11+ RTP Jobs in Delhi, NCR and Gurgaon | RTP Job openings in Delhi, NCR and Gurgaon
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
Are you a motivated and knowledgeable engineer ready to make a significant impact in the world of advanced technology? Designnex is on the lookout for a dynamic Design Verification Engineer to join our innovative team. In this exciting role, you will collaborate closely with customers to verify cutting-edge Interface IP (IIP) in their ASIC SoC/systems for groundbreaking next-generation products.
Key Responsibilities:
- Collaborate with customers to verify cutting-edge IPs in their ASIC SoC/systems.
- Provide support throughout the ASIC design cycle, focusing on design verification.
- Engage with the latest industry specifications and applications.
- Work with a diverse, worldwide team and interact with industry experts and leaders.
Key Qualifications:
- Experience: At least 2 years of related ASIC design verification experience. Strong academic backgrounds with relevant knowledge considered.
Skills:
- Experience in IP design verification flow of ASIC/SoC design (e.g., simulation, verification, RTL synthesis).
- Advanced lab experience (e.g., ATE, high-speed interface IP bring-up).
- Strong communication skills and ability to interact with peers from different geographies.
- Proficiency in UVM and SystemVerilog.
- Good to Know: PCIE and CXL specifications and design verification.
Preferred Experience:
- Technical knowledge of Interface IPs such as PCIe, Ethernet Protocols, Specification, Design, Verification, and Implementation.
- Proven track record in meeting tight schedules and handling multiple projects concurrently.
- Experience in various ASIC design cycles, including HIP/SIP integration into high-scale SoCs, design verification flows, physical implementation, SI/PI, and silicon bring-up in the lab.
Join Designnex and be part of a team at the forefront of technological advancements. Apply today and help shape the future of ASIC design and integration!
Responsibilities:
- Be able to interpret marketing and programming strategy to deliver compelling graphics and visuals effects to that strategy;
- Portray diverse storytelling with motion graphics, animation, and/or footage;
- Ability to design Creative Social Media Grids, Packaging, Logo, and Catalogue.
- Produce assets that are both strategically and creatively exceptional;
- Ability to understand and contribute to creative strategy;
- Design or convert storyboards into compelling motion graphics that contain images, typography, and/or audio;
- Design sequentially for animations, from conception to final output;
- Manage priorities and workload effectively to meet expectations and deadlines;
- Work in partnership with strategic and SMO Teams to understand and manage client needs;
- Generate compelling, innovative creative (e.g. trailers, TV spots, digital assets, etc.) for promotional content;
- Demonstrate the ability to create graphic elements as needed, and ensure that the design is in sync with the style guide and brand.
Requirements:
- Minimum 3 years of experience from a well-known agency.
- Possess strong experience in current production and post-production techniques (including Avid and Premiere);
- Expertise in Advance Adobe After-Effects, Adobe Premiere Pro, Photoshop, Corel Draw, Illustrator, and 3D;
- A deep understanding of typography, design elements and principles, and best practices across print and digital;
- Strong creative problem-solving skills;
- Strong understanding of storytelling/narrative structure, pacing, graphics, music, shot selection, and all key aspects of audio-visual content;
- Understanding of print processes and creative production;
- Solid understanding of the art production process;
- Successfully manages time, process, and workflow;
- Superior desktop editing experience a must;
Thank You
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Turning your hand to any channel, any audience
- Staying updated on appropriate style guidelines and brand voice and tonality for consistency
- Prioritizing and delivering urgent projects within quick turnaround times
- Selling work, creating powerful fun, quirky copies that clearly explain themselves
- Working closely and collaboratively with Designers, Social team and Marketing team
- Working to strict deadlines without compromising on work quality
Desired Candidate Profile
What you need to have:- 2-3 years experience in advertising/social media agency is a must
- Ability to work alone, and be happy to team up with different creatives, as well as speak out and add value during larger brainstorms for fast-turnaround briefs
- Channel/ Account Management- Taking care of tasks related to specific channels, coordinating with category managers/ account managers of various channels and brand websites
- Forecasting volume by channel, plan demand, manage goal to actual performance.
- Managing Product selection, product mix, product placement/ display, pricing and promotions management
- Coordinating with internal team for the cataloguing process and making sure that all listings go live on all channels and brand websites
- Participating in marketing and promotional campaigns to increase visibility
- Uploading prices and opting in on discounts
- Managing Reconciliation of marketplaces
What you need to have:
- 3 to 5 years of experience with an e-commerce company or a brand (Preferably Apparel Category)
- Knowledge of cataloguing on Flipkart, Amazon, Myntra and Snapdeal
- Hands-on knowledge of portals of various marketplaces and different functionalities
- Basic knowledge of excel to do analysis- vlookup, pivot table
- Ability to make sense from the data
- Excellent communication skills (Spoken as well as Written)
Design and build advanced iOS applications.
Collaborate with cross-functional teams to define, design and ship new features.
Unit-test code for robustness, including usability and general reliability.
Fix bugs and improve performance across various iOS applications.
Continuously research, benchmark, and implement new technologies to improve
applications
and increase development efficiency.
Qualifications
Proven experience developing iOS apps.
B.Tech/BE from a top tier engineering college.
Extensive familiarity with Swift and Objective-C.
Experience working with iOS frameworks such as Core Data, Core Animation, Core
Graphics, UIKit, AudioKit, Swift UI, Story Boards.
Experience working with third-party libraries and RESTful APIs.
Strong software engineer, capable of building and shipping products quickly when required.
Curious and self-motivated with the ability to work in a fast-paced collaborative team.
Experience building chat applications is a plus.
We are looking for a Technology Leader to help us build the next-generation InsureTech platform from scratch. You will work with an amazing set of engineers on some of the most challenging tech problems and impact million of lives.
Responsibilities:
- Define the technical architecture for Vital
- Complete responsibility of the development of the backend, web app, and the native app
- Recruit, manage and mentor a team of frontend developers, backend developers and quality engineers
- Ensure timely delivery of all features
- 50% of the time will be in the actual development and 50% in code reviews, management and building the team
Requirements:
- 10+ years of application development experience in a good product company
- Expert knowledge of data structures, algorithms, databases, and caching technologies
- Must have managed a team of developers and QA engineers
- Must be hands-on with coding and development
- Undergrad CS degree from NIT or a good regional college is a MUST
This position is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.
The Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.
Reporting to: PMO Lead
Job Location: Delhi NCR / Jaipur / Chennai
Experience Required: 10+ years
What You’ll Do
- Strong experience in successfully leading projects and programs to on time, on-schedule and within budget close
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance
- Strong experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
- Strong experience on documentation – Confluence or similar tools.
- Define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Develop full-scale project plans and associated communication documents
- Effectively communicate project expectations to project team members and stakeholders in a timely and clear fashion
- Estimate the resources and participants needed to achieve project goals
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary
- Addressing issues, flag risks and jointly determine mitigation approaches.
- Experience in implementing complex applications with multiple work-streams across geographically distributed teams (Onshore/Offshore model).
- Set and continually manage project expectations with team members and other stakeholders.
- Identify and manage project dependencies and critical path
- Plan and schedule project timelines and milestones using appropriate tools
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
- Analyze, plan and develop requirements and standards in reference to scheduled projects
What You’ll Need
- Bachelors or Masters Degree (preferred) in Business / Computer Science / Engineering / MBA
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Good listening skills.
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Proficiency in MS Excel / Google Sheets, Google Slides / MS PowerPoint
- Demonstrated understanding of Project Management processes, strategies and methods
- Excellent time management and organizational skills and experience establishing guidelines in these areas for others
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
Good to have:
- PMP Certification / CSM Certification
- A background in hands-on software development
- A startup experience
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management





