical solutions to meet customer needs.
• Commercial Awareness: Apply commercial understanding to enhance the precision of deals and customer proposals.
• Customer Solutions: Understand customer requirements and present customized technical solutions that align with their business goals.
• Collaboration: Work closely with sales teams to build strong customer relationships and drive revenue growth.
• Communication: Exhibit excellent communication skills, creating compelling sales presentations and effectively collaborating with customers, vendors, and internal teams.
• Solution Development: Develop solution architecture, detailed equipment lists, and presentation materials to meet customer requirements.
• Customer Support: Assist customers with technical issues related to equipment setup and resolve any post-sales concerns.
• Negotiation: Facilitate negotiations with potential customers, aligning technical and commercial aspects for successful deals.
• Quotation Management: Prepare accurate quotations based on customer requirements and ensure timely delivery through Regional Sales Managers.
• Vendor Coordination: Negotiate with vendors to secure backup quotes and select appropriate vendors based on technical product needs.
• Performance Tracking: Track issued quotations to monitor win rates, processing time, and the proportion of clean orders received.
• Internal Support & Coordination: Provide technical sizing, product selection, and support to Regional Sales Managers, ensuring timely and accurate quotations.
• Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with customers to facilitate deal closure.
• Order Processing: Review purchase orders, ensure compliance with submitted offers, and coordinate with customers for amendments when necessary.
• Execution Handover: Once orders are finalized, pass on clean orders along with all required documentation to the Sales Operations Manager (SOM) for execution.
• Team Collaboration: Partner with the Regional Sales Manager to meet and exceed assigned regional sales targets.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

We’re looking for someone who doesn’t just collect leads, but actually understands how to find the right ones. You’ll research high-intent prospects, qualify them with a clear logic, and build targeted lists that make outreach easier and more predictable. You’ll run structured campaigns across LinkedIn, cold email, and other channels, while keeping the CRM clean, updated, and usable for the sales team.

What you’ll handle

• Deep research on companies, industries, and decision-makers

• Build segmented, high-accuracy lead lists

• Qualify leads based on relevance, authority, timelines, and potential

• Plan and execute multi-channel outreach sequences

• Refine messaging, subject lines, and connection strategies

• Maintain CRM hygiene and ensure every conversation has a next step

• Track performance data and share insights with the sales team

• Identify new markets, ICP variations, and emerging opportunities

• Collaborate closely with sales and marketing to improve conversions

What we’re looking for

• Strong experience in B2B lead generation, especially for tech, design, or service businesses

• Comfort with LinkedIn search, automation tools, prospecting databases, and email outreach platforms

• Ability to evaluate prospects quickly and filter out poor-fit leads

• Clear writing skills and a good understanding of how to spark interest

• Sharp attention to detail and the discipline to maintain clean data

• Someone who can plan, prioritise, and work independently

• A strategic mindset with a marketing touch is a bonus

What this really means is you’ll be the one shaping the quality of our pipeline. When you do your job well, the sales team gets better conversations, faster cycles, and stronger deals.

Location

Bestech Business Tower, Mohali (this is an onsite role.)

Five-day workweek

Our office operates from 9 am to 2 am across three shifts, so you should be comfortable working within these hours.

Salary

Up to 6 LPA for each role, negotiable based on experience, plus additional incentives for hitting targets.

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

• B.E in computer science or related fields.
• Hand-on development experience with web & database technologies (MS SQL).
• Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
• Ability to work at the tactical and strategic levels of IT initiatives.
• Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS.
• Self-Motivated, flexible & Innovative.

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

1. Create detailed, and well-structured test plans and test cases. Estimate, prioritize and plan testing activities to meet project deadlines. Ability to work efficiently under pressure.
2. Facilitate end-to-end mobile, working directly with developers.
3. Expert knowledge of QA methodologies and software life cycle, previous working experience in Agile environment is preferred.
4. Review requirements specifications, attend sprint grooming and planning meetings to provide timely and meaningful feedback wherever applicable
5. Highly effective collaborator and experience working across multiple departments such as Engineering, Product, Client Success, etc.
6. Ability to troubleshoot issues and help developers, product or client success.
7. Participate in release management; available for testing for code releases and smoking testing, etc.
8. Continuous improvement - contribute in development, improvement, and maintenance of the testing processes and structures
   
   Requirements

1. BTech and/or MTech in Engineering or related fields
2. 2+ years of experience using or creating shared test framework
3. Ability to create and maintain functional tests within fast-moving Agile delivery
4. Experience using test case management system like TestRail, Test Complete or Test Lodge
5. Experience using JIRA and, Atlassian suite
6. Excellent communication and documentation skills
7. Solid knowledge of Continuous Integration
8. Proficiency in analyzing requirements, functional specs, and technical specs
9. Ability to effectively communicate technical solutions and innovative ideas
10. Strong quality mindset, great team spirit and being detail oriented
11. Able to work in a very dynamic workplace
    
    Who You Are

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.

What you need to have:

Mobile App Development:-

We are looking for 2 - 3 years of overall mobile app development experience out of which experience of at least 2+ years in developing native and hybrid mobile applications Should have handled end-to-end designing, development, testing, and deployment on any native Android/iOS platform.

Hands-on experience with native development will add advantage, Angular 6+ Excellent technical knowledge on HTML5, CSS3, JQuery, JQuery Mobile, AJAX, XML, JSON, Java, Bootstrap, PhoneGap, Angular JS.

Should have working experience in consuming Web Service and REST API.

Experience in Business Object Model implementation data integration with JSON/XML Designing and implementing different analytics interfaces such as charts, graphs etc.

Should have knowledge of App signing, publishing to Play-store and iTunes Well versed with code management like GIT, SVN Should be a team player

Roles and Responsibilities:-

• Develop hybrid mobile applications & deliver across the entire app life cycle concept,
• design, build, deploy, test, release to app stores.
• Work directly with the tech team to conceptualize, build, test, and realize products.
• Test the app on devices and Deploy it on Apple Store & Google Play Store.
• Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort and Optimizing performance for the apps.