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LogiNext is looking for an experienced and dedicated Presales Solutions Manager to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives Recognize product and technology disparity with customers and present a point of view to product and leadership teams Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches Perform business analytics on the client’s business KPIs and present to the client’s management Generate leads by reaching out to prospective clients across countries and time-zones Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 4 to 7 years of experience in technical pre-sales or sales preferably in SaaS companies Solid know-how of Enterprise SaaS products Ability to multi task at a high degree with passion, strong initiatives and positive attitude Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management Proficient in Excel and SQL Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure Willingness to travel around 100% of the time within the city and between cities

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Responsibilities:

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of the brief, and the team’s output
• Maintain weekly, fortnightly, and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of the industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentors to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word

Job Description: Design Consultant

As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company’s product portfolio. This role requires experience in retail of luxury furniture.

Job Requirements:

Delivering an outstanding customer experience:

• Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
• Attending to walk in customers’ inquiries.
• Promoting sales of high-end furniture and lifestyle accessories.
• Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
• Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
• Building and maintaining strong relationships with customers to foster loyalty and repeat business.

Sales and Business Development:

• Meeting and exceeding sales targets and KPIs set by the management.
• Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.
• Building a robust pipeline of potential customers and maintaining an accurate customer database.
• Identifying opportunities to cross-sell and up-sell products and services to customers.
• Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.

Store Operations:

• Ensuring that the store is well presented, and the products are displayed attractively and prominently.
• Maintaining accurate inventory records and ensuring the store is adequately stocked.
• Ensuring that the store is clean, tidy, and meets health and safety standards.
• Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

Candidate Qualifications & Skill Requirements:

• Bachelor’s Degree in Architecture or Interior Designing
• 2+ years of experience in retail sales, preferably in luxury furniture industry.
• Excellent verbal and written communication skills.
• Strong sales and negotiation skills.
• Demonstrated ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail for tracking information in MIS.

Location: Prabhadevi, Mumbai

Reporting To: Boutique Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gift and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Job Title: AEM Developer

Location: Mumbai, India

Experience: 4+ years

Overview:

We are seeking a talented Fullstack AEM (Adobe Experience Manager) Developer with proficiency in React or Angular frameworks to join our team in Mumbai. The ideal candidate should have a solid understanding of front-end and back-end development, with a focus on implementing and maintaining AEM-based solutions. This role requires strong communication skills and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Develop, implement, and maintain AEM-based web applications and components.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Design and develop custom AEM components, workflows, and templates.
• Integrate AEM with other systems and third-party applications as needed.
• Optimize application performance and ensure scalability and reliability.
• Stay updated with the latest AEM features, trends, and best practices.
• Implement responsive design principles to ensure a seamless user experience across devices.
• Troubleshoot and debug issues related to AEM implementation and integration.
• Write clean, well-documented code and ensure adherence to coding standards.
• Participate in code reviews and provide constructive feedback to peers.
• Mentor junior developers and share knowledge with the team.
• Collaborate with UX/UI designers to create visually appealing and user-friendly interfaces.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 4+ years of experience in full-stack development, with a focus on AEM.
• Strong proficiency in Adobe Experience Manager (AEM) and associated technologies (AEM Sites, AEM Assets, etc.).
• Experience with front-end technologies such as React or Angular.
• Proficiency in HTML5, CSS3, JavaScript, and related frameworks/libraries.
• Experience with server-side languages such as Java.
• Knowledge of RESTful web services and APIs.
• Familiarity with version control systems such as Git.
• Experience with agile development methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Experience with cloud platforms (e.g., AWS, Azure) is a plus.
• Relevant Adobe certifications (e.g., Adobe Certified Expert) are desirable but not required.

We are looking for a Full Stack Lead having worked on NodeJS and React with total experience of 4 to 6 years. Minimum two year of experience in NodeJS, React and Redux is required for this position.

Responsible for requirements understanding, propose architecture, detailed design, development and timely deliverables with the highest quality standards.

We are looking for Product creators who can work with minimum inputs from business and are able to deliver products quickly and with quality.

This person should have worked in Enterprise class product from scratch. Start-up experience would be highly desirable.

Tech Stack: Node.js, React.js, HTML, CSS, AWS, MySQL, MongoDB, Mix panel/Metabase, Instamojo and Razor Pay, Google Analytics, FB Pixel, SEO, Dev Ops, CI/CD, Micro services, Unit Testing

Responsibilities

·      Will be responsible for designing and developing web-based enterprise class solutions using NodeJS, React and Redux.

·      Should be expert in writing Unit Test Cases with NodeJS and React and with quality.

·      Excellent communication and presentation skills.

·      Proven experience as an individual contributor/Architect.

·      Should be able to quicky come up with system design by understanding business requirement and translate into good quality product.

·      Building reusable components and front-end libraries for future use.

·      Translating designs and wireframes into high quality code.

·      Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Skills

·      Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

·      Thorough understanding of React.js, HTML, CSS and its core principles

·      Experience with popular React.js workflows (such as Flux or Redux)

·      Familiarity with newer specifications of ECMAScript

·      Experience with data structure libraries (e.g., Immutable.js)

·      Knowledge of isomorphic React is a plus

·      Familiarity with RESTful APIs

·      Knowledge of modern authorization mechanisms, such as JSON Web Token

·      Familiarity with modern front-end build pipelines and tools

·      Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

·      Knowledge of CI/CD and should have worked on at least one tool like Jenkins etc.

·      Ability to understand business requirements and translate them into technical requirements

·      A knack for benchmarking and optimization

·      Familiarity with GIT Technology like GitHub, Bitbucket

Desirable (Nice to Have skills):

·      Knowledge of Data analytics platform like Meta Base.

·      Good understanding of digital marketing, Google & FB Analytics, consumer funnel data tracking tools, including SEO.

·      Experience of e-commerce start up would be an added plus.

·      Scaling experience using AWS, knowledge of EBS, Docker, Kubernetes, Microservices.

·      AWS Certification would be an added plus.

·      Knowledge of Dev/Ops and should be able to set up CI/CD quickly.

·      Participation in Hackathons is an added plus.

Eligibility

BTech or MTech in Computer Science from a reputed institute, IIT, NIT, BITS Pilani, COEP (Pune), VJTI, BHU or ISM

Good knowledge on Data Structure and Algorithms.

Overall 4-5 years of solid experience with .Net.

Experience in .Net core

Strong knowledge of .NET web framework (MVC 4/5, Restful WebApi).

Good to have LINQ to SQL, LINQ to Objects, and LINQ to XML

Good to know Asp.net Web forms

Good to know about Front-end technologies like react, angular

Experience in JavaScript/CSS/Bootstrap/HTML5