11+ RTP Jobs in Delhi, NCR and Gurgaon | RTP Job openings in Delhi, NCR and Gurgaon
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
MongoDB
Express
AngularJS (1.x)
Angular (2+)
React.jsJob Overview: We are seeking a skilled MERN Stack Developer responsible for designing and developing robust and scalable web applications. The ideal candidate will have a strong understanding of the entire web development process (design, development, and deployment) and be proficient in the MERN stack: MongoDB, Express.js, React.js, and Node.js.
Key Responsibilities:
- Full Stack Development: Design, develop, and deploy full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
- API Development: Build RESTful APIs and integrate them with front-end components.
- Database Management: Design, manage, and optimize MongoDB databases for high-performance and scalability.
- UI/UX Collaboration: Work closely with UI/UX designers to implement responsive and user-friendly interfaces.
- Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
- Testing and Debugging: Perform unit testing, debugging, and integration testing to ensure the quality and functionality of the application.
- Version Control: Use Git for version control and collaborate with other developers on code management.
- Continuous Learning: Stay up-to-date with emerging technologies and best practices in web development and apply them to projects.
Required Skills and Qualifications:
- Proficiency in:
- React.js: Strong understanding of React.js and its core principles, including hooks, state management, and component lifecycle.
- Node.js & Express.js: In-depth knowledge of Node.js and Express.js for server-side development.
- MongoDB: Experience with MongoDB for database design, development, and optimization.
- JavaScript/ES6+: Proficiency in modern JavaScript (ES6+) and understanding of asynchronous programming.
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Must be comfortable with on-site shift
Job Description
Den monk is hiring for a Tele-sales Executive at its own office in Janakpuri, New Delhi. The job roles and responsibilities are given below:
· Initiate Outbound Calls to Potential B2B Customers Using Established Sales Scripts and Strategies to Generate Leads and Close Sales Deals.
· Identify Business Needs and Provide Accurate Information About Products Including Features, Benefits, And Pricing, While Understanding the Customer's Industry, Market, And Pain Points.
· Develop and Nurture Relationships with Potential Customers, Understand Their Business Requirements, And Provide Tailored Solutions to Meet Their Needs.
· Conduct Research to Identify and Target Potential B2B Customers, Including Market Segments, Industries, And Geographic Regions.
· Follow Up on Leads and Inquiries Received Via Phone, Email, Or Other Communication Channels in A Timely and Professional Manner.
· Stay Updated on Product Knowledge, Industry Trends, And Competitor Activities to Effectively Position Products or Services in The B2B Market. Prepare and Present Sales Proposals, Negotiate Pricing and Contract Terms, And Close Sales Deals.
· Qualifications and Requirements: Bachelor's Degree in Business, Marketing, Or A Related Field, With Relevant Experience in Inside Sales and business development.
· Preferably in A B2B Environment.
We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content.
Responsibilities:
● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness.
● Write industry-specific technical content to cater to the diversified audience.
● Provide feedback and recommendations to improve content quality and alignment with industry standards.
● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings.
● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers.
● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive.
● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies.
● Identify and refine complex security problems in a simplified and layman way.
Qualifications:
● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.
● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.
● Strong knowledge of cybersecurity concepts and best practices.
● Experience with analyzing competitor strategies and offerings.
● Excellent communication and collaboration skills.
● Strong analytical and critical thinking skills.
● Self-motivated and able to work independently.
● Ability to adapt to changing priorities and deadlines.
If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.
React.js
Javascript
Redux/Flux• Build an advanced ecommerce admin dashboard application for our platform.
• Proven working experience in React JS app development and experience with Webpacks and integration with
NodeJS.
• Good understanding of Hooks and Redux State Management tools.
• Understanding of React Design principles and architecture patterns.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs like the one of Unicommerce.
• Create Unit-test code for robustness, including edge cases, usability, and general reliability. Work on bug fixing
and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency.
• Translate designs and wireframes into high quality code.
• Have a good understanding of CI/CD tools (any).
• Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;
• Knowledge about AWS Amplify is super plus.
CANDIDATES MUST HAVE
• React JS, Redux
• Hooks and redux state managements
• React design principles
• Architectural pattern
• Unit test code
• High level design
• Ci/cd tool
• Elasticsearch, DynamoDB, Redis
• AWS amplify
• ES6/ ECMAScript, JavaScript,
• NodeJS, IDEs, Restful API’s , Git
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.
The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services.
As a Copywriter, you will strategize, plan and execute integrated marketing, digital and social media campaigns with seamless and effective communication across retention and acquisition channels
What you will do:
- Working directly with the art and social team to further strengthen the content strategy across social media platforms and building brand affinity with creative work
- Reassessing the content strategy and injecting new ideas to improve the brand’s digital presence
- Ensuring end-to-end execution of a tournament theme across channels
- Improving the hygiene content with new and innovative organic + inorganic ideas
- Creating concise, eye-catching, and innovative headlines and body copy
- Researching and organizing facts and sources
- Interviewing sources/ consumers
- Consistently brainstorming and collaborating with team for new ideas and strategies
- Researching markets and industries to compare and create content that is innovative and original
- Collaborating with campaign managers, creative team, and designers
- Additionally, writing website content, blogs, articles, etc.
Required Candidate profile
What you need to have:- Excellent verbal and written communication skills
- Excellent grasp of English language
- Creative and innovative thinker and planner
- Knowledge of Poker, Rummy and Fantasy Sports would be an added advantage
- Confident in producing work across multiple platforms
- Able to align multiple brand strategies and ideas
- Be able to assist team members when needed to accomplish team goals
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated and self-directed
- High school degree or equivalent; Bachelor’s degree in creative writing, journalism, English, or related field preferred
- Ability to work independently or as an active member of a team
- Good interpersonal skills and communication with all levels of management
- Able to work in a fast-paced environment
- Extensive knowledge of the company, brand, and product preferred
- Ideal candidate will have a positive attitude and be a problem-solver
- Familiarity with keyword placement and SEO
Should have experience in Big Data, Hadoop.
Currently providing WFH.
immediate joiner or 30 days
PostgreSQLPostgress developer cum database architect
5-7 years experience
Knowledge and experience, specifically PostGre
- SQL
- Query Optimization / Optimization strategies (in PostGre)
- AWS - RDS Relational Databse Service
- Optional: AWS – RDS API / PostGre API
- Packaging of Top Trending News of the day, Value additions, Ideation for Graphics, spl interviews, related to Business and Economics
- Managing Ideation for layout of Page
- Providing Constant inputs on Digital and TV Platform
- Managing our editorial calendar to ensure timely publication
- Assigning blog posts to writers
- Identifying gaps in our content and recommend new topics
- Creating style guides to use as reference
- Proofreading and editing written pieces before publication
- Scheduling social media posts
- Conducting keyword and SEO research to understand customers’ needs
- Monitoring web traffic and engagement (e.g. conversions and bounce rates)
- Coordinating with marketing and design teams to illustrate articles
- Following industry-related news and generating ideas around trending topics
- Reviewing and updating published content as needed
What you need to have:
- Proven work experience as a Content Strategist, Content Manager or similar role
- A portfolio of published articles
- Experience in project management is a plus
- Knowledge of Content Management Systems, like WordPress
- Basic understanding of HTML and web publishing
- Familiarity with SEO guidelines and keyword research tools (e.g. Moz and Google Keyword Planner)
- Experience using social media for business
- Solid writing and editing skills in English
- Time-management skills
- Ability to guide and motivate team members
- BSc in Marketing, Journalism or relevant field
NodeJS (Node.js)JavascriptMongoDBExpress- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Past experience in NodeJs, Redux and other advanced JavaScript libraries and frameworks.
- Hands-on experience in NodeJS, Javascript, ECMAScript (OOJS) and JSX.
- Knowledge of SPAs and build tools like Npm, Webpack, Grunt, Bower etc
- Should have good knowledge of Mobile friendly web application development
- Proficient understanding of web markup, including HTML5, CSS3, Bootstrap, Flexbox.
- Should have the knowledge of Good understanding of asynchronous request handling, partial page updates, and AJAX framework.
- Familiarity with RESTful APIs
- Hands-on experience in server-side CSS pre-processing platforms, such as SASS or LESS
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git, Github
Responsibilities :
- Perform all aspects of the software development such as requirements and specifications, design and development, coding and debugging.
- Should be able to come up with strategies to speed up the iterative process of software development.
- Analyse and enhance efficiency, stability, and scalability of system resources
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