Software Development Engineer Testing (SDET)

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

As a Branding and Communication Specialist, you will be responsible for developing and executing strategic branding and communication initiatives to enhance the visibility, reputation, and market positioning of our organization or client. You will play a pivotal role in shaping the brand identity, messaging, and storytelling across various channels to effectively engage target audiences and stakeholders.

Key Responsibilities:

• Brand Strategy Development: Collaborate with internal stakeholders to define and refine brand positioning, values, and messaging strategies. Develop comprehensive brand guidelines to ensure consistency across all communication touchpoints.
• Communication Planning: Develop and execute integrated communication plans that align with the overall brand strategy and business objectives. Identify target audiences, key messages, and optimal channels for reaching and engaging stakeholders.
• Content Creation and Management: Create compelling and relevant content for various communication channels, including websites, social media, blogs, press releases, and marketing collateral. Develop storytelling narratives that resonate with target audiences and reinforce brand messaging.
• Collaboration and Coordination: Collaborate closely with cross-functional teams, including marketing, digital, and creative teams, to ensure alignment and synergy across branding and PR efforts. Coordinate PR activities with marketing campaigns and initiatives for maximum impact.

Technical Lead (Embedded Software - Linux)

Job Responsibilities:

Lead a team of software/Linux development engineers working on microcontroller firmware development, Linux platform drivers and IOT solutions. Should be able to guide team members, resolve technical roadblocks and deliver project commitments. Will be the go-to person and first-level escalation point for all technical issues faced by the team. Looking for someone with 6+ years in the embedded industry and a passion to build a core team in a growing company. Team size will vary from 6 to 12 people, mainly firmware and Linux engineers.

The selected candidate for this role will be reporting to the software director/manager in the organization.

• Work with firmware and application architects to create a project execution plan
• Review project proposals for execution scope & timelines
• Lead embedded software development activities by the team
• Work with QA teams to resolve bugs and ensure release readiness
• Work with h/w design and PM teams to ensure smooth execution and timely delivery of projects

The main responsibilities of this role are:

Technical:

• Strong programming skills (C, C++, assembly)
• Linux development experience (porting & platform drivers)
• Expert-level knowledge of embedded microcontroller & microprocessor-based systems
• Prior experience in delivering critical modules for microcontroller projects
• Good understanding of commonly used embedded communication protocols
• Good understanding of common embedded peripherals, interfaces & sensors
• Experience working on Real-Time systems (RTOS)
• Should be able to quickly learn new technologies and enable the team on the same
• Should be able to work with minimal technical guidance

Leadership:

• This role requires excellent communication skills
• Strong analytical & problem-solving skills
• Should be able to lead junior engineers by providing technical mentoring
• Owns task division, task allocation and tracking within the team
• Require multi-tasking and time management skills
• Prior experience working with overseas clients
• Periodically report progress to management

Other desirable skills:

Knowledge of Python

Job Description:

We are seeking an experienced UX Designer with a passion for creating user-centric designs for mobile applications and gaming products in the Fintech industry. The ideal candidate will have experience designing addictive gaming products that engage users while remaining intuitive and easy to use. Additionally, the candidate should have an understanding of regulatory requirements related to financial products.

Responsibilities:

Design wireframes, mockups, and prototypes for new features and products in collaboration with product managers, engineers, and other stakeholders, with a focus on mobile applications and gaming products.

Conduct user research, and user testing, and analyze user feedback to inform design decisions and improve user experience.

Develop and maintain design guidelines, standards, and best practices to ensure a consistent user experience across all mobile products and features.

Work closely with the development team to ensure that designs are implemented accurately and that the user experience is optimized for performance and usability on mobile devices.

Collaborate with the marketing team to create designs that effectively communicate the value proposition and benefits of the product to the target audience on mobile devices.

Stay up-to-date with industry trends and developments to ensure our mobile and gaming products are competitive and innovative.

Ensure that designs comply with regulatory requirements related to financial products on mobile devices.

Requirements:

Bachelor's or Master's in Design, Human-Computer Interaction (HCI), or related field.

3+ years of experience in UX design, preferably in the Fintech and gaming industries.

Strong portfolio demonstrating proficiency in designing addictive gaming products that engage users while remaining intuitive and easy to use, with a focus on mobile applications.

Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite.

Experience with user research methods and user testing.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

Understanding of accessibility standards and guidelines.

Familiarity with regulatory requirements related to financial products on mobile devices.

A good addictive gaming product engages users by providing a sense of accomplishment, challenge, and progression. The product should have a clear goal and objective, with clear feedback on the user's progress towards achieving that goal. Additionally, a good addictive gaming product should be designed to keep the user engaged and interested through the use of rewards, incentives, and social elements.

If you are passionate about designing user-centric products for mobile applications and gaming products in the Fintech industry and deeply understand regulatory requirements related to financial products, we would love to hear from you!

Profile:

We are a Funded Startup developing a Gamified EdTech Mobile App. We are looking for an experienced Backend Developer (at least 4 years) who has hands-on experience of NodeJS (at least 2 years) and PostgreSQL (at least 2 years). You will be responsible for Defining, Developing and Maintaining all Server-Side Logic, Components, and Database.

Responsibilities: 

• Developing and Maintaining all Server-Side Logic and Components
• Defining and Maintaining all Schemas and Database
• Writing Cron Jobs in NodeJS
• Writing Database Triggers in PostgreSQL
• Testing, Repairing Defects and providing Technical Support.
• Documenting Node.js Processes, Database Schemas, and Preparing Reports
• Collaborating with Frontend Developers and Integrating with Frontend Components

Requirements: 

• Bachelor’s Degree in Computer, Information Technology, or similar
• Hands-on experience as a Backend Developer (at least 4 years)
• Hands-on experience of NodeJS (at least 2 years)
• Hands-on experience of PostgreSQL (at least 2 years)
• Hands-on experience of ExpressJS and Docker
• In-depth knowledge of Database Architecture
• Working knowledge of Multithreading in NodeJS
• Working knowledge of Python and ReactJS
• Basic knowledge of HTML5 and CSS3

• Must Have Experience in JavaScript and jQuery
• Immediate joiner required
• Work from office
• Paid leaves Facility

Job Description:

• We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.

Responsibilities:

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
• Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
• Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments. 
• Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice. 

Requirements:

• 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
• Sound knowledge in HTML and CSS
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Passionate to create good design and usability
• Knowledge of Pixi js (is plus)
• Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling. 
• Strong knowledge of design and architectural patterns. 
• Experience of software development methodologies and structured approaches to system development. 
• Write high quality source code to program complete applications within deadlines

Person Specification: 

• Should have strong communication and interpersonal skill
• Bright and enthusiastic, self starter
• Excellent analytical and problem-solving skills
• Outstanding presentation skills
• Implemented CI and Automated frameworks in Enterprise environment 
• Past experience in CI/CD/DevOps practices 
• Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities