11+ RTP Jobs in Delhi, NCR and Gurgaon | RTP Job openings in Delhi, NCR and Gurgaon

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

WordPress: As a WordPress Developer, you will be responsible for designing and developing engaging and responsive websites using WordPress. You will collaborate with cross-functional teams to deliver high-quality web solutions that align with our goal.

Responsibilities:

• Develop and maintain custom WordPress themes and plugins, ensuring responsive design and optimal performance.
• Collaborate with UI/UX designers to convert designs into functional websites while maintaining visual and brand consistency.
• Customize and extend existing WordPress functionalities to meet specific project requirements.
• Optimize website performance, including page load times, user experience, and mobile responsiveness.
• Debug and troubleshoot website issues and implement timely solutions.

Qualifications:

• Bachelor's degree in Computer Science, Web Development, or a related field (preferred but not required).
• Proven experience as a WordPress Developer with a strong portfolio showcasing previous projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Experience with responsive design principles and frameworks.
• Solid understanding of web performance optimization techniques.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Self-motivated with the ability to manage multiple projects and meet deadlines.

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on time and on budget.

RESPONSIBILITIES:

• Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral, and other marketing communications
• Write creative briefs/work orders for projects and run project/creative kick-off meetings
• Manage creative development of multiple projects with many versions
• Assist with strategy development
• Assist in creating presentations, POVs, test planning, etc.
• Develop strong, trusting relationships with internal teams and clients
• Ensure flawless execution of projects
• Coordinate with the print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project
• Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the Partner agency
• Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
• Manages project estimates to ensure projects stay on budget. Assist Partner agency with accruals or budget reporting as needed
• Involved in project-level strategy planning/development
• Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
• Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
• Writes presentations, POVs, test plans, and recommendations for projects
• Presents creative ideas to clients
• Understand fast past nature of business and positively respond to last-minute client requests
• Sufficient presence to be respected by clients and internally

Required Skills

• University degree (ideally in marketing/business studies)
• Ideally 1-2 years of experience in an agency environment in a client service role
• Proficient in Word, PowerPoint, and Excel
• Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
• Ability to transfer knowledge from project-to-project
• Well organized
• Shows initiative and desire to learn
• Handles assigned work requests in an efficient, timely manner
• Has strong client relationship experience
• Can successfully complete projects without assistance
• Understanding of KPIs and analytics
• Highly developed interpersonal and communication skills
• Use sound and logical judgment
• Displays strong problem-solving skills
• Strong client service orientation
• Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

About You

We are looking for passionate, enthusiastic, and proactive people that want to build their future with us, growing as we grow.

Dot Net candidate with a minimum of 4 years' experience, you are excited by the rare opportunity to work with the latest Microsoft technologies, rebuilding existing proprietary systems from the ground up.

You are a great communicator who makes a positive contribution working within a team to deliver excellent outcomes for Stake Holders.

If this, is you, come and join one of INDIAs fastest growing companies and enjoy both a flexible working environment and a great team culture.

Role/Core Competencies

• Familiarity with architecture styles And Expertise in Design Principles, Design Patterns, OOPS
• Solid knowledge of C#/.NET Framework knowledge,
• Hands on experience in .NET MVC, LINQ, AJAX, XML, Entity Framework Code First Approach
• Strong Experience in designing and developing the services using Web API.
• Experience in CSS, jQuery, Java Script, HTML5, Bootstrap
• Demonstrated ability to incorporate new technologies and techniques.
• Experience in working with Source Control System like TFS.
• Strong and effective inter-personal and communication skills (verbal and written).
• Knowledge of agile/scrum development processes.
• Working experience in Sql Server.

Responsibility includes:

• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• Execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.
• Transforms high-level statements of product feature into software design and implement it.
• Able to perform well in a team and as an individual and must have knowledge of SDLC process with documentation.
• Participation in all stages of a project's SDLC including requirements gathering and documenting, high-level and low-level design, coding, testing, and deploying.
• GUI and User Experience design and implementation in Web based applications with exposure to RESTful Service.
• On the need basis, estimates work efforts to support overall product planning & tracking activity.
• You will execute development tasks on projects and will test to guarantee the technical quality of the solution and handle security vulnerabilities.

Nice to have

• Understanding of Agile
• If you are good in preparing test cases & executing test plans

Job Title: Data Engineer

Job Summary: As a Data Engineer, you will be responsible for designing, building, and maintaining the infrastructure and tools necessary for data collection, storage, processing, and analysis. You will work closely with data scientists and analysts to ensure that data is available, accessible, and in a format that can be easily consumed for business insights.

Responsibilities:

• Design, build, and maintain data pipelines to collect, store, and process data from various sources.
• Create and manage data warehousing and data lake solutions.
• Develop and maintain data processing and data integration tools.
• Collaborate with data scientists and analysts to design and implement data models and algorithms for data analysis.
• Optimize and scale existing data infrastructure to ensure it meets the needs of the business.
• Ensure data quality and integrity across all data sources.
• Develop and implement best practices for data governance, security, and privacy.
• Monitor data pipeline performance / Errors and troubleshoot issues as needed.
• Stay up-to-date with emerging data technologies and best practices.

Requirements:

Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience with ETL tools like Matillion,SSIS,Informatica

Experience with SQL and relational databases such as SQL server, MySQL, PostgreSQL, or Oracle.

Experience in writing complex SQL queries

Strong programming skills in languages such as Python, Java, or Scala.

Experience with data modeling, data warehousing, and data integration.

Strong problem-solving skills and ability to work independently.

Excellent communication and collaboration skills.

Familiarity with big data technologies such as Hadoop, Spark, or Kafka.

Familiarity with data warehouse/Data lake technologies like Snowflake or Databricks

Familiarity with cloud computing platforms such as AWS, Azure, or GCP.

Familiarity with Reporting tools

Teamwork/ growth contribution

• Helping the team in taking the Interviews and identifying right candidates
• Adhering to timelines
• Intime status communication and upfront communication of any risks
• Tech, train, share knowledge with peers.
• Good Communication skills
• Proven abilities to take initiative and be innovative
• Analytical mind with a problem-solving aptitude

Good to have :

Master's degree in Computer Science, Information Systems, or a related field.

Experience with NoSQL databases such as MongoDB or Cassandra.

Familiarity with data visualization and business intelligence tools such as Tableau or Power BI.

Knowledge of machine learning and statistical modeling techniques.

If you are passionate about data and want to work with a dynamic team of data scientists and analysts, we encourage you to apply for this position.

We are looking for a Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy. Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.

• Research industry-related topics (combining online sources, interviews and studies)
• Write clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Proofread and edit blog posts before publication
• Submit work to editors for input and approval
• Coordinate with marketing and design teams to illustrate articles
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images and tone)
• Update website content as needed
•  

• Proven work experience as a Content Writer, Copywriter or similar role
• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines

Job description

Roles and Responsibilities

• Design and build advanced applications for the IOS platform
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Collaborate with cross-functional teams to define, design & deploy.
• Work with outside data sources and APIs
• Unit-test code for robustness.
• Work on bug fixing and improving application performance
• Maintain code integrity and organization.

Desired Candidate Profile

• 2+ Years should be required in iOS development.
• Should be well aware about iPhone/iPad application development
• Should be well versed with Core data concepts
• Should be well versed with Swift-UI
• Should be well versed with Network load optimisations & other core networking concepts
• Must be very good with designing pixel perfect UI
• Good to have Core Audio, Graphics & video frameworks.
• Good knowledge of app deployment process & good to have knowledge on build automation.
• Should have decent communication skills to be able to interact with Clients.

Desired candidates must have 2-7 years experience as NodeJs Developer. If the candidate is not able to relocate to Gurgaon then we can also provide permanent Work from home for this position.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus