11+ RTP Jobs in Delhi, NCR and Gurgaon | RTP Job openings in Delhi, NCR and Gurgaon
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
Role : Java Fullstack Developer
Location : G. noida
Budget: 1.3 LPM
Experience: 5+ years
Add PAN no & DOJ on CV
Candidate must have knowledge of JAVA / J2EE.
Executes the development, Maintenance, and enhancement of varying complexity levels across platform systems.
Translate the business requirements and specifications into related solutions designs to understand business needs and functional specifications.
Write and review technical documents, including design, developments, and code review.
Good to have knowledge of AWS, SPRING BOOT HIBERNATE, REST API .
Candidate should be able to understand Microservices architecture, continuous integration and deployment mechanism.
B2B startup web platform
For a startup run by a serial founder:
Job Description :
- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.
- Recruit and mentor an engineering team to build scalable and reliable technology solutions.
- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.
- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.
- Drive innovation by adopting advanced technologies into our product development cycle.
- Promote a culture of technical excellence and collaborative spirit within the engineering team.
Qualifications :
- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops
- Entrepreneurial mindset with a strong interest in building and scaling innovative products.
- Exceptional leadership abilities with experience in team building and mentorship.
- Strategic thinker with a history of delivering effective technology solutions.
Skills :
- Expertise in modern programming languages and application frameworks.
- Deep knowledge of cloud platforms, databases, and system design principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication skills with the ability to lead cross-functional teams effectively.
About Us
Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.
Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
Responsibilities:
In this role you will collaborate with the engineering team and shall be responsible for:
• Test new and existing features (units and integration) and report errors and failures
• Work collaboratively with the developing team to correct errors and participate in testing for product releases
• Gathering requirements
• Test automation and test methodology (ex: TDD or BDD)
• Expertise in Test case design and test case execution.
Qualifications:
• 2+ years of experience as a QA Manual Tester
• Experience in Manual testing dashboards and chatbots shall be a plus.
• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing
• Keen attention to detail
• Ability to solve complex problems
• Determination and tenacity to commit to the end when solving issues
• Defects triage and follow up on the defects fixes.
• Worked with the developers and the functional team
• Understanding of Business Logic
Time management
• Concise writing
• Flexibility
• Critical thinking skills
• Understanding of User Experience
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/ for more information
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - which helps to prepare for travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
- Convincing them to apply for our education loan product
- Coordinating with bank officials and shepherd the application to approval
- Managing customers (students) and effect actual sales over the phone
- Explaining the features of our education loans to students- Answer student's queries over the phone
Desired Candidate Profile
- Excellent communication and negotiation skills
- Pleasing personality
- Good coordination skills
- Self motivated with high energy level
The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services.
As a React Native Developer, you will participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
What you will do:
- Implementing designs and coordinating the frontend development and required backend for it.
- Working on back-end development tasks and designing architecture for the same.
- Performing research and find opportunities to utilise web development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
- Working with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
- Coordinating with multiple junior team members for the development of the tasks & projects
- Developing user interface components and implementing them following well-known React.js workflow.
- Architecting the application out in clean MVC kind of architectures in ReactNative for Android/ iOS app development.
- Developing APIs with MVC frameworks in Java / Python.
- Designing and building REST APIs.
- Building on and maintaining services on cloud platforms.
- Building reusable code and libraries for future use.
What you need to have:
- Bachelor's degree in Computer Science or related field.
- Built an application from scratch earlier.
- Strong computer science fundamentals.
- The ability to own end to end responsibility - right from requirement to release.
- Proficient with JavaScript and TypeScript
- Deep knowledge of React Native specifics
- Desire and ability to play different roles as necessary
- High code quality standards and work ethics
- Experience in writing automated e2e tests
- Native mobile development experience (a plus)
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Graphic Designer, you will be responsible for creating well designed videos (courses) and images to be posted on company’s Ayurveda education business. which will also entail creating various engaging posts for social media channels like Instagram, FB, Pinterest etc.
- Editing full-length courses, ads, compile animation, content, music etc.
- Responsible for the complete packaging of videos (ads, infomercials, demos etc.)
- Catering to the international market (primarily English speaking) with a good understanding of the language
- Working long and hard within a highly disciplined eco-system
- Building a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe
Desired Candidate Profile
What you need to have:
- Bachelors or Masters in design/Branding/Communication Design
- Great command over the following software:
- Very good command over English
- A good sense of aesthetics, a collaborative approach and an attitude to rise to the occasion will be awesome!
Skill: Appian
Job Location : Pan India
Notice Period: 60Days
Experience : 3.5 – 10 Years Relevant Appian Experience
Certification- L1/L2/L3
Roles & Responsibilities
· Good understanding and experience in designing Appian applications
· Experience in designing and developing integrations with 3rd party system
· Possesses good knowledge on best practices suggested by Appian in designing the solutions.
· Expert on designating the reports and develop those using Appian
· Good knowledge of Agile Scrum and knowledge of tools like JIRA
· Should have leadership skills to guide a small team on technical solutions
· Should possess excellent communications skills
· Some experience of working at client site or client communication is desirable
Must to have- Prior experience working as BDE with IT /Software organization.
Job roles and responsibilities
- Needed only those candidate who have prior working experience with IT /Software organization.
The role of a Business Development Executive is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity. The primary role and responsibilities of a Business Development Executive include:
- Build contacts with potential clients to create new business opportunities
- Experience in the IT company will be preferred
- Keep prospective client database updated
- Make cold calls for new business leads
- Support in writing new business Proposals and Workflows
- Maintain knowledge of all product and service offerings of the company
- Arrange meetings for senior management with prospective clients
- Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.
Competencies and Skills Required
- Must possess strong customer service skills
- Excellent written and verbal communication
- Must have good negotiation skills
- Must be able to create good presentations
- Must have excellent interpersonal skills
- Must be detail oriented and an active listener
- Ability to work under pressure