11+ RTP Jobs in Delhi, NCR and Gurgaon | RTP Job openings in Delhi, NCR and Gurgaon
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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
Responsibilities:
- Should have worked on end-to-end talent management - hire-to-retire model Should be able to take us through the employee lifecycle process
- Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
- Benchmarking compensation across companies
- Attrition planning
- Succession planning
- Driving Learning & Development across the company
- Ensuring cultural homogeneity
- Employee engagement
- Performance Management and its Process
- Compensation benchmarking
- Onboarding & Induction:
- Should have done the following:
- Plan and execute staff welfare programs.
- Provide a presentation to new joiners about the HR policies of the company.
- Discuss future planning and expansion of the company with employees
- Organize health awareness programs for employees.
- Take care of maintaining a good relationship between employee and employer.
- Employee Grievance Handling:
- Should have been involved in the below:
- Prepare and maintain employee retention policy.
- Handle and resolve grievances of employees.
- Resolve problems between employees and employers regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
- HR Compliances & Organizational Development:
- Should have worked closely with other HR stakeholders for the following.
- Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
- Check and clear expense reports of employees with HR Ops
- Responsible for joining and exit interviews.
- Implementation of new policies according to the system.
- Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employee's data- joiners, leavers Work with auditors for all HR Audit purposes.
Requirements:
- 3-5 Years of experience in HRBP Functions in a Startup company.
- Developing HR strategies, policies, and practices.
- Excellent communication skills.
- Being Data Oriented is a must.
- Analytical skills.
- Problem-solving skills.
- Proactive nature.
- Excellent interpersonal skills.
- Meticulous attention to detail.
- Highly organized.
- Great people skills.
Job Responsibilities -
● Identifying and onboarding the potential DSAs and Channel partners from open market
● Build and strengthen relationships with new and existing partners to drive business targets
● Provide day to day operational support to your channel partners
● Responsible for driving monthly sales targets and respective business metrics
Job Requirements -
● Excellent sales skills, e.g. rapport building and negotiation skills
● Good written and verbal communication skills
● Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and
LAP)
● Own Conveyance and strong local industry network are preferred for this role
● Fluency in the regional language will be an additional benefit
Dare2Compete is looking for MEAN, MERN, and LAMP Stack Developers. Developer responsibilities include building our application from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.
Responsibilities of the Candidate:
- Write well-designed, testable, efficient code by using the best software development practices
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Be responsible for maintaining, expanding, and scaling our products
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
- End-to-end management and coding of all our products and services
- To make products modular, flexible, scalable and robust
Our Tech Stack:
- AngularJS 10
- React
- PHP Laravel
- Mongo DB
- Express.js
- NodeJS
- MYSQL 8
- NoSQL DB
- Linux OS
- Apache
- Amazon AWS services – EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc.
- The whole ecosystem of AWS
- And many more…
Required Experience, Skills, and Qualifications:
- Must have at least 1 year of experience to a maximum of 10 years of experience in the technologies that we work with
- Proven working experience in programming – Full Stack
- Top-notch programming and analytical skills
- Must know and have experience in AngularJS 2 onwards
- A solid understanding of how web applications work including security, session management, and best development practices
- Adequate knowledge of relational database systems, Object-Oriented Programming and web application development
- Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
- B.Tech in Computer Science or a related field or equivalent
Salary: As per industry benchmarks. This won’t be a restriction for the right candidate.
Location : New Delhi/ Hyderabad/Remote
Company Profile :
Mindler is a technology-enabled eco-system for career planning and development for students. We leverage research and machine learning algorithms to minimize the human bias in the career decision-making process. Mindler's disruptive career assessment and counselling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, IIM and other top-tier institutes. With a unique and scalable model to address the unorganized career counselling sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products.
Job Description :
- Ensure the technical feasibility of UX designs
- Build reusable/hygiene code and customize libraries/tools for future use
- Develop best user interaction and easy navigating features
- Optimize application for maximum speed and scalability, coordinating the same with design team to ensure the required files are in-place
- Ensure that all user input is validated using scripts
- Perform cross-browser testing before staging the platform to the backend integration
- Final functionality of the applications to be ensured after backend integration
- Collaborate with other team members and stakeholders
Job Specifications :
- Proficient understanding of web markup, including HTML5 and CSS3
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Development experience on latest Angular versions is a must.
- Proficient understanding of code versioning tools, such as Git or Bitbucket
- Familiarity with tools such as Gimp or Photoshop is a plus
- 2-6 years of experience in the domain of UI Development
- B. Tech (preferable)
Selection Process :
Resume Screening > Telephonic Interview > Technical Interview> Personal Interview
This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
To get transparent and quick status update, apply on: https://rb.gy/lealon
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Meeting all communication requirements of the company
- Coordinating with and working with Video Editors, Graphic Designers, the Product Team and the Media Buying Team to develop long-term content assets
- Working with the Brand Development team to produce branding collaterals
- Building a team of copywriters internally or externally to meet the high performance requirements of the company
What you need to have:
- 3-10 years of copywriting/ marketing/ advertising experience
- Ability to create compelling marketing assets including video ads, scripts for those videos, supporting copies etc.
- Exceptional reading and writing skills; great command over the English langauage, impeccable grammar.
- Strong editorial/content background and proofreading skills
- Ability to innovate and think out of the box
- People skills - ability to work well in a team, work with designers and video editors and product experts to communicate accurately and effectively.
- Ability to work hard and long in an intense, ambitious environment
- MICA alumni applications will be preferred
• 3 - 5 years of total experience in Recruitment and 2 – 4 years experience in IT Recruitment.
• Ability to work effectively with a wide range of IT Skills or Technology keywords.
• Technical expertise with an ability to understand and explain job requirements for IT roles.
• Bachelor’s degree in Human Resource will be preffered.
• Extensive knowledge of Microsoft Office and strong working knowledge of Outlook and
Excel.
• Experience with working on HRIS is a plus!
• Proactive with a focus on superb service delivery, possess excellent interpersonal
skills (both written and verbal), have the ability to maintain the strictest level of
confidentiality, and express high standards of professionalism.
- Creating Rest based Backend for both Web & Mobile Apps
- Standard Code Quality
- Can work on both SQL and NoSQL DB
- Familier with GraphQL
Required Candidate profile
- Experience creating backend using Node.JS- Hands on experience with JavaScript Development on both client and server-side
- Experience with modern frameworks and design pattern
Perks and Benefits
Overtime Incentives and Flexible Office HoursWe at Noise.com are looking for an experienced, Tech Lead who has hands-on experience of mobile apps development to be part of our team. We need someone with expert-level technical skills and expertise, who can manage a fully functional web and app development team, maintain impeccable quality standards and optimize functions accordingly throughout the completion of the app project. You will have an opportunity to build the team.
Profile summary:
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Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation
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Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts)
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Work closely with stakeholders on website, app, and internal product planning and execution.
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Provide technical leadership in the end to end design, development, and testing of solutions
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Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation
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Sound Knowledge of testing methodologies including automation testing
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Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same
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Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects
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Maintaining an Agile environment and meeting the product delivery deadlines
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Lead and manage the day to day activities of their team
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Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed
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Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders
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Conduct project risk identification and mitigation action planning
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Conduct module-level work effort estimations and integrate for the whole system
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Provide accurate and detailed weekly task reports
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Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us
Your must-haves:
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You should be familiar with the Cloud Technologies
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You should be familiar with the Web Architecture
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You should be familiar with the Mobile Architecture especially MVVM
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Consistently demonstrated ability of Tech Lead in current role
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5+ Years of relevant industry experience
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Certified: AWS Solution Architect (Preferred but not mandatory)





